Amazon.com Reviews

Updated July 27, 2015
1402 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset

1,402 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Although frustrating at times it's still a vibrant place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Seattle, WA
    Current Employee - Business Manager in Seattle, WA

    I have been working at Amazon.com

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Entrepreneurial environment still exists which makes your job interesting. There is little time for micro-managing of employees - people who last and succeed at Amazon.com loves this aspect. The company's stock performance has been very strong which makes the low salary ranges easier to deal with during reviews. There is still a lot of "out of the box" thinking when tackling problems. There is accountability within all levels of the company.

    Cons

    There is a "promotion" ceiling in the company - once you get to a certain level it is nearly impossible to get promoted to the next level, especially on the business side. There continues to be weak communication links between levels of management which often causes redundant work for employees.

    Advice to Management

    Acknowledge and recognize the talent within the organization.


  2. Great people, good company, incomprehensible compensation model

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer I in Seattle, WA
    Current Employee - Software Development Engineer I in Seattle, WA

    I have been working at Amazon.com

    Approves of CEO
    Approves of CEO

    Pros

    The people are Amazon's greatest asset. They put a lot of effort into hiring the best people they can find, recruiting is taken very seriously. Some of the smartest people I've met have been colleagues at Amazon.

    Cons

    The technology can be a little too dated, it is difficult to introduce new technologies, particularly open source technologies. The compensation structure is a complete mystery to most employees, if you come in at a low paying position, your salary will never get very high, but they will make up for it with equity. This isn't everyone's cup of tea.

    Advice to Management

    Listen to the employees and the attrition level will probably go down.


  3. none

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Amazon.com

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Fast-paced, innovative, breadth of experience, learning opportunities. One of the best companies in the internet space. Fundamentally a technology company that built pretty much everything from ground up.

    Cons

    Work-life balance, at all levels. Career progression beyond a certain level is too political (at least in my experience). Amazon, for right reasons, is improving its internal processes but in doing that some bureaucracy is introduced as well.

    Advice to Management

    I like the executive management of the company. My recommendation to them would be to define goals and communicate the vision more clearly.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Amazon is a great stepping stone for the young and unencumbered.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Manager in Seattle, WA
    Former Employee - Business Manager in Seattle, WA

    I worked at Amazon.com

    No opinion of CEO
    No opinion of CEO

    Pros

    The best reasons to work for Amazon are that it's the best experience builder and resume builder you will ever have. A year at Amazon is like a dog-year - it's worth 5 of anywhere else. I've had no trouble getting my foot in the door elsewhere simply because I worked for Amazon. Right now also the pay is pretty good because of the stock options, though that didn't use to be the case and certainly there is a belief that Amazon does not share the wealth the way it should.

    Cons

    Work life balance is not possible at Amazon. Everything is on "Internet speed" which means all the type-a people who work there run around like they are on some kind of amphetamine. Usually this is unnecessary and causes of lot of unnecessary churn and drama. I was at an all-hands meeting where Jeff Bezos said to the entire workforce that if you want to spend time with your kids then working at Amazon probably isn't for you.

    Advice to Management

    Take care of your workforce and remember that it's more costly to replace someone than to just give them a little bit of time off every once in a while.


  6. Helpful (1)

    Pockets of incompetent Directors and VPs. Practice politics to survive.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Manager III in Seattle, WA
    Former Employee - Software Development Manager III in Seattle, WA

    I worked at Amazon.com

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    free FlexPass, smart people, casual environment, can learn a lot to build things to scale

    Cons

    highly political, incompetent management chains, CYA atittude. Poor benefits

    Advice to Management

    Fire all the Directors, take a look at Senior VPs to see if they are doign their job.


  7. Helpful (2)

    Work hard, learn, leave...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning Manager in Lexington, KY
    Former Employee - Learning Manager in Lexington, KY

    I worked at Amazon.com

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good name and good experience. You get to work with a good number of smart, driven individuals.

