American Apparel

  www.americanapparel.net
  www.americanapparel.net

American Apparel Reviews

Updated October 22, 2014
Updated October 22, 2014
289 Reviews
2.9
289 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Apparel Chairman, President, and CEO Dov Charney
Dov Charney
183 Ratings

Review Highlights

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything (in 52 reviews)

  • Regularly bribed with free clothes to work unpaid overtime (in 37 reviews)


Cons
  • There is an extremely high turnover rate at that level due to harassment, disorganization, and no work/live balance (in 10 reviews)

  • Extremely poor judgement on the part of upper management (in 16 reviews)

More Highlights

60 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    it was not worth the experience or salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    strong partnership among employees and strong work structure

    Cons

    horrible management, very long hours, over expectations and under appreciations

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Disorganized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder
    Former Employee - Key Holder

    I worked at American Apparel part-time (more than 3 years)

    Pros

    I started off loving the work atmosphere and their business model of vertical integration.

    Cons

    Very, very disorganized, managed by very young college students who don't know how to manage others. In the span of 4 years I went through 7 managers.

    Advice to ManagementAdvice

    Take better care of the store managers and the turn over rate won't be so high.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Headquarters Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at American Apparel

    Pros

    The ability to learn and expand one's knowledge.

    Cons

    Everyone appears to be out for themselves.

    Advice to ManagementAdvice

    Invest in hiring experienced leaders.

    Approves of CEO
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  5. 1 person found this helpful  

    Very poorly run company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Backstock Associate in Garden City, NY
    Former Employee - Backstock Associate in Garden City, NY

    I worked at American Apparel part-time (less than an year)

    Pros

    I worked at American Apparel back in 2010--while Dov Charney was still in charge. I got along well with most of my coworkers and I made above minimum wage but since I was not on sales floor had no chance to make commission. Also got a ton of free clothes.

    Cons

    The company is incredibly poorly run. No one in management appears to be over the age of like 22, employee turnover is high, the schedule sucked. I worked there pre-RFID so this may have improved but I was regularly in the store up to 6 hours after close two nights a week for Perfect Fill nights.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Superficial Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at American Apparel part-time (less than an year)

    Pros

    Only pro I can think of is the 50% off discount and occasionally some free clothing.

    Cons

    Where do I begin? When everyone is hired based predominately on their looks that is a recipe for disaster.
    -Management is seriously lacking.

    Advice to ManagementAdvice

    Hire people based on their credentials not on how hipster they are.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    American Apparel

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    Great discounts and flexible hours. Fun work enviornment and great energy. Dress code is completely american apparel, but it's still a relaxed vibe.

    Cons

    Terrible pay for management. Unorganized. Lack of communication and information.

    Advice to ManagementAdvice

    Focus on training employees and keyholders.

  8.  

    No hope for long term employment or career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Techpack Writer in Los Angeles, CA
    Former Employee - Techpack Writer in Los Angeles, CA

    I worked at American Apparel full-time (more than an year)

    Pros

    weekly salary, onsite massage but have to expect for minimum 2weeks and some time you miss that too because of no standard time for that, discounts for clothing, easy going

    Cons

    The manager's lack of knowledge in this department & lack of management which leads not treating all employees in the same way in the department. Considering and favoring more for favorite employees. very little room for growth in this kind of atmosphere. Too much of internal politics and no honesty or professionalism

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good people to work with, very easy to move up, though not enough pay for the work you do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Backstock Associate in New York, NY
    Current Employee - Backstock Associate in New York, NY

    I have been working at American Apparel full-time (less than an year)

    Pros

    I was able to move up as Keyholder within about 3 weeks of working there. Normally, good people to work with, amazing discount (50 percent off), free clothes every season or so. If you want a quick part time job, or if you're young (under 21) this job will be perfect.

    Cons

    Some workers are very unprofessional, not enough pay for amount of work you do there, lots of favoritism, not much structure. Not recommended for people out of college or looking for a serious job. Doesn't pay more then $14 an hour, they are known to over work you with minimum pay.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Not worth the stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at American Apparel

    Pros

    The discount is amazing.
    The clothing is good quality.
    The clothing is cute and unique.

    Cons

    Overall, the people who work for the company (higher ups/coporate) are rude, pretentious, unorganized, but yet, picky. They come in quite often to the local stores, immediately barking orders without any introduction to who they are.
    You can get yelled at for not finishing ridiculous and tedious tasks in the little time alotted.
    At the end of everyday you're required to take pictures of your store, which are scrutinised by some level of higher ups.
    The type of work that everyone does is not compensated well through the payment they receive.
    Overall treatment towards employees in the company is awful.
    This is a job that should not be as stressful as it actually is.
    There's no one to prevent managers from using favouritism.
    You are always asked to do something, by higher ups, with no specific instructions, often leading to you getting yelled at.
    You don't do business with normal human beings.

    Advice to ManagementAdvice

    Act like real people. You pride yourself on "family values", yet you treat employees with little to no respect. Even a simple rephrasing of what you want can make a difference.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good overall but management is crazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Irvine, CA
    Current Employee - Sales Associate in Irvine, CA

    I have been working at American Apparel part-time (more than an year)

    Pros

    Personal sales growth
    Standardizing clothes
    Built lasting relationships with some really great people

    Cons

    Management is a little crazy
    Company Culture is cool in that it is unique but it is often over sexual

    Advice to ManagementAdvice

    Consider what lower level employees, especially those with tenure, have to say

    Recommends
    Neutral Outlook
    Approves of CEO

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