Amdocs Reviews

Updated April 23, 2015
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2.0
163 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
39 Ratings

163 Employee Reviews

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  1. Limited career development, below market compensation rates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Herndon, VA
    Current Employee - Anonymous Employee in Herndon, VA

    I have been working at Amdocs full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Experience working for 20,000 person Israeli company
    Exposure to current software technologies and platforms
    Expertise in working across multiple time zones/countries for all projects
    Well stocked snack area

    Cons

    Zero career advancement unless you're from Israel, job changes are always lateral
    Stagnant upper management (lifetime jobs for Israeli staff) means that career advancement opportunities are rare, and usually taken by Israeli employees
    Salary adjustments are limited to upper tier employees to "encourage churn"
    Below market average compensation rates, salary adjustments rarely match cost of living increases
    Jobs are off-shored to lower-cost centers like India and Kuala Lumpur whenever possible
    Byzantine internal processes for everything, very difficult to navigate
    Arbitrary approvals process centralizes decision-making in Tel Aviv

    Advice to Management

    Empower company locations in other countries to develop own processes and procedures
    Provide career advancement paths for all employees, not just Israeli natives
    Drop the snack bar and coffee/tea service, and pay better wages

  2. Helpful (1)

    Deliver Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Manager in Pune (India)
    Former Employee - Development Manager in Pune (India)

    I worked at Amdocs full-time (More than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good place if you are looking at relocation (onsite) options

    Cons

    W/L balance totally screwed up. India office is treated as a sweat shop with most of the non-profitable projects coming here.
    Too much focus on building managers at an early age. Most of the managers and GL are handicapped technically.

    Advice to Management

    Try to make teams more effective/technical instead of driving donkeys to do the work of a horse.
    If you don't attract best talent you will soon loose the sheen Amdocs once had.

  3. Stable job without enough growth opportunities

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programming Senior Subject Matter Expert in Montreal, QC (Canada)
    Former Employee - Programming Senior Subject Matter Expert in Montreal, QC (Canada)

    I worked at Amdocs full-time (More than 5 years)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    - Many colleagues are good from personal and professional perspectives.
    - Good medical group insurance and RRSP matching.
    - Good compensation (if not taking into account the working hours on evenings and weekends which aren't additionally compensated).
    - Gives good understanding and hands-on experience in full SDLC and diverse software development technologies.

    Cons

    - Very poor work life balance because of on call production support duties after business hours. The work life balance even deteriorates constantly over the years because more and more applications and projects are loaded on the same developers.
    - Promotions are very rare and not always make sense.
    - A lot of work with outdated bizarre technologies in many teams, so it is very difficult to find a better job outside of Amdocs.
    - No possibility to be in control of your own professional development route.
    - Too bureaucratic day-to-day production support working procedures where you need to write many reports and emails.
    - Bad and incompetent management.
    - Too much multitasking which is very annoying.
    - Performance is measured based on number of hours worked rather than the good work done.
    - Disconnect between developers and managers. There are about two one-on-one meetings per year with your project manager, but never any one-on-one meetings with your director and above.

    Advice to Management

    Recognize talented people and let grow on time.

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  5. Functional Test Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Functional Test Engineer in Pune (India)
    Current Employee - Functional Test Engineer in Pune (India)

    I have been working at Amdocs full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work hours and company's position in telecom

    Cons

    No vertical growth, poop compensation

  6. very good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in Pune (India)
    Current Employee - Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good and fantastic work culture

    Cons

    I have not found anything bad

    Advice to Management

    Nothing

  7. Enterprise Sales Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The Enterprise Sales Division consists of some great talent and a multitude of customers with over 15 year tenure with the Clarify/Amdocs products. Products very reliable and customers are pleased if performing business as usual.

    Cons

    The Enterprise Sales Division consists of some great talent. Unfortunately, the senior management within corporate does not recognize the talent within the division nor do they invest in the Enterprise Division customers.

    Advice to Management

    Get a clue.... Such a huge market being lost due to lack of dedication to the Enterprise customers and investments in the products and partner interfaces necessary for this unit to grow.

  8. Helpful (1)

    Good place to start, but don't make your career here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Get access to a lot of good ideas and work processes.

    Cons

    It's a good ole sweatshop.

    Advice to Management

    You need to get better if you want your employees to get better.

  9. Glad I am out in one year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Engineer
    Former Employee - Associate Engineer

    I worked at Amdocs

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Work here if you dont want to learn much and earn a reasonable salary
    Work here if you are more interested in extra curricular activities
    Work here if you don't like professionalism
    Onsite opportunities

    Cons

    Too much free culture, people just gossip, interfere in your personal life and do nothing productive
    very low salary hikes
    Managers appreciate if you extend your work hours

  10. Not a company for NITians or IIITians at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Pune (India)
    Current Employee - Software Developer in Pune (India)

    I have been working at Amdocs

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Depends on your project and manager. Very good and frequent onsite opportunities for some employees. The only benefit.

    Cons

    Depends on your project and manager. For some employees and teams no onsite. Amdocs has now started hiring employee with very less package. Also there is a lot of cost cutting going on these days. I would suggest try for some other companies first before coming here ;-)

    Advice to Management

    You should put employees under same manager where they work else there is a huge communication gap which happened exactly with me.

  11. You give much more than you get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Amdocs full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    A global company with many career opportunities around the globe

    Cons

    Unfair evaluation process, lack of training, employees have to fill a few roles because of lack of people and planning

    Advice to Management

    Invest in your people

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