American Apparel Reviews

Updated July 24, 2015
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3.0
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Approve of CEO
American Apparel CEO Paula Schneider
Paula Schneider
7 Ratings

Pros
  • Employees get a 50% discount on regular priced items and 30% off sale (in 54 reviews)

  • Free clothes upon hire, 50% discount, free giveaways from time to time (in 37 reviews)

Cons
  • Overall this company is disorganized and has a high turnover rate and does not reflect their values of a "sweatshop free" environment in their stores (in 10 reviews)

  • upper management makes it painfully obvious that they do not care about the workers (in 18 reviews)

More Pros and Cons

168 Employee Reviews

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  1. Decent job with a lot of down time... if you can put up with illogical and infuriating management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Keyholder in Baltimore, MD
    Former Employee - Keyholder in Baltimore, MD

    I worked at American Apparel part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy routine work, friendly coworkers, great employee discount and giveaways. Slow foot traffic, enough time to bring a book or work on homework.

    Cons

    A LOT of shoplifting and no security guard. Management is ignorant and not understanding. (Store manager was maced at the cash desk and district management still wouldn't hire a guard, just tells us to "use good customer service.")

    Advice to Management

    Use your brains and common sense and give some genuine concern for your employees instead of faking it when convenient to not make yourselves look bad. You don't work the ground level, so you don't get it.


  2. In-store visual merchandiser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-Store Visual Merchandiser
    Former Employee - In-Store Visual Merchandiser

    I worked at American Apparel full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Learn a lot from different responsibilities such as floor fulfillment, working with back stock and allocators, floor presentation and mannequin styling, and daily/weekly tasks.

    Cons

    It's a lot on one plate at usually not that high of rate. The company is generally run by younger individuals which can make it at times seem unprofessional.

    Advice to Management

    Help the visual merchandiser whenever there is down time, allow others to be involved in certain creative tasks.


  3. Good starter retail job, but can be overwhelming

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Keyholder in Forest Hills, NY
    Current Employee - Keyholder in Forest Hills, NY

    I have been working at American Apparel part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Helps you acquire an understanding knowledge of retail and the dynamics of customer service.

    Cons

    Very corrupted HR management, not many good incentives to keep you working at aa besides the employee discount.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Ehh, it was alright.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at American Apparel part-time (Less than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    I was literally hired based on my instagram feed; take that as you may. The discount is great, half off everything. It's one of the sole reasons I continued to work here. The staff was like a small family, we all got along extremely well together. It's a nice experience but do not work here if you actually need to survive off the wages

    Cons

    Constant switching of management. Unrealistic sales goals you would be written up for if you could not meet. Nobody needs this amount of stress over $9/hr

    Advice to Management

    Communicate with your employees. It's kind of what your job is.


  6. Decent only as an entry level retail position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Milwaukee, WI
    Former Employee - Key Holder in Milwaukee, WI

    I worked at American Apparel

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    employee discount flexible schedule allows you to learn retail basics

    Cons

    management messy unreliable hours most of staff is lazy

    Advice to Management

    work hard if you expect your employees to


  7. Great place to develop skills and build the foundation for a solid career. They don't pay well but you learn a ton.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in San Francisco, CA
    Former Employee - District Manager in San Francisco, CA

    I worked at American Apparel (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of room for advancement and travel. You can really be yourself there and find your own niche based on your interests and skill set.

    Cons

    Lots of overlap of responsibility can create confusion. You often have to clean up other people's messes after they disappear into the night. Highly competitive atmosphere where the loudest voice often wins.


  8. Helpful (1)

    Left before Dov, never looked back.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Los Angeles, CA
    Former Employee - Executive Assistant in Los Angeles, CA

    I worked at American Apparel full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount on clothes, and my co workers.

    Cons

    the pay is horrible, and the work ethic from employees sure reflects that. When Dov was still around I remember many a night when we would have to stay until 11PM for impromptu meeting. Poor you if you were the one selected to go get him a burger (NO ONIONS!!). At the end of my tenure here, I saw people dropping like flies-- managers, directors, associates.

    Advice to Management

    I heard many things have changed for the better in the past 18 months, and I can only hope that this is true. Please keep people in positions of power that are talented, and skilled and not just friends of the execs. And PLEASE do something about the quality control, even with the employee discount--$25 for a shirt that will immediately rip after one use is hard to swallow.


  9. Print Studio

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Print R & D in Los Angeles, CA
    Former Employee - Print R & D in Los Angeles, CA

    I worked at American Apparel

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    vertically integrated manufacturing is one of the greatest things a company could possibly do . a one stop shop from beginning to end. the whole process and ideology of a company of this nature just wonderful if a apparel manufacture stand point.

    Cons

    NEPOTISM, HAVING SUPERVISORS THAT STIFLE YOU AND TAKE YOUR ART AND USE IT FOR THEM SELVES. STOLEN PERSONAL HARD DRIVE FROM DESK .


  10. Unorganized Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Los Angeles, CA
    Current Employee - Sales Associate/Cashier in Los Angeles, CA

    I have been working at American Apparel

    Recommends
    Recommends

    Pros

    cool people, employee discount, it's an easy job

    Cons

    your experience really depends on your store manager. I had a couple managers, and one was great and the other was very disorganized. Communicating with her was difficult. Schedules sent out too late or had issues. I also get the feeling that the company doesnt care about it's employees. it's hard to get full time employment.


  11. Okay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at American Apparel

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Not a hard job. Easy to move up. Friendly co workers

    Cons

    Hours, you'd be hired as full time with part time hours. Management.

    Advice to Management

    Be more organized and strict.



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