Amdocs

www.amdocs.com

Amdocs Reviews

Updated January 28, 2015
Updated January 28, 2015
1,237 Reviews
3.3
1,237 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
390 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

159 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good place to start, but don't make your career here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Get access to a lot of good ideas and work processes.

    Cons

    It's a good ole sweatshop.

    Advice to ManagementAdvice

    You need to get better if you want your employees to get better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Need to be Israelis or Indians to climb up ladder.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Herndon, VA
    Current Employee - Anonymous Employee in Herndon, VA

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    Established. Stable. Big organization. Decent benefits.

    Cons

    Almost all management levels are either Israels or Indians.
    Low annual increment 1.5% average.
    Bonus is just ok.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Company Culture is not Friendly, Upper Management is Apathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior SME in Dallas, TX
    Current Employee - Senior SME in Dallas, TX

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Start Pay is Average
    Benefits are Average
    Facility varies but generally actual company facilities are nice, well kept and coffee, tea, and various snacks are available regularly

    Cons

    Unofficial culture of we do not care how it gets done as long as it gets done which allows for incompetent and lazy workers to be carried by others.
    Bonuses and raises are not frequent and generally not much
    Promotions are even harder to come by and aren't always based on the best possible applicant, nepotism, nationalism and favoritism are rampant
    Work life balance in the project I work in is across the board unreasonable
    Upper management does not back their people and often makes decisions to their teams detriment they are apathetic and very quick to tell their people just how replaceable they are
    No friendliness towards coworkers no sense of community at all, often people will segregate themselves according to country/region of origin. People will not engage with you unless you are on their team or they wish to join your team.\\
    Evaluation system is an absolute Joke

    Advice to ManagementAdvice

    When new Understand the processes before making major changes to them as not doing so can have unintended consequences
    Appreciate a good employee and reward people based on merit

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Uncertainty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 10 years)

    Pros

    Breakfast, benefits and work hours

    Cons

    Uncertainty of status, poor management

    Advice to ManagementAdvice

    Get to know your associates responsibilities

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    No respect for life outside work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Amdocs

    Pros

    Good pay, especially for the area.

    Decent amount of freedom on job.

    Cons

    Long hours. Ridiculous at times.
    Poor training
    On call even when not in rotation
    Lack of Americans working there, significant culture difference

    Advice to ManagementAdvice

    Work life balance must mean something

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Lack of structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Atlanta, GA
    Former Employee - Senior Consultant in Atlanta, GA

    I worked at Amdocs full-time

    Pros

    There are some great platforms which the company has acquired.

    Cons

    Lack of Structure and leadership direction.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Subject Matter in Champaign, IL
    Current Employee - Programming Subject Matter in Champaign, IL

    I have been working at Amdocs full-time (more than 8 years)

    Pros

    Make it happen attitude and culture. Benifits and salary is good and comparable to market.

    Cons

    Work life balance - Very low.
    Office culture - Ok but more of fire fighting

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Its just okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Group Leader in Saint Louis, MO
    Current Employee - Development Group Leader in Saint Louis, MO

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    work-life balance is great.
    can work from home.
    compensation is good.

    Cons

    there are cuts every year so every year i'm afraid of losing my job.
    management are all yes men - they don't challenge leadership at all and in turn policy changes are put in place that hinder rather than help.
    no room for growth

    Advice to ManagementAdvice

    Upper management needs to be more in-tune with what's really going on. Policies and changes they put in place they try to make one size fits all and it doesn't.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Lake Saint Louis, MO
    Current Employee - Director in Lake Saint Louis, MO

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    Pay on time, don't micro-manage, supportive lower level management. Great team building events

    Cons

    Don't keep promises. Will exploit your creativity. Politics

    Advice to ManagementAdvice

    Get a view of the world from the ground up, not from lofty towers down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Limited Options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Amdocs full-time (more than a year)

    Pros

    Free parking, spacious cubes, excellent work personal life balance (often overtime is compensated by additional days off)

    Cons

    Regardless of how well you perform, raises are nonexistent (even for cost of living). Promotions rarely exist and usually only after one threatens to quit. Organization is quite disorganized and doesn't work well as a team. Not the ideal workplace for top talent

    Advice to ManagementAdvice

    Invest in talent (promotions and pay increases). Ensure all teams are working to the same goal. Remove the hierarchy issues

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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