American Apparel Reviews

Updated August 12, 2014
Updated August 12, 2014
259 Reviews

2.9
259 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Apparel Chairman, President, and CEO Dov Charney
Dov Charney
163 Ratings

Review Highlights

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything (in 46 reviews)

  • Free clothes/50% off (new hire outfit, allowance, random giveaways) (in 27 reviews)


Cons
  • Extremely poor judgement on the part of upper management (in 15 reviews)

  • High turnover rate at all levels of company (in 7 reviews)

More Highlights

36 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    bad pay with even worse work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at American Apparel full-time for less than a year

    Pros

    clothing discount, and looks good on a resume, grow thicker skin.

    Cons

    corporate is very young and immature, low pay- managers make $3 more than a part time sales associate, no parking, weekly meetings where you get yelled at by people who have no idea what they are talking about, theft problem, security issues, and many many more.

    Advice to ManagementAdvice

    how about complimenting your employees once and a while, and maybe getting your employees parking so they don't have to pay fines over 100+ every week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Do not waste your time with American Apparel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sewing Coordinator  in  Los Angeles, CA
    Former Employee - Sewing Coordinator in Los Angeles, CA

    I worked at American Apparel full-time for less than a year

    Pros

    The only pro for me is that I worked with a good friend from college- other than that there were no pros to working at AA

    Cons

    Little pay, awful management - it will great that Dov is gone but have little hope for the company. They are so deep in the hole they will probably go out of business.

    Advice to ManagementAdvice

    Get an education and listen to your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Hard Work and years of experience is not appreciated by management ....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  La Mirada, CA
    Former Employee - Anonymous Employee in La Mirada, CA

    I worked at American Apparel full-time for more than 5 years

    Pros

    NONE .... Performance is not appreciated by American Apparel ...

    Cons

    Management is a disaster .... extremely disorganized .....

    Advice to ManagementAdvice

    People go to work to make a decent living .... get salary increases based on performance ....

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Catty and unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Jose, CA
    Former Employee - Sales Associate in San Jose, CA

    I worked at American Apparel part-time for more than a year

    Pros

    There is an amazing discount: 50% off on clothes, 30% off on accessories.

    Cons

    Basically... the hiring process is terrible because its based on looks and how well you wear the clothes. And the manager I used to work under was fired for being caught stealing clothes and money from the cash drawer. The corporate rep that would come in to check on our store was also a crazed looking lady who had open gashes and scars all up and down her arms, she also talked inappropriately to customers about her pains and treated the rest of us on the staff like we were inferior, just because we weren't corporate.

    Advice to ManagementAdvice

    You need to be more professional. PERIOD. Cool clothes and a sexual reputation do little when there are such terrible people haunting a store.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    It was a great run, I was hired with no experience and was promoted constantly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder  in  New York, NY
    Former Employee - Key Holder in New York, NY

    I worked at American Apparel full-time for more than a year

    Pros

    Discount, sales commission, (must meet sales goals to receive), Cool staff, good networking opportunities , had a lot of fun

    Cons

    Management puts tons of pressure on staff, understaffed during closing and opening, over worked under paid. No security guards , not much time to do other things when working full time, store mangers are inexperienced

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Do not work here, at least in the stores

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder  in  Boston, MA
    Current Employee - Key Holder in Boston, MA

    I have been working at American Apparel part-time for less than a year

    Pros

    -the 50% clothing discount, that's about it but not worth everything else

    Cons

    -lack of respect between employees and from managers to employees
    -employees are treated terribly, high turnover rate, long hours
    -no consideration for schedule outside of American apparel. Expected to work until 1am almost every weekend, was told other priorities such as an internship were not important enough to be flexible/ schedule around
    -everyone is required to have an American apparel email address and read passive aggressive, unprofessional emails when you are off the clock
    -management is often either inexperienced or unintelligent or both
    -constant fear of not getting paid on time, receiving promised clothing allowance or being able to take off for important events
    -for the barely above minimum wage pay you can find something much better and more pleasent. I promise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    No room for growth.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    Easy to work with co-workers.

    Cons

    No room for growth within company.

  9. 1 person found this helpful  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Miami Beach, FL
    Former Employee - Sales Associate in Miami Beach, FL

    I worked at American Apparel part-time for less than a year

    Pros

    discount
    fun environment
    $9 hourly for starters

    Cons

    long hours
    had to pay parking $10 daily

    Advice to ManagementAdvice

    improve working hours

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Corporate is Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Analyst  in  Los Angeles, CA
    Current Employee - Production Analyst in Los Angeles, CA

    I have been working at American Apparel full-time for more than 3 years

    Pros

    Cheap clothes, some nice people.

    Cons

    Unfair work environment and job promotions, cheaper salaries than the competition, constant harassment from the CEO and certain managers.

    Advice to ManagementAdvice

    Get rid of Dov.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Things that would not fly in a real professional environment fly here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Backstock Associate
    Current Employee - Backstock Associate

    I have been working at American Apparel part-time for more than a year

    Pros

    * Greater measure of independence than working on the floor
    * Flexible schedule, which is very great for students or those actively looking for another job and need such flexibility so they can apply elsewhere

    Cons

    * You are NOT paid a live-able wage AT ALL
    * Even when repeatedly stating your open availability, you still get scheduled for crazy low hours
    * Management can be incompetent, often lazy and are not removed
    * Have to deal with backwards directives from corporate that are often in conflict with best practices in real time

    Advice to ManagementAdvice

    Teach the sales floor staff actual selling techniques and maybe breaking goal won't be such a rare occurrence. Hold store management accountable for their work ethic. Management should never say "That's not my job."

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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