Amazon.com Reviews

Updated October 15, 2014
Updated October 15, 2014
3,654 Reviews
3.3
3,654 Reviews
Rating Trends

Recommend to a friend
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Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,505 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 112 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 331 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 599 reviews)

  • There is literally no work life balance inside this company (in 138 reviews)

More Highlights

885 Employee Reviews Back to all reviews

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  1.  

    It's warehouse work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Associate
    Current Employee - Fulfillment Associate

    I have been working at Amazon.com full-time (less than an year)

    Pros

    Time off is excellent, with opportunities for leaves of absence, paid time off, and unpaid time off. Pay, for the entry-level warehouse positions, stays about 30% above what area retailers provide, and benefits are good. They include a technical-focused tuition assistance program, company discounts, and stock options.

    In addition, the company has an open-door policy concerning management, and works hard to provide multiple avenues of communication for their employees.

    Cons

    Many jobs are highly repetitive, making injuries possible. You work ten- and twelve-hour shifts, and some placements in the warehouse involve walking 17 or miles, daily, on concrete. Overtime is often mandatory; you will work up to 60 hours a week.

    Expect to be saturated with metrics. In some departments, your every move is tracked, and "time off task," which could simply arise from difficulty finding an item or failing to walk quickly enough, results in disciplinary measures.

    As with anywhere, depending on the department and on your managers, expect to deal with favoritism and unequal expectations.

    Advice to ManagementAdvice

    -- Continue keeping your open-door policy and lanes of communication. They're great.
    -- Hire actual physical therapists to design stretching routines. Current routines are not medically sound.
    -- Create better systems for training new hires, who are currently basically thrown into the fray and expected to swim.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good experience in general

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Salary is good and get stokcs vests over first 4 years. Very challeging nad will push you to your limits and beyond. But good experience with Amazon. You are empowered ot have a direct impact on customers and hte business.

    Cons

    No work life balance. It might not be the good place if you are planning to stay long. It's a "sink or swim" environment.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company - Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker in Lexington-Fayette, KY
    Former Employee - Picker in Lexington-Fayette, KY

    I worked at Amazon.com full-time (more than an year)

    Pros

    Many schedules to work from. Good benfits in monthly profit sharing.

    Cons

    High turnover - managemnt is always in reactive mode. Burn -n- churn management

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Collator in Chattanooga, TN
    Current Employee - Collator in Chattanooga, TN

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Good benefits. some people are awesome to work with.

    Cons

    No upward movement from a T3 position

    Advice to ManagementAdvice

    The right person for a position is not always your friends.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Amazonian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Manager in Newark, NJ
    Former Employee - Senior Business Manager in Newark, NJ

    I worked at Amazon.com full-time (more than an year)

    Pros

    Love the company and love the people

    Cons

    Too bad I'm not a man

    Advice to ManagementAdvice

    Elevate more women

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 7 people found this helpful  

    Not great, but not terrible either.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I in Seattle, WA
    Current Employee - Software Development Engineer I in Seattle, WA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Pay is some of the best in the industry for a new grad, up there with Google and MS. Benefits are decent.

    Most teams work normal 40-hour weeks, unless you get unlucky enough to get put on a team with an insane workload or on-call rotation.

    Cons

    The culture hates developers and treats them like second-class citizens. Due to Jeff Bezos's obsession with miserliness (which he mistakenly calls "frugality") you will be given one standard monitor, one slow desktop, and one slow laptop with not enough RAM. If you want anything else, take it from an intern's desk after he/she leaves, or buy it yourself.

    In the same vein, funding to fix "developer pain" issues is non-existent. Could everyone's job satisfaction or productivity be vastly improved by having a few developers work on environment, tooling, or build system issues? Doesn't matter! You can either voluntarily spend your free time working on it, or do without. Actually lots of business-critical internal tooling is maintained this way, by "volunteers". Be prepared for tools you use every day to fall over when whatever random guy maintains them leaves the company! Management doesn't care. All hail "frugality"!

    Your manager will probably technically be a former engineer. But teams are informally run by business people here, not engineers. They love to strong-arm engineering managers into committing to dates for project launches without spending an appropriate amount of time investigating and scoping out the work.

    Oh, and the main reason projects take so long is because given a choice between spending two months on doing something correctly, and one month on some horrible hack that makes it kinda work but convolutes your entire architecture, guess what the non-technical people who run your org will pick EVERY time... It's gotten to the point that we have business code no one understands or is willing to touch, simply by "death by a thousand cuts" with no time ever allocated for refactoring.

    Don't even get me started on the space... I hope for your sake that you get put in one of the new buildings that are "only" normal high-density seating, not Amazon high-density seating. Otherwise, your work environment will sound like a high school cafeteria and be about as productive.

    Advice to ManagementAdvice

    Give engineers what they want! You have a tech employees' survey; actually listen to it, even if it would cost you a bit more money. Giving programmers nice tools and offices would already go a long way towards happiness, and cost you barely anything as a percentage of salary.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    HIGH turnover, Some OT and maybe some unpaid voluntary time off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Picker in Chester, VA
    Current Employee - Picker in Chester, VA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    You get to meet people who are from most age groups. If you can stay long enough you can try most anything at your skill level or lower. Pay is ok

    Cons

    Did I say High turnover? I'd say that 50 percent of all new hires leave after 30 days or less. The performance rate they want is hard to achieve considering the work flows they put on you are challenging at best. They WILL terminate you for not meeting rate. You might stay with one manager for about 6 months then either they promote move or leave.

    Advice to ManagementAdvice

    Listen to what your employees say about the atmosphere of the company

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    OK experience at Amazon... very unstructured and political environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at Amazon.com full-time (less than an year)

    Pros

    Cool to be part of a growing and young company

    Cons

    Management environment is very difficult. Not a pleasant experience. Experienced managers have very dictatorial style that sucks creativity and fun out of the work experience.

    Advice to ManagementAdvice

    Empower the people that you hire.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Good money but employe doesn't care for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager-III Quality in Seattle, WA
    Current Employee - Manager-III Quality in Seattle, WA

    I have been working at Amazon.com full-time (more than 5 years)

    Pros

    1. Stocks
    2. Interesting Challenges
    3. Very smart people

    Cons

    1. Work life balance
    2. Very Dev focussed environment so QA is always a support role
    3. Benefits are very average

    Advice to ManagementAdvice

    1. Sr. management is ruthless and need to respect engineers
    2. Please look at the attrition metric and do something about it

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker in Lexington-Fayette, KY
    Former Employee - Picker in Lexington-Fayette, KY

    I worked at Amazon.com full-time (less than an year)

    Pros

    The job keep you moving and pay well.

    Cons

    Management was horrible. Time off not approved for deaths.

    Advice to ManagementAdvice

    Understand your employees views and wishes.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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