Amdocs

  www.amdocs.com
  www.amdocs.com

Amdocs Reviews

Updated November 23, 2014
Updated November 23, 2014
1,161 Reviews
3.3
1,161 Reviews
Rating Trends

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
365 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

423 Employee Reviews Back to all reviews

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  1.  

    Amdocs is major force in the communication domain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Midwest City, OK
    Current Employee - Management in Midwest City, OK

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    Amazing town and great university

    Cons

    Small town with limited opportunties

    Advice to ManagementAdvice

    Build organization around strong assets

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Operations based consulting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Atlanta, GA
    Current Employee - Program Manager in Atlanta, GA

    I have been working at Amdocs full-time (less than an year)

    Pros

    People are great to work with

    Cons

    heavily influenced by business operations

    Advice to ManagementAdvice

    More dispersed decision making

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Project manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    Good atmosphere. Gives you a feeling of stability. A lot of options in the company to move to different directions.

    Cons

    A lot of internal politics.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    A stable job with an interesting work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Dallas, TX
    Current Employee - Senior Consultant in Dallas, TX

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Some of the hardest working colleagues I've ever worked with.

    A great suite of products that their clients can't live without, making the company more resilient during economic downturns.

    Working in Amdocs' Consulting Division (ACD) gives you freedom to explore different roles. This is not true in the regular part of Amdocs. ACD will allow you extended unpaid leave for maternity and possibly other reasons.

    Once you prove yourself, there's a lot of freedom (working from home some days, setting your own schedule, etc).

    After one year of absolute hell working with a director (see below), the next two managers were among the best I've had at any company.

    Very good medical insurance - colleagues had babies and only paid $75 for the entire process!

    Cons

    Unchecked arrogance gives a few directors and higher the "God complex" - a former director had been known to make people break down in meetings.

    Questionable professionalism - same director asked certain people to work on Christmas Eve (company holiday) because they were a certain religion (not Christian) and their families wouldn't care. I'm not in HR but shouldn't this type of behavior be frowned upon?

    Sadly, he may not have even known better, probably because that's how he was treated moving up the ladder. There are many managers who are technically brilliant but poor resource managers.

    Like many top-heavy companies, it's almost impossible to get a promotion - you'd have better luck leaving and coming back.

    On the flip side of flexible hours is no concept of work-life balance. Of course, this depends entirely on your project and manager, but as a general company philosophy, having meetings at nights and on weekends is par for the course.

    Advice to ManagementAdvice

    Adding some diversity to the management team would help bring fresh perspectives. Respect for individuals deserves more than lip service.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Fair value for stable job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Philadelphia, PA
    Former Employee - Senior Software Developer in Philadelphia, PA

    I worked at Amdocs full-time (more than 3 years)

    Pros

    Stable for most projects,
    Benefits are Ok,
    Room for some growth

    Cons

    Bureaucracy,
    Prepare to fight for promotions with kiss-ups,
    Like in any big company, depends on the manager - many would take care of themselves only

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great working environment with many job opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Solution Architect in Denver, CO
    Current Employee - Senior Solution Architect in Denver, CO

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    Lots of opportunities, high employee retention, good compensation, relatively high employee satisfaction, high professionalism among almost every employee and manager

    Cons

    Slow to respond to changes, extra layer of management hierarchy, working environment can be politically charged.

    Advice to ManagementAdvice

    Be more flexible.
    Allow more employees to participate in the decision making process
    Be more open to different point of views

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Steady but excessively bureaucratic like all big companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Philadelphia, PA
    Former Employee - Senior Software Engineer in Philadelphia, PA

    I worked at Amdocs full-time (more than an year)

    Pros

    Fair benefits
    Employees are taken care of in bad times
    Very stable

    Cons

    Average or below salaries
    Cutthroat atmosphere for promotions

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Not bad, especially for gaining professional experience

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Anonymous Employee in Champaign, IL
    Current Employee - Anonymous Employee in Champaign, IL

    I have been working at Amdocs full-time (more than an year)

    Pros

    Great experience in a fast-paced environment with a complex mix of technologies and processes, working in teams distributed across the globe. Pretty laid back work environment.

    Cons

    I've found the pay a bit on the low side and I while I don't mind longer hours--within reason--I do resent often not knowing when I will be able to leave the office. Also, I really feel like too little attention is paid to training and knowledge management.

    Advice to ManagementAdvice

    Create a culture that values knowledge management

  10.  

    Good company to work for if you have the right manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at Amdocs full-time (more than 8 years)

    Pros

    The benefits were the best part of working for Amdocs.

    Cons

    There is a disconnect between management and employees/

    Recommends
    Positive Outlook
  11.  

    Long Term Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Various opportunities, Tier 1 clients, excellent delivery record, strong market position

    Cons

    Lack of promotion opportunities, Stagnation of profile

    Recommends
    Positive Outlook
    Approves of CEO

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