Amazon.com Reviews

Updated June 29, 2015
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1,321 Employee Reviews

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  1. Helpful (1)

    Amazon

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Overall Good work environment

    Cons

    Customer Service is evaluated not on if you perform your job correctly, but if your customer feel you resolved there issue. You can follow company policy and still get fired, because the customer answers the survey with a no

    Advice to Management

    Work on Evaluating Customer Service's job based on job they perform, If they have to enforce a poor policy to not penalize them for doing there job and make them feel like there continuously going to lose there job.


  2. Helpful (1)

    The Good & The Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Seattle, WA
    Former Employee - Human Resources in Seattle, WA

    I worked at Amazon.com

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great people, some of the best I've ever worked with in my career.

    Cons

    Long work weeks at a very hectic, demanding and fast pace. Leadership is out of touch with their workforce and retention doesn't seem to be a primary concern.

    Advice to Management

    They won't read it, so not gonna bother.


  3. ICQA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ICQA Associate in San Antonio, TX
    Former Employee - ICQA Associate in San Antonio, TX

    I worked at Amazon.com (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company has a great team atmosphere and relies on team success to achieve common goals.

    Cons

    Pay structure could be better and most positions cap out at the pay rate after 3 years. I would have capped out at $11.75 forever.

    Advice to Management

    People here work just as hard as people in Dallas Fortworth and deserve the same pay. Pay individuals incentives based on their individual efforts and the entire company will see greater results in accuracy and production.


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  5. great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    super, duper, great,awesome,wonderful, I really like all the stuff on sale

    Cons

    Wish they gave free stuff to their employees


  6. Investigation specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company moves fast, there are a lot of smart people, and have a lot to learn. Besides, there are many challenges to face.

    Cons

    Amazon has no clear process. People just jump up fighting for credits. Besides, perks are not that good.sometimes, managers could be harsh.

    Advice to Management

    Pay more attention to how staff feel and employee loyalty is important


  7. Merchandiser - Digital services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser in Seattle, WA
    Current Employee - Merchandiser in Seattle, WA

    I have been working at Amazon.com full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Ton of experience to be gained, and great sense of accomplishments on projects

    Cons

    Long hours, extremely high and difficult-to-meet expectations, ambiguous and constantly shifting priorities and goals

    Advice to Management

    Help lower-level employees to understand vision


  8. Your experience will depend entirely on your team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Seattle, WA
    Current Employee - Marketing Manager in Seattle, WA

    I have been working at Amazon.com full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Opportunity to work on things that are interesting/innovative. The company puts a lot of ownership on employees, which is cool.

    Cons

    Lots of churn on projects - you can work on something for months when senior leadership pivots and you have to scrap the entirely of your work.

    Advice to Management

    Let us have a life!!!


  9. No direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    great coworkers, solid brand, strong earnings potential

    Cons

    very little ability to impact directly, asks for results, closed-minded upper management


  10. Quick political perception ship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart people that work hard push you.

    Cons

    Perception of yourself matters more than it should. If you are not a rockstar from the word go... better pack it up.


  11. Helpful (1)

    Amazon

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time

    Pros

    Competitive pay, great benefits, promotion opportunities

    Cons

    Management styles conflicting with ideas brought up by associates, don't truly follow their core values



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