Allstate Reviews

Updated April 21, 2015
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2.0
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Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
3 Ratings

Pros
  • This provides for a great work life balance (in 164 reviews)

  • Good benefits for remote employees (in 69 reviews)

Cons
  • Flexible time but hard work life balance (in 26 reviews)

  • Many reorganizations in upper management (in 40 reviews)

More Pros and Cons

8 Employee Reviews

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  1. Helpful (1)

    Personal Financial Representative

    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Allstate full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I worked in the New York Metro area for 10 years. It was good for the first 6 years. You receive leads fro the existing customer base.

    Cons

    Then Allstate started raising prices on all it's auto and homeowners customers. The customers were leaving us in droves. They are not competitive at all.

    Advice to Management

    Get with it Allstate. You don't need to be the lowest price on the block but you do need to be in the ballpark.


  2. An organization who's only concern seems to be their stock price.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claims Service Adjuster in New York, NY
    Current Employee - Senior Claims Service Adjuster in New York, NY

    I have been working at Allstate full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Strong name recognition which may help you when getting a job with another company. A good amount of vacation days, however sick time is included in them and you do not get the national holidays that most other employees get. We do get a company provided vehicle that we are able to use when not working, this is my favorite benefit of the job.

    Cons

    Senior management that has little respect for claims employees who are actually the heart of an insurance company as they are the ones dealing with the policyholders and settling the claims. The company recently changed adjusters from hourly to salaried employees with the exception of the state of CA. This really hurt claims adjusters as we are now often working 50+ hour work weeks and only being paid for 40.

    Advice to Management

    Realize that your employees are overworked and often underpaid and have lives outside of Allstate. There has to be a better way to balance the needs of the business while maintaining a good quality of life for employees.


  3. Allstate Insurance Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Insurance Intern in New York, NY
    Former Intern - Insurance Intern in New York, NY

    I worked at Allstate as an intern (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Got to learn a lot about the insurance company.

    Cons

    A lot of the job was coldcalling new clients.

    Advice to Management

    Find another more effective way to get in touch with new clients.


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  5. Watch out

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Allstate

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    able to own your agency

    Cons

    they trat you like an employee with out benifits

    Advice to Management

    listen to employees, agents, and the public


  6. Helpful (1)

    okay

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Allstate

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    location stability coworkers are friendly

    Cons

    little compensation, no room for growth, overworked, underpaid

    Advice to Management

    pay employees that work hard


  7. Helpful (1)

    Extremely Dissapointed!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at Allstate

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Flexible schedule, learning to multi task and handle client problems/ complaints.

    Cons

    Have been working in an Allstate Agency for 2 years now and it is very upsetting to see how Incompetent the Agents are. Working as a customer service rep. I deal with problems on a daily basis, but what is really sad that 90% of the problems brought on the office is by the agent herself. But this is isnt the first Agent that i have worked for that seems to have no clue how to run a business. I came in a with a certain impression and have been very disappointed!

    Advice to Management

    Please make it mandatory for all agents to provide classes for their employees so that they are all trained. I see many agents hiring candidates who have no Customer service experience and without any training , these employees are unable to provide correct information on clients policies or are unable to relay correct information to clients.


  8. Helpful (1)

    Job From Hell

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjuster in New York, NY
    Current Employee - Adjuster in New York, NY

    I have been working at Allstate

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    convenience, local, easy commute, free parking, plenty of PTO, occasional work from home

    Cons

    low salary, no overtime, poor work conditions, huge workload, no career advancement, lack of rewards for meeting goals, lack of internal communication, huge call volume, no assistance or support, lack of support from coworkers in other departments, internal cohorts, unfair appraisals, huge turnover rate

    Advice to Management

    Pay you're employees better. Everyone comes to work to make money, no money and workers will move on elsewhere. Hire enough employees to handle you're huge claim loads, if you insure the largest market share than you need an equally large workforce. Make a customer service department so claims adjusters can actually work there claims!


  9. Helpful (4)

    Not exaggerating.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in New York, NY
    Current Employee - Claims Adjuster in New York, NY

    I have been working at Allstate

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Crazy good benefits. They always buy food and candy for you for job well done as an office. When we have time, the office *tries* to have fun with theme days. Which defiantly breaks up the mundane.

    Cons

    Current downsizing. Hiring college grads instead of experienced individuals. Takes over a year for company to have enough data to make adjustments to improve workflow. If you're a claims adjuster, you'll understand that on Mondays coming into the office, expect on average 15 claims that are due either on Monday or Tuesday to make intial contact... and of course, you cannot get a hold of. And not many can call out all 15 claims while balancing pending and returning incoming calls... not to mention assisting with general inquiry calls the office receives daily. Throughout the week, claims starts to slow down, you catch up, then its back on Monday for hell.

    Advice to Management

    Realize that happy employees also translate to happy customers. Its a spiral chain reaction that's headings towards hell.



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