Amdocs Reviews

Updated September 9, 2014
Updated September 9, 2014
1,073 Reviews
3.3
1,073 Reviews
Rating Trends

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
327 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

70 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Company will work you to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior QA Engineer  in  Seattle, WA
    Current Employee - Senior QA Engineer in Seattle, WA

    I have been working at Amdocs

    Pros

    Office is located close to Pike's Place Market.

    Cons

    It's a 24/7 shop no matter what position you have.
    Secrets. Finding information on projects is very difficult.
    Performance reviews are designed to minimize raises.
    Turnover rate is high.

    Advice to ManagementAdvice

    Treat your employees as if they are your most valuable product.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Not great if you are smart !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME Programmer  in  Champaign, IL
    Current Employee - Senior SME Programmer in Champaign, IL

    I have been working at Amdocs

    Pros

    good benefits, great salary, great flexibility of working, good other benefits

    Cons

    1. No Direction
    2. You can be shuffled to numerous jobs/managers without your knowledge/consent in matter of seconds/minutes.
    3. No recognition of employees skills, talents, capabilities
    4. Total chaos at workplace
    5. No work/life balance.
    5. Unnecessary layers above you.
    6. Centuries old technologies

    Advice to ManagementAdvice

    Manager should do his own work. They should get some degrees in management or undergo training about how to manage people. They should concentrate on planning not doing everything at eleventh hour. They should learn how to assess peoples capabilities and skills and make use of them in right fashion. If you treat your employees well they will take care of your customers. They should stop micro-managing.Please don't be afraid to take good decisions whenever you are supposed to.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Slow ineffective management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Amdocs

    Pros

    I can't think of any at this point.. maybe a good starting point for freshers or those looking to get into the industry.

    Cons

    Downsides were many-

    1) Favouritism
    2) Glass ceiling that prevents growth
    3) Poor compensation
    4) Communication not clear
    5) Little work life balance

    Advice to ManagementAdvice

    Open line of communication with employees at all levels, more flexibility and work life balance needs to be provided to employees.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Don't get snowed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Telecom Experience is vast and you get up to speed quickly.
    Co-workers are often the saving grace, but it is a cliche.
    If you are in the right area interaction and exposure with other people/companies that can be good for career advancement.

    Cons

    There is no concept of work life balance, every so often there will be a push by management towards this, but it lasts only until the next crisis. At my location they constantly cut the work force down and add new projects onto already overworked people. I have been involved in several contracts and can state without a doubt that although they will build resources into the cost to the customer rarely are those actually fulfilled to the teams. RUN...don't walk to the next opportunity!

    Advice to ManagementAdvice

    Learn that you get more out of your employees by showing them respect. This goes much higher than my own site manager...but to the upper level management learn that managers should be promoted/hired based on their management skills, not technical areas. Also, respect the host country that you do business in and make their compensation fair when compared to Israeli employees.

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Stay far away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Developer  in  Saint Louis, MO
    Current Employee - Developer in Saint Louis, MO

    I have been working at Amdocs

    Pros

    Learn about the telecom industry. Gain experience working with people from many different regions and countries. Take advantage of training opportunities provided by Amdocs.

    Cons

    Layoffs are rampant. Amdocs business model is to squeeze every last billable hour out of their employees. North American IT employees are hired to produce the architecture and then laid off and replaced by low-cost Indian outsource contracts.

    Advice to ManagementAdvice

    Do the right thing and give employees 60 days notice under the WARN act instead of 2 weeks. Sr. Management is proud of the fact they are not in debt and have millions of cash in the bank, yet they will not support their laid off workers in rough economic times.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Their checks clear; best to avoid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Amdocs

    Pros

    The paychecks clear and they have been funding the bonus pool (until this year).

    Cons

    Little or no recognition for good work or extra effort. Benefits are regularly cut.

    Advice to ManagementAdvice

    Give employees and shareholders more transparency into the compensation for Directors and above. Remove the class system where people in bands 1-3 have one set of "rules" and band 4 and above another.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Amdocs, Dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Undisclosed  in  Charlotte, NC
    Current Employee - Undisclosed in Charlotte, NC

    I have been working at Amdocs

    Pros

    It pays an income and provides health insurance.

    Cons

    There is a lot of bureaucracy. Israel tries to run every project. There are policies which show a fundamental lack of understanding about statistics like forced bell curves in performance reviews. Management likes to pride itself on its open door policy, but in fact, if you openly speak out or express disapproval or disagreement with business practices, expect to be reprimanded. During company meetings, we're often told how wonderful and bright the future is. But when it comes time for a raise or a bonus, we're told how grim things are and how Amdocs cannot afford to reward its hard working, loyal associates. They think they own you and feel like they have a right to call you on vacation, at night, in the middle of the night, on weekends.

    Advice to ManagementAdvice

    Learn how to listen to associates.

    Doesn't Recommend
    No opinion of CEO
  9.  

    One of the worst companies I worked for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs as a contractor

    Pros

    The work is high-tech and fascinating. Some great colleagues too. Fascinating locations worldwide.

    Cons

    I found the management arrogant and aloof. This resulted in a poor relationship with the customer as well as with suppliers.

    Advice to ManagementAdvice

    Bring in managers who show respect to people.

    Doesn't Recommend
  10.  

    Worse company i have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME  in  Gurgaon, Haryana (India)
    Current Employee - SSME in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time for more than 3 years

    Pros

    onsite on the cost of technical expertise

    Cons

    bad bad management, worst culture, worst managers, worst HR, politics everywhere, lack of knowledgeable people, no learning, zero technical expertise, good performance is never appreciated, low salaries, worse industry hikes, buttering is the only criteria for anything good that will happen to you.

    Advice to ManagementAdvice

    remove old managers who gives no good input, take high salary and do politics.
    follow policies and not politics.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Worst Company if you want to work with Human Beings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert  in  Gurgaon, Haryana (India)
    Former Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)

    I worked at Amdocs full-time for less than a year

    Pros

    I wish i had ONE...
    NOthing to brag abt worst management worst leads,worst HR.

    Cons

    Leads provide No Guidance(not their fault,THEY THEMSELF know nothing)
    You have to give interviews even after joining the company.
    Worst Company for freshers
    WOrk not at all challenging...
    HR people dont listen and JUST ARE THE PUPPETS OF MANAGERS.

    Advice to ManagementAdvice

    Please try to become a company before trying to become a wonderful company..
    HAD A NIGHT MARE THERE............

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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