Amazon.com Reviews

Updated April 18, 2015
1152 reviews filtered by
  • Any Location
  • Any Job Title

1,152 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    When I really needed a job amazon was there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fulfillment Associate in Petersburg, VA
    Former Employee - Fulfillment Associate in Petersburg, VA

    I worked at Amazon.com full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    if you need a job... always hiring. Working at amazon is mainly about speed. Working non-stop.

    Cons

    advancement is difficult.. quality could get you fired, but manage doesn't expressed it. Rate, Rate, Rate is the number one goal.

    Advice to Management

    Management needs to focus more on quality, than on rate. Management need more backbone when communicating with upper management, even staff.

  2. Helpful (1)

    Able to earn a good paycheck with full-time hours and only 4 days a week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flow Fulfillment Associate in Haslet, TX
    Current Employee - Flow Fulfillment Associate in Haslet, TX

    I have been working at Amazon.com full-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The scheduling at Amazon is 4 days on, 3 days off. There are opportunities for Voluntary Overtime year-round. The company is a stickler for time and will send you home when you are 30 minutes from hitting 60 hours to make sure that you don't go over. They offer Paid Time Off, Unpaid Time Off, and Vacation which all get earned each quarter - on every check. Most of the Managers are genuinely interested in helping you learn various skills and departments so that you can further your career. The benefits are highly competitive and the best I've had to date, and your pay is Direct Deposited at the exact same time every pay period. You never have to worry about your check being late or coming in on different days. There is a lot of walking and a lot of standing for your entire shift, but you get used to it quickly and it helps keep you from feeling lazy. There is also a clinic on campus, which is nice. The warehouses are climate controlled and there are fans on each floor. The temperature isn't perfect, but there are a lot of employees to accommodate and you are comfortable enough to get through your day.

    Cons

    There are weeks when you are put on Mandatory Overtime which I don't find to be negative per say. However the latest they are required to give notice of Mandatory is by lunch time the day before and that can be inconvenient for a lot of people. Although you are able to earn and receive Time Off, Sick Days are not provided. This can cause a real problem when you have been sick and still have personal business to attend to during the week. During PEAK season you will work 6 days straight for 10-12 hours. It's only for 2.5 months, but it is extremely difficult to pull off and that is when most people quit. There is a lot of standing and walking for the entire shift which many people may not be used to. It's something you need to be prepared for. Communication needs to improve throughout the entire facility.

    Advice to Management

    Communication needs to be improved as it is nearly non-existent. There are a lot of employees who are burned out on doing the same job all the time and some managers ignore those complaints. Putting in for an Internal Transfer gets you nowhere about 95% of the time because managers don't want to train new people or lose people who make good rates. The problem is that the monotony can cause low rates due to boredom. When employees try to talk to Upper Management about their concerns and problems they usually get blown off, told that there is nothing anyone can do, or never get a follow-up even when chasing one down. The lack of communication makes the employees feel like they don't matter or aren't worth consideration.

  3. Software Development Engineer II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture. Amazingly oriented towards the customer.

    Cons

    Too much low level politics - even between engineers.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The Associates were some of the hardest working (and least appreciated) people I have ever worked with. Without these people Amazon would be nothing. Until the Union steps in and gives Bezos some heartburn, the fulfillment centers across the country will continue to be glorified sweat shops.

    Cons

    Management has created a shark tank workplace. An environment where none are truly trusted by associates and where advocates are extremely rare. HR is also worthless, conniving, and borders on evil.

    Advice to Management

    Wake up and see the value of an FC is measured not just in terms of production but by the caliber of its associates and the sweat they leave behind. Without them your numbers would be frightening and rightfully, you would realize how little value you actually provide. Telling an associate they're doing a great job doesn't take away your power over their area. It doesn't take a lot of time and oftentimes would be appreciated more than any amount of swag bucks you gave them-----to buy an Amazon T-shirt or hat with. Really? Turnover is not a concern to you and it certainly shows.

  6. Helpful (1)

    Smart people, experience depends on manager and team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA

    I have been working at Amazon.com

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Surrounded but really smart, motivated people. Innovative work and cool new products. Pay is pretty good for market, though always has you by the golden handcuffs.

    Cons

    Experience largely depends on manager and team. I've been on great teams, and not so great ones. Career is self-service and need to be able to find a good mentor who will get you the right exposure for promotion/career development.

    Also not great on work life balance. If you want to work an 8-5 job this is not your place.

    Advice to Management

    Diversity, and more women in leadership positions.

  7. Helpful (1)

    I am currently in the RSR dept., which separates and inventories special orders that need to go out immediately.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receive Associate in Middletown, DE
    Current Employee - Receive Associate in Middletown, DE

    I have been working at Amazon.com full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Benefits, along with clean working conditions

    Cons

    Low pay and shrinking hours available to work. Need to rotate employees twice a day instead of doing the same thing for 10 hours straight.

    Advice to Management

    Step above all the other similar companies and retailers and give your employees a raise. Don't be the evil empire people call Amazon. You are a good company with a great track record, keep it up with a small raise to the employees who put out an amazing amount of work. Make them feel like they are real employees of Amazon and not throw away workers.

  8. Helpful (1)

    Deliver, Deliver, Deliver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer II in Toronto, ON (Canada)
    Former Employee - Software Development Engineer II in Toronto, ON (Canada)

    I worked at Amazon.com full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    *Solid proprietary systems allow for building software services extremely fast and easy
    *Great opportunity for career growth as Amazon in Toronto is expanding (Continue to go on the route for Software, opportunity to be a Project Manager, and also go down the road of being a manager)
    *Work with very smart individuals

    Cons

    *Strong focus on delivery forces developers to think of solutions fast that typically cause maintenance issues 1-2 years down the road (Low quality of code)
    *There is no such thing as under promise and over deliver since Management's expectation for developers is to pressure them into delivering as much as possible
    *Work/life balance: On-call on some teams are hectic (pages 2-4 times a week at any time of day).
    *Remote Office: Being in a remote office in Toronto means late meetings with Seattle and less visibility to Seattle counter parts sometimes impacting promotion cycles. Barely any community feeling.

    Advice to Management

    Reduce promises to upper management just for the sake of savings and metrics and you will see high quality software services that can be treated as a base to build on top of to provide even more savings.

  9. Making history means a lot of hours...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    Fast paced and innovative work/projects

    Cons

    Does not have work-life balance.

  10. Helpful (1)

    warehouse associate Tier 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Hebron, KY
    Current Employee - Warehouse Associate in Hebron, KY

    I have been working at Amazon.com

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great schedule, lots of time off, the pay is decent after you have been there a while.

    Cons

    The work is monotonous and not very intellectually stimulating.

    Advice to Management

    Promotions are very competitive and not very transparent.

  11. Career opportunities stunted by management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Large company with the opportunity to change teams and learn something new. Compensation isn't bad as long as your lucky enough to shares and fortune to sell them at the right time.

    Cons

    Management or lack of can be extremely detrimental. Transferring to another team is more often than not the only way to be promoted. On call to the point of killing any work-life balance.

Work at Amazon.com? Share Your Experiences

Amazon.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.