Amdocs

  www.amdocs.com
  www.amdocs.com

Amdocs Reviews

Updated November 16, 2014
Updated November 16, 2014
1,157 Reviews
3.3
1,157 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
364 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 87 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 111 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 148 reviews)

  • Management seems proud that there is no work life balance (in 39 reviews)

More Highlights

151 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Corporate gobbdyegood with lots of newspeak

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Raanana (Israel)
    Former Employee - Anonymous Employee in Raanana (Israel)

    I worked at Amdocs as an intern (less than an year)

    Pros

    Global company
    Professional professional procedures
    One of the few Israeli tech companies that is business oriented rather than technical oriented

    Cons

    While Amdocs may once have been an innovative company today they are more concerned about their perception rather than moving forward. They have an innovation department that is not up-to-date with the latest trends and technologies in business and technology innovation, which is siloed away from R&D and the corporate strategy. Many
    Because they are so big they won't move and aren't interested in exposure to smaller companies or startups or methodologies that today are taught at the leading business schools (Lean Startup, Kanban, Agile) but weren't popular a decade ago. They look at failing companies like IBM and Comverse for inspiration.

    Advice to ManagementAdvice

    Begin to innovate
    Bring in fresh blood (including people with start-up experience). Very hard for young people to get hired.
    Understand many of your existing employees are resistant to change.
    Expose employees (from all departments) to more fresh ideas

    A large company can grow for a while but once the telecom industry disrupts, Amdocs is doomed. It'll be around in 3 years but what about the next 30?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Company Culture is not Friendly, Upper Management is Apathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior SME in Dallas, TX
    Current Employee - Senior SME in Dallas, TX

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Start Pay is Average
    Benefits are Average
    Facility varies but generally actual company facilities are nice, well kept and coffee, tea, and various snacks are available regularly

    Cons

    Unofficial culture of we do not care how it gets done as long as it gets done which allows for incompetent and lazy workers to be carried by others.
    Bonuses and raises are not frequent and generally not much
    Promotions are even harder to come by and aren't always based on the best possible applicant, nepotism, nationalism and favoritism are rampant
    Work life balance in the project I work in is across the board unreasonable
    Upper management does not back their people and often makes decisions to their teams detriment they are apathetic and very quick to tell their people just how replaceable they are
    No friendliness towards coworkers no sense of community at all, often people will segregate themselves according to country/region of origin. People will not engage with you unless you are on their team or they wish to join your team.\\
    Evaluation system is an absolute Joke

    Advice to ManagementAdvice

    When new Understand the processes before making major changes to them as not doing so can have unintended consequences
    Appreciate a good employee and reward people based on merit

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Amdocs Employment review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in Pune (India)
    Current Employee - Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    There are no Pros in the present scenario of this company.

    Cons

    Day by day its going down with regards to employee care and other organizational policies.For people working in Support its as good as they are in HELL.Promotions are hard to come and with a new policy coming recently it will even stop in the coming years.Work pressure is extreme and will only increase and with minimal resources the organization wants 100% results.

    Advice to ManagementAdvice

    Perks have been excellent when i joined and in the present scenario they can be considered still good if compared to the industry practices.Office culture is nice with lot of employee engagement activities being done so that the employee is not only bogged down with work.Group leader/team leaders can be termed as HITLERS where they pretend to know everything but actually know nothing!! Advice to Senior management will be "Please AWAKE". With your Unethical policies you are making a really bad name for AMDOCS outside which some years ago was a dream company to work for many of us.From last ten years in INDIA Amdocs just went to 3.4 Billion dollar starting from 3.2 billion dollar company.Management needs to concentrate more on this rather than bringing irrelevant practices .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Amdocs - NBU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Raanana (Israel)
    Current Employee - Business Analyst in Raanana (Israel)

    I have been working at Amdocs full-time (more than an year)

    Pros

    A good place to gain some experience.

    Cons

    Work environment is really frustrating from all point of views:
    1. Most of the management couldn't care less about their employees and that's ok, i mean, they are not my friends but my bosses but at least show some respect to your employees and make them feel that you are not a slave.
    2. The offices are bad, really bad.
    3. No promotions - forget about it at least for the first 4 years.

    Advice to ManagementAdvice

    You do not have to respect your employees or their needs but at least try to show that you do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Uncertainty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 10 years)

    Pros

    Breakfast, benefits and work hours

    Cons

    Uncertainty of status, poor management

    Advice to ManagementAdvice

    Get to know your associates responsibilities

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Avoid it! Dont yoin, you will regret it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Budapest (Hungary)
    Former Employee - Senior Subject Matter Expert in Budapest (Hungary)

    I worked at Amdocs full-time (less than an year)

    Pros

    To be honest I cannot say any.

    Cons

    The business model in Hungary is to buy himself into business. Then squezze people until they quit. After every 2 gone peope assign 50% to the project of a "developer" in a low cost location.

    Amdocs in Hungary is supporting billing sofware for Telecommnication companies. The business was won from HP. At HP 30 people were doing this, the customer was satisfied. After Amdocs took ower 10 people should have done the same output in better quality and less time.

    Considering that:

    - there is no hiring at all. If any, it is only in low cost location. (India)
    - No investment in people or technology to facilitate work or quality. (10+ years old technology unchanged, no trainings, no documentation)
    - It is expected from you to work a little harder often. Unpaid extra hours + unpaid weekend work.
    - After raising the problem to management, nothing ever changed.
    - There are always issues with the reporting codes. Co workers who are enterpreners often get paid late.
    - Customer is getting inpacient/angry for the drop of quality. which is always your fault.
    ( From the 10 people above only 6 were working by the time I left...)

    I think this business is going to terminate soon. Don't join Amdocs in Hungary.

    Advice to ManagementAdvice

    1- The business model : sqeeze the people until they quit works for the short term only.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Would be nice to be trusted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle-manager in London, England (UK)
    Former Employee - Middle-manager in London, England (UK)

    I worked at Amdocs full-time (more than 5 years)

    Pros

    Pays relatively well with good benefits

    Cons

    Not trusted to meet customers without a chaperone
    No trust in middle management to make human resources decisions - everything dictated by global dictates without consideration of local customs
    No value seen in non-core products

    Advice to ManagementAdvice

    You pay your staff (especially your managers) well - stop micro-managing the and trust them to do their job.
    If you acquire a successful company to complement your current portfolio, understand what it does and how it is making money, Don't just run it into the ground through ignorance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    SSME

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME in Pune (India)
    Current Employee - SSME in Pune (India)

    I have been working at Amdocs full-time (more than an year)

    Pros

    flexibility, freedom to develop tools, use language of choice since product company, work culture is good (not work :P) ,Salary is better compared to other service companies.

    Cons

    Work is non technical , completely business, Products already stable , Only customization required,
    Need to multitask, Tight deadlines on project basis, Managers are weak , Growth is slow , Culture is not competitive enough for progressing as per your career.

    Advice to ManagementAdvice

    Try to retain and value good employees, bring good work, Entire stronghold is in Israel management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    No respect for life outside work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Amdocs

    Pros

    Good pay, especially for the area.

    Decent amount of freedom on job.

    Cons

    Long hours. Ridiculous at times.
    Poor training
    On call even when not in rotation
    Lack of Americans working there, significant culture difference

    Advice to ManagementAdvice

    Work life balance must mean something

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    amdocs experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    Job Security Is Good,People are friendly

    Cons

    promotes favouritism, doesnt care about old employees,very low salaries,onsite only for the one who resigned or those who are favourite ,no learning

    Advice to ManagementAdvice

    Please dont trust Indian Management ,its better when all the things was controlled by Israelis management

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