Amazon.com
3.3 of 5 3,208 reviews
www.amazon.com Seattle, WA 5000+ Employees

Amazon.com Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.3 3,207 reviews

                             

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,244 ratings)

64% of employees recommend this company to a friend
2,215 Employee Reviews Back to all reviews
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    Rewarding and Demanding

    Operations Manager (Current Employee)
    San Bernardino, CA

    Pros* We are obsessed with customers. We live and breathe it every day. It is not a hollow mantra.
    * The growth is incredible. Don't blink; you'll miss something. Great opportunities for growth.
    * This is not a "Good Old Boy" network. It's about performance and nothing else.
    * We welcome "Out of Box" thinkers. Debating and challenging existing processes encouraged.

    Cons* The growth is incredible. I know I said the same under PROS. It can be both a blessing and a curse.
    * Being obsessed with customers demands that you work non-traditional hours. It can be tough on the body.

    Advice to Senior ManagementDon't allow the incredible growth to compromise fundamental cultural commitments. Regularly bumping up against the red line on the tachometer is intense. We don't want to crash and burn. Steady, controlled growth will ensure foundational stability. Exponential growth may not be sustainable and may lead to reactive correction.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    New employee

    Lead Fulfilment Associate (Current Employee)
    Moreno Valley, CA

    ProsBenefits in healthcare from first day of employment, compensation in vacation hours and personal hours. pay with built in pay raises

    Consdon't know any cons yet

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It's intense but I learned alot

    Anonymous Employee (Current Employee)

    ProsAmazon has its leadership principles. Leadership principle is not only the guide for interviews but also the guide for internal ratings of current employees. This principle demonstrates good company culture.

    ConsCondensation is good according to other tech companies. Benefit is rather week. Amazon promotes frugality. Working extra hours at work is a demonstration of hard work. However I am sure for all companies, everyone will be particularly busy during launch times.

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    we all don't work in Seattle

    Area Manager (Current Employee)
    Allentown, PA

    Prossalary is much higher then in most companies

    ConsWork life balance
    expectations are very high
    lots of politics if you want to move up

    Advice to Senior Managementpractice what you preach

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Amazon is the future

    Software Development Engineer II (Current Employee)
    Bangalore (India)

    ProsProduct breadth, opportunity to develop and learn is huge. You can work in whatever you are interested in. There is a great website. Then there are high performance/scale services which are core part of business. Then there is AWS, hardware, kindle and the list goes on.
    It's generally easy to switch teams and moving to other roles is encouraged.
    Mostly smart people around.
    Compensation is competitive and great potential of stock is a silver-lining on the top of that.
    Just loving the company and work.

    ConsSometimes work could be hectic but that's ok. Some managers are political & bad but many are good. Again few teams do not do great work but just operations or maintenance so be choosy.
    Don't expect great facilities as it's very frugal company but essential benefits are comparable to other good companies.

    Advice to Senior ManagementJeff Bezos is a true visionary & genius. One thing that differentiates him is he is constantly watchful. He is making the company innovate. Customers are loving it and most products are generally more successful then other companies.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Sales

    Senior Product Manager (Current Employee)
    Seattle, WA

    ProsNice environment but insensitive people

    ConsPoor management and lack of responsibility permeates the system.

    Advice to Senior ManagementBring it up the game

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    I have enjoyed my time with Amazon.

    Facilities Area Manager (Current Employee)
    Lexington-Fayette, KY

    ProsWorking with leaders from all over the world.

    ConsExpectations are very high, and the work life balance can get out of hand.

    Advice to Senior ManagementHold all managers accountable for their work practices. Not just the low level area managers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I love this company!

    Process Assistant (Current Employee)
    Plainfield, IN

    ProsPay, Company values, benefits, associates get a lot of time off, customer centricity

    ConsDifficult to move up, Tough work-life balance, older warehouses work with equipment that has a tendency to fail and fixed with "band-aids."

    Advice to Senior ManagementStart looking to hire from within more than hiring college students without leadership experience.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work

    Cloud Support Engineer (Current Employee)
    Seattle, WA

    ProsSo many pros, I'll do this bullet point style so this doesn't get too long:
    - Ability to work from home
    - Flexible schedules, ability to work 4 10 hour shifts and that means a lot of time off (3 days off every week is awesome!)
    - Great work life balance (I know a lot of people say Amazon doesn't have this, however I think this is highly dependent on what team you work in and the manager you have, i'm fortunate enough to have both a great team and manager)
    - Pretty good compensation (amazon believes in total compensation, I will go into further details in cons)
    - Learn a ton on the job and have access to the latest and greatest in Cloud Computing
    - Occasional free food including free breakfast cereals most of the month
    - Lots of very smart people to learn from and collaborate with
    - Opportunity to advance, after working one year you are free to apply for any job in the company...you are really only limited by your own ambition and hard work at Amazon.
    - Helping fix customer problems makes me happy, but I might be weird
    - You are always empowered to fight for and help the customer, which makes it easy to do your job

    Cons- "Frugality" can sometimes go too far, employee perks don't match up with the Googles and Facebooks of the world. This is across the board. They are decent with perks, but not great.
    - Total compensation means that you will always be paid in both stock and salary, and while its nice to own stock in a good company, it can also be used against you because the RSUs take 2 years to vest, and you can run into situations where because you were previously given a vest, you will not get another one even though it might be warranted (raise, promotion, etc). the continual 2 year vests can also seem like golden handcuffs.
    - Working in Premium Support at times can feel like a call center; you have set times when you need to be available for phones and chats and that can sometimes be aggravating.

    Advice to Senior ManagementAlways make sure to hire and staff a SURPLUS of support engineers to be available to handle all the calls/chats/email cases. It is crucial to continually hire and develop the best candidates in order to stay ahead of customer demand and ensure a positive and well functioning org. With how fast AWS is growing (and specifically support), Less is definitely not More in this situation.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fast Paced warehouse environment

    Area Manager (Current Employee)
    Patterson, CA

    ProsMove anywhere in the country

    ConsWork life balance.
    Small fish in a big pond

    Advice to Senior ManagementDon't forget who pays the bills

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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