Allergan

  www.allergan.com
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Allergan Reviews

Updated Jun 16, 2014
All Employees Current Employees Only

3.3 174 reviews

83% Approve of the CEO

Allergan Chairman, President & CEO David E. I. Pyott

David E. I. Pyott

(126 ratings)

63% of employees recommend this company to a friend

Review Highlights

Pros
  • They have a standard time off policy and the company work-life balance is fairly well managed(in 10 reviews)

  • Pretty good benefits, including a GREAT tuition reimbursement program(in 9 reviews)


Cons
  • Very little work/life balance; no understanding or tolerance of extenuating circumstances(in 13 reviews)

  • Very weak senior management team especially HR(in 10 reviews)

15 Employee Reviews Back to all reviews
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    • Culture & Values
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    The pay is the only thing keeping me here.

    Customer Service Representative (Current Employee) Austin, TX

    ProsThe starting hourly pay for the CSR position is very good for the Austin area, but that may have changed in the past 2 years.

    I have met some very interesting people and forged new friendships during my time working here.

    ConsPassive aggressive "nag" emails.

    High turnover rate; replacements are not being hired fast enough to keep up, which means a bigger workload for those who remain.

    Management focuses heavily on numbers and statistics to gauge performance; little to no recognition for providing excellent customer service.

    Very little work/life balance; no understanding or tolerance of extenuating circumstances.

    No parking spots close to the building for those who have later shift start times.

    I was held accountable for missing an important email due to a system issue that had affected the entire building.

    Appropriate compensation is not offered for creating additional revenue for the company.

    Upper management has shown to be disorganized in dealing with issues such as facilities in disrepair or system outages.

    Advice to Senior ManagementPay your employees appropriately for creating additional revenue for the company.

    Focus less on the numbers, and more on how effectively your employees are serving your clients.

    Take measures to improve work/life balance. Be more understanding when issues come up; be willing to negotiate.

    No, I would not recommend this company to a friend

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    • Approves of CEO

    2 people found this helpful  

    This is like swirling around the toilet bowl.

    (Current Employee) Santa Barbara, CA

    ProsSome of the people are fantastic. Some of the work is interesting.

    ConsIf you look at how many positions are open at the director level and above, that should tell you everything. People are leaving like rats off a sinking ship
    This site likes to make decisions but can't execute. They just keep making more decisions.
    The Research group is poisonous, gossip-riddled and filled with lying, manipulative self-involved people who will sacrifice you in an instant if they think it will further their own career or hide their failures. The few good people left are buried or are on their way out.

    Advice to Senior ManagementPick something and DO IT. LEAD your people. GO FORWARD. Have a new idea. Execute a plan. Develop an actual organization.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

    5 people found this helpful  

    Good place to have a job that pays but beware of micromanaged, overprocessed and over-reorganized departments

    Senior Director (Former Employee) Irvine, CA

    ProsExcellent campus, good compensation, good work facilities, nice buildings, offices and some good people. Good work/life balance.

    Cons(1) No real people development within the company. In fact, certain departments such as Drug Safety specifically recruit for leaders with experience explicitly gained at 2-3 other pharmaceutical organizations (actually listed as a requirement in the advertised job description) since there is no confidence in the capability of internal staff.
    (2) Constant reorganization, in my short period I had two different managers and 2 different second line managers and was waiting for the third
    (3) VPs lead groups even though they have no experience or scientific training in the discipline so they compensate through micromanagement and overprocess
    (4) Unhappy, difficult peers and subordinates. This maybe because they are demoralized and do not trust management but you still have to deal with them.
    (5) Ridiculous amount of layers. Has this company ever heard of span of control? The department I belonged to was ~160 people total and was re-organized under two micromanaging VPs who's exact role was a puzzle to the entire department but yet the senior management could not stop praising these two VPs.
    (6) No organizational stability. If you are happy with your boss - they will take that away. On the upside, if you are unhappy, that too will likely change.

    Advice to Senior ManagementDon't believe everything your VPs tell you, go in deeper into the organizations and ask questions - micromanagement stops innovation and a company that really wants to develop new medicines for unmet patient needs cannot afford micromanagers and overprocess. Reflect on why Allergan has to go to the outside to recruit leaders and why they cannot be developed from within.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    2 people found this helpful  

    A place where nobody knows what they are doing

    Manager (Current Employee) Irvine, CA

    ProsNice weather, a few nice people.

    ConsStupid and incompetent directors and management with a lot of stupid processes.

    Advice to Senior ManagementHire competent managers! Well, it is hard since Allergan's offers are far from competitive.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    9 people found this helpful  

    God awful place to work

    Anonymous Employee (Former Employee)

    ProsThe benefits, but they need improvement. Can't think of anything else about this company. Location is nice...

    ConsAwful management and HR at all levels. They will use fear, lies and intimidation if they don't like you. If you speak out and excel at your job, your boss will do everything to make you look bad. Totally incompetent directors and senior directors. When your VP tells you to lower your expectations, run far and fast, this is not a place that takes the work that they do seriously. Used to be a good place before new directors came in and started hiring their friends in the NJ office. This place is a joke and cronyism is awful. If you're a thought leader who excels at what they do and challenges the status quo, Allergan is not the place for you. If all you can do is say yes to your incompetent management and can't think for yourself you'll go far. Those are the only people they will hire these days. Allergan values aren't worth the paper they're written on.

