Allscripts
2.8 of 5 352 reviews
www.allscripts.com Chicago, IL 5000+ Employees

Allscripts Reviews

Updated Mar 31, 2014
All Employees Current Employees Only

2.8 352 reviews

                             

57% Approve of the CEO

Allscripts CEO Paul Black

Paul Black

(82 ratings)

48% of employees recommend this company to a friend
62 Employee Reviews Back to all reviews
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2 people found this helpful  

The Green Balloon burst and a lot of hot air came out!

Technical Consultant (Current Employee)
Chicago, IL

I have been working at Allscripts full-time for more than a year

Pros• Work from home (although new CEO discourages this because he must think we’re kids?)
• Decent benefits
• Growing technology market - Health Information Technology
• A change to meet "some" good people
• Ability to foster great client relationships

Cons• This company is only concerned with the bottom line - that means sell...sell..sell, cut backs & terminations, unless you're in good with the powers that be!
• Neglectful of employees needs & concerns aka, "who cares? you have a job...don't you?
• Constant termination of US employees and hiring of Indian employees - yes, off-shoring!
• Dilbert-style management - top-heavy & incompetent!
• Low-balling salaries - some jobs don't even have a job description...so they pay what they want to pay you - geographical location is not applicable!
• No accountability & responsibility - everyone passes the buck! Client issues get treated like “hot potatoes!”
• No training, read some articles if you have time. But why train, it won't get you anywhere!
• Too much internal bickering between departments & teams
• Clients are showing their frustration with the lack of initiative & knowledge, poor work ethic and communication barriers of the Indian support personnel - they now ask for "US Only Support!'
• Decreased moral - Support aka Call Center employees are treated like “sweatshop workers”…more, more, more…metrics is all they care about!
• Quantity vs. Quality should be there motto - where’s the “Wow” experience Allscripts always refers to?
• Sub-standard product - need better programmers and developers to make these products work, instead of finding Band-Aid fixes!
• Tremendous amount of turnover – due both to the constant termination of employees, people quitting out of frustration and those seeking better employment opportunities!
• People in your own office don't talk to you - they just look past you. Allscripts needs diversity training!
• Completely stressful environment - lazy staff, unconcerned management, and you have to obviously pull teeth to get to get either to do something!

Advice to Senior Management1. Listen to your people - your workers, who are on the front line are taking one or two...many, for the team! The clients are speaking also, but you're not listening.
2. Clean house from the top, down - your managers are a joke!
3. Invest in your employees - they'll be good to you if you're good to them - the morale dictates that you obviously have failed at this by your lack of concern for your staff.
4. Stop all the off shoring - your greed is starting to show!
5. Develop a better hiring practice - a whole group of people came in w/no direction or leadership, they weren't even immediately given job titles/descriptions & salaries!
6. Talk the talk & walk the walk...you expect a lot from your employees, it's only natural that they have expectations too - don't hush them & shoot them down!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Poor Management!!

Receptionist (Former Employee)
Raleigh, NC

I worked at Allscripts full-time for more than 8 years

ProsThe benefits packages are great!

ConsMangement needs a total overhaul - from the 1st level supervisory role to the executive level.

Advice to Senior ManagementPay more attention to your employees that work hard and come in to work with a professional demeanor vs. the ones who come in looking like trash. Management will throw their employees under the bus to keep them from being let go.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Farms jobs & resources out to India, sub-standard product

Anonymous Employee (Current Employee)

I have been working at Allscripts full-time for more than 3 years

ProsNone, none, none, none, none

ConsSub-standard product.
Jobs & resources sent to India.
Money-making for upper management is the primary goal. Staff & clients pay the price.
Suggestions & concerns from staff & clients are ignored.
Benefits for staff are being cut while salaries for upper management continue to rise & jobs continue to be sent to India.
Insufficient staff training.

Advice to Senior ManagementListen to your staff & clients. Improve your product. STOP farming jobs out to India.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The path forward is a ???

Anonymous Employee (Former Employee)

I worked at Allscripts

ProsHealthcare IT is a great, great market - Allscripts has a big client base (a good thing), but it is on many, many (40+) different applications (a challenging thing).

