Amazon.com

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Amazon.com Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.3 3,251 reviews

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,269 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • You will learn a lot while working at Amazon that will be useful for the rest of your career(in 98 reviews)

  • Density of talent: Some really smart people spoiling their careers here(in 302 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel(in 535 reviews)

  • There is literally no work life balance inside this company(in 123 reviews)

1,065 Employee Reviews Back to all reviews
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    1 person found this helpful  

    working experience at amazon.com

    Anonymous Employee (Current Employee)

    Prosvery good working culture
    pretty good opportunities to move into better roles

    Conssalary
    work-life balance depends on the team and project you are working for

    Advice to Senior Managementtake care of employees in the same way you take care of your customers

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    A lot of work, but satisfying for those who enjoy it.

    Warehouse Associate (Current Employee) Phoenix, AZ

    ProsGreat cardio workout if you're on the floor. people have been fun and enjoyable for the most part. If you get a blue badge the opportunities are seemingly endless.

    ConsHours during peak season can be a bit much, I hardly saw my family over the holiday season last year. I've heard a lot of things that are said will happen to better the working experience but are nowhere in sight.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Great company with great benefits and pay

    Customer Service Manager (Former Employee)

    Prospay is good once you get into leadership, benefits are good. Excellent training opportunities. Amazon is one of the few companies where the customer is king and will do everything it can to improve the experience. I loved working there.

    ConsYou'll work a lot of hours once salaried. Sometimes expectations are not explained very well when taking on a new role.

    Advice to Senior ManagementMake sure new leadership gets proper training and expectations are explained fully up front.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Amazon: A great place to work very hard!

    Technical Account Manager (Current Employee) Seattle, WA

    ProsThe company does all the right things for employees. Mediocre salary, but the equity shares make it worth while. Can't say enough about all the perks, such as Zip car, dogs at work, fun culture.

    ConsAmazon owns you 24/7/365. That is the way it is, and I found little apology for it. The interviews are brutal, but you are glad that they take time to build a company of owners who care enough to drive the right projects.

    Advice to Senior ManagementAmazon's philosophy is, and has always been: Your career path is your problem. I'd have liked a manager who might have took time to help more with the big picture to help me plan my advancement better.

    Yes, I would recommend this company to a friend

     

    category manager

    Anonymous Employee (Former Employee)

    Prosendless opportunity to advance ecommerce

    Consendless hours can be taxing

    Advice to Senior Managementwork/life balance needs improvement

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    Amazon - great but not perfect

    Process Assistant (Current Employee) Hazleton, PA

    ProsIt pays decently well, the conditions aren't bad and safety is much better than most warehouses.

    ConsManagement can send conflicting messages at times.

    Advice to Senior ManagementCome up with a true set of values and set up all your policies around them. Treat all employees fair, including at the supervisor level and apply every policy the same way every time and the morale would get a lot better.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great

    Anonymous Employee (Current Employee)

    ProsEasy Job Great time off policy

    ConsNone All work well together

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    3 people found this helpful  

    Big impact work, great team, no work life balance

    Technical Program Manager III (Current Employee) Seattle, WA

    ProsSmart, highly motivated team, initiatives that have direct customer impact, high visibility in the organization. Own your product end-to-end from conception to implementation to delivery to maintenance.

    ConsVery aggressive goals, no work life balance. Boss works harder than me because boss has more agressive goals. Company expects to work hard, work smart and work long hours. All teams own online services and you are never off work if you are the manager. Need to invest in a support org for live issues that pop up in the middle of the night.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Brutally Fast-paced but Also Full of Amazing Opportunities

    IT (Current Employee) Seattle, WA

    ProsThe best benefit of working at Amazon is the amazing array of coworkers. You meet everyone from MIT graduates to post-military special ops (and all folks in-between). Most of the people at Amazon are no BS types who don't like office politics. Those are the people I love working with the most. Amazon's technical environment offers experience and learning opportunities you cannot get anywhere else. Server management, ruby/perl programming, Cisco, Linux, network cabling, project management, etc - all in one job.

    Cons"Day 1 Basic Training" atmosphere. From the moment you walk into the door, it's "Go! Go! Go! Go!", and man does that burn you out after a few years. I've seen really good people get burned out, and either quit or get canned because they can't sustain double-speed 40-60 hrs a week. Amazon isn't for everyone. Read through the reviews here. It's not for whiners or folks who want a "cruise control" job. There's no cruise at Amazon - only full throttle every moment of every day.

    Advice to Senior ManagementStop burning people out. Stop micro-managing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Long hard climb.

    Amazon Warehouse Worker (Current Employee) Chester, VA

    ProsIf you are fast paced, willing to sweat..a lot, and can make it through 'boot camp' (the first 4-6 weeks) you can pretty much work for them for as long as you like. you just have to keep up a fast pace..no slowing down. If you shine often and work harrrdddd you will get noticed.

    ConsAt Tier I you will have very little access to your manager, training beyond the initial orientation, and resources unless you are willing to go in on your own time and explore because if you are dormant for more than 5 minutes you are in trouble. However if you do take the time to do that, the resources are fairly wide open on the intranet, but you are NEVER told at Tier I how to access them, and if you bring what you have learned up, you will get looks like "how do YOU know that, or the Tier IV managers will get pissed you know something they don't. PS they did away with Tier II, so if you do get to be more than a drone with added responsibilities, you will not get paid for it unless you magically jump to tier III.

    Advice to Senior ManagementThere is a lot of confusion at Tier I. Many times the different managers have totally different ways of doing things and this is a symptom of a greater problem. There is no clear advancement path from Tier I to the higher tiers unless a manager just happens to take favor with you. I assume that this is what tier II used to be for. Clear and concise directions, expectations, and training are missing at Tier I if you want to advance. I recommend that they restore Tier II and use it for those associates that shine at Tier one when they have a secondary task added. Have written descriptions of the secondary jobs and hoe those job interlink for particular paths of advancement. Also, when additional tasks are added a small increase in pay should be given. Because much of the normal advancement steps are missing, you must jump up the corporate ladder, and you'll only make it if you have someone who favors you personally because there is no tracking of training and evaluation in those step positions. If you talk to a Fulfillment Center Tier V or VI, ask them how many of their tier IV managers came from lower Tiers. Most will say none.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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