Altisource
2.9 of 5 257 reviews
www.altisource.com Luxembourg, Luxembourg 5000+ Employees

Altisource Reviews

Updated Jun 30, 2014
All Employees Current Employees Only

2.9 257 reviews

                             

68% Approve of the CEO

Altisource CEO William B. Shepro

William B. Shepro

(145 ratings)

52% of employees recommend this company to a friend
61 Employee Reviews Back to all reviews
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    3 people found this helpful  

    Company doesn't value employees

    Anonymous Employee (Current Employee)
    Atlanta, GA

    ProsCompetitive salary is about all that comes to mind. Of course this isn't a pro when you realize you will work 1.5 times as much as you would in another job, therefore they are underpaying employees. Additionally, the annual increase is like 1% so it won't take long for competitor pay to surpass Altisource pay.

    ConsYou will work 70+ hours per week plus weekends and if you don't, they will find a reason to let you go.
    The culture is a non-trusting, non-empowering form of slave labor where senior management thinks every employee is out to rob the company.
    Global company with offices in 5 countries but they keep cutting travel budgets so you can't visit your staff or properly supervise overseas operations.
    Expense reports take months to approve and no company credit cards so its your money they are holding.
    You are told to take time off, but when you do they question your commitment and interupt your PTO with urgent calls and fire drills.
    Staff is crammed into cubes in every nook and cranny because company won't spend the money on adequate space.
    Company makes all decisions based on financials, not the impact to employees or customers.
    Employees must punch in and out, showing all the overtime you aren't getting paid for.
    There is no work-life balance, just work.

    Advice to Senior ManagementIf you spent more resources and effort on taking care of your staff, you would come out ahead because you wouldn't be burning employees out and having to re-hire and re-train new employees every 6 to 12 months. Also, if employees keep leaving under certain managers and executives, maybe you should be looking at replacing that manager or executive. Finally, do a 360 now and again, you might get some valuable information.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Leave you feeling empty. No thought for employees.

    Residential Analyst (Former Employee)
    Saint Louis, MO

    ProsWhat is a PRO? I guess they pay on time and checks never bounced. Oh yeah, we had a office birthday food day once a month.

    ConsEveryone is fake. Give your soul away. Your days are numbered. This whole thing is smoke and mirrors, hope you have a backup plan.

    Advice to Senior ManagementGrow a set.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    5 people found this helpful  

    Great place to confirm what you don't want in your next job!

    Puppet (Former Employee)
    Maryland Heights, MO

    ProsGood Benefits and PTO for employees.

    ConsEverything else. HR lies to new applicants, stating they realize the salary is low but bonuses make up for that. Unfortunately, the bonus statement is never in writing, but only verbally communicated on the phone. The bonus plan was changed after hiring and is only attainable if you skip steps in your job while only looking at items that quality checks may find.

    Advice to Senior ManagementDoesn't matter as they don't care. If you mention concerns, it is disregarded and you are now labeled.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    4 people found this helpful  

    BEWARE!!! You've been warned. Don't believe me, find out for yourself

    Vendor (Current Employee)
    Los Angeles, CA

    ProsVery few, almost not worth the effort

    ConsTOO MANY TO LIST. Nothing is stateside, why would that be?

    Advice to Senior ManagementManagement is non-existent. Call and find out.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    4 people found this helpful  

    Horrible company

    Anonymous Employee (Former Employee)

    ProsNone. There is nothing positive to say.

    ConsTheir sole purpose is for their board members to get richer by off-shoring everything they can. They have laid off thousands of Americans.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    12 people found this helpful  

    Most petty company I've ever worked for

    (Former Employee)
    Atlanta, GA

    ProsFair salaries for the right skills
    Free coffee? (I'm reaching)

    ConsWhen people asked me why I resigned my position, I can’t really say it was one specific thing. Here are some of them:

    • 10 hour work days are the norms, so they say. Why? No reason, just because. It was very job and manager specific though. Some people are paid by the hour, plus OT over 40 hours, plus do some of it from home, so they didn’t mind at all. I wasn’t a manager and there was no rush for my work so there was absolutely no reason for me to be working 10 hours a day, but I was made to just because my manager had to do it. He didn't seem to understand that he was a manager and I wasn't.

    • A lot of the employees work in India and the Philippines which led to an endless amount of frustration when trying to do your job. It isn’t about saving money on salaries though. I made a point to ask why they had this very inefficient way of doing business. My manager told me they do this to avoid US corporate taxes. The company is registered in Luxembourg even though all of their business is in the USA. To be a foreign registered company, a certain percentage of your employees must be based outside the USA, so that was the reason why Indians were reviewing properties even though they had never been to the US nor knew anything about the real estate market. It was the strangest business model I have ever seen.