ConsThere is a tremendous amount of turnover at all levels of the organization - the path forward for products and people is not clear. Dissatisfaction rating is not reflective of how I felt when I was there - it is reflective of what I hear from people who are there now. Hopefully this can be turned around.

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Frustrating, political, and no vision

Software Engineer (Former Employee)
Raleigh, NC

I worked at Allscripts full-time for more than 3 years

ProsThere are a few good/friendly people
Good place to pick up some new skills and languages

ConsMany incompetent engineering managers
Too many in upper management (everyone is a VP)
Unprofessional behavior
Sloppy coding practices

Advice to Senior ManagementCut the management fat
Hire better people
Offer incentives to keep good people
Give a clear focus and outlook
Penalize bad engineering practices

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A completely unorganized customer driven company! This company will stab you in the back!!!

Project Manager (Former Employee)

I worked at Allscripts full-time for more than a year

ProsSalary was high to supplement the poor work you have to do.

ConsA much divided company. There are multiple divisions and these divisions act like separate companies. They won't hire within so don't look to transfer to a different department. Your manager is your worst enemy....Completely stressful, lazy staff, and you have to obviously pull teeth to get them to do something. What a waste...Management sucks completely.

Advice to Senior ManagementGet rid of your old management and get some real experienced professionals who enjoy working. Everyone who works remotely is just as lazy and will certainly not support their staff. You are ruining your company. As for your clients, they are the worst.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The worst company on earth. If Paul Black was smart first thing he would do is fire all the Eclipsys employees.

Senior Professional Services Consultant (Former Employee)

I worked at Allscripts full-time for more than 3 years

Prosnothing at all. company stinks. management stinks. employees stink. tenure means you are not a good employee. you are still at the company because you are a crook and someone is keeping you in the company because you and them are crooks.

Consprofessional services knowledge is below zero specially in the Eclipsys side. No professionalism. consultants think they are traveling weekly on vacation not work. clients employees doing all the work and the eclipsys consultant sitting playing doing their personal stuff. no knowledge, no professionalism, if you are a crook then you still have your job with eclipsys.

Advice to Senior ManagementClean up the company and fire all the old gang from the Eclipsys side. They are the reason why this company stinks and loosing market share to everybody. I have worked on both side, the Eclipsys side as an employee and on the client side as a client consultant and my experience on both side with eclipsys consultants, managers, directors stink.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Highly volatile, Unsound and inconsistent

Senior Technical Consultant (Former Employee)
Chicago, IL

I worked at Allscripts full-time for more than a year

ProsHealthcare IT leader that has potential to establish better integration with healthcare technologies.

ConsManagement and business ideologies are not strong enough for optimal client satisfaction and client retainment.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Allscripts - worst place to work

IT Employee (Former Employee)
Charlotte, NC

I worked at Allscripts full-time for more than a year

ProsThe only pro is it's has healthcare application

ConsThis company sucks as the employees are busy doing the internal politics than anything else. The company has India development center - and as it sounds - everyone is totally dependent upon it. The discrimination toward the Asian looking people/accent is very common here and no good employees remain there anymore. Mr. Black even tells employees to leave as it seems like all the company wants is get rid of employee to save cost but they are so stupid because the only employees they will have left there will be incompetent ones as the talented people leave cause they can't hear the racist and abusive treatment.

Advice to Senior ManagementToo much politics is not good and just wait there are many people working in their basement to compete with you - it just matter of time.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Difficult place to work with no appreciation or support

Project Manager (Current Employee)
Burlington, MA

I have been working at Allscripts full-time for more than 3 years

ProsGood benefits and stock options

ConsLack of Management accountability and training. C suite living large even the ones that have been terminated, while hard working people that get the SFM product out in general release get barely a pay raise and no bonus for the past year. Expectation is that there is no work life balance work, work, work but no appreciation for this. Very clicky in the Burlington, MA office. If you are part of the click you are fine by the way the click does not have knowledgable hard working people in it, but they are likable. Lack of domain experience and the one that has it is ignored. The product is going to go down the tubes once users actually get on the product.

Advice to Senior Managementget out of the clouds and really see what is going on in the office. Start appreciating the staff that does work and has a clue. Get rid of the ones that are just there and do not work.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Allscripts reviews and ratings — including employee satisfaction and approval rating for Allscripts CEO Paul Black. All 62 reviews posted anonymously by Allscripts employees.