Altisource Reviews

Updated August 8, 2015
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Altisource CEO William B. Shepro
William B. Shepro
58 Ratings

Pros
  • Very flexible and good work life balance with very good interaction between teams (in 15 reviews)

  • Good salary, if you are pet to manager then good hike every year (in 16 reviews)

Cons
  • There is no work/life balance; no balance at all (in 18 reviews)

  • There is no work-life balance, just work (in 8 reviews)

More Pros and Cons

90 Employee Reviews

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  1. Contractor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Worked in nice location and most of the employees week nice.

    Cons

    Very stressful environment, poor management, lack of appreciation for human capital.

    Advice to Management

    People are your greatest asset, learn to train and promote from within.


  2. Document Management & Procurement Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Salary, Environment and work hours were great

    Cons

    None that can think of

    Advice to Management

    Always be willing to look at the benefits that each employee bring to the company, not just one individual. It takes a team and team work for a company to truly be successful in all aspects of business. Thanks for the opportunity


  3. Crazy, committed, driven, experimental, with roots in India and old-school finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Altisource full-time (Less than a year)

    Pros

    What do you get when lawyers and accountants start a company that mixes old-school finance with technology, then invests in startup technologists and acquires several other companies? Altisource. This is a good place to work if you are focused on business results and your part in them, and can deal with the company working through its apparently stuffy past plus its recent huge growth. The place _is_ pragmatic and can be a strange mix of nice touches with cheap or odd limitations. That said, it has budget, it has vision, and it is eager to have people contribute. The second half of 2014 has included new management hires, executive decisions and improvements in internal approach that bode well for the future. The best part of working here is the smart, talented group of people. Everywhere I turn I find people who really know their business. We are all working to grow this business and, while there are some healthy discussions about how to do that best, the final decisions are usually solid and the appetite for new ideas is impressive.

    Cons

    As always, in life, your boss will make a huge difference in your satisfaction. There are some great ones here. There are others as well. There are apparently some people here who have had very bitter experiences, based on other reviews. Some of the culture is based in ancient perspectives on workplace restrictions. For example, some areas still ask everyone to dress in full business regalia at times, even if their jobs don't otherwise merit a suit (blazer and slacks are not business attire). If that is an issue for you, don't work in those divisions. On the other hand, other areas are very flexible and people wear t-shirts and flip flops and there is a beer tap (Harpoon) in one of the offices. I've seen some of the leadership in those areas are big personalities and there are more political dramas. No place is perfect.

    Advice to Management

    Communicate, communicate, communicate.


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  5. Helpful (4)

    A company with huge potential but struggling to deliver on it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Altisource full-time (More than a year)

    Pros

    Some of the smartest people I have ever worked with. Good pay and pretty good benefits. The potential to truly disrupt an industry is there.

    Cons

    Unfortunately most of the really smart people are not in management. The company is too top heavy and wastes too much time and effort with political wrangling.

    Advice to Management

    Focus on subject matter expertise. Quit hiring so many programmers to try to make things move fast and hire SME's to make things right.


  6. Helpful (1)

    Where form rules over substance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations
    Former Employee - Operations
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Altisource full-time (Less than a year)

    Pros

    Always challenging you to do 120%

    Cons

    Will go fr the short term success at the cost of a long term, sustainable solution

    Advice to Management

    Take time to plan then execute towards the goal. Putting out fires does not stop new embers form ignighting


  7. Helpful (1)

    Excellent place to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Altisource full-time

    Pros

    Tremendous opportunities to grow for people who want to work 24x7

    Cons

    Not an ideal place for people who need a work life balance

    Advice to Management

    Keep up the good work


  8. Helpful (1)

    Great Boss = Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter
    Current Employee - Recruiter
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Altisource full-time (More than a year)

    Pros

    I enjoy working here because my boss really give me room to grow my skills. She is very encouraging and always helpful when I don't understand something. I also really enjoy my work environment and the people in my office.

    Cons

    There aren't many cons in my role.

    Advice to Management

    Learn how to encourage your employees to do well.. not scare them into getting results.


  9. Helpful (2)

    Always in a mode of change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Atlanta, GA
    Current Employee - Specialist in Atlanta, GA
    Recommends
    No opinion of CEO

    I have been working at Altisource full-time (More than a year)

    Pros

    I have gained valuable industry experience

    Cons

    Not a lot of growth opportunities

    Advice to Management

    Develop internal opportunities for employees to grow.


  10. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Hard workers that want to do well and share a sense of accomplishment. Benefits are average and people are nice too.

    Cons

    Internal processes are still in the maturing phase, which can be frustrating. No real cons that I can think of.


  11. Helpful (8)

    The Environment Is Improving; The Technical Team Is Brilliant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Director in Atlanta, GA
    Current Employee - Engineering Director in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Altisource full-time (Less than a year)

    Pros

    There are two sides to Altisource - the servicing side and the technology side. I can only speak to the technology side - specifically Altisource Labs. 1) Altisource (and Ocwen) is sitting on a pile of cash and they are not afraid to invest. They actively hiring, and they hire only top talent. 2) The technology is leading edge. 3) The technical team is incredibly bright and very effective. 4) The management team recognizes the need for changes to improve the culture here, and they are actively working to make those changes. 5) There is a lot of upside here - both in terms of career growth and wealth generation. Altisource Labs is being set up as a well funded incubator company. It has many of the advantages of the start up with benefits of a long-term investor backing it.

    Cons

    1) Achieving work life balance is a challenge. It's doable, but starting out of the gate it will be pretty nuts. 2) When Altisource Labs opened an office in Boston almost a year ago, the execution of that decision and how it was communicated to the Atlanta office was handled very poorly. It was very sudden with no follow up, and it left the Atlanta-based team with the impression that they were going to be shut down. This led to a downward spiral in employee morale in Atlanta and an exodus of talent. This is the single greatest issue that has affected the perception of Altisource Labs in the Atlanta area. 3) Altisource Labs hired a bunch of people with experience that was exclusively from start ups, but Altisource Labs is not a pure start up. They are a large company with all of the standard bureaucracy when it comes to infrastructure. This - coupled with the fact that much of the IT support is based in India (making it harder to access), was very frustrating to the people with start up experience. 4) Historically, Altisource Labs has not handled interviews well - especially for technologists. The interviewee has to run a pretty serious gauntlet of tests coupled with a rigorous panel interview. After a significant investment of time and energy to jump through all of the hoops, the candidate may not get hired and is provided very little feedback. Issue #4 has been acknowledged and is actively being addressed.

    Advice to Management

    Be willing to celebrate the small victories. Culturally, from the very top, this doesn't happen much, but I see change happening at the next level down. Perfect execution is a great goal to target but an unrealistic standard to place on the organization in terms of expectations. When a team hits a home run or even a double, they need to get high-fives from the executives instead having those wins being taken for granted as meeting expectations.



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