American Airlines Reviews

Updated July 11, 2015
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5.0
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American Airlines CEO Doug Parker
Doug Parker
31 Ratings

Pros
  • Flight benefits were good if you could actually get on a flight (in 145 reviews)

  • Flight benefits are great if you don't mind the whole standby aspect (in 35 reviews)

Cons
  • the policies with attendance, senior management doesn't know answers to certain questions you ask (in 21 reviews)

  • Finding a way to use the flight benefits as they really don't want you traveling or using your benefits (in 20 reviews)

More Pros and Cons

125 Employee Reviews

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  1. Helpful (1)

    Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airline Stewardess in Carlsbad, CA
    Current Employee - Airline Stewardess in Carlsbad, CA

    I have been working at American Airlines full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great job. The flexibility makes the job so worthwhile. I wouldn't trade this job for any job in the world. It's all about seniority!

    Cons

    All nighters are exhausting. Lots of hotels near the airport as opposed to downtown these days which makes for a far less fun layover.

    Advice to Management

    lots of changes with the merger - management should take into consideration more the happiness of its employees. I do believe this job is worse than it used to be. But far better than the period just prior to bankrupty.


  2. Flight Attendants

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Philadelphia, PA
    Current Employee - Flight Attendant in Philadelphia, PA

    I have been working at American Airlines full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I have the best job in the world . I get to,see the world every time i go to work .

    Cons

    No profit sharing offered to employees . And employee travel is based on a first come first served basis instead of company seniority .


  3. Helpful (5)

    Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in DFW, TX
    Current Employee - Financial Analyst in DFW, TX

    I have been working at American Airlines full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Really neat time to be at AA (Summer'15) with the merger going on. Lots of big changes coming up in a good way. Flying for pretty much free is an awesome perk. Lots of opportunity to move around within the company after only a year or two.

    Cons

    Some sr. mgmt is still stuck in the old ways of thinking regarding benefits and work ethic. Average or just above office politics. Also you don't work at an airline to be rolling in it. You make 5-15% less than other places but then you get free flights so...

    Advice to Management

    Go learn from Silicon Valley how things are run. I guarantee you'll have happier employees and generate way better ideas and cash flow down the line.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great conpany

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Pros

    Great conoany with great benefits

    Cons

    I dont think it has any cons at all


  6. Helpful (2)

    Flight attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at American Airlines

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great coworkers great benefit great travel and great perks

    Cons

    Long hours, could be better health insurance for the workers

    Advice to Management

    Look out for your people


  7. Helpful (3)

    AA Rocks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You get to travel and go all around the world. Benefits are amazing. Buddy passes for friends and family. Meeting new people. Schedule. Exciting.

    Cons

    Seniority. Rude co workers at time.

    Advice to Management

    Better screening of employees.


  8. Helpful (2)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    Flight benefits. Mostly pleasant coworkers.

    Cons

    Like any company, there are people who just show up to collect a paycheck.


  9. Helpful (1)

    ✌🏽️

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Customer Service in DFW, TX
    Current Employee - Airport Customer Service in DFW, TX

    I have been working at American Airlines full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    Flexible shifts and great pay!

    Cons

    No complaints at this time✌🏽️


  10. Great internship!

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines

    Recommends
    Recommends

    Pros

    Very pleasant office, nice staff. Interns got to tour the airport, learn about all aspects of the different job functions. Monthly presentations. It's a great opportunity.

    Cons

    Hiring was limited when I left, due to resteucturing of thz company


  11. Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Fort Worth, TX
    Former Employee - Consultant in Fort Worth, TX

    I worked at American Airlines

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent processes and great learning experience

    Cons

    Not many Cons to explain

    Advice to Management

    Great going



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