Alaska Airlines

www.alaskaair.com
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Alaska Airlines Reviews

Updated February 25, 2015
Updated February 25, 2015
57 Reviews
3.5
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
57 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Supportive of work/life balance I wasn't there for very long so I can't say much more (in 6 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

57 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A truly great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Engineer in Seattle, WA
    Current Employee - IT Engineer in Seattle, WA

    I have been working at Alaska Airlines full-time (less than a year)

    Pros

    The people: Alaska Airlines employees truly care about their customer's experience.
    The culture: Most everyone has a can-do attitude. The ones that don't won't last much longer as the change train is moving.
    The benefits: Outstanding benefits.

    Cons

    Culture is changing. Some people may get left behind.
    Work from home attitudes (approve/disapprove) is a mixed bag.
    Traffic to and from Seatac is nearly unbearable in order to maintain regular office hours.

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Being a Flight attendant isn't what it seems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Boise, ID
    Current Employee - Flight Attendant in Boise, ID

    I have been working at Alaska Airlines full-time (less than a year)

    Pros

    Get to travel for free and get to meet a lot of great people.

    Cons

    Only paid for the time you are in the air. 5-6 legs a day, sometimes with out a break in between. 12-14 hour days. Gone from home 4-5 days in a row. You don't get paid enough to be able to travel even if your flights are free. Negative work environment because all the flight attendants are over worked and under paid. A mindless job

    Advice to ManagementAdvice

    Overworking your staff results in a constant overturn of employees, then resulting in always being short staffed.

    Doesn't Recommend
    Neutral Outlook
  3.  

    IT division is scattered and dysfunctional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Alaska Airlines full-time

    Pros

    Decent flight benefits, flexible scheduling, and some employees are allowed to work from home one day a week.

    Cons

    With multiple architectures and no standards, it is difficult to maintain quality working software at a reasonable cost. Salaries are generally lower than average.

    Advice to ManagementAdvice

    Streamline IT, set standards, and invest and train in rapid development software products to help your developers create and maintain high-quality software.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Review for a, a

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines

    Pros

    Pay benefit travel food hotel

    Cons

    People customer constant going everywhere

    Advice to ManagementAdvice

    None at the time

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great people, great work ethic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines

    Pros

    If you're an airline person, this is the best airline to work for. Great dedication and slackers are let go quickly, which is great for morale. Management's philosophy is welcome: Treat the employees like you want them to treat your customers.

    Cons

    Managers have a lot of power. Staff can be in trouble if a bad apple has a supervisory role.

    Advice to ManagementAdvice

    Consider listening more to front line staff. They work directly with public.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Great company Bad spot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training in Seattle, WA
    Current Employee - Training in Seattle, WA

    I have been working at Alaska Airlines full-time (more than a year)

    Pros

    Very dynamic company. Is a trendsetter and is lean and mean. Making solid profits. If you can find a good spot, stay there, this company is up and coming. Rapid expansion.

    Cons

    Where I work is a black hole in the company. Forget being sick or disabled. Accommodations? Forget it even though the company policy allows for it. Experiencing gender based discrimination despite having an extremely robust career with a breadth of experience not commonly found; and many credentials. Treated like a kindergartener. Was called a "distraction" for wearing a dress and was subjected to a weekly shoe inspection after tripping on a chair. Treated as if stupid despite 30 years' industry experience. Company tenure is everything, experience and credentials, nothing. Promotion based on tenure and politics, not experience or qualifications. Middle management positions require doing at least 2 jobs which means 60-70 hour weeks so if you want a work-life balance, climbing the ladder is out.

    Advice to ManagementAdvice

    You are too lean, need to hire more people instead of working middle management to death. You need to "walk the talk" and LISTEN when complaints for rights violations are filed, instead of having HR lie say they are right. I am not experiencing the "People Focus" or "Inclusion" you advertise.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Co-workers are the best part of the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Seattle, WA
    Current Employee - Flight Attendant in Seattle, WA

    I have been working at Alaska Airlines

    Pros

    coworkers, flexible hours, decent pay and benefits

    Cons

    Alaska is almost like two separate companies. Flight crews, agents, and mechanics vs the office and management staff.

    Advice to ManagementAdvice

    Show more respect to your employees that actually get the planes in the air.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Overall a good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Mechanic
    Current Employee - Aircraft Mechanic

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    This company has given me some opportunities that some may had not when I first entered the aviation field. Although nothing is perfect, it's what you make of your career will decide how you perceive this company. There are advancement opportunity and movement within the company is possible. As most companies the pay is not industry leading, but is averge maybe higher.

    Cons

    Cons in this company are the same as all large corporations. Working midnight shift weekends and holidays are in every aviation job. In the Work center there is no recognition other then what is contractually required. So don't expect pats on the back for a job well done, that is what paychecks are for.

    Advice to ManagementAdvice

    Continue to innovate and find new ways to increase production thru technology. Personal recognition for achievements should be offered. Educational benefits should be offered.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Great people, awesome travel benefits, feels like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA

    I have been working at Alaska Airlines full-time

    Pros

    The culture and people here make this such a great place to work. Travel benefits are amazing, and are the ultimate perk of working for an airline. Flexible schedules, good work/life balance, and plenty of PTO also means you are actually able to use the travel benefits. Management is really starting to invest in IT to bring in the latest technologies and practices, which makes this a very exciting time to be working here particularly as a Software Developer, but also for any role in IT. Lots of training opportunities allow you to grow and gain knowledge.

    Cons

    Salaries are lower than other competing tech companies in the area, and we are still in the middle of a transformation in IT to a more agile process, which can cause headaches.

    Advice to ManagementAdvice

    Keep investing in IT so we can keep innovating to make us the easiest airline to fly. Keep us independent!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company with employees who care and a bright future ahead!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Level Manager in Seattle, WA
    Current Employee - Middle Level Manager in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    Consistent profits and bonus payout each year. Great PTO program. Senior leadership is very visible and the company cares what employees think and looks for ways to constantly improve the work/life balance. Well run, great operational performance and pride in remaining an independent airline.

    Cons

    Salary is very average and limited career growth potential once you reach a certain level. Middle management can be a frustrating place at times because of the need to appease senior leaders who can be very "hands on."

    Recommends
    Positive Outlook
    Approves of CEO

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