American Airlines Reviews

Updated April 15, 2015
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239 Employee Reviews

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  1. Helpful (1)

    Worth it in the Long Run.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL

    I have been working at American Airlines

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I've been a flight attendant almost three decades. I've seen a LOT of the world. But the work is hard. Flying is physically demanding, the passengers are occasionally disruptive, needy and cranky. You have to deal with this somewhat gracefully. But many of them are simply wonderful. It'll make you giddy and it'll break your heart. But it's been a pretty interesting ride. Travel benefits are great but the last thing you want to do is get on an airplane on a day off.

    Cons

    Long days and nights. Prepare to be bored at times. Prepare to be really upset at times. Prepare to be hot, cold, tired, hungry and looking forward to getting up at odd hours. Prepare to be at the company's beck and call 24/7 for days at a time when you are on reserve. Prepare for very little pay at first. This is not a terribly intellectually challenging job, but it does require patience with hundreds of personalities a day. But it's what you make of it.

    Advice to Management

    More accountability with Crew Scheduling. Lend an ear to people who have been kicking around for a while. If you haven't flown, you don't know what does and doesn't work. When asked a question please respond. I'm still waiting for an answer to a question I asked 27 years ago.

  2. Good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Maintenance Technician in New York, NY
    Current Employee - Aircraft Maintenance Technician in New York, NY

    I have been working at American Airlines

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay. especially in New york where you top out in 2 years.

    Cons

    Have to work Overnights for atleast 20 years in LAguardia.

    Advice to Management

    Stop taking benefits away.

  3. Helpful (1)

    Management were theiving idiots.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Pilot in Miami, FL
    Former Employee - Commercial Pilot in Miami, FL

    I worked at American Airlines

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Getting a regular pay check

    Cons

    Dealing with management, who were unadulterated thieves

    Advice to Management

    Look beyond your own remuneration, you life-sucking scum.

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  5. My experience has included working for this company for more than ten years. It is a wonderful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Really great place to work. You have to really love benefits to deal with the employees.

    Cons

    Salary is not on comparable to the market.

    Advice to Management

    Pay your employees what they are worh.

  6. Maintenance engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Engineer in Tulsa, OK
    Current Contractor - Engineer in Tulsa, OK

    I have been working at American Airlines as a contractor (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The ability to travel anywhere in the world is unmatched. Office culture is pretty understanding and guides new engineers to know established processes.

    Cons

    Maintenance engineering does not frequently require use of very technical engineering skills like design, and mainly focuses on problem solving. If you want to advance as an engineer in cool things like design, or test engineering, AA is not for you. If you're good working and writing maintenance instructions and working with mechanics on parts and repairs, this is more of your thing.

  7. Flight attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - American Airlines Flight Attendant in Chicago, IL
    Current Employee - American Airlines Flight Attendant in Chicago, IL

    I have been working at American Airlines full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible hours, good benefits. Union.

    Cons

    Exhausting and time consuming. Not paid enough.

    Advice to Management

    Pay attention to your employees.

  8. Helpful (1)

    It was a wonderful job. All I had to do was show up with a smile, do my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    It was a wonderful job. All I had to do was show up with a smile do my job and nobody in management ever bother me.

    Cons

    You have to be totally flexible. You may be scheduled to be finished with work on a Thursday and an emergency can happen in your schedule can be changed.

    Advice to Management

    Make your employees feel valued and cared for.

  9. Airlines have changed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines

    Pros

    Good travel benefits (if you can get on board as standby) . Good office spirit.

    Cons

    Big Brother always watching you.

    Advice to Management

    Try to make your employees happier to beat the competition.

  10. Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Travel benefits are nice. Get to see a lot.

    Cons

    There is a lot of bureaucracy

  11. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines full-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Growing and great people that work there.

    Cons

    Lots going on right now with the merge. Just like any growing business it takes time to smooth out the kinks.

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