Amazon.com

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Amazon.com Reviews

Updated August 19, 2014
Updated August 19, 2014
3,514 Reviews

3.3
3,514 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,445 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

1,121 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 158 people found this helpful  

    Can be amazing for some people, horrible for others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Manager  in  Seattle, WA
    Current Employee - Software Development Manager in Seattle, WA

    Pros

    Amazon is doing lot's of cool stuff...but lots of boring stuff too. There are really well run teams...and very badly run teams. The experience for software managers and engineers is all over the board, from really run low operational load teams to teams where people burn out after a year.

     - Amazon is built, quite deliberately, to be Darwinian. You can generally expect that anyone who's been here for more than 2 years is competent and motivated or they wouldn't have survived. You can count on them as long as your priorities are aligned. There aren't many slackers here, and they don't survive long.
      - We work on so much stuff that there's always an opportunity to find amazing cool stuff to work on (note that it's an 'opportunity', one that you have to pursue)
      - A chance to make a huge difference
      - A place where you can learn a lot about all kinds of things, both technical and about yourself
      - Amazon encourages high mobility - even your manager can't prevent you from moving to another team within 6 weeks (normally, more than a few months under unusual conditions).
      - Your friends and family have actually heard of the place you work and have at least a vague notion of what Amazon does without you having to explain

    Cons

    - You're responsible for your own career progression and finding the places and teams that are doing the stuff you want to do. No one is going to take you by the hand and help you with that.
    - Amazon is built, quite deliberately, to be Darwinian. The strong survive and the weak perish (metaphorically speaking) and the 'bar' is constantly increasing. The level of performance that would have been acceptable five years ago will get you canned today. It's a kind of crucible that'll help you develop a harder edge, if you can survive, that can serve you well in your career and in life, but it's often not a pleasant experience.

    I wouldn't recommend it as a place to work for just anyone.

    Advice to ManagementAdvice

    Stack ranking is a horrible practice since it's rife with favoritism. It's also not Amazonian in that it's not data based (arbitrarily designating a certain percentage of employees that must be put on performance management isn't a data driven criterion) and it's not frugal (effectively forcing an individual out of the company in one division who would make the grade in another is either retaining someone who doesn't meet the bar or a waste of talent). The goal is to force managers to actually make the hard decisions about how their team members compare with each other (not everyone can be exceptional), but it has more defects than virtues. Replace it with a common comparison of each person against the bar for their position, based on data. The percentages that are assigned to each performance category will turn out how they turn out, but there will be an evaluation mechanism that's fair and frugal.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It all depends on your team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer Intern  in  Seattle, WA
    Current Employee - Software Development Engineer Intern in Seattle, WA

    Pros

    Amazon is like a company of companies. You will have different experiences depending on which team you work on. I say this because, I interned at Amazon twice... on different teams. You can't judge the company as a whole when it comes to your work experience. Also, your manager is very important, when it comes to dictating your experience at Amazon.

    The general pros of working here:

    -So many smart people, you will find a lot of diversity here as well.
    -Interesting projects and products that they have
    -Great salary, relocation, and starting bonuses
    -Working from Home is an option, as long as you get your work done
    -Lots and lots of different technologies used spread through different teams
    -You can come in to work late... How late depends on team of course.
    -You may get invited to free fun events! ie: Free food, sports, etc. (very team dependent)

    Cons

    -Work-life balance can be pretty bad. I've had experiences where people get to leave early or late. It depends on the person and how much work is assigned to them. Also, of course, their skill level
    -A lot of tasks are assigned to you
    -On-call can be hectic, this is team dependent, some teams have a easier On-call experience then others...
    -Code base might be outdated, and annoying to work with
    -You may plateau in learning, depending on what your team does, (Maintenance vs Creating)

    Before joining Amazon, try to look into which teams are generally good and which aren't. I won't lie, that is, most of the teams tend to get bombarded with work and stay at work late.

    Overall, it's a nice company to work for.

    Advice to ManagementAdvice

    -Lower the work load, make employees more happier.
    -Measure each team's work load and try to make team bigger if it's too high.
    -Add overtime salary for people that have to stay late
    -More fun events for all teams.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fast-paced, autonomous environment that allows you to work in casual attire.

    Cons

    Work can be intense and demanding with long hours.

    Recommends
    Approves of CEO
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  5.  

    Sr. Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great experience for a fresh MBA grad

    Cons

    Getting promoted is very difficult, management doesn't plan for employees career path

    Advice to ManagementAdvice

    Employee engagement

    Disapproves of CEO
  6.  

    Great for learning, hard on work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Vendor Management  in  Seattle, WA
    Current Employee - Manager, Vendor Management in Seattle, WA

    Pros

    One of the best companies in terms of learning opportunities, the quality of your peers, and the overall quality of management and vision.

    Cons

    Total compensation is great, as long as you are willing to take a low base salary and a lot of stock, particularly in management positions. Amazon supplements your base for the first two years with cash bonuses, but after the third year the compensation is base + RSU vests. So if the stock price increases, you make good money. If it goes down, you find yourself making less than market value.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Picker  in  Fernley, NV
    Current Employee - Picker in Fernley, NV

    Pros

    Great work, good people, great pay

    Cons

    Can get overwhelming and busy

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    This is a good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    You get to work on your own project.

    Cons

    Benefits are not very good.

  9. 1 person found this helpful  

    Amazon is a very fast paced working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Its a company with a great reputation, known worldwide, fulfillment centers all over the world.

    Cons

    It's a constant battle between the management team and the associates. The management team tries to appear as though they are doing everything possible to make the associates work life as good as possible but then turn around and treat them poorly. The associates are given something out of the ordinary and then they want the world/MORE!. It's a no win situation either way. Constant battle back and forth. Draining.

    Advice to ManagementAdvice

    I think the leadership team should get more extensive training on how to work the most effectively in this type of environment. The leadership team acted like adolescents at times by talking behind each other’s backs, relaying private conversations with associates to others, etc. The HR team was probably the most pathetic group of individuals that I have ever worked with in my past 30 years. They were useless and totally unprofessional. They lacked morals and acted unethically numerous times. The other centers in the node constantly commented on how terrible they were to work with. Embarrassing really.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    It's what you make it.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - FC Worker  in  West Columbia, SC
    Current Employee - FC Worker in West Columbia, SC

    Pros

    Benefits are great. Looks great on your resume. Various types of experience in one place from clerical, IT, managerial, H.R, engineering, warehouse, etc.

    Cons

    Being heard. Moving up in growth. Implementing what Amazon standard are all around. More people are making up their own rules than the rules that are in place to ensure it's a successful work environment.

    Advice to ManagementAdvice

    Listen more to your employees. Figure out how to get everyone working and happy. Be fair & honest above all else.

    Recommends
    No opinion of CEO
  11.  

    Fast Paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Pay, Experience, Smart people to work with, Personal time, Benefits

    Cons

    -Things change too fast
    -Fast turn over rate for managers
    -Not enough paid holidays

    Recommends
    Positive Outlook
    No opinion of CEO

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