Amazon.com Reviews

Updated August 27, 2014
Updated August 27, 2014
3,552 Reviews

3.3
3,552 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,474 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

831 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    Machine Learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Seattle, WA
    Current Employee - Account Executive in Seattle, WA

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    Amazon is a well oiled machine and you'll learn a lot if you have the stomach to stay plugged in.

    Cons

    Negatives outweigh the positives - long hours, politics, unreasonable demands, and disconnect from leadership principles and from employees make it an environment better suited for robots.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    All work and no play makes you an ideal amazon guy/girl

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Intelligence Engineer  in  Seattle, WA
    Current Employee - Business Intelligence Engineer in Seattle, WA

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    leadership, ownership, visibility and great people

    Cons

    all work no fun, too much work, no family life if want to succeed

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    1 person needs to do 5 persons Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    You can definitely learn a lot in short spam in Amazon as they make you work a lot.

    Cons

    Random decisions, bad planning, adhoc work and immense work load.

    Recommends
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  5.  

    Work-From-Home -- It's Not What You Think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Work-From-Home Seasonal Part-Time Customer Service Associate  in  Seattle, WA
    Former Employee - Work-From-Home Seasonal Part-Time Customer Service Associate in Seattle, WA

    I worked at Amazon.com part-time for less than a year

    Pros

    Home office, no commute, paid full-time training.

    Cons

    Barely above minimum-wage pay, and the company also seems to value negative behavioral reinforcement towards employees (rather than positive), cynicism, and self-serving ideals. They are very much for-profit rather than people driven, despite their "treat the customer like a friend," customer-centric processes. There was a lot of behind-the-scenes customer bashing by the management that was disturbing to me at the forefront. In training, frequent loss-of-job threats involving late completion of training materials were sent out globally, regardless if they were applicable or not. The training process itself was based on a "survival of the fittest" premise , and there was little mercy for the fallen.

    Advice to ManagementAdvice

    Positive reinforcement solves more problems than negative, especially when dealing with problematic employees. This environment was toxic for me. Though I had no issues there, the assumption that every worker must be a villain was a huge deterrent, and final dealbreaker, for me.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Sweet and Sour

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Phoenix, AZ
    Current Employee - Warehouse Associate in Phoenix, AZ

    I have been working at Amazon.com full-time for more than a year

    Pros

    There are many opportunities to grow with the company and they like crazy ideas and embrace difference so it never feels stiff to work there. There is monthly profit sharing, yearly stock and benefits on day one.

    Cons

    They seem to hire alot of college grads and older military, this is not a bad thing per say but when they are brought on to manage and have no experience in the warehouse or even in management then not only do they not get the respect but also there is tension and resistance to follow. This makes it hard on everyone and its worse when there is to many of these chiefs.

    Advice to ManagementAdvice

    Stop looking at your computer all day and see what's going on once and a while.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Very peculiar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Program Manager II  in  Seattle, WA
    Current Employee - Technical Program Manager II in Seattle, WA

    I have been working at Amazon.com full-time for more than a year

    Pros

    Amazon is indeed a very peculiar place to work. There are a lot of opportunities to move around, intelligent people, there is never a dull moment and diverse culturally. My experience has been positive so far, but it differs from team to team. I've known people who left the company due to a bad experience with management. They either left at their own or were fired. The relocation package is very generous and the hiring team does an excellent job of recruiting talents.

    Cons

    Be ready to work long hours, have little work-life balance, bad health benefits, no career guidance, lack of processes, still runs as a start up, little teamwork, raises are miniscule and I wish they were as obsessed with their internal customers as they are with external ones.

    Advice to ManagementAdvice

    Invest in really developing your people. Be more transparent with your employees and develop more ways to reward good performance. Teamwork has actually proven to be a good practice and I think everyone could benefit from it.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Amazon.com full-time for more than a year

    Pros

    Working with great talented set of people, opportunities for cool projects

    Cons

    Career growth, salaries (!?, yes, really). If you are in operations, that's hectic job as well. Work-life-balance is not so great.

    Advice to ManagementAdvice

    Recognize the employee's work more effectively

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate  in  Breinigsville, PA
    Former Employee - Warehouse Associate in Breinigsville, PA

    I worked at Amazon.com full-time for more than a year

    Pros

    - Office staff was present 24/7
    - The company was definitely moving to make things better for employees at the time I left
    - Decent hours (I prefer the extra days off to having a shorter workday)
    - One of the few companies still hiring for general labor while most are/were cutting back

    Cons

    - Poor compensation (benefits, salary, etc.)
    - Not many transferable skills learned/taught
    - Mediocre promotion availability (to be expected when you work in a warehouse with 2300 employees)

    Advice to ManagementAdvice

    Keep giving the employees a voice in how to change things and improving the workplace as a whole.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time for more than a year

    Pros

    Good company to work for.

    Cons

    Work/life balance rough during peak season.

  11. 2 people found this helpful  

    Software Engineer life sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time

    Pros

    You get to learn a lot and get very good experience

    Cons

    On calls are horrible. You can get paged anytime 24hrs/day for 7 days. Screws up your health

    Advice to ManagementAdvice

    Consider that employees have a life outside work too

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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