Amazon.com

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  www.amazon.com

Amazon.com Reviews

Updated December 15, 2014
Updated December 15, 2014
3,934 Reviews
3.4
3,934 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,664 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

970 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Area manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    Good pay and great benefits.

    Cons

    extremely long hours and fast paced environment.

    Advice to ManagementAdvice

    Develop programs and continuity. Don't constantly change policies and procedures on a daily basis

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Unrealistic Pick Rates expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker in Phoenix, AZ
    Former Employee - Picker in Phoenix, AZ

    I worked at Amazon.com full-time

    Pros

    Very nice people and management. Very nice facilities offered for the employees. Big break room loaded with TV's and microwaves and fridges to store your lunch.

    Cons

    You are on your feet for 10 hours. Your breaks include the time it takes to walk to the break room and get through security. By the time you get there your break is over.

    Advice to ManagementAdvice

    Reduce the pick rates and expectations for new employees. The warehouse is huge and it takes time to find your way around there.

    No opinion of CEO
  3.  

    Pressure Factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Delta, BC (Canada)
    Current Employee - Shift Supervisor in Delta, BC (Canada)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    People who can handle pressure and knows well to juggle with numbers its a go company

    Cons

    Adequate training will be provided,work life balance is good if u balance it.

    Advice to ManagementAdvice

    Please be aware its people working there not machines

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Sometimes exciting, often frustrating, usually interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investigations Specialist in Seattle, WA
    Current Employee - Investigations Specialist in Seattle, WA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    There are worse things you can do with a B.A. and knowlege of a foreign language. If you're analytical and you like researching and solving problems, this might work out well for you.

    Some teams of investigators are doing interesting and engaging work. But be aware that other teams are slogging through task after boring task. You want to find out before you start what the work will really entail and particularly how many tasks you will be required to do per hour. In general, the higher the number of investigations per hour, the more routine the work is.

    Colleagues are generally smart and friendly.

    Overtime is usually available if you want it.

    Start times are flexible, so you can come in earlier if you're an early riser or later if you're a late riser.

    If you don't like how things are going, just wait 5 minutes and it will change. The change may or may not be an improvement, but it will be different.

    Cons

    Pay is on the low end. For comparison, including OT pay, it's about one half to two fifths of a sofware developer salary (not counting software developer bonuses and stock options.)

    Overtime is mandatory for 2 months out of the year, roughly mid-November to mid-January. You can't take any vacation during the holidays and may be required to work ON the actual holidays.

    You're required to work on weekends (Sun-Thurs or Tues-Sat).

    You are required to account for all your time in 5-minute increments, which is exhausting and dehumanizing.

    It's easy to feel like an interchangeable cog in a machine when everything you do is monitored, measured and assigned a numerical value.

    It's not always obvious that the people steering the ship know what they're doing. The investigators are smart and have a lot of collective knowledge, but it's hard for them to make their voices heard.

    Advice to ManagementAdvice

    Holidays should be sacred. We get very few of them. Is the company really going to crash to a hault if we don't work on Christmas?

    The investigators are smart and they see what's going on. Listen to them.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Not the best job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Amazon Warehouse Worker in Columbia, SC
    Current Employee - Amazon Warehouse Worker in Columbia, SC

    I have been working at Amazon.com full-time (less than an year)

    Pros

    Steady pay.

    Meeting great people.

    It's a good workout.

    You get to see the other side of the online retail industry.

    Cons

    Extremely short breaks.

    Long hours.

    You're on your feet the entire time.

    For some reason the warehouse is always hot.

    Management sets unrealistic goals.

    Advice to ManagementAdvice

    Give people a chance to wind down during their breaks instead of bothering them about getting back on time. Set realistic goals so people don't get disappointed and discouraged with their own performance.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Good intern experience to learn to become an industrial engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer in Seattle, WA
    Former Employee - Software Development Engineer in Seattle, WA

    I worked at Amazon.com as an intern (less than an year)

    Pros

    Workload for interns is okay. Some interns came in 10am and left at 4pm.
    You will have access to play around with the code base Amazon has. It's a good opportunity to learn how the code was written in a big company as Amazon.
    People in Amazon are smart and kind.

