Allstate

  www.allstate.com
  www.allstate.com

Allstate Reviews in New York, NY

1,376 Reviews
3.4
1,376 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
693 Ratings

Review Highlights

Pros
  • There is a huge emphasis on work/life balance in most departments (in 164 reviews)

  • Good benefits, good work-life balance, flexible work arrangements (in 69 reviews)


Cons
  • working on every weekend no time to spend with family work life balance sucks (in 26 reviews)

  • upper management likes the best (usually a friend or family member) (in 40 reviews)

More Highlights

6 Employee Reviews Back to all reviews

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  1.  

    Allstate Insurance Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Intern in New York, NY
    Former Employee - Insurance Intern in New York, NY

    I worked at Allstate as an intern (less than an year)

    Pros

    Got to learn a lot about the insurance company.

    Cons

    A lot of the job was coldcalling new clients.

    Advice to ManagementAdvice

    Find another more effective way to get in touch with new clients.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Watch out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Allstate

    Pros

    able to own your agency

    Cons

    they trat you like an employee with out benifits

    Advice to ManagementAdvice

    listen to employees, agents, and the public

    Doesn't Recommend
    Disapproves of CEO
  3.  

    okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Allstate

    Pros

    location stability coworkers are friendly

    Cons

    little compensation, no room for growth, overworked, underpaid

    Advice to ManagementAdvice

    pay employees that work hard

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Extremely Dissapointed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at Allstate

    Pros

    Flexible schedule, learning to multi task and handle client problems/ complaints.

    Cons

    Have been working in an Allstate Agency for 2 years now and it is very upsetting to see how Incompetent the Agents are. Working as a customer service rep. I deal with problems on a daily basis, but what is really sad that 90% of the problems brought on the office is by the agent herself. But this is isnt the first Agent that i have worked for that seems to have no clue how to run a business. I came in a with a certain impression and have been very disappointed!

    Advice to ManagementAdvice

    Please make it mandatory for all agents to provide classes for their employees so that they are all trained. I see many agents hiring candidates who have no Customer service experience and without any training , these employees are unable to provide correct information on clients policies or are unable to relay correct information to clients.

    Doesn't Recommend
    Approves of CEO
  6.  

    Job From Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Adjuster in New York, NY
    Current Employee - Adjuster in New York, NY

    I have been working at Allstate

    Pros

    convenience, local, easy commute, free parking, plenty of PTO, occasional work from home

    Cons

    low salary, no overtime, poor work conditions, huge workload, no career advancement, lack of rewards for meeting goals, lack of internal communication, huge call volume, no assistance or support, lack of support from coworkers in other departments, internal cohorts, unfair appraisals, huge turnover rate

    Advice to ManagementAdvice

    Pay you're employees better. Everyone comes to work to make money, no money and workers will move on elsewhere. Hire enough employees to handle you're huge claim loads, if you insure the largest market share than you need an equally large workforce. Make a customer service department so claims adjusters can actually work there claims!

    Doesn't Recommend
    No opinion of CEO
  7. 3 people found this helpful  

    Not exaggerating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Claims Adjuster in New York, NY
    Current Employee - Claims Adjuster in New York, NY

    I have been working at Allstate

    Pros

    Crazy good benefits. They always buy food and candy for you for job well done as an office. When we have time, the office *tries* to have fun with theme days. Which defiantly breaks up the mundane.

    Cons

    Current downsizing. Hiring college grads instead of experienced individuals. Takes over a year for company to have enough data to make adjustments to improve workflow. If you're a claims adjuster, you'll understand that on Mondays coming into the office, expect on average 15 claims that are due either on Monday or Tuesday to make intial contact... and of course, you cannot get a hold of. And not many can call out all 15 claims while balancing pending and returning incoming calls... not to mention assisting with general inquiry calls the office receives daily. Throughout the week, claims starts to slow down, you catch up, then its back on Monday for hell.

    Advice to ManagementAdvice

    Realize that happy employees also translate to happy customers. Its a spiral chain reaction that's headings towards hell.

    Doesn't Recommend
    No opinion of CEO

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