Alfred Angelo Bridal Reviews

Updated March 26, 2015
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Vincent Piccione
11 Ratings

28 Employee Reviews

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  1. Helpful (3)

    Stressful, not worth the pros.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Alfred Angelo Bridal

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    If you are getting married or a bunch of friends are getting married in the future, you get a 15% or 20% discount on your dress (not really that great in my opinion, but helps on the small salary you will make). You get retail and sales experience and a LOT of personal and phone critical confrontation practice (see cons) with upset customers, which is actually handy and beneficial in sales. You also learn a great deal about selling techniques and how to decipher who is going to really buy and why/why not. It did make me a tougher sales person in the long run. One of the best parts, you get to make women feel beautiful. Plus, you learn a ton about weddings (it may scare you away from even having one though)!

    Cons

    So many cons. Hours are terrible, especially for a manager. They stretch the manager's super thin and over work them, because they are salaried. And paid TERRIBLY, making it not worth losing every weekend to work. Bridal consultants get crappy pay (takes months for them to see commission come through), so there's an extremely high turn-over. You are always hiring and when busy season gets here you take who you can get. There's no room for advancement really because district managers stay in their position for ever and I don't believe their are many regional manager positions. When I was there they had us on brutal and borderline abusive phone conferences once a week at least as managers trying to shame us into selling more (news flash, sometimes it's the product and not us). It's extremely stressful job and environment. Thanks to the show Bridezilla's everyone thinks they have to have perfection and can act like a spoiled, rude princess. I got yelled at usually daily by customer's, hence the critical confrontation skills. Me and my old manager still talk about how we have nightmares about this job.

    Advice to Management

    Pay better, especially for the city you are living in. Treat your management better and listen to them. I know they got rid of the wicked upper management lady that was there when I was, but there was always a disconnection from upper management (above district manager). It's a family owned company, but it acts really stuffy and cold. My hope was to move up in the company, even to work for corporate, but no one knew how to guide me to get there or offered to help make it a career.

  2. Helpful (5)

    Dont consider employment here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Boardman, OR
    Current Employee - Management in Boardman, OR

    I have been working at Alfred Angelo Bridal

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great meeting people and picking out their wedding gowns

    Cons

    Poor upper management. No raises ever. Was with company for over 6 years. Bonus structure was terrible. No positive feedback.

    Advice to Management

    District manager very demanding. Couldn't take vacation had to work every weekend. I have 4 kids and missed out on so much but she was off every weekend. Dont work for this company

  3. Helpful (3)

    Uncomfortable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Former Manager in Washington, DC
    Former Employee - Former Manager in Washington, DC

    I worked at Alfred Angelo Bridal full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The bonus you could make was great.

    Cons

    The staff fighting over brides. The staff having melt down along with the brides. The company not sending dresses on time. The upper management would not let call customers back for issues that stores are nt allow to make. Bridal season from January to April was awful.
    Alway on call.

    Advice to Management

    Give store management the approval to run the business and make decisions.

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  5. Helpful (5)

    Eveything about this place is bad except getting to know your co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bridal Consultant in Houston, TX
    Current Employee - Bridal Consultant in Houston, TX

    I have been working at Alfred Angelo Bridal full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    My co-workers were great. Most of them anyway. Alfred Angelo doesn't really screen who they hire.

    Cons

    Terrible pay. Terrible management. Outdated, slow computer system. You don't get commision until the merchandise you ordered for the customer arrives, which could range between 1-4 months. If you quit you don't get your incoming commision. Employees are definitely undervalued. And again, management is a joke and horrible. All the way up to the top. They went on the show "Undercover Boss" and promised to make all these changes, like immediate commision and updated computer system. That was over a year ago and we just got confirmation that neither of those changes will be made. It was all for publicity of course. Not for helping the employees at all. Don't waste your time with this job. If you really want to try working in bridal try the other bridal chains or boutiques. I know most of them pay much better.