    Cons

    Frugal is one of the principle that the company advocates, and it follows the principle very well. There is no free food; you have to pay even for soft drink and snack. Only free stuff is cheap coffee and tea. The allocated desktop is outdated, and you don't want do anything on it.
    Personnel management is loose: I was not assigned any work until week 3. I was surprised that Amazon is rich enough to hire an employee does nothing for such a long time.
    Sometime it requires to collaborate with other teams, but it's very difficult
    Interns get little attention, and it's difficult to get help if you are get stuck.

    Advice to ManagementAdvice

    Pay more attention to interns.

    Recommends
    Neutral Outlook
  8. 3 people found this helpful  

    Few bad apples spoil the barrel of wine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Seattle, WA
    Former Employee - Program Manager in Seattle, WA

    I worked at Amazon.com full-time (more than an year)

    Pros

    Working at Amazon gives you the ability to learn and to interact with incredibly smart people. There is no shortage of interesting projects or initiatives. Good place to develop writing skills.

    Cons

    Grinder culture, work is your life, incredibly bad and toxic managers tend to hang on much too long, and in some cases thrive. While everyone is a vocal proponent for direct communication style, finding errors in projects can lead to retaliation.

    Advice to ManagementAdvice

    Nasty personality does not indicate a successful manager.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good for some, others not so lucky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support (Fulfilment Centre)
    Former Employee - IT Support (Fulfilment Centre)

    I worked at Amazon.com full-time

    Pros

    Pay is good if you're in the right roles - Higher technical and management roles at least, some opportunity for travel in key roles. Share options aren't too bad.

    Cons

    If you are good at what you do and can follow the company line then you will do well, unfortunately in terms of IT in the warehouse part of the company don't expect to get a lot of technical work or opportunities for growth - far too many operational meetings that will destroy your soul. The Operations team is GOD which is understandable but other departments always come second even if their work actually supports the day to day operations. Expect lots of last minute projects that have to be delivered yesterday only to find most aren't used by Operations for months - begging the question of why the rush.

    Advice to ManagementAdvice

    Give support departments more respect for the work and advice that they give, Customers are what is important but the staff are the ones that make your company work, they need love too.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Differs a lot based on Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II in Seattle, WA
    Current Employee - Software Development Engineer II in Seattle, WA

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Based on the team, Amazon really pushes you hard to improve on your soft skills and other leadership qualities

    Cons

    Benefits, growth is highly variant and not competitive compensation. No work-life balance. Sometimes undue pressure.

    Advice to ManagementAdvice

    Stress more on technical goodness so as to reduce the operational load due to which almost the whole amazon is burning

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Fulfillment Associate (picker)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fulfillment Associate in San Bernardino, CA
    Former Employee - Fulfillment Associate in San Bernardino, CA

    I worked at Amazon.com full-time (less than an year)

    Pros

    Publicly traded corporation. Billions in assets. Okay, in other words it's a stable company, you can say you have a secure job. Easy to get into. I recommend waiting when they have a direct hire event to get in direct with Amazon and not thru an agency. You get all the good benefits, health, dental, vision, life, 401k, restricted stock units, pto, vacation, unpaid, discounts etc. all on the first day of employment when direct hire. The fulfillment center is high tech, well ventilated and water stations are plenty to keep hydrated during job. Not much micro managing. HR is easily accessible as they are on the floor. Nice cafeteria style lunch rooms with variable lunch options if you want to buy. Scattered bathrooms thought center as well. What else.. Oh and plenty of free parking.

    Cons

    Rate. I always said this job would be a keeper if weren't for rate. Or a at least doing a different job function where rate does not dictate you collecting a paycheck or collecting unemployment. Picking is amongst the demanding job functions in the fulfillment center. As of late 2014 rate was 114 per hour. Meaning picking 114 items per hour for 10 hours. Shifts are 4 days 10 hour shifts with 3 days off. Back to rate. Rate is what you are in here. You are nothing but a metric of performance. You are to be treated as a robot. Area managers are always switched. And almost always new. So there is no building relationships as coworkers. They are pressured to meet high production outputs or be fired. So in return they have to eliminate the underperformed. That's the way it is. I say get replace workers with high tech robots and save yourself money and increase production exponentially. Rate is robots not humans. At least humans who are intellectuals and are doing the job out of necessity and don't just have an empty head, like most of the unfortunate youth in there.

    Advice to ManagementAdvice

    Establish a more team oriented production output. Keep managers longer in their departments.
    Reconsider the rate metric or use your billions in cash to develop high tech robots to pick in your facility.

    Recommends
    Positive Outlook
    Approves of CEO

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