Amdocs Reviews

Updated March 26, 2015
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3.4
880 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
424 Ratings

880 Employee Reviews

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  1. 1 person found this helpful

    Amdocs is Forward thinking in anticipating the needs of the customer and very receptive to feedback from the client.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Training opportunities are plentiful at Amdocs and as a part of leadership there are multiple ways to compensate employees who step above and beyond,

    Cons

    Amdocs is a large company with multiple divisions and I feel as though those divisions are not integrated as well as they could be. Cross training across the divisions would be beneficial in selling services.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. A solid mature corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Expert
    Current Employee - Solution Expert

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    A lot of opportunities to learn and change positions.
    Decent salary,compensations and benefits.
    leader in its field.
    Culturally diverse.

    Cons

    Some old technologies are used.
    Move slow, but it's a big corporate.
    HR is lean and not very good, more of the HR functions are delegated to your managers, I had great managers throughout but this is not their strong suite.
    a little bit too much bureaucracy, internal politics and inefficient communication.

    Advice to ManagementAdvice

    Rebuild the HR organization to take responsibility for it's human resources, this is not the job of a highly skilled manager of another field.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    flexibility, benefits, hours, commute, vacation and sick days

    Cons

    project management, layers of communication, lack of professional development, pay increases and bonuses

    Advice to ManagementAdvice

    Start paying to attention to valuable employees online

    Doesn't Recommend
    Neutral Outlook
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  5. Very good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    Career Path options, professional growth, reasonable pay

    Cons

    good if you are interested in business. Less if you are a tech guru

    Recommends
    Positive Outlook
  6. Not a good company for US workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Architect in Orlando, FL
    Current Employee - Systems Architect in Orlando, FL

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Benefits. Allowed to work from home.

    Cons

    US workers are treated as an undesirable necessity to service the many offshore positions. There are constant layoffs as jobs are moved offshore. Offshore turnover is very high with a result of a lot of knowledge loss, Management has no clue what our challenges and day to day work is and treats us with distrust.. There is a lot of wasted overhead tracking everything. Even when the company does well the bonuses and raises are few,

    Advice to ManagementAdvice

    Realize that employees are not simple cogs that can be replaced with cheaper resources offshore. Recognize that the skill sets are varied and one person cannot successfully support such a multitude of applications with hugely varied technologies. The tone of how you speak to employees is so condescending and accusatory.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Sr SME Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior PHP Developer in Chesterfield, MO
    Current Employee - Senior PHP Developer in Chesterfield, MO

    I have been working at Amdocs

    Pros

    Great professional development resources. Involved workflow/people management. No micromanagement. Importance placed on professional behavior.

    Cons

    Group supported a single client. The client dried up. Group downsized.

    Recommends
    Positive Outlook
  8. Working as a lead frontend developer at Amdocs.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Good people
    Good location
    Team work
    Work-life balance

    Cons

    Low salary
    Low bonus
    No stock options
    Low job satisfaction

  9. Good one

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Nice company .. good salary

    Cons

    Lower work life balance and too much aggressive schedules

  10. Great company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    Great options for consultants to work in several parts of the world and also the company takes really good care on the road.

    Cons

    Promotions are really hard to get due to the amount of the current structure which take good employees to leave the company.

    Advice to ManagementAdvice

    New ways to improve the promotion policy based on skills and not on seniority.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Good place to start, but don't make your career here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Get access to a lot of good ideas and work processes.

    Cons

    It's a good ole sweatshop.

    Advice to ManagementAdvice

    You need to get better if you want your employees to get better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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