Amdocs Reviews

Updated April 23, 2015
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3.4
903 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
324 Ratings

903 Employee Reviews

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  1. Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good food, good perks and environment

    Cons

    less learning about various technology

  2. Limited career development, below market compensation rates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Herndon, VA
    Current Employee - Anonymous Employee in Herndon, VA

    I have been working at Amdocs full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Experience working for 20,000 person Israeli company
    Exposure to current software technologies and platforms
    Expertise in working across multiple time zones/countries for all projects
    Well stocked snack area

    Cons

    Zero career advancement unless you're from Israel, job changes are always lateral
    Stagnant upper management (lifetime jobs for Israeli staff) means that career advancement opportunities are rare, and usually taken by Israeli employees
    Salary adjustments are limited to upper tier employees to "encourage churn"
    Below market average compensation rates, salary adjustments rarely match cost of living increases
    Jobs are off-shored to lower-cost centers like India and Kuala Lumpur whenever possible
    Byzantine internal processes for everything, very difficult to navigate
    Arbitrary approvals process centralizes decision-making in Tel Aviv

    Advice to Management

    Empower company locations in other countries to develop own processes and procedures
    Provide career advancement paths for all employees, not just Israeli natives
    Drop the snack bar and coffee/tea service, and pay better wages

  3. Helpful (1)

    Leaders in telecom but limited growth Opps in NA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Amdocs

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Leaders in Telecom products, solutions and managed services. Overall good company to work for if you are in Israel or India. Good options to move to other teams internally.

    Cons

    Minimal growth opportunities if you are in North America - Always trying to minimize onshore staff and support functions in NA. Company does not believe in the concept of work-life balance. As a standard practice at least 50% of the workforce end up working at least one day of the weekend.

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  5. Helpful (1)

    Amdocs is Forward thinking in anticipating the needs of the customer and very receptive to feedback from the client.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Training opportunities are plentiful at Amdocs and as a part of leadership there are multiple ways to compensate employees who step above and beyond,

    Cons

    Amdocs is a large company with multiple divisions and I feel as though those divisions are not integrated as well as they could be. Cross training across the divisions would be beneficial in selling services.

  6. A solid mature corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Expert
    Current Employee - Solution Expert

    I have been working at Amdocs full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    A lot of opportunities to learn and change positions.
    Decent salary,compensations and benefits.
    leader in its field.
    Culturally diverse.

    Cons

    Some old technologies are used.
    Move slow, but it's a big corporate.
    HR is lean and not very good, more of the HR functions are delegated to your managers, I had great managers throughout but this is not their strong suite.
    a little bit too much bureaucracy, internal politics and inefficient communication.

    Advice to Management

    Rebuild the HR organization to take responsibility for it's human resources, this is not the job of a highly skilled manager of another field.

  7. Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    flexibility, benefits, hours, commute, vacation and sick days

    Cons

    project management, layers of communication, lack of professional development, pay increases and bonuses

    Advice to Management

    Start paying to attention to valuable employees online

  8. Very good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Career Path options, professional growth, reasonable pay

    Cons

    good if you are interested in business. Less if you are a tech guru

  9. Helpful (1)

    Not a good company for US workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Architect in Orlando, FL
    Current Employee - Systems Architect in Orlando, FL

    I have been working at Amdocs full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits. Allowed to work from home.

    Cons

    US workers are treated as an undesirable necessity to service the many offshore positions. There are constant layoffs as jobs are moved offshore. Offshore turnover is very high with a result of a lot of knowledge loss, Management has no clue what our challenges and day to day work is and treats us with distrust.. There is a lot of wasted overhead tracking everything. Even when the company does well the bonuses and raises are few,

    Advice to Management

    Realize that employees are not simple cogs that can be replaced with cheaper resources offshore. Recognize that the skill sets are varied and one person cannot successfully support such a multitude of applications with hugely varied technologies. The tone of how you speak to employees is so condescending and accusatory.

  10. Sr SME Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior PHP Developer in Chesterfield, MO
    Current Employee - Senior PHP Developer in Chesterfield, MO

    I have been working at Amdocs

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great professional development resources. Involved workflow/people management. No micromanagement. Importance placed on professional behavior.

    Cons

    Group supported a single client. The client dried up. Group downsized.

  11. Working as a lead frontend developer at Amdocs.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Good people
    Good location
    Team work
    Work-life balance

    Cons

    Low salary
    Low bonus
    No stock options
    Low job satisfaction

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