American Apparel Reviews

Updated April 15, 2015
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American Apparel CEO Paula Schneider
Paula Schneider
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52 Employee Reviews

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  1. Insecure and incompetent managers at head quarter office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Department in Los Angeles, CA
    Former Employee - Finance Department in Los Angeles, CA

    I worked at American Apparel (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Offered me job but soon turned sour as I now see the truth.

    Cons

    Insecure managers are defensive about receiving input from others. Some of these supervisors and executives worked their way up in American Apparel but have little experience of best practices from successful companies.

    Appearance of open door policy but actually is a top down style.

    To get in favor of management, you have to glad hand and accept mediocrity of management.

    No paid vacation -amazing as it sounds this is true.

    Nearly impossible to get documents from a non-communicative, Incompetent and unmotivated manager, which is tolerated by management.

  2. Where did I go wrong in life?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at American Apparel full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The 50% off discount. Sweatshop free.

    Cons

    Dov Charney. Politics. Working with uneducated and under-qualified co-workers. Disorganized. Mismanaged.

    Advice to Management

    Hire employees who are actually skilled in the position, not solely based on how appealing their looks are to you. Treat people with the respect that they deserve for their hard work.

  3. No good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Apparel

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good team and people which made it fun to work at

    Cons

    Corrupt company and basis boss is a weirdo.

    Advice to Management

    Be nicer.

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  5. Terrible place to work.

    Former Employee - Picker in La Mirada, CA
    Former Employee - Picker in La Mirada, CA

    I worked at American Apparel

    Pros

    Weekly pay checks, Overtime hours

    Cons

    Incompetent management. Staff is very unorganized and overworked. Management plays favorites and fires employees for petty reasons.

    Advice to Management

    Not sure any advice would be heeded or acted upon.

  6. Is anyone running this company?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder
    Former Employee - Key Holder

    I worked at American Apparel full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Discount
    Discount
    Discount
    Discount
    Discount

    (I typed 5 times only because i must enter at least 5 words for pros.)

    Cons

    Working there is like working with some middle school kids. Everyone think they are somebody but they are not.

    Discount is good, but you have to wear their items from head to toes. I am not spending $60 on an ugly pair grandmother shoes.

    Theft happens every day if not every hour. I am not getting paid for being a police.

    Too many items in the store made the store look trash and dirty.

    Give employees past fashion clothes which they had in their factor for over 10 years.

    Pay is joke.

    Advice to Management

    Fire all management

  7. Unprofessional, extremely unappreciative and very immature work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at American Apparel part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work with other young, mostly decent people, easy and simple-minded job. 50% discount. It's okay as a first job in retail.

    Cons

    Pay is horrible (at least in NYC) if you're a generally hard-working person. No appreciation whatsoever for hard work and actual effort; thus, not a very fulfilling job or experience.
    Co-workers can be unprofessional, immature and very passive in comparison, even at higher levels. It feels like high school.
    They can be petty; ie: Cashiers giving themselves credit for others' transactions, making their sales and commission look better.
    Management seems generally inexperienced. Not much sense of discipline, either too much or minimal adherence to company standards.
    Some stores hire too many people, resulting in cut hours and/or unnecessary amount of employees on the sales floor with nothing to do.
    Low commission rates; the same for all stores regardless of high or low traffic (high traffic stores at huge advantage, when low traffic get basically nothing).
    Sales "incentives" end up just being discouraging, instead of motivating.

    Simply put, not worth the time or effort unless it's an initial venture into retail. The initial hype of working there dies down quickly once the reality of it sets in- resulting in a high turnover rate.

    Advice to Management

    Give promotions based on merit and performance. Give higher compensation to those who actually work hard, instead of keeping them at the same level as those who stand around and don't do much.
    Don't hire more employees than you need. Stop cutting hours.
    Management changes reveal inconsistent values and regulations on the hiring process. One manager hired based on experience, personality and a thorough interview, next hired anyone who handed in a resume to the store.
    Have productive, constructive meetings with employees to give suggestions, boost morale, acknowledge hard work and top sellers.

  8. Does anyone actually know how to do their job here?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser
    Current Employee - Visual Merchandiser

    I have been working at American Apparel full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Well, I guess a 50% discount is nice if you want to spend your paycheck on poorly made, ill-fitting junk. Other than that you can basically make your own schedule once you've been here long enough. If you've made it to management(which is extremely easily due to high turnover) you can do literally nothing and blame those beneath you for your store's poor performance.

    Cons

    Upper management and corporate have no clue what they are doing. Need help? Or at least want someone to answer your multiple emails? Well, that's not happening! If your store if not "priority" you will be ignored. This place is run like a small business by inexperienced children. Which is something you'll hear multiple times from those in charge... "we're a small business" "we're still a new business still trying to figure everything out" Um, no. Hire people qualified for the job. Stop selling useless clothes no one wants year after year. Pay your better employees more.

    Advice to Management

    Get a clue.

  9. Good Discount, But That's About It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at American Apparel part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people I worked with were great, which was a pleasant surprise considering the stereotype that plagues American Apparel employees-- mostly because it's true. Discount and allowances are cool, in-store management is young which means it's a pretty laid-back albeit unprofessional environment, and when upper management doesn't stop by, it's a stress-free job.

    Cons

    Irregular scheduling and not enough hours, unprofessional management in-store, disorganized in terms of tasking/zoning due to young & inexperienced managers, unrealistic goals set by upper management regarding sales, etc.

  10. Helpful (1)

    Unappreciated, Disrespected, and Unhappy Employee: That's the American Apparel Way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back Stock Coordinator in Baltimore, MD
    Former Employee - Back Stock Coordinator in Baltimore, MD

    I worked at American Apparel full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Discount on clothing. High turnover rate, so chances of moving up are good.

    Cons

    Company pays very little for lower level management in store but wants you to work twice as hard. American Apparel does not provide PTO, vacation time, or sick leave for lower level management. Traveling consultant team is not supportive or professional with the in-store staff. Also. they are very clique oriented and less concerned with listening to staff needs, concerns, or suggestions. Highly suggest for someone who needs a temporary job or in school.

    Advice to Management

    Just start the company over with a level headed business savory individual to run the company. Hire and train employees based off their skill set and not their looks or bubbly personalities.

  11. Helpful (1)

    Worst company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HQ - Creative
    Former Employee - HQ - Creative

    I worked at American Apparel full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You can do whatever you want, good way to get your foot in the door if you know how the industry works

    Cons

    Lets just put it this way - anything you've heard about AA is probably 100% accurate

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