Alaska Airlines
3.3 of 5 62 reviews
www.alaskaair.com Seattle, WA 5000+ Employees

Alaska Airlines Reviews

Alaska Airlines – US – “A Flight Departing from Honolulu”

All Employees Current Employees Only

3.3 62 reviews

                             

91% Approve of the CEO

Alaska Airlines President & CEO Bradley D. Tilden

Bradley D. Tilden

(23 ratings)

71% of employees recommend this company to a friend
5 Employee Reviews Back to all reviews
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1 person found this helpful  

Great support from station managment but not from corporate management

Anonymous Employee (Former Employee)

I worked at Alaska Airlines full-time for more than 5 years

ProsThey offer great medical and 401k match programs. Flight benefits are great too. The employees care about one another like a family.

ConsStation employees work long hours and are paid low wages because their union is not strong in comparison to other airlines.

Advice to Senior ManagementMake hiring/firing decisions with employee's needs and ramifications to them as your focus instead of over-valuing the financial implications to the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Alaska Airlines IT - Unraveling

IT Senior Level (Current Employee)
Seattle, WA

I have been working at Alaska Airlines full-time for more than 10 years

ProsWork life balance is a Pro. This is very helpful if you want to work with folks that only do 40 hours/week. It's also a friendly work environment (to its detriment).

ConsIt's not a place to go if you're interested in being treated as a profession IT person. Recommendations are only given value when it comes from an outsider under the guise of Consultant.

Very little is expected of the personnel. This leaves an environment riddled with issues and a leadership team that is not truthful to upper level management. It's the Emperor Has No Clothes moment.

There are many managers/directors here that is much more focused on fear and not making mistakes. Therefore, we have many systems experiencing technology debt.

Advice to Senior ManagementInvest in your good people.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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betrayed by management as they succumbed to the intimidating poisonous culture of the senior flight attendants

Flight Attendant (Former Employee)
Seattle, WA

I worked at Alaska Airlines full-time for less than a year

Prosthe young enthusiastic flight crews

Conssevere job instability, poor pay, overworked flight crews, corrupt management

No, I would not recommend this company to a friend

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You know how to hire great people, you just don't know how to keep them!

Customer Service Agent (Former Employee)
Seattle, WA

I worked at Alaska Airlines

ProsBefore working for Alaska Air I thought that they were the "Cadiallac" of Airlines. After working there not so much.

ConsFlights were oversold, delayed or mechanicals and Supervisors were never around to support the front line employees the supervisors went into hiding. Alaska Air should eliminate the unions as they were only good for protecting poor preforming employees. Overtime was never distributed evenly amoung all employees. If you were a new hire and you didn't volunteer every 48 hours to work overtime you were automatically given mandatory overtime.

Advice to Senior ManagementThe hiring process was like the reality shows on television today. You have to pass rounds of interviews to go to the next round of interviewing. My day started at 800 and ended finally at 1800 that evening. I thought I was going to be hired for a job paying $100K plus, instead of $10.15 per hour. You know how to hire great people, you just don't know how to keep them.

No, I would not recommend this company to a friend

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Complete lack of Leadership.

Pilot (Current Employee)
Seattle, WA

I have been working at Alaska Airlines

ProsThey have nice new aircraft and the employees are great to work with.

ConsManagement is comprised of bean-counters who know nothing of leadership or accountability. Their only mission is to fill their pockets and thus only concern is shareholder returns. They put safety below their own interests and that is not good in the airline business. In their defense they have put out some great ideas like RNAV approaches and the "Airport of the Future." The milage plan is also good. Mainly, the way they treat employees is awful and there is no leadership.

Advice to Senior ManagementTreat employees with respect and understand that customers and shareholders will be taken care of better by satisfied employees.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Alaska Airlines reviews and ratings — including employee satisfaction and approval rating for Alaska Airlines CEO Bradley D. Tilden. All 5 reviews posted anonymously by Alaska Airlines employees.