Alaska Airlines

  www.alaskaair.com
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Alaska Airlines Reviews

Updated Jul 18, 2014
Alaska Airlines – US – “A Flight Departing from Honolulu”

All Employees Current Employees Only

3.5 75 reviews

88% Approve of the CEO

Alaska Airlines President & CEO Bradley D. Tilden

Bradley D. Tilden

(33 ratings)

75% of employees recommend this company to a friend

Review Highlights

Pros
  • The flight benefits was the best part of the job(in 13 reviews)

  • I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go(in 8 reviews)


Cons
  • The pay is low compared to other like type jobs(in 6 reviews)

  • Poor pay and horrible schedules all based on seniority(in 3 reviews)

43 Employee Reviews Back to all reviews
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    • Culture & Values
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    Great place to work - perfect for someone starting out in the workplace

    Customer Srevice Agent (Current Employee) Seattle, WA

    ProsFlexible schedules, great health benefits, awesome coworkers

    ConsThere are no glaring cons, I love this company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Great company

    CARGO (Current Employee) Seattle, WA

    ProsAlaska Airlines is a great company to work for. Lots of opportunities to advance. Wonderful travel benefits as long as your flexible.

    ConsFlight benefits can be difficult to use. Everything from shifts, vacation, & flight benefits are based on seniority.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

    2 people found this helpful  

    Good overall

    Manager (Current Employee) Seattle, WA

    ProsThe people I get to work with make it a great place. There is a large focus and passion on making sure everyone understands the importance of our customers. Most senior leaders have finally shifted from emotional to educated decisions, which has resulted in a lot of company growth and profitability.

    ConsShowing leadership skills is often not a prerequisite to getting a leadership position. Little has been done to make changes based on previous employee feedback surveys, and no one has been held accountable for this. Few opportunities for changing roles or new development positions. IT systems are ancient and hold back most divisions from making some major changes to how they operate.

    Advice to Senior ManagementBreak down the silos between divisions and take advantage of your employees to come up with better ways of doing things. You aren't expected to have all the answers, even though you act like you are suppose to. Spend some time getting to really know your employees and seeing how they contribute to the organization.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    2 people found this helpful  

    Work, work, work!

    Anonymous Employee (Current Employee) SeaTac, WA

    ProsThe flight benefits was the best part of the job. It was nice to go visit family every month.

    ConsFlying standby is not what it's cracked up to be. I like to call it "the lottery"... I still get stressed out whenever I'm at the airport from years of anxiety! For the position, the salary was horrible. The don't feel like I had a good work/life balance while working there.

    Advice to Senior ManagementYou're employees are playing too many hats and working far too much. Salaries need to be re-evaluated to match competitors.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Fun job overall

    CSA (Current Employee) Anchorage, AK

    ProsGreat coworkers. Nice travel benefits. Works well around my family but I have been there a long time. Much better than a desk job, always busy. (sometimes too busy)

    ConsBusy and often understaffed. Having to work with the public can be a challenge at times. Very odd shift work and starting pay is low. Always new things to learn which can be both good and bad. Flights are full, harder to fly standby.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Great Company

    In Flight Supervisor (Current Employee) Seattle, WA

    ProsI've been with Alaska Airlines for 10 years and in the airline industry since 1977. Alaska has a terrific culture, small company feel and a diverse workforce. Very happy to be part of this great team!

    ConsAdvancement is limited due to small number of available leadership openings given the size of the company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    1 person found this helpful  

    Great company

    Flight Attendant (Current Employee) Seattle, WA

    ProsLove the travel benefits. Sitting on the beach is great!

    ConsPay isn't the best. Going to lame places or having to fly on your day off can be the worst.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

    3 people found this helpful  

    Love the people I fly with

    Flight Attendant (Current Employee) Seattle, WA

    ProsI love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go. Everyone is happy! Sitting on the beach with 24 hours to spend isn't so bad.

    ConsI feel like I am away from my family too much. Getting woke up at 3 am by crew scheduling saying you to need fly at 5 am isn't all it is cracked up to be. Not only does it wake up me but my family as well.

    Advice to Senior ManagementI wish they would be more family oriented. When you do call in sick crew scheduling isn't compassionate or understanding. It makes you second guess the company.

    Yes, I would recommend this company to a friend

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    • Approves of CEO

    2 people found this helpful  

    Hero to zero

    Anonymous Employee (Current Employee)

    ProsGood flight benefits. Some nice people in many customer faced departments. The company is really customer friendly, but what really counts (safety) is lacking.

    ConsMiddle /Upper Management are stupid and have no credibility with their employees or the FAA. Have many fines and investigations for non-conformance. Safety and reporting problems is smoothed over with a huge turnover in the department with replacement by unskilled engineers. The VP of maintenance is expecting a major accident and is critical of engineering for good reason.

    Advice to Senior ManagementI would clean house in engineering managers ( and many lame engineers) and believe the maintenance management/mechanics are very good. Keep up the smily face in the rest of the company.

    No, I would not recommend this company to a friend

    • Culture & Values
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    2 people found this helpful  

    All depends on the department you work in.

    Manager (Current Employee) Seattle, WA

    ProsAlaska has some very good people with great values and an enjoyable spirit.

    ConsSome bad folks in mid level positions make work difficult at times with people leading by trying to instill fear in their employees. Some of the magic that Alaska once had has been lost in recent times in some departments. Others remain true to the corporate culture and values.

    Advice to Senior Managementwork on getting the right people in the right roles. if you say you are people focused, that goes beyond the frontline CBA covered work group, those people are people too and should not be overlooked.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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