Amdocs

  www.amdocs.com
  www.amdocs.com

Amdocs Reviews

Updated December 17, 2014
Updated December 17, 2014
1,180 Reviews
3.3
1,180 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
371 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

154 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Tough political environment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Amdocs full-time (more than 8 years)

    Pros

    Engineering was a reasonably sane environment running Agile (Scrum); some engineering teams better than others. Most groups outside of Engineering were subject to chaos. Some interesting technical work and experience supporting products serving large mobile providers, with the cash cow being a single large mobile provider. Decent overal salary and benefits package, particularly with longer tenure.

    Cons

    Culturally difficult environment to work in. Many times, treat employees like cogs on a wheel and drive them into the ground with a lot of hours. Being an Israeli-based company, after acquisition of Qpass, a large amount of Israeli-expats were shipped to Seattle to do things in the "Amdocs way". This killed a lot of the Seattle tech culture that remained form the startup days of Qpass, and was replaced by a massive amounts of politics, short-sighted vision, and a buddy-buddy Israeli decision making group. Company leaned too far solely supporting select large mobile providers for first generation digital content, with really the bulk of revenue coming from a single provider. Lacked strategic vision/investment to be ahead of the curve and diversify their customer base in the digital commerce space.

    Advice to ManagementAdvice

    Decide if you want to be a leader in the mobile space. If so, find the right visionaries with market competency, invest appropriately, and rally the troops.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Odd work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 5 years)

    Pros

    loved my group and the clarify product and most of my colleagues--still stay in touch

    Cons

    I liked working there but (at the time) they discouraged work@home even for some of their top performers!

    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Mediocre people working inefficiently with considerable hierarchy issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Seattle, WA
    Former Employee - Senior Manager in Seattle, WA

    I worked at Amdocs full-time (more than an year)

    Pros

    You'll get to work with some large clients and potentially in an interesting arena such as mobile.

    Cons

    Management lacks transparency with both employees and clients. There seems to be a lot of people working but only a few actually getting things done.

    Advice to ManagementAdvice

    Spend more time building better teams and training employees who need it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Look Elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Champaign, IL
    Current Employee - IT Manager in Champaign, IL

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Great people.
    Good location and cost of living.
    Competitive Salary Structure.

    Cons

    Too much offshoring.
    Director level and up are not bright.
    No budget for personal development.

    Advice to ManagementAdvice

    Listen before making decisions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Provides good experience in working with Tier 1 Telecom companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Consultant in Richardson, TX
    Current Employee - Senior Consultant in Richardson, TX

    I have been working at Amdocs

    Pros

    Competitive salary and health benefits, innovative technologies, good experience in working with large clients, diverse career paths, international project opportunities

    Cons

    Few growth opportunities, necessity to travel, unsatisfactory work and life balance, weak sense of community and belonging, almost no company events.

    Advice to ManagementAdvice

    Need to invest more in building the company culture, sense of community and atmosphere of respect. This could be achieved through good quality team/company/family events.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Poor knowledge transfer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Consultant in Atlanta, GA
    Former Employee - Consultant in Atlanta, GA

    I worked at Amdocs

    Pros

    Unless you are Israeli, not much knowledge sharing to others in the company.

    Cons

    -- Good pay (above average)
    -- Very professional teams
    -- Process focus

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    It good company for beginners, but if you looking for self development it not good for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer in Richardson, TX
    Current Employee - Software Engineer in Richardson, TX

    I have been working at Amdocs

    Pros

    reliability, good for beginners, Hebrew speaking

    Cons

    relatively small salary, difficult for self development

    Doesn't Recommend
    Approves of CEO
  9. 1 person found this helpful  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Executive in Charlotte, NC
    Former Employee - Executive in Charlotte, NC

    I worked at Amdocs

    Pros

    Excellent benefit package
    Food in breakroom

    Cons

    Lack of care, disrespect to employees, told to find other work if you don't like it, cattiness that never gets addressed, no raises, think inside the box, do as I say even if it doesn't return good results

    Advice to ManagementAdvice

    Who cares that the company is Israeli, the lack of business ediquite will not last long with US companies.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Not a good place to work except for some

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Expert in Champaign, IL
    Former Employee - Expert in Champaign, IL

    I worked at Amdocs

    Pros

    Dress Code, Technology, Some colleagues

    Cons

    No planning ever, assumption of 24x7 availability of employees, can ruin your reputation if you try 45 hour week schedule, permanently crying HR that global atmosphere is not good so dont expect much rise / compensation / bonus. OMG there is some country globally that does not do well each year.

    Advice to ManagementAdvice

    You know nobody respects you. If recession is over, no longer can job be a favor to employees.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hoover, AL
    Current Employee - Anonymous Employee in Hoover, AL

    I have been working at Amdocs

    Pros

    Good people to work with, good benefits.

    Cons

    Constant presser on headcount reduction and outsourcing.

    Advice to ManagementAdvice

    Address the employee loyalty issue.

    Doesn't Recommend
    No opinion of CEO

Work at Amdocs? Share Your Experiences

Amdocs

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.