Allscripts

  www.allscripts.com
  www.allscripts.com

Allscripts Reviews

Updated December 22, 2014
Updated December 22, 2014
454 Reviews
3.0
454 Reviews
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Allscripts CEO Paul Black
Paul Black
145 Ratings

Review Highlights

Pros
  • Work life balance was good until latest management change (in 40 reviews)

  • Work from home option (required if implementation consultant) (in 24 reviews)


Cons
  • Maintaining work /life balance caused some employees to seek other job options (in 19 reviews)

  • A big chunk of the senior management lacks in competent interpersonal skills and are very narrow minded (in 17 reviews)

More Highlights

126 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Implementation Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allscripts

    Pros

    Option to work from Home. Brilliant people work for the company.

    Cons

    No Work Life Balance. Overall the company under values their employees and is solely looking to contain cost - despite the impact to clients.

    Doesn't Recommend
    Neutral Outlook
  2. 2 people found this helpful  

    Was great until Eclipsys merger followed by new CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Support Consultant in Raleigh, NC
    Current Employee - Senior Technical Support Consultant in Raleigh, NC

    I have been working at Allscripts (more than 10 years)

    Pros

    Working from home (when necessary). Not much micromanaging day to day. Reasonable job stability with not much in the way of layoffs.

    Cons

    After the merger with Eclipsys, the management was gutted from Allscripts and Eclipsys people were put in charge. Unfortunately, Eclipsys was going downshift, before the merger, and their managers were not familiar with the small physician practices. They were only familiar with hospitals. It's fine to outsource Support to India when you are dealing with hospitals which have all their own IT staffs. It is not fine when there are office managers and doctors calling in directly.
       Even that merger was bearable, until they ousted the previous CEO and brought in the current CEO. He was on record as getting over $10 million just for coming on as CEO, and, yet, in his first meeting with the employees, he was asked about employee bonuses/raises. He told us to stop worrying about such things, and just to put our heads down and do our work, and shut up. I guess as long as he gets his $, then things are fine.
       Then, the company mismanaged putting a new Oracle accounting system in place (financial reports still aren't right after 1 1/2 years) and that ended up with the head of development reporting back to the COO that , no, none of his people were using the after hours pay. They reported this back to the board, and said they could cut after hours pay for development, support and services and save lots of money. When it was discovered that the head of development had just gotten bad numbers, they didn't want the embarrassment of telling the board they were wrong, so they went forward with eliminating the overtime pay for everyone. This included some teams in Services, where people were working an extra 30+ hours each week, and making $30K extra per year, while bringing in an extra $250K for the company. The company didn't like idea of people making so much extra money, so they canceled the after hours incentives, and lost the huge additional profit they were making, and destroyed employee morale.
       We have also watched, as VP after VP was hired in from the new CEO's old friends at his old company. Most times, the new VPs were not VPs in their old position. Cronyism runs rampant.

    Advice to ManagementAdvice

    Reorg the company. There should be no VPs with no people under them. We have just shy of 200 people with VP or AVP in their title now, while we only have 6000 people in the company. We should have 30-50 VPs at most, not 200. That will save a few million each year, right there.
    Bring back all client facing positions (including Support) to the US. Customers don't want to talk to India.
    Give raises and bonuses to top performing employees.
    Worry about making and selling a better product, and stop focusing on squeezing the last penny from the employees who are already lowest on the salary grades.
    Bring back after hours pay, even if at 50% of what it was. Employees perform far better if they feel they are being compensated for their time, rather than having nothing in it for them, but more work, and the possibility that they will get a 1.8% raise at the end of the year, instead of 1.5%.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    structure is difficult for Job growth and advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA

    I have been working at Allscripts full-time (more than 5 years)

    Pros

    Good range of products, Cross product training may benefit for job growth if you get chance, Flexible work from home opportunity.

    Cons

    personal benefits needs to improve, Bonus structure is really poor, external training is rare to get, Needs to plan integration of internal and external products. Very poor quality hosting services offering.

    Advice to ManagementAdvice

    No concrete plans for employee growth, Sales contract are really poor and don't enforce methodology for implementation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Not my ideal employer to date

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allscripts full-time (more than an year)

    Pros

    If you are one of the chosen few who were with the company from the beginning, you have little to worry about.