    Advice to Senior ManagementLook at how your directors, Sr. directors and HR are treating their people and the tactics they use to intimidate. Look at who is getting hired and why. Start getting rid of those who have been there for 10-20 years and have NO OTHER experience. If the same things happen over and over again in the same departments, like a sports coach it's time for them to go! Rethink your referral bonus policy and stop allowing entire departments to benefit from a cash reward by hiring their "friends." If you look closely, you will see a trend in certain areas.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

    8 people found this helpful  

    Company is okay, management and H.R. can be horrific.

    Clinical Services (Former Employee) Irvine, CA

    ProsCompany produces worthwhile products. Company has a global presence.

    ConsNo room for advancement. No opportunities to grow. Middle Management is out of touch and incompetent in dealing with their staff. H.R. is condescending and useless in dealing with employee grievances. Worst professional experience of my life.

    Advice to Senior ManagementFigure out a way to listen to your staff (worker bees) or current Middle Management will be your undoing.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    5 people found this helpful  

    Good Products, big egos and mediocre management

    Anonymous Employee (Current Employee)

    ProsGood pay and fringe benefits

    ConsNo career progression, no career advancement

    Advice to Senior ManagementGet rid of current manufacturing leadership or keep running operations to the ground.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    5 people found this helpful  

    Very Disappointing

    Anonymous Employee (Former Employee) Bridgewater, NJ

    ProsNJ facility has great people and is a nice building

    ConsScrappy pharma company that has no regard for the people nor quality

    Advice to Senior ManagementMaybe people in CA have no choice but to be strangled but there are many more options in the Northeast - start treating people with respect

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    Ask the right interview questions before joining

    Director Product Development (Former Employee) Santa Barbara, CA

    ProsGreat place to learn about politics and what it takes to survive at the expense of throwing people under the bus. The company is running so lean and in firefighting mode that you will only get fired if you don't meet corporate milestone that are impact executive bonuses. Everyone goes home around 4pm and the need to work over weekends is not very likely.

    ConsThe site went through a fast growth period and hired lots of average labor rather than taking the time to hire great talent. This lead to not meeting many key milestones. The local middle and upper management’s number one priority is to not close the Santa Barbara site. Corporate management has been slowly sweating everything out to a basic device maintenance factory. They have innovative projects, but these are just for showcase on the pipeline books as they are left hanging around perpetually in the pre-clinical stage. They also have new projects that were actually old projects that were killed many years ago because of issues but are now back the beef up the pipeline. The only projects that are moving are incremental improvements and a project management initiative to implement a stage gate system that is designed for a billion dollar device Company. This stage gate has crippled device projects and most of the key core team leads and members have left because of the rapid down falling portfolio. Nearly all of the device R&D dollars that appear have gone up nicely are actually consumed by massive post approval commitments and clever cross charging back to the core business that is not device R&D focused.

    Advice to Senior ManagementUpper management (Irvine) should finish what it started: i.e. cleaning up the device organization from the remaining VPs and certain Directors that are accountable for the many failures to deliver device products. Additionally, the stage gate implementation project management failures should also be made fully accountable as this is the why many core team and technical level key employees have either left or plotting their escape.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    8 people found this helpful  

    Stay away from Santa Barbara location- worst culture ever!

    Mid Level Manager (Current Employee) Goleta, CA

    ProsExcellent monetary compensation for high demand positions.
    If you can leverage the Santa Barbara location into a position in Irvine it might be worthwhile.
    I have heard great things and met great and competent people who work out of the Irvine location. Irvine location has great perks as well.
    A few solid leaders but most have hit their ceiling at the Sr. Manager/Director level. Only one or two good people at the VP level.

    ConsHighly Incompetent Senior Management in Development (MT), Regulatory (BK/HL), Project Management (TC), and Quality (MZ/SG).....seriously, how did these people ever get to the role they are in? I mean, having a MD/PhD or being a VP at a startup does not automatically make you a superstar or give you the experience you need to run an organization. Too many relying on their credentials and not on actual leadership and action.
    Location makes it tough to move once you are there. Few other local opportunities.
    Benefits only "ok". All the perks are in the Irvine location. Nothing for the Santa Barbara location. The only employee event is a "holiday lunch" in December. Nothing else.
    Promotions only available during annual reviews regardless of performance and job duties.
    Tough to fill positions due to high cost of living location. Instead they hire incompetent or new grads instead.
    Corporate oversight for all decisions and spending. No budget for teambuilding or travel unless you are VP and above (and even then it needs to be approved at the corporate level)
    Culture of "someone else's problem" exists in all functions. No desire to step in to just get the job done.
    Lots of major issues have delayed decisions to avoid the difficult discussions with Irvine leadership.
    A hand full of people do 90% of the work. There ARE talented people here. They are just far and few between. Unfortunately very few of those are in leadership roles and those that are have been resigning at a rapid rate.
    Facility is poor. They are lacking offices for managers and there is nowhere to eat that is within walking distance. Food trucks used to be here regularly but now they are rare.
    There has been a "boys club" that has started to break up recently with a few departures. There was a layoff last year and some that should have lost there jobs but were friends with the VP of R&D were provided leadership roles in departments that they had no experience in. Call it the "PhD in Chemical Engineering from UCSB Club". Some of those people have left but others remain "protected".
    Too many people where this company in this location that have never worked anywhere else. This has led to a continued startup mentality and inability to change.

    Advice to Senior ManagementMany senior leaders are hiding the real status of projects. These few are the reason for projects not completing on time. If the company culture doesn't change and the current leadership remains, it will be a continual revolving door for key positions.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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