Amdocs Reviews

Updated September 20, 2014
Updated September 20, 2014
1,085 Reviews
3.3
1,085 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
334 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

140 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Subject Matter  in  Champaign, IL
    Current Employee - Programming Subject Matter in Champaign, IL

    I have been working at Amdocs full-time for more than 8 years

    Pros

    Make it happen attitude and culture. Benifits and salary is good and comparable to market.

    Cons

    Work life balance - Very low.
    Office culture - Ok but more of fire fighting

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Uncertainty

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Salary, Location, Breakfast, micro-supervision, nothing else

    Cons

    Management, Culture, Cliques, Anxiety, Uncaring

  3.  

    Its just okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Group Leader  in  Saint Louis, MO
    Current Employee - Development Group Leader in Saint Louis, MO

    I have been working at Amdocs full-time for more than 5 years

    Pros

    work-life balance is great.
    can work from home.
    compensation is good.

    Cons

    there are cuts every year so every year i'm afraid of losing my job.
    management are all yes men - they don't challenge leadership at all and in turn policy changes are put in place that hinder rather than help.
    no room for growth

    Advice to ManagementAdvice

    Upper management needs to be more in-tune with what's really going on. Policies and changes they put in place they try to make one size fits all and it doesn't.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Lake Saint Louis, MO
    Current Employee - Director in Lake Saint Louis, MO

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Pay on time, don't micro-manage, supportive lower level management. Great team building events

    Cons

    Don't keep promises. Will exploit your creativity. Politics

    Advice to ManagementAdvice

    Get a view of the world from the ground up, not from lofty towers down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Limited Options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Amdocs full-time for more than a year

    Pros

    Free parking, spacious cubes, excellent work personal life balance (often overtime is compensated by additional days off)

    Cons

    Regardless of how well you perform, raises are nonexistent (even for cost of living). Promotions rarely exist and usually only after one threatens to quit. Organization is quite disorganized and doesn't work well as a team. Not the ideal workplace for top talent

    Advice to ManagementAdvice

    Invest in talent (promotions and pay increases). Ensure all teams are working to the same goal. Remove the hierarchy issues

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Not fun anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time

    Pros

    Can't even remember one good point.

    Cons

    - no innovation at all
    - same old software and business.
    - don't expect to get promoted if you are sincere and hardworking but not political
    - too much politics
    - all the great employees left

    Advice to ManagementAdvice

    - pay some attention to employee retention
    - pay the employees at par with the market.
    - explore new business domains.
    - improve employee morale.

    Doesn't Recommend
    Negative Outlook
  8. 3 people found this helpful  

    Dismal place to work. Only work for them if there are no other options.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Manager  in  Charlotte, NC
    Former Employee - Development Manager in Charlotte, NC

    I worked at Amdocs full-time for more than 10 years

    Pros

    Benefits: on par with most corporations. Healthcare is reasonably priced and plan selection is good.

    Cons

    1. Very poor HR policies. Amdocs has a policy that there must be poor ratings given to some percentage of the employee base deserved or not.
    2. When Amdocs bought the company I was working for the first thing they did was give senior management stay bonuses. Then everyone on the management team was demoted one level down.
    3. The first thing Amdocs said after the acquisition was 'These people make too much money can't wait till we can take care of that'.

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    sales yes men

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director Sales  in  Atlanta, GA
    Current Employee - Senior Director Sales in Atlanta, GA

    I have been working at Amdocs full-time for more than 5 years

    Pros

    diverse and good pipeline of products,and great installed based of customers...string delivery organization and well known name

    Cons

    sales leadership wants simply yes men....too buddy buddy with each other..no encouragement to look at new ways and new initiatives.....lack of new and exciting products...no investment in products......

    Advice to ManagementAdvice

    get rid of NA sales leadership...

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Excellent people, horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time for more than 8 years

    Pros

    Coworkers that are willing to work themselves to death to deliver, extremely knowledgeable and helpful. Decent salary and benefits

    Cons

    Helpful coworkers do not extend to management or HR. No work/life balance. No growth plans. yearly reviews turn into high school popularity contest if you're even lucky. Most times promotion will depend on your last name.

    Advice to ManagementAdvice

    Not going to even waste my time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    So much hope. So little actual good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Dallas, TX
    Current Employee - Senior Consultant in Dallas, TX

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Pay is ok, Health benefits are good. Offices can be nice as fac staff there is trying to make improvements.

    Cons

    Projects with insane timelines to keep clients happy. Amdocs delivers alright, over the bodies of it's staff.

    You can move up if you are Israeli. Otherwise, just wait in the back of the bus, for a longtime. Promotions, bonus, raises, etc go to the Israeli first, and everyone else third no matter how good you are.

    The same goes for your role or job duties, you end up doing the crummy work while any good roles will be given to Israeli brought over either from within the company or a friend hired on from outside. The amount of protectionism is really sad.

    HR dept is a mess, every year the process is changed and you have little to know idea what you will be graded on. Management feedback is nonexistent and you are left guessing if you are doing a good job or not. Once you get your grade from the annual review, it is to late to do anything about it and you are stuck with it for the year as there is no grievance process.

    Advice to ManagementAdvice

    Values program was a nice idea but appears to be nothing more than lip-service now. Give the staff a grievance process and STOP agreeing to these project timelines just kiss the client's rear end

    Recommends
    Neutral Outlook
    No opinion of CEO

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