Alaska Airlines

  www.alaskaair.com
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Alaska Airlines Reviews

Updated Jun 12, 2014
Alaska Airlines – US – “A Flight Departing from Honolulu”

All Employees Current Employees Only

3.5 75 reviews

88% Approve of the CEO

Alaska Airlines President & CEO Bradley D. Tilden

Bradley D. Tilden

(33 ratings)

75% of employees recommend this company to a friend

Review Highlights

Pros
  • The flight benefits was the best part of the job(in 13 reviews)

  • I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go(in 8 reviews)


Cons
  • The pay is low compared to other like type jobs(in 6 reviews)

  • Poor pay and horrible schedules all based on seniority(in 3 reviews)

17 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Disapproves of CEO

    2 people found this helpful  

    Good overall

    Manager (Current Employee) Seattle, WA

    ProsThe people I get to work with make it a great place. There is a large focus and passion on making sure everyone understands the importance of our customers. Most senior leaders have finally shifted from emotional to educated decisions, which has resulted in a lot of company growth and profitability.

    ConsShowing leadership skills is often not a prerequisite to getting a leadership position. Little has been done to make changes based on previous employee feedback surveys, and no one has been held accountable for this. Few opportunities for changing roles or new development positions. IT systems are ancient and hold back most divisions from making some major changes to how they operate.

    Advice to Senior ManagementBreak down the silos between divisions and take advantage of your employees to come up with better ways of doing things. You aren't expected to have all the answers, even though you act like you are suppose to. Spend some time getting to really know your employees and seeing how they contribute to the organization.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    3 people found this helpful  

    Love the people I fly with

    Flight Attendant (Current Employee) Seattle, WA

    ProsI love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go. Everyone is happy! Sitting on the beach with 24 hours to spend isn't so bad.

    ConsI feel like I am away from my family too much. Getting woke up at 3 am by crew scheduling saying you to need fly at 5 am isn't all it is cracked up to be. Not only does it wake up me but my family as well.

    Advice to Senior ManagementI wish they would be more family oriented. When you do call in sick crew scheduling isn't compassionate or understanding. It makes you second guess the company.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    All depends on the department you work in.

    Manager (Current Employee) Seattle, WA

    ProsAlaska has some very good people with great values and an enjoyable spirit.

    ConsSome bad folks in mid level positions make work difficult at times with people leading by trying to instill fear in their employees. Some of the magic that Alaska once had has been lost in recent times in some departments. Others remain true to the corporate culture and values.

    Advice to Senior Managementwork on getting the right people in the right roles. if you say you are people focused, that goes beyond the frontline CBA covered work group, those people are people too and should not be overlooked.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    We're making the best of what we have.

    Flight Attendant (Current Employee)

    ProsMost of the people who work there are great. They love what they do. It's a community of caring people.

    ConsAt one time it felt like the company really valued it's employees. But sadly, that era has passed. Shareholders are much more important than employees.

    Advice to Senior ManagementPay living wages before dividends.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

    2 people found this helpful  

    Nice family-oriented workplace

    Architect (Current Employee) Seattle, WA

    ProsNot a highly stressful culture, good peers (for the most part) and flight perks are handy.

    ConsNot very visionary leadership, obsessed so much with the operation that there is no room to be a great airline.

    Advice to Senior ManagementShow some vision in where you want the airline to go in the next 5-7 years, don't continually repeat the same 'focus on doing what we do well' message.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good company

    Anonymous Employee (Former Employee)

    ProsBenefits are good, people mostly positive

    Conslots of politics and expectation to "marry" your job. Not family friendly. Do not promote enough women.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Fun Job

    Flight Attendant (Current Employee) Los Angeles, CA

    ProsFlying all over the world for free or next to nothing.

    ConsDealing with TSA on a daily basis, being on call.

    Advice to Senior ManagementLet go of the bad employees and do more to keep the good ones.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Exciting environment but stressful hours

    Customer Service Agent (Former Employee) SeaTac, WA

    ProsFlight benefits! The ability to trade away 50% of your shifts gives anyone the ability to use their flight benefits to travel the world. Alaska Airlines has a lot of pride and brand recognition which helps to drive the expectations of customer service in a big way. Work was fun when it was busy and you could never predict who or what you would see checking in at the airport.

    ConsThe pay was the reason I left, it takes a lifetime to max out the pay scale and starting pay was only 10.80. The hours were also rough, it wasn't bad because shifts are bid on based on seniority but if you get stuck on a relief schedule your hours changed every week. One week it was starting work at 1 am the next week it was 3:45pm. I wasn't able to see my family and I ended up leaving the company.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Run of the mill job - Happiness, stress, friends, schmucks, good managers and ego managers

    Anonymous Employee (Former Employee) Anchorage, AK

    ProsRun of the mill job - Happiness, stress, friends, schmucks, good managers and ego managers. Many different jobs performed from ticket agent to ops to flight attendant.

    ConsPros are as typical as the cons. Same stuff as everywhere else in america no matter how bliss-full one may say their work environment is. The slackers have penetrated this work environment too and yes if your not a slacker you'll have to pull their weight or call them out on it, even if they're on the upper deck.

    Your perfect work environment is not going to be found, you must create it. Decide what you enjoy doing that you can leave your mark and make a living. It is what you make it and it helps to know "The Secret" but "What the Bleep do we know"

    Advice to Senior ManagementA humble manager with high yet reasonable expectations will have his employees support and a great chance at 110%. Ego strokers are just gossip topic while minimum job requirements are met.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    it's a great place to work because my peers are unequaled!

    Flight Attendant (Current Employee) Los Angeles, CA

    Prosamazing crews in LAX!! They are the best!!

    ConsWe are not compensated for our time compared to other successful carriers like Southwest.

    Advice to Senior ManagementMake it fair that we get more pay for being asking us to be the best in the industry.

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