Amdocs
3.3 of 5 987 reviews
www.amdocs.com Chesterfield, MO 5000+ Employees

Amdocs Reviews

Updated Jun 28, 2014
All Employees Current Employees Only

3.3 987 reviews

                             

83% Approve of the CEO

Amdocs President, CEO, and Director Eli Gelman

Eli Gelman

(288 ratings)

68% of employees recommend this company to a friend
127 Employee Reviews Back to all reviews
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    No Processes, pathetic work life balance

    Senior Subject Matter Expert (Current Employee)
    Pune (India)

    ProsSince this is a product based company, the learning curve is good and also the in hand salary is better.

    Conswork life balance is worst.. the company has no value for employee and they care only about profit margins.
    People are only "resources" @ AMDOCS. The company holds not even CMMi 3.

    Advice to Senior ManagementUpper management keeps blind eye to work life balance although everybody is aware of the situation.
    The Israeli management does not care so its not a point.

    No, I would not recommend this company to a friend

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    Not really a positive experience

    Senior Subject Matter Expert (Former Employee)
    Pune (India)

    ProsGood working environment
    lots of employee engagement activities

    ConsLots of internal politics
    Management does not allot projects as per skills

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Too much office politics

    SSME (Current Employee)
    Pune (India)

    Proswork environment is cool
    food is ok

    Constoo much office politics
    they give some stupid reason to their employees for rejecting onsite,perks and at the same time offer teh same thing to others

    Advice to Senior ManagementSirjee...not all employees are colleaques some are frnds too...so learn to give reasonable reasons :P

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Limited Options

    Anonymous Employee (Former Employee)
    Atlanta, GA

    ProsFree parking, spacious cubes, excellent work personal life balance (often overtime is compensated by additional days off)

    ConsRegardless of how well you perform, raises are nonexistent (even for cost of living). Promotions rarely exist and usually only after one threatens to quit. Organization is quite disorganized and doesn't work well as a team. Not the ideal workplace for top talent

    Advice to Senior ManagementInvest in talent (promotions and pay increases). Ensure all teams are working to the same goal. Remove the hierarchy issues

    No, I would not recommend this company to a friend

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    very dynamic environment... very challenging demands that will either make or break you...

    (Former Employee)
    Taguig (Philippines)

    ProsSalary - competitive
    Health benefits - competitive
    Collegues - its easy to approach locals
    opportunities to travel to asian countries for apac projects
    office - beautiful, has enough space for employees
    ot pay- covered for shifting schedules with junior and senior positions
    snacks- provided by company during weekdays
    salary increase - competitive as long as you comply with the criteria given by managers
    no dull moment

    Conswork load- high
    project timeline- aggressive, some are unrealistic
    team force - insufficient members in a team
    work life balance - not good. little time can be spent with family
    percentage of burn out- high
    management- still needs to work out in soft skills like leadership skills. Still needs to adjust to culture of local.
    communication- during issues people shout during discussions. its ok for foreigners because its normal for them... but for locals its culture shock.
    team work- not all teams work together to finish urgent task.
    managers - there are still managers which are hard to work with and are more of slave drivers.
    day off - there is a struggle to be able to get offs due to lack of members in the team
    long vacation - there is low percentage of getting long vacations due to lack of members who can cover the task of others.
    training- no formal training , they rely in peer to peer training and internal online training
    transportation- no shuttles provided to employees
    location of office is difficult to commute not near to affordable food establishments
    work from home is prohibited even during weekdays
    shifting schedule is not follow the sun
    culture shock - high
    health benefits - parents or other family members for single employees are not included to health card
    many locals resign due to many factors like stress, work load, poor management... etc
    non locals reassigned to other accounts due to stress and work load

    Advice to Senior ManagementTrainings- invest in techinal and soft skills formal trainings to employees to increase their competitiveness and market value.
    Transportation- provide shuttles with pick up and drop off points to make travel easier.
    Cultural orientation must be implemented to employees for them to be aware with each others difference and find a way to compromise.
    Management- there should also be confidential reviews given to management by employees for them to realize what areas they need to work on to increase the harmony within their team and increase the probability of employees to stay in company.
    increase employees in teams with high work load, to decrease the stress of employees and to increase work life balance
    implement programs / activities in company to increase employee engagement
    follow the sun shifting schedule
    Limit the scope of weekend support to p1 and p2 issues. on call offsite support.
    increase company events that will help employees relief stress in other activities outside of work
    have a separate support or team for production support and dev support

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Even the labors are treated better

    Senior Subject Matter Expert (Current Employee)
    Gurgaon, Haryana (India)

    ProsYou get lot of food to eat...breakfast is free, lunch is subsidized , you get fruits twice a day. Evening and night snacks are free.

    Cons1) no work life balance
    2) you might need to work 18 hours a day and next day,you are expected to report to office.
    3) hell lot of office politics
    4) employees are treated worse than factory labors.
    5) non existent HR system.

    Advice to Senior Managementa lot of money is wasted on useless training's, please ask your managers to adapt those in their lives also and start treating your employees as human beings.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very aggressive organisation

    Anonymous Employee (Current Employee)
    Reading, England (UK)

    ProsExtremely good benefits in terms of medical

    ConsCliques, very Israeli centric - a lot of good people say that they don't expect development opportunities because they are not Israeli. Above market pay but the shine of that wears off when you realize that they "own" you and will suck the life out of you.

    Advice to Senior ManagementYour management culture will only get you so far.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Not fun anymore.

    Anonymous Employee (Current Employee)

    ProsCan't even remember one good point.

    Cons- no innovation at all
    - same old software and business.
    - don't expect to get promoted if you are sincere and hardworking but not political
    - too much politics
    - all the great employees left

    Advice to Senior Management- pay some attention to employee retention
    - pay the employees at par with the market.
    - explore new business domains.
    - improve employee morale.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Amdocs do not disclose the real job profile before hiring.

    SME (Trainee) (Current Employee)
    Pune (India)

    ProsOnly reason to work here is the Salary and company policies.

    ConsThey do not disclore the job profile they are hiring you for before joining.
    I joined as an SME Trainee for Application Support, where in interview they took a total technical intervew and put me in T2 non-technical support. I am highly dissatisfied with this.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    3 people found this helpful  

    Dismal place to work. Only work for them if there are no other options.

    Development Manager (Former Employee)
    Charlotte, NC

    ProsBenefits: on par with most corporations. Healthcare is reasonably priced and plan selection is good.

    Cons1. Very poor HR policies. Amdocs has a policy that there must be poor ratings given to some percentage of the employee base deserved or not.
    2. When Amdocs bought the company I was working for the first thing they did was give senior management stay bonuses. Then everyone on the management team was demoted one level down.
    3. The first thing Amdocs said after the acquisition was 'These people make too much money can't wait till we can take care of that'.

    No, I would not recommend this company to a friend

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