Amdocs Reviews

Updated July 24, 2015
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4.0
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Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
163 Ratings

Pros
  • They try to encourage a work/life balance (in 89 reviews)

  • depending on project/location - work culture varies (in 117 reviews)

Cons
  • The worst part involved the infamous lack of work/life balance (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Pros and Cons

383 Employee Reviews

Sort: Popular Rating Date
  1. Good overall

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Manager in Dallas, TX
    Current Employee - Implementation Manager in Dallas, TX

    I have been working at Amdocs full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work culture, fair salary not best but not bad either. Good atmosphere overall. Good opportunities across globe. If one doesn't like current project,, plan to move to different one, plenty of opportunities exists. Flexible working hours

    Cons

    low salary hikes, recent changes are taking away perks

    Advice to Management

    Please continue to be how Amdocs used to be, cost cutting measures may not bring significant cost saving but impacts employee satisfaction


  2. Good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Subject Matter Expert in Champaign, IL
    Current Employee - Senior Subject Matter Expert in Champaign, IL

    I have been working at Amdocs

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible work day Great team

    Cons

    less exposure to newer technologies

    Advice to Management

    -


  3. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very community and employee focused company. Lots of opportunity to grow within the company, lot's of emphasis put on employee education and training.

    Cons

    Sometimes stressful and demanding. It's a very global company, so finding way to collaborate and interact can sometimes be a challenge.

    Advice to Management

    Provide more training and learning opportunities for satellite offices and remote employees.


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  5. good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    innovative company, keeps pushing to improve customer experience

    Cons

    my only personal con, is working remotely from the main branch


  6. Working in Amdocs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people, very knowledgable , will help with anything, great place to learn new things, multi culture environment , travel , relocation opertunities and more.

    Cons

    Lacking communication from the top down, not many feedbacks during the year, not many growth opertunities


  7. Top priority projects for tier 1 telcos

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time

    Pros

    IN Amdocs you will be involved in the most complicated and highest priority projects that will add a lot of value to your experience and resume. Amdocs solutions are usually the core of its customers business (billing, ordering, etc) therefore the projects involve key roles from both sides (Amdocs and the customer) and expose you to a lot information about the business and IT that you would never be exposed to in smaller lower priority projects.

    Cons

    It takes time to get use to the Amdocs environment and the different organizations and decision makers as well as company characteristics in order to feel comfortable. I beleive it takes 3-6 months until new comers feel connected and comfortable who is who and how to move things forward.


  8. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Chesterfield, MO
    Current Employee - Software Engineer in Chesterfield, MO

    I have been working at Amdocs full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work life balance, good atmosphere, employee friendly company, good learning opportunities

    Cons

    Not sure about career growth opportunities, sometimes workplace politics prevents you from growing


  9. It is not just IT company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Expert in Seattle, WA
    Current Employee - Software Development Expert in Seattle, WA

    I have been working at Amdocs full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Trying to say something definitive about such a huge company is similar to an attempt to say something about the whole automobile industry based on your own car. If you got lucky you have a great car, if less lucky you will struggle with repairs all your life. Similar here, people who reach into the core development projects might get a chance to work on the latest technologies and implement critical mission systems. However, if you are less lucky, even if you've got a good IT background they might assign you a position to implement a bunch of business rules for a particular customer, which will end up in writing a bunch of if-else-get substring-close file statements, and you can do this for years. It also depends on the team and manager - people are different, so are the managers. Some will make your life better, and some will transform it into a nightmare. The key is to understand what is for you and what is not, and act accordingly. It is not a pure IT company. One who wants to succeed must possess border skills like attention to details, ability to talk to the customers and understand their needs, be proactive. People who are IT-only inclined will not find this company satisfactory enough, because the chance of getting into the core development is small. But those who are perfectionists, like to make the job done till the end whatever it will be, and also possess good IT skills will be those who will find themselves like fish in the water.

    Cons

    Travel in economy class even during the long hours flights. Very long time to wait for a promotion.

    Advice to Management

    Create more opportunities to work in core development (though this will also create new opportunities for customization-work for other people, so it will always be catch-22 situation).


  10. Silos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - lots of room to learn and develop skills - encouraged to be innovative and entrepreneurial

    Cons

    - no training budget - travel in economy for even long haul flights

    Advice to Management

    - need to work less in silos- create more synergies - unclear progression/promotion opportunities


  11. rewarding experience for hard working people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Group Leader in Champaign, IL
    Current Employee - Development Group Leader in Champaign, IL

    I have been working at Amdocs full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company does take care of people who do hard work and smart work

    Cons

    Work life balance is not good. Generally people stretch beyond normal working hours

    Advice to Management

    Work life balance is not good. Generally people stretch beyond normal working hours.



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