Alaska Airlines

  www.alaskaair.com
  www.alaskaair.com
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Alaska Airlines Reviews

Updated July 30, 2014
Updated July 30, 2014
77 Reviews
3.7
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
34 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • They have great Travel benefits (in 9 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time

    Pros

    They have great Travel benefits

    Cons

    Some of their Company valuesare questionable

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Seattle, WA
    Current Employee - Manager in Seattle, WA

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    The people I get to work with make it a great place. There is a large focus and passion on making sure everyone understands the importance of our customers. Most senior leaders have finally shifted from emotional to educated decisions, which has resulted in a lot of company growth and profitability.

    Cons

    Showing leadership skills is often not a prerequisite to getting a leadership position. Little has been done to make changes based on previous employee feedback surveys, and no one has been held accountable for this. Few opportunities for changing roles or new development positions. IT systems are ancient and hold back most divisions from making some major changes to how they operate.

    Advice to ManagementAdvice

    Break down the silos between divisions and take advantage of your employees to come up with better ways of doing things. You aren't expected to have all the answers, even though you act like you are suppose to. Spend some time getting to really know your employees and seeing how they contribute to the organization.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Love the people I fly with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Seattle, WA
    Current Employee - Flight Attendant in Seattle, WA

    I have been working at Alaska Airlines full-time for less than a year

    Pros

    I love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go. Everyone is happy! Sitting on the beach with 24 hours to spend isn't so bad.

    Cons

    I feel like I am away from my family too much. Getting woke up at 3 am by crew scheduling saying you to need fly at 5 am isn't all it is cracked up to be. Not only does it wake up me but my family as well.

    Advice to ManagementAdvice

    I wish they would be more family oriented. When you do call in sick crew scheduling isn't compassionate or understanding. It makes you second guess the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    All depends on the department you work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Seattle, WA
    Current Employee - Manager in Seattle, WA

    I have been working at Alaska Airlines full-time for more than 10 years

    Pros

    Alaska has some very good people with great values and an enjoyable spirit.

    Cons

    Some bad folks in mid level positions make work difficult at times with people leading by trying to instill fear in their employees. Some of the magic that Alaska once had has been lost in recent times in some departments. Others remain true to the corporate culture and values.

    Advice to ManagementAdvice

    work on getting the right people in the right roles. if you say you are people focused, that goes beyond the frontline CBA covered work group, those people are people too and should not be overlooked.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful  

    We're making the best of what we have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant

    I have been working at Alaska Airlines for more than 10 years

    Pros

    Most of the people who work there are great. They love what they do. It's a community of caring people.

    Cons

    At one time it felt like the company really valued it's employees. But sadly, that era has passed. Shareholders are much more important than employees.

    Advice to ManagementAdvice

    Pay living wages before dividends.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Nice family-oriented workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Architect  in  Seattle, WA
    Current Employee - Architect in Seattle, WA

    I have been working at Alaska Airlines full-time for more than 8 years

    Pros

    Not a highly stressful culture, good peers (for the most part) and flight perks are handy.

    Cons

    Not very visionary leadership, obsessed so much with the operation that there is no room to be a great airline.

    Advice to ManagementAdvice

    Show some vision in where you want the airline to go in the next 5-7 years, don't continually repeat the same 'focus on doing what we do well' message.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alaska Airlines full-time for more than 10 years

    Pros

    Benefits are good, people mostly positive

    Cons

    lots of politics and expectation to "marry" your job. Not family friendly. Do not promote enough women.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Fun Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Los Angeles, CA
    Current Employee - Flight Attendant in Los Angeles, CA

    I have been working at Alaska Airlines full-time for more than 5 years

    Pros

    Flying all over the world for free or next to nothing.

    Cons

    Dealing with TSA on a daily basis, being on call.

    Advice to ManagementAdvice

    Let go of the bad employees and do more to keep the good ones.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Exciting environment but stressful hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Agent  in  SeaTac, WA
    Former Employee - Customer Service Agent in SeaTac, WA

    I worked at Alaska Airlines

    Pros

    Flight benefits! The ability to trade away 50% of your shifts gives anyone the ability to use their flight benefits to travel the world. Alaska Airlines has a lot of pride and brand recognition which helps to drive the expectations of customer service in a big way. Work was fun when it was busy and you could never predict who or what you would see checking in at the airport.

    Cons

    The pay was the reason I left, it takes a lifetime to max out the pay scale and starting pay was only 10.80. The hours were also rough, it wasn't bad because shifts are bid on based on seniority but if you get stuck on a relief schedule your hours changed every week. One week it was starting work at 1 am the next week it was 3:45pm. I wasn't able to see my family and I ended up leaving the company.

    No opinion of CEO
  11.  

    Run of the mill job - Happiness, stress, friends, schmucks, good managers and ego managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Anchorage, AK
    Former Employee - Anonymous Employee in Anchorage, AK

    I worked at Alaska Airlines

    Pros

    Run of the mill job - Happiness, stress, friends, schmucks, good managers and ego managers. Many different jobs performed from ticket agent to ops to flight attendant.

    Cons

    Pros are as typical as the cons. Same stuff as everywhere else in america no matter how bliss-full one may say their work environment is. The slackers have penetrated this work environment too and yes if your not a slacker you'll have to pull their weight or call them out on it, even if they're on the upper deck.

    Your perfect work environment is not going to be found, you must create it. Decide what you enjoy doing that you can leave your mark and make a living. It is what you make it and it helps to know "The Secret" but "What the Bleep do we know"

    Advice to ManagementAdvice

    A humble manager with high yet reasonable expectations will have his employees support and a great chance at 110%. Ego strokers are just gossip topic while minimum job requirements are met.

    No opinion of CEO

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