Altria

  www.altria.com
  www.altria.com

Altria Reviews

Updated September 23, 2014
Updated September 23, 2014
316 Reviews
3.8
316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Altria Chairman & CEO Martin J. Barrington
Martin J. Barrington
118 Ratings

Review Highlights

Pros
  • The work life balance cannot be better than what you will have at this company (in 24 reviews)

  • Strong Corporate Social Responsibility, great pay, great benefits (in 34 reviews)


Cons
  • Work-life balance is difficult to maintain (in 25 reviews)

  • As a general rule there is absolutely no work-life balance whatsoever, even as management constantly reminds you that there is (in 10 reviews)

More Highlights

42 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Excellent Pay with Outstanding Benefits (if you are willing to give up your personal and/or family life)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Richmond, VA
    Former Employee - Senior Business Analyst in Richmond, VA

    I worked at Altria full-time (more than 5 years)

    Pros

    Excellent compensation and outstanding benefits with top notch facilities. The perks are simply out of this world from an in-house fully staff gym, to outstanding cafeterias and even am in-house doctor (that is not a typo) which you can use as your Primary Care Physician. The retirement and profit sharing plan too are simply out of this world and you would be hard pressed to find a company that still provides this level of rich benefits and compensation. Their Human Resources group is very competent and enjoys the support of "an army of lawyers". One can summarize how their HR group works as "constantly striving to do the right thing" while still remaining compliant with State and Federal laws.

    You will achieve a level of proficiency on what you do that will serve you well once/if you leave the company. Altria provides its employees with the best resources available. I almost forgot; their severance in the event you are let go due to reduction in headcounts (see cons bellow).

    Cons

    The excellent compensation and benefits will probably be the two, if not the only, main reasons you will remain with the company. As a general rule there is absolutely no work-life balance whatsoever, even as management constantly reminds you that there is. With the exception of "Sales" and "Research and Development" departments it is unlikely you will ever reach the executive row unless you are a lawyer.

    Most departments are obsessed with perfection which will be achieved at all costs and by all means necessary. Most employees have long tenures (25 to 30 years of employment is not at all uncommon) and not surprisingly many resist any type of change. Finding fault or "something wrong" in all of your work is somewhat of a sport practice by many of these tenured employees.

    If you fall out of grace with management, even if it is completely unfair or uncalled for, they are experts at creating the documentation necessary to get you walk you out of the company. Restructuring occurs almost every year due to the nature of its declining business.

    Advice to ManagementAdvice

    Continue to provide the outstanding resources employees receive in order to complete their jobs, whatever it may be. The "culture of compliance" was one of things I was most proud of when I worked there.

    Work-Life balance, or lack there of, will continue to be a challenge for Altria. Every time there is a reduction in headcount the work that those individuals were doing fold over to those left behind and thus the workload continues to increase on a regular basis.

    Pay close attention to what former employees have to say about why they left the company. I left due to "restructuring" which always present itself as a wonderful opportunity for managers to employees they may perceive as not meeting their standards. If after all these employees leave the company you are still essentially having the same problems, then perhaps the employees weren't the problem in the first place.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Exceptional compensation. Inconsistent employee direction. High pay distracts from actual job satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit Manager
    Former Employee - Unit Manager

    I worked at Altria full-time (more than 8 years)

    Pros

    Exceptional compensation. Paid-time off. Solid 401K matching. Company vehicle. Work your own hours. Great sales / management experience with worldwide know brands. Great stepping stone to get your foot in the door at another respected company.

    Cons

    Company does not care about their business partners or customers. Decision makers and upper management are corporately brainwashed, never get out in the field, and have no clue what it takes to establish relationships on the front lines. Ostracized for attempting to tailor to customers needs or strategies. Direction from corporate level to field is inconsistent. Middle management just wants to look good to their superiors and make up more work for their employees which takes focus away from actual company goals. High pay but higher stress.

    Advice to ManagementAdvice

    Have a better understanding of what is realistic and what works best for your business partners vs forcing business partners in to doing something that will not help their business and only helps your numbers. Reinvest in products already dominating the market vs coming out with a laundry list of new products that will not sell and forcing customers to take products that will not help their business. Be open to employee creativity instead of trying to turn employees into robots.

  3. 4 people found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Altria full-time (more than 8 years)

    Pros

    The peers you work with. Wealth of resources within industry.

    Cons

    Senior management is currently focused on an unfair and arbitrary promotion process due to low diversity / gender scores internally and externally. Within a structured promotional process, senior management could not agree on or build and recruit capable female or diverse talent. Now that the promotional process is arbitrary without a focused team overseeing and debating talent, the diversity / gender numbers drive all the decisions in a silo. Must be willing to move if you are not being protected or being mentored by a C-Level executive.

    Advice to ManagementAdvice

    Good people continue to leave and search for new opportunities because of the blatant promoting within gender and diverse backgrounds in order to satisfy the CEO's mantra.

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    I worked at Altria full-time (more than 5 years)

    Pros

    Excellent salary and very good benefits,

    Cons

    No life balance. Work is overwhelming and just when you think that you've completed a task, upper management hands you a dozen new one's.

