American Apparel Reviews

Updated July 27, 2015
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American Apparel CEO Paula Schneider
Paula Schneider
3 Ratings

Pros
  • Employees get a 50% discount on regular priced items and 30% off sale (in 54 reviews)

  • Free clothes upon hire, 50% discount, free giveaways from time to time (in 37 reviews)

Cons
  • Overall this company is disorganized and has a high turnover rate and does not reflect their values of a "sweatshop free" environment in their stores (in 10 reviews)

  • upper management makes it painfully obvious that they do not care about the workers (in 18 reviews)

More Pros and Cons

57 Employee Reviews

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  1. Keyholder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager-On-Duty in Brooklyn, NY
    Former Employee - Manager-On-Duty in Brooklyn, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at American Apparel full-time (More than a year)

    Pros

    Lots of responsibility, amazing discount on merchandise, ability to make decisions regarding zoning associates, able to move locations if eager to do so

    Cons

    Very young staff so there was a lot of confusion regarding who has more *power*. For example, I was 20 years old while managing a staff of 21+ year olds, and they did not feel like they should have to listen to me

    Advice to Management

    Be careful while hiring younger staff straight out of high school, it seemed they only wanted to work for the company for the status and the discount


  2. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - American Apparel in Silver Spring, MD
    Former Employee - Sales Associate - American Apparel in Silver Spring, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only good thing about it was the people I worked with. And the clothes of course. There wasn't much work assigned to is so it was fairly easy

    Cons

    TERRIBLE TERRIBLE TERRIBLE! Low pay, horrible managers. I hate that we had to wear all AA! I can understand the clothes but the accessories and shoes?? Ridiculous.

    Advice to Management

    Be nice to those who do the job well. be more understanding. Grow up.


  3. marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good discount. flexible working time

    Cons

    the company is very unstable. horrible brand image. the management team didn't tell truth to the employees and didn't care about their people. the company's culture is terrible, everywhere is politics.

    Advice to Management

    tell truth to our people, and make right decision


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. lots of hype, don't be fooled

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend

    Pros

    Met a lot of great people(by chance), Good discount, able to express yourself through the clothing, fun (but its temporary), if your 16 and want to be considered "cool" or "hip" by your peers this is the automatic in, great to work there if you're a teeny bopper

    Cons

    Met a lot of not so great people, disorganized, no sense of structure, poor management, people from corporate are the nastiest and most horrid people I've ever met in my entire life

    Advice to Management

    ---


  6. Insecure, self absorbed, non-communicative and incompetent managers in the department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Department in Los Angeles, CA
    Former Employee - Finance Department in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Apparel (More than 3 years)

    Pros

    Offered me job but soon turned sour as I now see the truth. Some nice people there but most are playing the kiss-up game with the department supervisors to survive.

    Cons

    Insecure managers are defensive about receiving input from others. Some of these supervisors and managers worked their way up in American Apparel culture but have little experience with best practices from successful companies. The absurdity is that they think they are right. Appearance of open door policy but actually is a top down style. Lacking true teamwork and poor communication or lack of it whether verbal or emails. To get in favor of the department management, you have to glad hand and accept inadequacy of the managers. No paid vacation -amazing as it sounds this is true. Nearly impossible to get documents from a non-communicative, incompetent and unmotivated manager, which is tolerated by higher management.


  7. Helpful (1)

    Where did I go wrong in life?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at American Apparel full-time (More than 3 years)

    Pros

    The 50% off discount. Sweatshop free.

    Cons

    Dov Charney. Politics. Working with uneducated and under-qualified co-workers. Disorganized. Mismanaged.

    Advice to Management

    Hire employees who are actually skilled in the position, not solely based on how appealing their looks are to you. Treat people with the respect that they deserve for their hard work.


  8. No good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good team and people which made it fun to work at

    Cons

    Corrupt company and basis boss is a weirdo.

    Advice to Management

    Be nicer.


  9. Terrible place to work.

    Former Employee - Picker in La Mirada, CA
    Former Employee - Picker in La Mirada, CA

    Pros

    Weekly pay checks, Overtime hours

    Cons

    Incompetent management. Staff is very unorganized and overworked. Management plays favorites and fires employees for petty reasons.

    Advice to Management

    Not sure any advice would be heeded or acted upon.


  10. Is anyone running this company?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder
    Former Employee - Key Holder
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Apparel full-time (More than a year)

    Pros

    Discount Discount Discount Discount Discount (I typed 5 times only because i must enter at least 5 words for pros.)

    Cons

    Working there is like working with some middle school kids. Everyone think they are somebody but they are not. Discount is good, but you have to wear their items from head to toes. I am not spending $60 on an ugly pair grandmother shoes. Theft happens every day if not every hour. I am not getting paid for being a police. Too many items in the store made the store look trash and dirty. Give employees past fashion clothes which they had in their factor for over 10 years. Pay is joke.

    Advice to Management

    Fire all management


  11. Unprofessional, extremely unappreciative and very immature work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Apparel part-time (Less than a year)

    Pros

    Work with other young, mostly decent people, easy and simple-minded job. 50% discount. It's okay as a first job in retail.

    Cons

    Pay is horrible (at least in NYC) if you're a generally hard-working person. No appreciation whatsoever for hard work and actual effort; thus, not a very fulfilling job or experience. Co-workers can be unprofessional, immature and very passive in comparison, even at higher levels. It feels like high school. They can be petty; ie: Cashiers giving themselves credit for others' transactions, making their sales and commission look better. Management seems generally inexperienced. Not much sense of discipline, either too much or minimal adherence to company standards. Some stores hire too many people, resulting in cut hours and/or unnecessary amount of employees on the sales floor with nothing to do. Low commission rates; the same for all stores regardless of high or low traffic (high traffic stores at huge advantage, when low traffic get basically nothing). Sales "incentives" end up just being discouraging, instead of motivating. Simply put, not worth the time or effort unless it's an initial venture into retail. The initial hype of working there dies down quickly once the reality of it sets in- resulting in a high turnover rate.

    Advice to Management

    Give promotions based on merit and performance. Give higher compensation to those who actually work hard, instead of keeping them at the same level as those who stand around and don't do much. Don't hire more employees than you need. Stop cutting hours. Management changes reveal inconsistent values and regulations on the hiring process. One manager hired based on experience, personality and a thorough interview, next hired anyone who handed in a resume to the store. Have productive, constructive meetings with employees to give suggestions, boost morale, acknowledge hard work and top sellers.



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