    • They have a finger print reader that you have to sign in on every day. They claim it is to keep track of people’s time off, but that is a lie. If that were the case, you would just have to sign in using your employee ID, but they want to make sure you are there and signing in yourself, so they make you record your fingerprint. That would become a central theme in this company and other reviewers have pointed this out. If you take nothing else from these reviews on Altisource, remember this: Management doesn’t trust the employees. I’ve never seen anything like it.

    • Two weeks before Christmas, they laid a bunch of people off in the St. Louis office and cut off their benefits immediately.

    • In the Atlanta main office, they are pressed for space, so more than likely, you will be herded into a large cafeteria/call center type area with absolutely no privacy or ability to concentrate.

    • Every day you will see a new person walking through the hallways to interview. Every single day. It’s not because they are expanding so much as the high turnover.

    • Don’t count on remote access to work some of those long hours away at home. It requires an act of Congress to get it and even then, they won’t give you access to your email or the servers.

    • Those that did get to work from home weren’t allowed to work on any screen greater than 15 inches. No dual monitors either. ????

    • They also don’t like you to wear ear phones when you work and they will enforce that from time to time.

    • You aren’t allowed to drink coffee without a lid on it at your desk . ???? I joked with my friends that I was going to bring my 4 year old niece's sippy cup in and drink out of that.

    There is so much I could say, but I would like to remain somewhat anonymous. You should know that I ever never written a review about a company before, and I have worked for dozens. That should tell you something about this place.

    I used to joke with my friends that I was working for Potter. If Potter from “It’s a Wonderful Life” had lived and formed a company in mortgage services, it would have been Ocwen/Altisource. I am so glad to be free of that place.

    So my advice… if you get a job offer and you don’t have anything else on the table and have bills to pay, take it. You might end up in a better job with a better manager. If you are looking through the reviews, I would sort them by locations in the USA and ones in India. Some of those people in India are just happy to have any job.

    In any event, you have to do what you have to do. However, if you have any skills whatsoever and you have another competing job offer, even if it pays less, even if the commute is a little longer, even if anything really, take the other job offer or stay at your current position. The grass is not always greener.

    Advice to Senior ManagementStop working people to death so they don't jump ship the first offer they get. Don't focus on the trivial things. Trust your employees.

    No, I would not recommend this company to a friend

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    6 people found this helpful  

    Altisource/Ocwen has earned their poor reputation in the mortgage industry.

    Anonymous Employee (Current Employee)
    Coppell, TX

    ProsIf you are desperate enough for a paycheck and have some form of deviant desire to harm yourself, this may be the place for you. Some of us only ended up here as our companies were acquired and our job has yet to be outsourced or downsized to the less experienced.

    ConsPoor sr management that prides itself on whatever it takes to make a buck and reduce expenses. At the same time, very disorganized, bills don't get paid and middle mangers promoted from drive thru window. Claims of being a technology company while using outdated, ineffective applications and systems that behave as if in third world countries. Absolutely no concern for the employee. Dishonest, unscrubulas and unethical business practices abound.

    Advice to Senior ManagementAltisouce/Ocwen is not contributing in a positive way to the mortgage industry, most of which are truly interested in serving the greater good. This company better represents it's unseemly underbelly only concerned about itself and will ultimately not survive the way it presently regards its actal most valuable resource, the employee. This company has no desire to be listed among the top 100 companies to work for but does it have to be so obvious. Don't say you haven't been warned.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Not a good experience.

    Anonymous Employee (Former Employee)

    ProsFlexibility. Able to work remotely.

    ConsJob descriptions are often inaccurate. They'll tell you what you want to hear to get you in the door. Lots of red tape. Low salaries and overall lack of leadership.

    Advice to Senior ManagementRealize that making your employees happy is worth the money.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Management will lie to your face

    Anonymous Employee (Former Employee)

    ProsFlex time, good PTO and other benefits, decent salary. People directly in my office were great, upper management not so much.

    ConsJust about everything - one of the worst managed companies I've ever worked for.

    Advice to Senior ManagementGet a clue and stop lying to your workers

    No, I would not recommend this company to a friend

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    No loyalty to their employees

    Anonymous Employee (Former Employee)

    ProsA good salary and benefits.

    ConsToo many jobs outsourced overseas resulting in a lack of quality, direction, competence and morale for the US workers.

    Advice to Senior ManagementNo advice as it wouldn't matter.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Altisource – Why Work for Us?

Altisource® provides services to some of the most respected organizations in their industries, including one of the nation’s largest sub-prime servicers, government agencies and many lenders, servicers, investors… Full Overview

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