    Cons

    Working long hours, especially during peak season. Little upward mobility. There was a perception that senior management had a three year and out perspective. In other words, talented people would come on, work hard for three years, and then be expected to move up or out. Turnover was extremely high within operations, and there needed to be a focus on creating a sustainable workforce. This high turnover created undo variance and troubles within the processes and for managers.

    Advice to Management

    Be sure to focus on the people, not just infrastructure improvements.


  8. Helpful (2)

    Amazon - have fun, work hard, make history

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA

    I have been working at Amazon.com

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Very bright people. I have never been bored. You can see the results of your work quickly. Innovation is encouraged. Developers have the opportunity to use new technologies. The private book signings with authors that are offered to employees are great.

    Cons

    There is too much work for too few people. On-call is onerous. Whether you have a good job is determined by whether you are lucky enough to have a good boss. The management is young, and can lack experience. The operational burden that falls on software development engineers can be very distracting. While there is work on improving tools, the spin up for using proprietary tools can be difficult.

    Advice to Management

    Instead of accepting that high turnover is a given, realize how much it costs the company whenever an employee leaves. In a company that moves as quickly as Amazon, documentation is often ineffective, so the knowledge that leaves when an employee leaves is really very valuable.


  9. Helpful (1)

    Fun start-up turned toxic

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Seattle, WA
    Former Employee - Senior Manager in Seattle, WA

    I worked at Amazon.com

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Smart, passionate, driven co-workers, highly collaborative, high energy environment

    Cons

    Horrible work-life balance, poor people management, bad company morale

    Advice to Management

    Invest in your people! Keep talented people on board. Create a supportive, rewarding culture instead of a culture of fear.


  10. Helpful (5)

    You will do some great work, then burn out.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer II in Seattle, WA
    Current Employee - Software Development Engineer II in Seattle, WA

    I have been working at Amazon.com

    Approves of CEO
    Approves of CEO

    Pros

    Good brand recognition; it will work for your resume. You'll also get to work on some interesting projects and around really bright people. If you have a great idea and plenty of motivation, you may get a chance to champion your work.

    Cons

    Everyone makes a 24x7 commitment to their work and there is tremendous pressure. You will burn out; management is trained to recognize burn-out and offer you various forms of time off depending on the seriousness of the matter. Leadership also has a tendency to dabble in the weeds a bit; I've worked with Senior VPs who felt it necessary to review APIs and database models, mine metrics reports for flaws and question seating arrangements.

    Advice to Management

    Make a freakin' decision about what is going to be important to the business.


  11. Helpful (4)

    Burnout is the order of the day!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Seattle, WA
    Current Employee - Program Manager in Seattle, WA

    I have been working at Amazon.com

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The opportunity to work on projects that have great impact both internally and externally. Ability to move around the business and not get pigeonholed into a particular function/job. Should be a more formal process... People think you work at a great company and are very impressed when you tell them you work at Amazon...that is unless they know better. (i.e. ex-Amazonian or know someone at Amazon)

    Cons

    Lack of work/life balance. Burnout is the order of the day here. You are considered a slacker or not committed, if you work 40 hours on a regular basis. The benefits are average. They are not comparable to Microsoft's coverage. The compensation and stock grants could also use a boost. Heavy reliance on the stock grants in lieu of salaries. This weighs heavily on their retention problem. People are leaving left and right. They bail as soon as their stock vests, if not sooner. Their selection and development of the management team is a bit scary. Some people should not be managers. What criteria is used to promote people into a manager role?...Communication across the company sucks...little documentation, lack of formal processes, training etc. Too much focus on metrics and goals in each siloed department. Groups that work closely together are at odds with each other because their metrics and goals conflict with each other.

    Advice to Management

    Focus on developing your management team, retention and communication skills Get the teams on the same page. Everyone thinks they are working together on the same goals, but they aren't. By the way, what is the goal anyway?



Showing 1,402 of 5,559 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.