Amazon.com
3.4 of 5 2,789 reviews
www.amazon.com Seattle, WA 5000+ Employees

Amazon.com Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.4 2,789 reviews

                             

87% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,040 ratings)

65% of employees recommend this company to a friend
671 Employee Reviews Back to all reviews
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1 person found this helpful  

Overall it was very positive.

Anonymous Employee (Former Employee)

I worked at Amazon.com

ProsSome of the other workers that I met there were very likable. The work pace is fast and conducive to performance.

ConsThe management and operational culture there was diametrical. The importance of safety was stressed; however, there was an undercurrent that performance and production should take precedence.

There was also acquiescence by management towards some "loafing" employees. Some of the operational modes were highly inefficient and likely result in higher costs to customers.

The performance based "contests" for workers to earn Amazon gift cards and the like appeared to be highly discretionary with winners selected; by the "luck of the draw" of their specific assignment during the contest and/or the whim of their supervisors.

Advice to Senior ManagementListen to employees more closely. Seek their input. Consider tracking mechanisms to recognize performance equitably.

Amazon is a great company - it could be much better however.

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The walmart of the internet world

Lead Collator (Current Employee)
San Bernardino, CA

I have been working at Amazon.com full-time for more than 3 years

ProsGrowing company, and a great place for experience in various fields

ConsWork to life balance is a big challenge

Advice to Senior ManagementTo many chefs and not enough Indians

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Modern slavery

Picker (Former Employee)
Columbia, SC

I worked at Amazon.com full-time for less than a year

ProsYou will never fall short of 40 hours a week
Benefits
Cool coworkers
You will definitely get toned and maybe lose some weight
You have 40 hours of unpaid and paid time off upon hire to use as you please

Cons15 minute breaks that last 5
no matter how hard you work, they want more
walking 15 to 20 miles a day for a pathetic 11 bucks an hour
They do not accept doctors excuses
They tell you in orientation that you will be in pain every day....what kind of business is okay with this

Yes, I would recommend this company to a friend

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1 person found this helpful  

Work hard, exceed, and burn out.

Manager (Current Employee)
Indianapolis, IN

I have been working at Amazon.com full-time for more than 5 years

ProsBenefits, Peers, Exposure, Training, Experience

ConsUnderpaid, Underappreciated, Overpromised, Compensation, No Loyalty

Advice to Senior ManagementNone

No, I would not recommend this company to a friend

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Don't Let The Enthusiasm Misguide You

Anonymous Employee (Current Employee)

I have been working at Amazon.com full-time

ProsThere is flexibility and very affordable benefits available for employees. It can be exciting getting caught up in the changes and product releases.

ConsNot all changes are for the benefit of the employees by any means. The pay and promotions available for customer service representatives are very limited and quite small. There are semi-annual reviews offered however there are many things that will exclude you from being eligible for this very small increase so you can stay at a very meager wage for a long time. (The US inflation rate is currently 1.1% however the pay increases in the reviews are so small that they don't even keep up with half of the inflation rate per year)

Advice to Senior ManagementAmazon prides itself on being "customer centric" however it is at a price that is paid by the employees in customer service and fulfillment centers. If performance and feedback is so important to you I challenge you to see how your employees are truly treated. Send a trusted individual in as a "secret shopper" and have them go through the recruiting, orientation, and training process for one of your customer service call centers. If you really want to see areas of improvement take this challenge in your VCC. By experiencing how this process is first hand you may be able to make changes that would truly enhance the overall customer service experience for all.

Yes, I would recommend this company to a friend

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Amazon isn't that bad.

Anonymous Employee (Current Employee)

I have been working at Amazon.com

ProsEasy job, decent pay, nice management

ConsNo schedule negotiation, must work 10 hour days

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Not what I was expecting

Software Development Manager III (Former Employee)
Seattle, WA

I worked at Amazon.com full-time for more than a year

ProsVery talented and professional engineers. Interesting problems to solve. Good relocation and hiring bonus, decent base salary. It will be a learning experience, no matter what your background is. Strong company culture and good team spirit.

ConsThe high hiring bar and mandatory layoffs every year makes is hard to keep your team fully staffed. You will spend a lot of time recruiting. Management is distrusting by nature, and playing devil's advocate seems to be a corporate pastime. Expect strictly negative reinforcement and to hear that you are not doing good enough. Being a bully is considered a value, and a requirement for advancement.

Advice to Senior ManagementStart trusting and empowering your employees instead of micro managing.

No, I would not recommend this company to a friend

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Amazon review

Anonymous Employee (Current Employee)

I have been working at Amazon.com

Prosfair compensation, nice location, good business

Consstressful, work life balance is so so

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Software Engineer

Anonymous Employee (Current Employee)

I have been working at Amazon.com

ProsGreat place to learn lots of things

ConsOverloaded with work all the time

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This was once the greatest company for customers and the most fun and challenging for work

Multiple Job Titles (Former Employee)
Seattle, WA

I worked at Amazon.com full-time for more than 5 years

ProsPrestige… if you land in an interesting department you might be on something cutting edge.

ConsAmazon is now just another corporation. The frontiership of c 2000 is long over but some of the long hours are not. Annual attrition in some departments, like warehouses (DCs), approaches 100%. Automation and excellent logistics killed the need for world-leading customer service.

Advice to Senior ManagementYou're walking a fine line and I have no advice because I don't think it could be done differently at this point. There is a reason the phrase "vest in peace" was a common mantra while waiting for the day you could resign. In the 1997-2001 days, you had hundreds of employees who barely balked at 50, 60, 70 hour weeks because they loved the company so much.

Actually I do have something: the management layer-cake hurts everyone. Any employee in the place used to be able to talk to a VP when necessary. Ideas flowed. The culture was amazing. Responsibilities were covered in favor of asses. Probably gone for good but maybe one of you will take it with you for your own start-up.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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