Allscripts

www.allscripts.com

Allscripts Reviews

Updated January 7, 2015
Updated January 7, 2015
467 Reviews
2.9
467 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Allscripts CEO Paul Black
Paul Black
147 Ratings

Review Highlights

Pros
  • Work life balance was good until latest management change (in 40 reviews)

  • Work from home option (required if implementation consultant) (in 24 reviews)


Cons
  • Maintaining work /life balance caused some employees to seek other job options (in 19 reviews)

  • A big chunk of the senior management lacks in competent interpersonal skills and are very narrow minded (in 17 reviews)

More Highlights

100 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Pass this one by and look for a smaller org to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Acute Sales in Remote, OR
    Current Employee - Post Acute Sales in Remote, OR

    I have been working at Allscripts full-time (more than 8 years)

    Pros

    Close knit colleagues that band together despite hardships at company

    Cons

    Close knit culture because colleagues are banning together due to being beat up by management. Folks that exceed quota are not guaranteed club. Commissions being held in some cases a full year. Folks put into management roles that have questionable motives and knowledge. No update to products in some cases for over 10 years. Talent is quitting with huge turnover

    Advice to ManagementAdvice

    Change management and or get more involved in middle management decisions to prevent the reputation from being worst than what it currently is portraying

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Interesting Work; Need Technology Improvements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Raleigh, NC
    Current Employee - Manager in Raleigh, NC

    I have been working at Allscripts

    Pros

    Many different opportunities exist in EHR and Healthcare.

    Cons

    Allscripts is not a high-tech leader. They need to focus on a technology uplift.

    Advice to ManagementAdvice

    Consider the technical underpinnings of your solutions and not just the 'clinical' aspects.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Heavily Outsourced with No Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expert Software Engineer in Raleigh, NC
    Former Employee - Expert Software Engineer in Raleigh, NC

    I worked at Allscripts full-time (more than 3 years)

    Pros

    Good Salaries
    Ability to work from home

    Cons

    Indian Contractors and Employees dominate this company-lack of interpersonal and communication skills when interfacing with Americans is a big problem.
    Continuous Crisis mode, working 7 days a week 12-14 hour days is not uncommon. No Work-Life Balance
    Very weak teams--lack of cohesiveness

    Advice to ManagementAdvice

    Invest in American employees in America--stop trying to innovate new products with a hodge-podge of cheap foreign labor.
    Show some appreciation and have some team strengthening events
    Invest in your employees--facilities --good work areas, fitness center

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 4 people found this helpful  

    No leadership, poor managers, no direction, lousy support for clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager in Raleigh, NC
    Former Employee - Relationship Manager in Raleigh, NC

    I worked at Allscripts full-time (less than a year)

    Pros

    I still have friends that work in a different section and enjoy their work and their managers. Some projects and products are better than others.

    Cons

    NO leadership and some awful managers. HR Business Partners defended manager even when issues were reported within 1 month of employment; my manager had been demoted for same complaints I lodged, but then promoted again. Favoritism and clicks made the environment feel like high school. Was told to request and take time off for out of office personal appts, even though worked 60+ hours a week, salaried. (I understand structure has since changed.) Expected to answer company issued phone 24/7 and perform miracles. Micromanaged by manager even though I had more experience. Few clients were happy overall and response from Allscripts management was tell your clients we'll sue if they try to back out of contracts. Blackballed when I escalated issues with manager. Worst position in my career and left to save my professional reputation.

    Advice to ManagementAdvice

    I don't know that compensation would help, but definitely internal training, soft skills, and leadership workshops would be helpful for top level managers. Redesign the entire HR recruitment, hiring, retention, and promotion process. For other managers, 360 reviews would be helpful as too many have no idea they're inefficient and ineffective, I don't recall ever seeing my manager complete anything. Too many mergers has left no clear vision or identify of the product for the overall market, you can't be all things to everyone. Build a better widget and stop spreading yourselves so thinly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Overall opinion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Product Manager
    Former Employee - Associate Product Manager

    I worked at Allscripts full-time (more than 5 years)

    Pros

    Flexible work schedule, good advancement opportunities if you put in the effort

    Cons

    Too much emphasis on moving positions abroad without considering the quality of support from the offshore folks, and the lack of consideration of the customer base wanting the support left in the US. Required to work after hours without compensation.