    Advice to Management

    Take better care of your employees. They are the ones bringing in the money. They sell the dresses and provide the customer service. They do the hard work yet are paid the least and greatly undervalued. The rate at which employees come and go is unbelievable and so fast. This reflects quite badly on you. Yet I believe you prefer it that way because you don't have to worry about pay raises or anything like that. Give the employees their commission at the time of purchase rather than 4 months later. Also give your employees that quit for whatever reasons their incoming commission. There is no excuse for them not to get the comission they worked for. Make sure your people are taken care of.

  6. Helpful (3)

    Worst experience, unprofessional and out of date.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bridal Consultant
    Former Employee - Bridal Consultant

    I worked at Alfred Angelo Bridal full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I cannot recall any positives while being employed with this company. Employees were unfairly treated, no benefits were offered even for full-time, etc.

    Cons

    This company claims it has a great culture and is family owned, but on the contrary, there is little to no culture. In my couple of years with the company, I witnessed numerous people (from high-level managers to entry-level consultants) get fired without a second thought. Many of whom worked for several years with the company. Also, it is not at all family owned, the original owners (Piccione) recently sold the company and now possess little power in executive decision making. Also, the turn-over rate is the highest I have ever witnessed within the retail industry, due mainly for the low wages. All of these factors have had a crippling effect on the company, and it is now on the decline.

    Furthermore, the worst part of being a consultant is that the company withholds all commission until customers physically pick-up merchandise, even if they agree to pay in full. I have made huge sales where it has taken longer than 6 months to receive any commission from! Also, once you leave the company, you no longer entitled to any of the sales you have made over the past few months! The company creates a loophole in which they can take advantage of their employees and never lose.

    I was also disturbed to witness how poorly this bridal company treated its customers, and how cheaply all their products were made. I saw first hand several gowns come in, after taking 3-4 months to supposedly be made from scratch, with appliques missing, bead work falling off, rips in the fabrics, and even stains. It was an embarrassment to have to fabricate some excuse to my good clients as to why their dresses they just spent sometimes upwards of $2000 on is not brand new, in mint condition and ready for their wedding day. Also, this company would frequently take orders for wedding dates that it could not fulfill since sales were so bad. This would create a lot of confusion since there was extremely poor communication between all departments. Several times a woman, who rush ordered her dress (an extra $100-$200), would not get her gown until the day before wedding and it would not be properly altered to fit her.

    Over the years I noticed how the prices are increasing and the quality is decreasing. Also, the designers are older and out of touch with current bridal trends. It becomes an extremely challenging, if not impossible task to attempt to sell a non-designer dress, that is poorly constructed to someone when there is so much competition within the bridal industry.

    I experienced working with a variety of managers due to the high turnover. And overall, they are were very unappreciative of their staff and created a very hostile environment for the consultants. There was a lot of professionalism, favoritism and stealing of sales was encouraged, which is even addressed within the company commission outline. If you worked hours with a client and have followed up with her repeatedly, but if she happens to buy on a day you are not working, the sale will go to the person present, who did nothing to aid in ensuring the sale. Thus, this policy created a lot of competition and drama among employees, and an overall poor professional experience. I never felt more unsupported in an effort to provide excellent service for my clients than at this company, with managers who only cared about numbers.

  7. Helpful (6)

    Out Of Date

    Former Employee - Bridal Stylist
    Former Employee - Bridal Stylist

    I worked at Alfred Angelo Bridal part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Can't say that I have any

    Cons

    Long weekend hours
    Managers almost never gave me breaks--even when I told them I thought I was close to passing out
    Terrible Commission structure

    Advice to Management

    Get better computers

  8. Helpful (2)

    Stores in our district are profitable but near the bottom of the chain.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bridal Stylist
    Current Employee - Bridal Stylist

    I have been working at Alfred Angelo Bridal part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Dressing women for a special occasion. Disney collection is beautiful. Bridesmaids dress are reasonable priced and easy to sell. All Alfred Angelo brides look beautiful on their special day.

    Cons

    No perks. No personal growth. Sales Associates are called Stylists. Really!! Consultants, maybe. We have been trained to be nothing more than well dressed Used Car Salespersons. District Manager plays one associate and or manager against the other which creates a lot of drama.

    Advice to Management

    Please take the time to read Glassdoor reviews. There is a common thread that links them all.