    Cons

    Acquisitions are for customer base alone. Customers of acquired companies seem displeased with changes

    Advice to ManagementAdvice

    Get rid of the toxic environment by bringing in new senior management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Difficult to navigate company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Executive
    Current Employee - Regional Sales Executive

    I have been working at Allscripts full-time (more than an year)

    Pros

    Can make a great living, depending on which group you work for.

    Cons

    Lots of managers with personal agendas. Unrealistic sales expectations. Still bleeding money.

    Advice to ManagementAdvice

    Figure it out before tons of good people leave the company!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Some good opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Allscripts full-time (more than 5 years)

    Pros

    Casual dress code (if no client interaction), great location, lots of travel (Pro for some). Most colleagues are friendly, helpful people.

    Cons

    Bonus is not guaranteed, and is paid annually. Travel percentage is high and will definitely be higher than what your recruiter tells you. Expect leaving home on Sunday and returning Friday quite frequently. There is no incentive for high travel percentage. Earning hotel/airline points doesn't cut it for an incentive. The company doesn't seem to have a long -term plan for many of its business units, and many of the products have little focus on quality so client-facing individuals better have a thick skin. It seems that product development doesn't listen very closely to many customers and employees in regards to ways to improve the product.

    Advice to ManagementAdvice

    Bonuses should be paid quarterly regardless of business unit performance and even a small travel bonus for high percentage travelers. It's very demoralizing to work so many long hours and told to leave town on a short notice for no reward.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Allscripts

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allscripts

    Pros

    Good chance to learn a new domain.

    Cons

    Political decisions some of which are not based on data.

  9. 1 person found this helpful  

    overall a good experience working at Allscripts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at Allscripts full-time (more than 10 years)

    Pros

    It's a challenging fast paced work environment

    Cons

    Seems to be a disconnect between top executives and employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Sense of direction and purpose is lacking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Burlington, VT
    Current Employee - Anonymous Employee in Burlington, VT

    I have been working at Allscripts full-time (more than 5 years)

    Pros

    Overall this is a nice office to work in. It is a very easy going crowd of people and management is not completely distanced from the workers they manage.

    1. Good Benefits for individuals and families.
    2. Relaxed working environment with casual business attire.
    3. Options to work remotely are available.
    4. Yearly salary increases for good work.

    Cons

    While in the Burlington office things are fairly easy going direction from upper management from the main offices conflict with career growth, job focus and just over all work/life balance. Over the past few years there is a decreasing pool of talent and lack of bodies to replace them. This has increased workloads and decreased resolution times on projects.

    1. Increases in moving jobs outside of the country.
    2. Non-existent guidance from HR for career growth.
    3. Work Life Balance has changed to encourage/require more overtime for little to no compensation.

    Advice to ManagementAdvice

    1. Need to increase/balance workforce for critical projects.
    2. Need clear achievable career paths for those that wish to move up.
    3. More available education to further skills and help with career advancement made available to ALL.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Good experience, lacks leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Consultant in Chicago, IL
    Current Employee - Support Consultant in Chicago, IL

    I have been working at Allscripts full-time (more than 3 years)

    Pros

    There is a lot to learn in a short period of time. But, there is a lot of personal growth, opportunity to travel, and learn a lot about healthcare and technology. It is an extremely diverse company. No micro-management.

    Health benefits are very good, PTO is decent, no sick time offered, only a limited PTO bank. Business causal dress code.

    Cons

    There is a sever lack in leadership. My bosses are very nice people, but they do not believe in discipline. On a team of six the group will often times leave the vast majority of work to one person, and management often ignores the pleas of that lone person.

    The only development that happens is the development the individual seeks out himself or herself, as there is very little development from a management, or developmental direction provided from management.

    Employees do not know how to function as a team, and often time feel entitled. The office works in clicks, which often times leads to resentment. Employees often times display unprofessional behavior and management stands by because they are afraid of drawing a complaint from HR. Some employees are toxic to necessary team building.

    No bonus structure, very small pay raises.

    Advice to ManagementAdvice

    Offer better compensation packages, do a better job at developing employees, and work to eliminate the negative employees.

    Recommends
    Neutral Outlook
    Approves of CEO

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