Allscripts Reviews

Updated August 24, 2015
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157 Employee Reviews

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  1. Great company, but always look for ways to advance!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Support Consultant
    Former Employee - Senior Support Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Allscripts full-time (More than 5 years)

    Pros

    Great pay, wonderful benefits, improving organization culture. Interesting work, company poised to take lead in global industry.

    Cons

    Large and spread out,you will not be promoted fast unless you actively press for promotion. Make sure you use this company for everything you can to boost your value in marketplace.

    Advice to Management

    No advice, not worth it. They are well aware of the competitive environment they have created, more employees just need to wake up.


  2. Great company if you are truly interested in Healthcare IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Raleigh, NC
    Current Employee - Solutions Manager in Raleigh, NC
    Recommends
    Neutral Outlook

    I have been working at Allscripts full-time (More than 5 years)

    Pros

    I enjoy the collaborative aspects of my Job

    Cons

    Allscripts is a very silo-ed organization that struggles to work as one cohesive unit

    Advice to Management

    Hold the organization stable for a period longer than 2 years


  3. Good place to work.

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Development Intern in Boston, MA
    Current Intern - Software Development Intern in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allscripts as an intern (Less than a year)

    Pros

    Helping environment, good work ethics

    Cons

    No cons. Great place to work


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  5. Helpful (1)

    Strong Company that could be stronger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Allscripts full-time (More than 8 years)

    Pros

    Laid back environment, new issues every day, not the same thing daily. Money is decent, Work from home occasionally, minimal travel. Office Events.

    Cons

    Biggest issue this company has is cross department communication, especially with new products. New software is developed, rolled out, documented poorly, hard to install, and then dumped into support. They struggle, look for documentation/help and it's a scavenger hunt to find the people/information. There are so many add-on products that it is hard to be an expert on everything. Also a majority of the managers are new blood. They didn't start at the bottom, they don't understand the product, they don't always make the best decisions. Also a lot of the little benefits that made Allscripts stand out around surrounding companies have been taken away to save money. Top performers don't get rewarded like they use to. Stock gifts were quite common 5 years ago. Techs who carry pager now no longer get paid for working after hours. Support techs are also now stuck in a primary system where they are in charge of 7-10 clients. They all have weekly meetings for an hour with each client. Add in prep time for the calls they spend 2 days of the week talking to clients on about what needs to be done, and 3 days trying to actually do work.

    Advice to Management

    New software being developed should receive input from both upgrades/support during the process. This way any easy adjustments can be made to benefit all departments. For the first few months it should be supported initially by the developers who wrote it. There should be a bigger transition period to support. Documentation for support can and should be written by support while in this transition period so that they can have access with the developers to ask the right questions. Top performers should be rewarded better. Managers should have to go through the same product training that everyone else does. They should also have to work cases for a while, and perform software installs/upgrades to understand the big picture. Having a manager say on a client conference call "I'm just a manager and don't know the product that well." is real reassuring for clients:)


  6. Sr Manager Development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager Development in Raleigh, NC
    Current Employee - Senior Manager Development in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allscripts full-time (More than 3 years)

    Pros

    good work life balance. opportunity for career advancement.

    Cons

    too many reorg changes at the upper management level which cause some instability.


  7. Helpful (1)

    Senior Solutions Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Disapproves of CEO

    I worked at Allscripts full-time (More than 3 years)

    Pros

    Good work-life balance, a lot of good collaboration and work associates.

    Cons

    Career path is limited, no promotions.

    Advice to Management

    A lot of good people leave the company because there is no career growth.


  8. Excellent!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Allscripts full-time (More than a year)

    Pros

    Nice relaxed atmosphere.. As long as the assigned job is done to the fullest, we are good. Of course,it all depends on the manager. My manager is great...

    Cons

    More competitive work needed. I am afraid i will be stuck in existing technology. But, my manager sends me to tech conferences. so, that's good.


  9. Helpful (1)

    Company wide, great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Great work/life balance, give back to community. Company updates on a regular basis, promotion from within, ESSP

    Cons

    Continual turn over in upper management. Micromanaging from upper management, eliminating perks such as on-site gym to cut costs.


  10. Helpful (1)

    Pplicy and process oriented,average mediocre company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expert Software Engineer in Chicago, IL
    Current Employee - Expert Software Engineer in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Allscripts full-time (More than 5 years)

    Pros

    Not so happening,good place to work for mediocre performers.Company does lot of investment for software development and infrastructure but should give some more significance to employees effort

    Cons

    Very much policy and process oriented company which is making development lethargic

    Advice to Management

    Keep reviewing the employees compensation timely and keep in par with the market trends


  11. Good work experience. People-oriented culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Implementation Consultant in Atlanta, GA
    Former Contractor - Senior Implementation Consultant in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Allscripts as a contractor (More than a year)

    Pros

    Friendly work environment. Strong focus on back-office process simplification and enterprise systems consolidation. Good cross-functional collaboration. Willingness to let experts help with business transformation and strategic program execution.

    Cons

    Need more focus on customer service, product support & product defect resolution.

    Advice to Management

    Put the greater good of the company before personal agendas. Aggressively address the primary root causes of customer dissatisfaction.



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