American Apparel Reviews

Updated March 29, 2015
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3.0
138 Reviews
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American Apparel CEO Paula Schneider
Paula Schneider
5 Ratings

138 Employee Reviews

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  1. 2 people found this helpful

    Working here is ok, not as glamorous as some people make it out to be. It's really nothing special for what they pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at American Apparel

    Pros

    It was my first real retail job so it's the best foot in the door, also the discount is great. You get an allowance and other things of the sort.

    Cons

    Some cons, it is very difficult to voice your opinion. you can not put your style into much. you are very limited when it comes to footwear ladies. you may only be in AA attire while on the sales floor. in order to be feature on the instagram same thing AA only. also your check goes right back into the company. constantly getting ranked. you would think you get first dibs on new merch, think again you have to wait to weeks.

    Advice to ManagementAdvice

    it seems as though "AA is life" mentality is what goes on. this isn't very fair to the employees, since must of them are in school and have other more important obligations. I would suggest you be a little more lenient with the staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Low stress, but failed to give a sense of direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Associate in Brooklyn, NY
    Former Employee - Stock Associate in Brooklyn, NY

    I worked at American Apparel

    Pros

    Relaxed environment, good co-workers, decent pay

    Cons

    Mistreatment of product that leads to overall nonchalance

    Advice to ManagementAdvice

    Treat product with more care, allot more time for employees to accomplish tasks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Garden City, NY
    Current Employee - Sales Associate in Garden City, NY

    I have been working at American Apparel

    Pros

    Employee discount , experience, product knowledge ...........................

    Cons

    Boring, prejudice , dress in all AA , favoritism ................................................,,,

    Advice to ManagementAdvice

    ...........................................,,,,,,,,

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Miami, FL
    Former Employee - Store Manager in Miami, FL

    I worked at American Apparel

    Pros

    Discounts, young vibe, good pay depending

    Cons

    Terrible people. Young people who have no idea what they're doing. No respect

    Advice to ManagementAdvice

    Work where you actually have a degree or some knowledge in. Listen to your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Pros and Cons

    Current Employee - Retail Sales Representative in New York, NY
    Current Employee - Retail Sales Representative in New York, NY

    I have been working at American Apparel full-time (less than a year)

    Pros

    You get paid a pretty standard retail rate as is expected. Slightly more freedom than other retail establishments and work with fun, young staff. Sometimes got to participate in unique promotions which not a lot of other retail places will do.

    Cons

    Well, it is a per/hour retail job so all the disadvantages that come with that. You are not particularly given much trust or value and if there is a small reason for management to dislike you, you're out, just like that. Not a lot of job security, but that is not abnormal considering what kind of job it is.

    Advice to ManagementAdvice

    Have more respect and trust for your employees, organize and clarify your goals so the staff know 100 percent what is expected of them.

  7. 1 person found this helpful

    Demanding company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in New Orleans, LA
    Current Employee - Key Holder in New Orleans, LA

    I have been working at American Apparel full-time (more than a year)

    Pros

    Employees aren't allow to work more than 5 hours without a 30 minute break which is nice. I liked my co-workers and felt that we were able to know each other. Store management is fine to work under.

    Cons

    Corporate management expects a lot from employees. If you are within $200 of that day's sales goal, you are required to stay open until the goal is reached. There was a lot of theft in the store and sometimes accompanied by physical and verbal threats, but the corporate office did not react often. There is also high employee turnover.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    Easy enough, but bad communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser
    Current Employee - Visual Merchandiser

    I have been working at American Apparel part-time (less than a year)

    Pros

    I started as a sales associate at 18 years old and was pretty much hired on the spot. I all ready had a lot of American Apparel clothes so I did not have to worry about starting a whole new wardrobe. I worked as a sales associate for about three months before I got promoted to be the visual merchandiser which I love. It seems easy enough to move up in the company if you have a good work ethic and more importantly, a very good sense of style. 50% discount is also nice. If you end up having to move away for college and there is another American Apparel nearby where you will be, it is incredibly simple for them to transfer you to another store, even if it's in another country. I plan on remaining in the company when I move to Canada. Another big part of why I enjoy this job is because of my district merchandiser; she is one of the most cool, funny, and helpful bosses ever.

    Cons

    -Due to being in a low budget store I do not get paid as much as other merchandisers around the country.
    -You must wear all American Apparel INCLUDING shoes. My store does not have shoes, so if I want some I must drive at least an hour to another American Apparel, which seems ridiculous. They will not order the shoes for you unless you want to pay full price.
    -There can be poor communication between corporate/district managers. A few times I've received phone calls asking why I haven't done XYZ, when I have never been told about this.
    -Even if you read the employee handbook, the rules are not clear and you can get in trouble for things that you didn't know were against the rules.
    -There can be drama since nobody over 25 is hired.
    -When district managers come in they usually just scare the staff and are super unfriendly and rude, however this could just be the ones I've dealt with. They will yell at you over the stupidest things, and we sometimes felt they made up rules just to have something to get angry over. When any district manager came in we would be reprimanded for petty things such as "no drinks behind the cash desk" which we never knew was against the rules. You can't give people 8 hour shifts with ONE 30 minute break and say you aren't allowed a bottle of water. Ridiculous.
    -They seemed to mess up someone's paycheck every time.

    Advice to ManagementAdvice

    Be more clear on what you want from your employees. Communicate better. If you're going to have a policy that you must be wearing American Apparel shoes, make it easy for us to actually access them.

    Recommends
    Positive Outlook
  9. 1 person found this helpful

    It was okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker in La Mirada, CA
    Former Employee - Picker in La Mirada, CA

    I worked at American Apparel full-time (less than a year)

    Pros

    Set hours, two days of every week were to yourself, nice coworkers

    Cons

    not so understanding, very long hours, mandatory overtime.

    Doesn't Recommend
    Positive Outlook
  10. 1 person found this helpful

    Fun for some extra money but, like many other retail positions, offers little in learning and advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in New York, NY
    Former Employee - Retail Sales Associate in New York, NY

    I worked at American Apparel part-time (less than a year)

    Pros

    The best reasons to work here are the people who are really chill and fun. The clothing is super cute, which is a plus, and you know it's moral shopping because they weren't built in sweatshops. Sometimes you get your picture taken and put on the New York Instagram which is pretty sweet.

    Cons

    In general, working retail isn't the best job. I loved working with the people, but the job itself was extremely tedious and some customers could be completely terrible.

    Advice to ManagementAdvice

    It really depends on your manager but mine was

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 2 people found this helpful

    Seasonal Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory/Sales Associate in Brooklyn, NY
    Former Employee - Inventory/Sales Associate in Brooklyn, NY

    I worked at American Apparel part-time (less than a year)

    Pros

    Easy to learn how to be an inventory and sales associate. I enjoyed being an inventory associate more. People are usually easier to get along with. Easy to get time off if needed. Easy to become manager but pay always remains low.

    Cons

    50% discount isn't fair because year after year prices of everything have risen so they compensate through the discount. Back then it used to be less discount but that's because it was reasonably priced. Also you have to wear american apparel from head to toe which forces you to buy their stuff. I'm always left with minimal on my paycheck.

    Advice to ManagementAdvice

    Wearing American Apparel shoes should not be mandatory. The shoes are of low quality and my feet were definitely messed up from that. And for 9 an hour definitely not worth the pain in the long run.

    Recommends
    Negative Outlook

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