Alaska Airlines

www.alaskaair.com

Alaska Airlines Reviews

Updated January 22, 2015
Updated January 22, 2015
95 Reviews
3.7
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
44 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Supportive of work/life balance I wasn't there for very long so I can't say much more (in 6 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

33 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Seattle, WA
    Current Employee - Flight Attendant in Seattle, WA

    I have been working at Alaska Airlines full-time (more than a year)

    Pros

    Love the travel benefits. Sitting on the beach is great!

    Cons

    Pay isn't the best. Going to lame places or having to fly on your day off can be the worst.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Over the top, family-knit tight, team environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Jose, CA
    Former Employee - Customer Service Representative in San Jose, CA

    I worked at Alaska Airlines part-time (more than 3 years)

    Pros

    Employee's really do care about the customers and definitely travel experience is wonderful. The friendships turn into close family protective committed unity. The bond of love for work and family carries the work load pass the above and beyond mark. Truly the foundation of Alaska Airline holds true today! Caring, Customer Service, and Loyalty that's Alaska.

    Cons

    The stress of the airline business is the reality at Alaska as well.
    Pilot strikes cause delays or cancelation and that makes the public
    very stressful to work with, which robs the whole travel experience
    awful.

    Advice to ManagementAdvice

    Continue to acknowledge the efforts and hard work the employees do. Add bonus's and incentives to help compensate to harshness of the stress the public puts on the employees.
    Give back upgrade decision making to employees to customers to bring back repeat business. It's the little things that count!!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great company with outstanding values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Anchorage, AK
    Current Employee - CSA in Anchorage, AK

    I have been working at Alaska Airlines full-time (less than a year)

    Pros

    Amazing benefits and people to work with

    Cons

    Poor pay and horrible schedules all based on seniority

    Advice to ManagementAdvice

    Take care of your new hires as they burn out easily due to the worst schedules and most difficult times.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company that immerses you within the airline industry!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines as an intern (less than a year)

    Pros

    The internship really exposes you to all the aspects of how an airline company is run on a daily basis.

    Cons

    Down time when managers are overly busy.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Family Orientied Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Anchorage, AK
    Current Employee - Flight Attendant in Anchorage, AK

    I have been working at Alaska Airlines full-time (more than a year)

    Pros

    Work with great people. Great culture and values.

    Cons

    Being a flight attendant you're away most of the time from home

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Tibco Developer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tibco Developer Intern in Seattle, WA
    Current Employee - Tibco Developer Intern in Seattle, WA

    I have been working at Alaska Airlines as an intern (less than a year)

    Pros

    Work culture,Big Data,real time data analysis and completely new domain .

    Cons

    non client centric,not hard core IT

    Advice to ManagementAdvice

    none

    Recommends
    No opinion of CEO
  8. 2 people found this helpful  

    Company works hard to maintain a small company feel, even though it's a large company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software QA Engineer II in SeaTac, WA
    Current Employee - Software QA Engineer II in SeaTac, WA

    I have been working at Alaska Airlines full-time (more than 8 years)

    Pros

    Employees are very courteous and work hard for the same goal.

    Cons

    Managers aren't always the best.

    Advice to ManagementAdvice

    It's be nice if there was a better review process for management.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager III in Seattle, WA
    Current Employee - IT Project Manager III in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 8 years)

    Pros

    Good work/life balance and great culture. Great if you like traveling. Really nice people, friendly upper management.

    Cons

    Lower paid. They don't invest on their people, technology or development. But that probably comes with the industry.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Company cares about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in SeaTac, WA
    Current Employee - Director in SeaTac, WA

    I have been working at Alaska Airlines full-time (more than 8 years)

    Pros

    Great place to work; family like, company cares about its employees

    Cons

    lack of diversity in upper management

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good, working towards great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA

    I have been working at Alaska Airlines full-time (more than 10 years)

    Pros

    The employees are great to work with, Opportunities to work in various locations, Focused on the customer, Most leaders willing to make tough decisions for the greater good, The benefits are very good (vacation time and travel especially), Leadership is focused on being a great company and not just settling for being a great airline

    Cons

    Lack of accounability at all levels, Compensation is low for same jobs in other companies and industries, Software and hardware are antiquated and create productivity issues, Many groups still operate in silos and actively stop efforts to work cross-divisionaly

    Advice to ManagementAdvice

    We have had a great few years, but few of them have had any effort on improving the work environment from the employee's perspective. The focus has been "what should we do" and then determining "how are we going to convince everyone this is the right plan".

    Recommends
    Positive Outlook

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