  9. Helpful (9)

    worst job at the worst company with liars for managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Girl
    Former Employee - Sales Girl

    I worked at Alfred Angelo Bridal part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The ONLY pro is helping the bride and her family and bridal party during a very special time in their lives

    Cons

    Horrible store & district management. Terrible pay for what is expected. The pay is at the level for someone working at Forever 21 who comes and goes punching a time clock. The responsibility and accountability is of the level of a Sales Account Executive at any respectable company with regard to sales goals and accessory sale mandates. Stylists are required to sell preservation kits to brides and are criticized and penalized if they dont. The store is so dirty & we have to clean the walls (they won't repaint) and the carpet is filthy. I hate seeing barefoot brides and babies crawling on this carpet.... Can't trust management. Sales goals unrealistic and unattainable. Commission not paid unless the bride pays for and picks up her gown. If she cancels the dress order, you don't get paid on the money the bride paid to order her dress. The company keeps all her money and you are out of a commission. The store manager does not support or defend her sale people and she tells the district manager lies to make herself look good, because, after all, nothing is her fault. The district manager says whatever she has to in order to settle down an employee, and she never follows up with any action on what she says she will do. I don't know why she even bothers to come visit our store. She spends all of her time on the phone or in the back room. She is too above getting to know her employees. She and the manager just sit back there and eat or gossip. Sales people are extremely competitive and will do whatever they can to steal a sale or take someone's turn for a customer and the manager doesn't care as long as the sale is counted towards her weekly goal. No reasonable/logical assignment of sales people to new customers. We are supposed to call a bride three times and follow up by email if the bride doesn't answer her phone. We are required to pester these brides to get them back in the store. They left the store without buying something for a reason people!! Salespeople have a minimum of 5 to 10 return appointments per week or you can get written up. (We barely get 10 new customers during the week..hahaha) We are supposed to get the name, telephone number, address and email of every customer who walks in the door, even if they just want to look around or pick up a catalogue. I guess it is to artificially create customers. This just makes people suspicious--why do they have to give out their personal information just to look around?? The district manager says it is so we can track them. People who want to look around do not want to be tracked...do you? The manager has a chicken little the sky is falling way of managing her employees and customers. The bride is supposed to be the focus, but the manager makes it all about herself. That Undercover Boss stuff was just fake. If the company has all that extra money, why don't they pay us instead of inflating their ego on tv? That president drove a pretty nice car and he gave away alot of money..except for the black guy that supposedly got to spend some time drawing dresses. I supposed they picked out the lesbian and the gay guy to show their support for gay marriage--that sells more dresses to more people. I work for Davids now...I heard bad things about them when I worked at Alfreds, but at least they are good to us and the pay is so much better

    Advice to Management

    clean house and pay attention to the people that sell your stuff...you might have a big paycheck or drive a fancy car but you don't have a clue about what its really like with real customers and you think your sales people are disposable hourly come and go workers we have to build trust with a bride. Something management obviously will never build with their sales people

  10. Helpful (4)

    run away fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bridal Stylist
    Current Employee - Bridal Stylist

    I have been working at Alfred Angelo Bridal full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    there is not a good reason to work here. Now I am filling up words to meet 20 minimum

    Cons

    everything is wrong here. They say this is a sales driven organization. How so? This company does not value its sales staff. We are the ones who generate revenue yet are dismissed as replaceabe

    Advice to Management

    stop trying to impress investors and start trying to impress your employees

  11. Helpful (4)

    New management team. Not sure the choices were good.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alfred Angelo Bridal

    Pros

    Helping brides can be fun. Paycheck. A few paid holidays. Not open late. Closed Christmas Eve. Short hours on holidays.

    Cons

    Old stores in desperate need of paint, furniture and carpet cleaning. Stores fixtures reflect a very dated and masculine image. Computers use DOS. So old it's embarrassing. New management sneaky and not to be trusted. New President overly concerned with his looks on TV's Undercover Boss. Not a good choice for moving forward that's for sure.

    Advice to Management

    Note to President. Stop looking in the mirror and focus on your stores. No. We don't want to wait 2 more years for paint, clean carpets and basic supplies and something other than a DOS system.

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