Amazon.com
3.4 of 5 2,796 reviews
www.amazon.com Seattle, WA 5000+ Employees

Amazon.com Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.4 2,795 reviews

                             

87% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,043 ratings)

65% of employees recommend this company to a friend
672 Employee Reviews Back to all reviews
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This was once the greatest company for customers and the most fun and challenging for work

Multiple Job Titles (Former Employee)
Seattle, WA

I worked at Amazon.com full-time for more than 5 years

ProsPrestige… if you land in an interesting department you might be on something cutting edge.

ConsAmazon is now just another corporation. The frontiership of c 2000 is long over but some of the long hours are not. Annual attrition in some departments, like warehouses (DCs), approaches 100%. Automation and excellent logistics killed the need for world-leading customer service.

Advice to Senior ManagementYou're walking a fine line and I have no advice because I don't think it could be done differently at this point. There is a reason the phrase "vest in peace" was a common mantra while waiting for the day you could resign. In the 1997-2001 days, you had hundreds of employees who barely balked at 50, 60, 70 hour weeks because they loved the company so much.

Actually I do have something: the management layer-cake hurts everyone. Any employee in the place used to be able to talk to a VP when necessary. Ideas flowed. The culture was amazing. Responsibilities were covered in favor of asses. Probably gone for good but maybe one of you will take it with you for your own start-up.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Challenging work, but unclear for career growth

Software Development Engineer I (Current Employee)
Seattle, WA

I have been working at Amazon.com full-time for more than a year

ProsSmart coworkers, Interesting Problems, Highly impactful work

ConsNot Employee Friendly culture, Career growth (very team-specific) can sometimes be hard, Too much of operational burden.

Yes, I would recommend this company to a friend

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Software Development Intern

Software Development Engineer I (Former Employee)
Seattle, WA

I worked at Amazon.com as an intern for less than a year

ProsPing Pong tables, smart coworkers, Seattle is beautiful in the summer.

ConsI heard Seattle is not as great during the other seasons. Depending on what team you're on, the work can be a little boring, as well as the people.

Advice to Senior ManagementKeep up the good work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Taxing on your mind

Software Development Engineer I (Current Employee)
Hyderābād (India)

I have been working at Amazon.com full-time for more than a year

ProsGet a lot of exposure to owning the entire solution.

ConsToo much pressure while working

Yes, I would recommend this company to a friend

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Chaotic

Software Development Manager (Current Employee)

I have been working at Amazon.com full-time

ProsAmazon is widely seen as one of few companies that are actively innovating. An Amazon.com stint on your resume can open some doors that might otherwise remain closed to you.

Amazon stock has done amazingly well over the past few years and Amazon is a big believer in paying with stock, with one of the lowest base salary caps in the industry.

As a development manager, I had more authority over my team's processes, the hiring process, the review process, etc., than I had at most of the other companies I've worked for. This can be good or bad, depending on the quality of the individual manager.

ConsConspicuously absent from the company's core values are such things as "honesty," "work-life balance," and "treat employees fairly."

The company is frugal to the point of stupidity at times, with some calling this out as being "frupid." Getting access to such things as proper hardware and training took an enormous amount of work since there is a severely limited budget for both.

The middle layer of management, from SDM to Director, has a lot of power to do whatever they wish. How you are treated at Amazon depends almost entirely on your manager. With a good manager, you'll do well. With a rotten manager, and there are a lot of them, you'll do poorly. This includes such things as work-life balance, compensation, and advancement.

The company has grown faster than its processes support. All too often, enormous technical debt accrues and fighting to pay back that debt is far more difficult than it should be, as the VPs only want features.

Excessive upper management meddling in various projects causes a lot of problems, from features that change on a daily basis to features added without any schedule change or any other features removed, and so on. The upper management team, all the way to Bezos, has to sign off on all user experience changes for the major features, tablets, and eInk readers, and that causes a terrible backlog in getting those features defined, as they go through multiple iterations at multiple upper management levels.

Basic project management guidelines, best practices, and tenets are routinely violated. The lessons of "The Mythical Man-Month" have never been learned at Amazon.

The stock is likely overvalued, which means that the generous compensation can turn overnight to a much less generous compensation.

Advice to Senior ManagementStop meddling so much. Hire good people and then trust them.

Yes, I would recommend this company to a friend

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Good compensation, tough work live balance in operations.

Amazon Pathway Operations Manager (Current Employee)
Wilmington, DE

I have been working at Amazon.com full-time for more than a year

ProsObtaining leadership experience. Operations offers you a chance to lead a large group of people right out of MBA. Good oportunities to get into after finishing the program.

ConsLots of pressure both from hourly employees and senior management. Looong hours, especially in peak season. Absence of peers you can learn from (in operations). Minimal focus on development.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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good

Software Development Engineer I (Current Employee)
Seattle, WA

I have been working at Amazon.com as an intern for less than a year

Prosgood pay nice environment okay people

Constoo many hours
not good housing

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Place to Work, Bad Place for a Career

Senior Financial Analyst (Current Employee)
Greenville, SC

I have been working at Amazon.com full-time for more than a year

ProsGreat place to work if you have the right boss and things align well for you. There is no shortage of opportunity to get involved in pretty cool projects and if you like a high pace of change this is a great place to dive in and make a difference.

ConsIf you're in operations understand that the operation runs 24/7. Holidays are just like any retail position, i.e. your working. Generally speaking to move up, the company will ask you to relocate, and if you have a family, that may be something to consider.

Advice to Senior ManagementPeople, not metrics, drive success.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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It was an interesting journey.

Manager of Stuff (Former Employee)
Seattle, WA

I worked at Amazon.com full-time for more than a year

ProsThe pay for managers is higher than competitors, good benefits.

ConsLong hours, no flexibility for single parents, people caring for aging parents, reservists, children calling home sick from school, ect ect.....Which isnt uncommon for most employers these days...they run so lean, that there is no replacement for flexibility for you to be out of work.

Advice to Senior ManagementNo thank you.

No, I would not recommend this company to a friend

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Amazing place. It will be nice you work there for a short period, like 6 months or one year. It's not easy to keep it.

Business Development Director (Current Employee)
Beijing, Beijing (China)

I have been working at Amazon.com full-time for more than 3 years

ProsLack of politics. Best place to learn business writing and data analysis...

ConsThere are lots of paper work, hundreds of pages of metrics and endless meetings.

Yes, I would recommend this company to a friend

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