Allscripts Reviews

Updated August 29, 2014
Updated August 29, 2014
416 Reviews
2.8
416 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Allscripts CEO Paul Black
Paul Black
115 Ratings

Review Highlights

Pros
  • Work life balance was good until latest management change (in 32 reviews)

  • Work from home option (required if implementation consultant) (in 21 reviews)


Cons
  • Maintaining work /life balance caused some employees to seek other job options (in 14 reviews)

  • Senior management changes it's direction every couple of months (in 16 reviews)

More Highlights

89 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Getting worse all the time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Allscripts full-time for more than 10 years

    Pros

    Can't think of one. I started with Eclipsys 12 years ago and liked it a lot then and was successful, not so much now.

    Cons

    In my current role no training, no communication between the groups. I haven't a clue what I'm doing about 75% of the time.

    Advice to ManagementAdvice

    Get involved just having easter egg hunts, and free pizza is not working.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great co workers but ineffective upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  Malvern, PA
    Former Employee - Product Manager in Malvern, PA

    I worked at Allscripts full-time for more than 3 years

    Pros

    Benefits are excellent
    Excellent clinical product for hospitals
    All employees (not management) are extraordinary and go above and beyond what expected to assure the product meets all the needs of the clients and regulatory requirements.

    Cons

    Lack of supportive management
    Either micromanaged or not managed at all

    Advice to ManagementAdvice

    Work more closely to assure those doing the development work are supported.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Expect Big Company Treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Analyst  in  Raleigh, NC
    Current Employee - Support Analyst in Raleigh, NC

    I have been working at Allscripts full-time for more than 10 years

    Pros

    Good benefits and competitive salary. Employees are friendly and there is a team atmosphere.

    Cons

    Work life balance is seriously skewed, especially for support staff. Management has high expectations for 24 hour access to employees. Expect to be punished if you gain expertise in any of the products -- you'll have to carry the load for the rest of the team. The executive level is out of touch with the reality of how the products work and the effects of their decisions on the clients and employees. Processes are set up to avoid clients ever talking to the executive level. The company goal is only to drive high profits to get the stock price up. Product quality is not a priority. Front line management has no power to change even the most ridiculous policies. Expect to be cannon fodder.

    Advice to ManagementAdvice

    Executives: Learn the products that you sell and spend some time in the trenches with the employees who actually do the work. Listen to the front line managers. If you provide quality products and services then the stock price will rise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    RUN AWAY .. It might help you win a full marathon!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allscripts full-time

    Pros

    I joined this company with great expectations and now that I have joined, there is nothing significant to praise it. Some people are smart, some are overwhelmingly obnoxious which kind of balances out each other. Benefits is the only thing I could think worth putting it here.

    Cons

    An honest piece of advice to people who have been offered a position at Allscripts. Join here only if you are absolutely sure you want to ruin your career and waste your time. Their salary is not competitive at all. You are worth more than they offer, please consider other job offers.

    I was assigned to a Manager who had so many people working under him that I was totally lost.

    No sense of direction whatsoever!!

    Training is non existent and what ever training they offer is absolutely worthless.

    Their software is an absolute mess. I am pretty sure a bunch of college graduates can write much better and efficient code than what they have right now. For those who have doubts, please check the reviews here and at their Facebook page.

    They have just survived because of mergers and acquisitions.

    Promotions and raise???? This is an outright joke here.

    You have been warned! Steer away.

    Again this is an honest critical review of Allscripts as of now. Nothing has been made up.

    Advice to ManagementAdvice

    Continue to do the same and good honest employees will leave. The exodus has begun.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Good if you want a stop-gap job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allscripts full-time for more than 8 years

    Pros

    They are competitive in salaries if you speak up and make it known what you are worth. Vacation policy is good and health benefits are good

    Cons

    The company has now started taking every little bit of enjoyment out of being there. 20-30 hours of OT is normal for a work week now, on call schedule without any pay bump for doing so, management loves to play the "my buddy goes first" mentality where you need to get in good with a manager if you want to move anywhere.