    Advice to ManagementAdvice

    Upper management wants to make territory managers force retailers to order in abundance. This should not be the case to push more tobacco. Retailers such as 7-11 and other chains no what needs to be order through the retailer's own ordering system, Altria and it's subsidiary's want to over sell it's products and make retailers keep inventory that they do not need. This is WRONG! Take for example what's happened at CVS. CVS will no longer sell tobacco as of October 2014. Hopefully, one day, we will be a tobacco free society

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sucked, waste of time. Interviewed with idiots

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSM in Atlanta, GA
    Current Employee - TSM in Atlanta, GA

    I have been working at Altria full-time (more than an year)

    Pros

    Money and benefits are the best part of this job.

    Cons

    Going to scary gas stations where I would normally speed by and never go back to that side of town.

    Advice to ManagementAdvice

    Work at the company more than a couple of months before promoting people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Long road ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Richmond, VA
    Current Employee - Manager in Richmond, VA

    I have been working at Altria full-time (more than 10 years)

    Pros

    Pay and benefits
    Richmond, VA lifestyle is great for families

    Cons

    Little to no advancement potential, regardless of performance, unless you are one of the chosen ones - usually young, extroverted white males who think they can do anything even when they can't. Women, minorities and older workers are greatly overlooked and taken for granted.

    Advice to ManagementAdvice

    Please walk your talk. Your words focus on diversity, inclusion and innovation but you are not taking action to advance women and minorities or those who think differently. Senior management is very much in conflict avoidance mode both on external issues and internal, organizational ones too. Under these conditions, it will be a long road before we become what we say we want to be. I hope time doesn't run out on us because we are so slow to change and so unwilling to confront those in the organization who are poor managers or play favorites (including a number of executives) about the poor morale they are creating.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Good out of college but not long-term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Altria full-time (more than 8 years)

    Pros

    Salary, profit-sharing, healthcare, ability to move up if willing to move all over

    Cons

    Expect to work ALL the time; no personal life. Weak middle-management.

    Advice to ManagementAdvice

    Develop all employees not just promotable candidates. Under-valued employees, bad moral.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Unit Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit Manager
    Former Employee - Unit Manager

    I worked at Altria full-time (more than 5 years)

    Pros

    Great salary to start, especially for a beginner sales role directly out of college. Company car, excellent contribution by company to employee retirement fund.

    Cons

    Very little work/life balance. Promotion process is extremely long and drawn out, taking away from your day to day responsibilities of your daily role. Upper management says one thing and does another, giving conflicting direction to their reports. Every time you get a promotion, you have to move to another market, and rarely a place you actually want to live. They work you extremely long hours to get from one place you don't want to live so you get promoted and move to yet another place that you don't want to live.

    Advice to ManagementAdvice

    Change the promotion process so employees are promoted based on their job performance, not just the management favorites and those that can build the best power point presentation.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Just Do It...for 2 years...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Manager
    Former Employee - Territory Sales Manager

    I worked at Altria full-time (more than 5 years)

    Pros

    Good company out of school.
    Company vehicle.
    401K contribution is better than most companies.

    Cons

    Only stay for 2 years if you plan to have a career outside of tobacco. It is a great job starting out of college, however if you don't want to be in tobacco for your entire career you will need to make the switch quickly. Otherwise, you will find yourself stuck. Starting pay vs. many of your former college grads will likely be higher and will bump up rather quickly, however the increases level out as you approach the median salary of the position. This is common in many large companies. It also may be more difficult to switch to another true sales position in a different industry since the tobacco industry is really already established, a declining industry & the products are addictive. Consider how a future employer might feel about this.

    Truly, most of the work as a territory "sales" manager is really about merchandising or placing advertising- just ask any rep how many boxes of advertising material the receive on a monthly basis. The company attempts, I believe in good faith, to arm reps with industry knowledge which is really quite good, however many of your accounts have little interest in a category that is declining or in some cases simply don't understand (for a number of reasons) the information you present to them.

    Healthcare benefits changed several years ago and now costs employees more. And while the 401K is a "pro", last year employees saw a 30% reduction in the company contribution. All this adds up to an overall reduction in pay in a controversial and declining industry . The bonus, a "group bonus", is paid once a year and is largely based upon market share which is subject to external market conditions. These market conditions are often grossly out of the control of the employee group striving to reach the established targets.

    As been posted by others, advancement with the company is contingent upon your mobility across the country and better suited for individuals with fewer "restrictions" and less to do with experience, knowledge or know-how. Furthermore, recruitment and advancing individuals from "focus" colleges benefits management financially.

    Advice to ManagementAdvice

    Take a moment and ask yourself if you really truly believe in what you're doing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Long time employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Richmond, VA
    Current Employee - Senior Manager in Richmond, VA

    I have been working at Altria full-time (more than 10 years)

    Pros

    Good salary, benefits and work-life balance

    Cons

    Very old school. Good old boy network and hard for minorities and women to advance. You have to be part of the in crowd.

    Advice to ManagementAdvice

    Practice what you preach and reward individuals based on effort not whether you like them or not.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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