Amdocs Reviews

Updated September 3, 2014
Updated September 3, 2014
1,076 Reviews
3.3
1,076 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
330 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

136 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Uncertainty

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Salary, Location, Breakfast, micro-supervision, nothing else

    Cons

    Management, Culture, Cliques, Anxiety, Uncaring

  2.  

    screenshort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior RF Engineer
    Current Employee - Senior RF Engineer

    I have been working at Amdocs as a contractor for less than a year

    Pros

    no other openning, no family time and manager should escalate top management to understand the employee requirements

    Cons

    no family time and manager should escalate top management to understand the employee requirements

    Advice to ManagementAdvice

    work life balance require

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good for people who can remind senior management about their existence frequently

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME  in  Pune (India)
    Current Employee - SSME in Pune (India)

    I have been working at Amdocs full-time for more than 5 years

    Pros

    Its a so called product development company
    Products are very complex
    Good for developers

    Cons

    Bad for QA professionals
    No work life balance
    employees are treated as machine e.g 1hr= 20 deliverables

    Advice to ManagementAdvice

    Grow in different areas where world is growing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Its just okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Group Leader  in  Saint Louis, MO
    Current Employee - Development Group Leader in Saint Louis, MO

    I have been working at Amdocs full-time for more than 5 years

    Pros

    work-life balance is great.
    can work from home.
    compensation is good.

    Cons

    there are cuts every year so every year i'm afraid of losing my job.
    management are all yes men - they don't challenge leadership at all and in turn policy changes are put in place that hinder rather than help.
    no room for growth

    Advice to ManagementAdvice

    Upper management needs to be more in-tune with what's really going on. Policies and changes they put in place they try to make one size fits all and it doesn't.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Come if you have no choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert  in  Pune (India)
    Current Employee - Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time for more than a year

    Pros

    Short term frequent Onsite opportunities

    Cons

    Proprietary tools and no technical learning

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Lake Saint Louis, MO
    Current Employee - Director in Lake Saint Louis, MO

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Pay on time, don't micro-manage, supportive lower level management. Great team building events

    Cons

    Don't keep promises. Will exploit your creativity. Politics

    Advice to ManagementAdvice

    Get a view of the world from the ground up, not from lofty towers down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Lots of promises, poor delivery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Amdocs full-time for less than a year

    Pros

    Pay and benefits are good, although pay rises are small. I was in a company acquired by Amdocs and existing perks were honoured.
    Office environment good, with weekly fruit and delivery of snacks and small food items for staff.
    Amdocs seem keen to adopt new technologies, so potential chances to expand skills and learn new things.
    Amdocs offers training and online resources for learning

    Cons

    Amdocs is a massive 22000 person bureaucratic monster. Initial promises of training and career progression ended in nothing. Expect endless email invitations to pointless town hall meetings. For an IT company with a large IT dept and a dedicated dept handling mergers and acquisitions, the integration of our company into theirs was a mess, and this was not a unique experience as I heard of other companies that had also suffered poor experiences. In one case, they bought a company without realising the company had their own software platform. Their IT systems are a mess. Our IT manager was moved into pre-sales and an expensive contractor hired to do the exact same job. They are overly paranoid about security but then make mistakes like linking staff to the wrong personnel systems in their records, exposing personal information. Management and control of resources, servers, etc is very Israel-centric.

    Advice to ManagementAdvice

    Follow through on promises of career development and training. Put more trust in external managers. Sort out the IT department. Stop spamming staff with pointless emails.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Not very good work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Tester  in  Gurgaon, Haryana (India)
    Current Employee - Senior Software Tester in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Food and transport facilities are good.

    Cons

    Bad quality of work
    Almost no growth options for people working in Testing domain
    Salary hike is very very bad as compared to other companies
    Weak HR
    Management only comes into picture during salary hikes. Rest of the year they are in dormant state

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME  in  Gurgaon, Haryana (India)
    Current Employee - SSME in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time for more than a year

    Pros

    1. You get good food at various times of the day.
    2. Your GLs are not technically involved, so you can fool them anytime.

    Cons

    1. Your GL is just a manager who keeps on bugging you on the progress of the project. He doesnt help you technically at all.
    2. The company is just for the persons who can butter and have stayed in the company for a long period.
    3. No team hierarchy, persons with 1 year experience can be seen doing work of 5-6 years experienced person.
    4. No transparency.
    5. No onsite opportunities atleast in service sector. They always say there is no budget and company is trying to move all the work offshore.

    Advice to ManagementAdvice

    1. Try look beyond people who have stayed long in the company. Promote people who are deserving.

  11.  

    Not a good place for women to work, very judgmental management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Expert  in  Gurgaon, Haryana (India)
    Current Employee - Development Expert in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time for more than 5 years

    Pros

    1>Site trip
    2> good exposure
    3> Its a pleasure working with israel team , you learn a lot

    Cons

    1> You feel vulnerable to judgement as a woman, management doesn't take you seriously
    2> Bad culture, 90% management is men and they work on loyalty gathering, you need to be in favor of managers to rise.
    3>A lot of people try to steal credit from each other, you need to be very hard to survive here
    4> During downsizing first people to be fired are women. At least in some teams.
    5> Not Much scope for technically inclined people, this is a place for beurocrats and only people who rise are the non technical ones.

    Advice to ManagementAdvice

    Take a notice of deprecating culture in DVCI.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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