    Advice to ManagementAdvice

    Pulling all the small benefits of being at the company is turning the work environment sour

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Cliques and Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allscripts full-time for more than a year

    Pros

    Allscripts offers competitive salaries and good benefits. The work atmosphere is super-charged with tight schedules and keen competition.

    Cons

    Too much team energy spent on storming and direction changes causing significant schedule constraints. Work atmosphere is full of cliques and politics - not productive nor fun.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Consider Carefully Prior to Choosing to Work for Allscripts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager  in  Remote, OR
    Former Employee - Senior Project Manager in Remote, OR

    I worked at Allscripts full-time for more than 5 years

    Pros

    Salaries generally appear to be in line with industry standard.
    Coworkers generally and genuinely care about what they do for a living and care about their clients.

    Cons

    There is a subculture of working until you drop. 10 hour days are the starting point. Nights and weekends are almost mandatory in order to keep up with the workload.
    Some managers aggressively pursue their own agendas, which are clearly in conflict with Corporate agenda, as defined by the current CEO who asked for a kinder, gentler approach to working together. Employees are leaving certain regions - either voluntarily or not - via transfer and resignation. HR is oblivious or, worse, complicit with this approach. I have never worked for a company with an HR department who was less 'present.'

    Advice to ManagementAdvice

    Consider polling your teams out there in the regions. It would need to be anonymous or no one will come forward. There is a great deal that people will endure when they need their jobs and they feel powerless. The undue stress caused by micromanagers who are excited to be finally 'in charge' is damaging over the long term as there will continue to be turnover well above the rate the company would like to see. Stress lowers productivity. Stress causes burnout. Please remember this.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 7 people found this helpful  

    Co-workers awesome, never can stop working, upper management out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Allscripts full-time for more than a year

    Pros

    Co-workers: knowledge, helpfulness, teamwork
    Work from home option (required if implementation consultant)
    Benefits through 2012-2013

    Cons

    Management is hypocritical -- sends surveys, doesn't listen or follow-up to realistic suggestions. There is no work-life balance despite the 'program du jur' from HR trying to spin otherwise. Do not expect or anticipate any type of bonus or promotion in the near or far future, regardless of your true performance, knowledge, satisfaction with clients, etc.

    Advice to ManagementAdvice

    Don't put out a survey or program unless you are actually willing to follow up and listen to the employees. Very few are fooled by hypocrisy and true talent will not be retained if anything better comes in the marketplace.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Steer clear - management here is a mess!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allscripts full-time for more than a year

    Pros

    Decent salaries, some smart people remain who didn't jump ship with the recent layoffs (spun by the company as an aggregation of "centers of excellence" which is transparent corp-speak for layoff), WFH allowed. Worked alongside some awesome people and made a few life-long friends.

    Cons

    Middle and upper management are more concerned with their titles and cliques than with their reportees and software quality. Numerous recent "reorgs" have spiraled morale and loyalty into the dirt since nobody trusts the company anymore. Incredible amount of offshore outsourcing which may save money but definitely impacts quality. Definitely the worst quality software I've ever worked on -- would actively avoid hospitals running this software for fear of my own personal safety.

    Advice to ManagementAdvice

    Stop playing good-ol'-boys club and start paying attention to what's going on with the quality of the software your company makes. Construct a plan to go forward and stick to it! Flush out the rest of the Cisco transplants that are left in the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    The Culture Claims are Bogus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at Allscripts full-time for more than a year

    Pros

    Competitive pay rates to start. Benefits are competitive.

    Cons

    Promotions are really slow. Pay increases barely keep up with inflation. They have a lot of talk about culture and try to make some activities, but this does not make up for the political environment where you are talked about behind your back.

    Appearances are everything there, keep your head down, maintain a good façade if you work there

    Advice to ManagementAdvice

    You have a developing problem with "gossip" ruining your teams.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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