Amdocs

  www.amdocs.com
  www.amdocs.com

Amdocs Reviews

Updated December 9, 2014
Updated December 9, 2014
1,176 Reviews
3.3
1,176 Reviews
Rating Trends

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
369 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

291 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Development Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Manager
    Current Employee - Development Manager

    I have been working at Amdocs

    Pros

    Leadership is always providing a positive attitude environment and they deliver no matter what the cost. the company has good benefits at a low cost.

    Cons

    Very aggressive work schedules, can work several hours in a day or week to make sure we are delivering the best possible solution on-time.

    Advice to ManagementAdvice

    consider comp-time for additional hours work making sure the company is making it's goal

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good Company but 200% work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Champaign, IL
    Current Employee - IT Manager in Champaign, IL

    I have been working at Amdocs

    Pros

    Many opportunities across globe
    Little higher salary compared to market.

    Cons

    No planning and Fire fighting all the time.
    200% work expected from each employee.
    No work life balance at all.

    Advice to ManagementAdvice

    Work life balance to employees to be considered seriously.
    Employee satisfaction is very important, just not the profits and revenue per quarter.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good company for programmers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager IT in Dallas, TX
    Current Employee - Manager IT in Dallas, TX

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    very strong programmers company, a lot of outsourcing.

    Cons

    use of H-1B program is strong, very strong outsourcing to India, Israel, Mexico, and many layoff's if not a programmer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Putting in extra work means nothing to Amdocs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    Stable company. Good medical benefits.

    Cons

    Zero Work-Life Balance. Little compensation (very little) for above-and-beyond, go-the-extra-mile work.

    Advice to ManagementAdvice

    Compensate the people who are giving their life and sacrificing their family time to get their work accomplished.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Senior Testing Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Testing Engineer in Dallas, TX
    Current Employee - Senior Testing Engineer in Dallas, TX

    I have been working at Amdocs full-time (more than an year)

    Pros

    Lots of new work and domain knowledge to gain

    Cons

    repetitive work, less promotions

    Advice to ManagementAdvice

    Better and improve work culture

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Senior Subject Matter Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Senior Subject Matter Expert in Atlanta, GA
    Current Employee - Programming Senior Subject Matter Expert in Atlanta, GA

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Best in Class telecom billing products .
    Vendor for all the major Telcos in NA and Europe.
    Good Vacation and Sick balance bank
    Good Medical Insurance for NA

    Cons

    Average Salary
    Too Much politics
    No easy promotion
    Some teams have really bad work life balance but if you are in Development team then you should be fine .
    No easy route to change or excel your career.

    Advice to ManagementAdvice

    Trust your employees and give them leadership role so that Business can expand !

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    An average place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    The company has decent benefits. They try to encourage a work/life balance. I have a great deal of freedom, but I have also proven I'm capable of self management. My immediate manager is very helpful, attentive, gives me freedom and authority to work and trusts my judgment. This has been the greatest benefit for working with this company.

    Cons

    It's very difficult for divisions to work well together. It's also more difficult to find opportunities to advance. You can get a lot of responsibility added to your plate, but no adjustment to pay to match the responsibility. Additionally, one can get lost and become an unknown within Amdocs when one's time is spent 100% at a client site. There's no solid training program, nor any guidance from upper management. You just kind of enter the company and get stuck at one job. Unless you are doing sales and make the big closes, you don't get noticed.

    Advice to ManagementAdvice

    Add a rigorous training program, a viable career advancement path, and review compensation packages to ensure they match level of responsibility.

    Positive Outlook
    Approves of CEO
  9.  

    I have been working at Amdocs full-time

    Pros

    Telecom domain knowledge. Friendly work environment.

    Cons

    Less onsite opportunities. Only short time relocation at present. Not very technical enhancements in your career.

  10.  

    development group leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Group Leader in Champaign, IL
    Current Employee - Development Group Leader in Champaign, IL

    I have been working at Amdocs full-time (more than an year)

    Pros

    learning opportunities in projects is good
    product knowledge is available to employees
    telecom focused company and all products related to telecom

    Cons

    weak middle level management in taking sound decision
    No promotion opportunities and not good roadmap for employees development
    working culture is dependent on project and manager

    Advice to ManagementAdvice

    learn to improve on mistakes

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    very knowledgable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Good new technologies to learn, Hot telecom area. Good prospects for newbies. Nice cultural mix and overall a neat place. Initial salary may be good for a year.

    Cons

    too much work and growth lineup is weak. The compensation remains same for long. Hiring freezes common. Benefits not in line with market and work. Management is very narrow.

    Advice to ManagementAdvice

    raise and growth

    Recommends
    Neutral Outlook
    Approves of CEO

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