    Advice to ManagementAdvice

    Take better care of your employees, they should be your number one focus...especially the employees who support your products.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 6 people found this helpful  

    Lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at Allscripts full-time (more than 10 years)

    Pros

    Most of the people who work here are great.

    Cons

    Employees live in a state of fear. Fearing they will be let go, downsized. Many people feel they are on a ship bailing water.
    Lack of quality detailed highly needed product training. They do a lot of on line recorded training that doesn't provide the information needed to support products.

    Advice to ManagementAdvice

    Management does what they are told to produce numbers. Those that care can't do what is needed to make a positive change in the right direction. Ask those who were here when it was profitable and positive environment to work in "why" it was that way, what we did right, what was taken away that makes us what we are today.

    India Support is not capable of supporting our clients in the manner in which they need to be. Few know what they are doing or care.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Not what is use to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Architect in Raleigh, NC
    Current Employee - Principal Architect in Raleigh, NC

    I have been working at Allscripts full-time (more than 8 years)

    Pros

    People you work with and or culture, Compensation can be good if reporting to manger that can see value and notice hard work.

    Cons

    Benefits not that great, Gym was taken away from facility, No executive leadership and or vision.

    Advice to ManagementAdvice

    Reward talented employees and remove the dead wait. Value employee's Idea's as they literally run the company from a profitability standpoint. I suggest CEO look deeper into what and why decisions are being made below that do not get filtered to the top due to there own hidden agendas. The companies constantly changing reorganization structure to resolve inefficiencies and to meet goals are negatively impacting the business. This is most likely due to the same people making these decisions or just delegating but shifting them around to roles they should not be in.

    Great talented people have been leaving within the organizations critical groups and it's unfortunate that the CEO does not see this.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 7 people found this helpful  

    Socialist Business Model - No opportunity for promotions - Micromanaging Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Analyst in Raleigh, NC
    Current Employee - Technical Support Analyst in Raleigh, NC

    I have been working at Allscripts full-time (more than 8 years)

    Pros

    Working from home (as needed)

    Cons

    Constant change of managers and business structure
    Too much work is currently drowning employees
    Employees not fully trained on products that they support
    Manager Training Lacking
    Company is very unorganized
    Management micromanages

    Advice to ManagementAdvice

    This company was great several years ago but the new management is horrible. Employees have been turned into work robots without compensation or perks. Managers change constantly. Too many office politics. Upper management micromanages.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 6 people found this helpful  

    Getting worse all the time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Allscripts full-time (more than 10 years)

    Pros

    Can't think of one. I started with Eclipsys 12 years ago and liked it a lot then and was successful, not so much now.

    Cons

    In my current role no training, no communication between the groups. I haven't a clue what I'm doing about 75% of the time.

    Advice to ManagementAdvice

    Get involved just having easter egg hunts, and free pizza is not working.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 10 people found this helpful  

    RUN AWAY .. It might help you win a full marathon!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allscripts full-time

    Pros

    I joined this company with great expectations and now that I have joined, there is nothing significant to praise it. Some people are smart, some are overwhelmingly obnoxious which kind of balances out each other. Benefits is the only thing I could think worth putting it here.

    Cons

    An honest piece of advice to people who have been offered a position at Allscripts. Join here only if you are absolutely sure you want to ruin your career and waste your time. Their salary is not competitive at all. You are worth more than they offer, please consider other job offers.

    I was assigned to a Manager who had so many people working under him that I was totally lost.

    No sense of direction whatsoever!!

    Training is non existent and what ever training they offer is absolutely worthless.

    Their software is an absolute mess. I am pretty sure a bunch of college graduates can write much better and efficient code than what they have right now. For those who have doubts, please check the reviews here and at their Facebook page.

    They have just survived because of mergers and acquisitions.

    Promotions and raise???? This is an outright joke here.

    You have been warned! Steer away.

    Again this is an honest critical review of Allscripts as of now. Nothing has been made up.

    Advice to ManagementAdvice

    Continue to do the same and good honest employees will leave. The exodus has begun.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Allscripts? Share Your Experiences

Allscripts

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.