American Apparel

  www.americanapparel.net
  www.americanapparel.net
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American Apparel Reviews

Updated July 29, 2014
Updated July 29, 2014
265 Reviews
2.9
265 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Apparel Chairman, President, and CEO Dov Charney
Dov Charney
167 Ratings

Review Highlights

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything (in 46 reviews)

  • Free clothes/50% off (new hire outfit, allowance, random giveaways) (in 27 reviews)


Cons
  • Extremely poor judgement on the part of upper management (in 15 reviews)

  • High turnover rate at all levels of company (in 7 reviews)

More Highlights

53 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Pretty good!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    Amazing discount, overall really laid back staff.

    Cons

    As management, I feel that there is little to no discipline.

    Advice to ManagementAdvice

    Don't be afraid to crack down!!

  2.  

    Tarnished reputation but positive work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder  in  Miami, FL
    Former Employee - Key Holder in Miami, FL

    I worked at American Apparel full-time for more than a year

    Pros

    Very positive work environment for a young person out of college, the company values young people and give them opportunities for leadership and advancement. It was a good place to gain a confidence boost before transitioning into a more serious workplace.

    Cons

    Simply the reputation of the company caused individuals to make associations that its employees were also sexually driven, vain, and vulgar. It was unfortunate because the truth is that they do good work and give many manufacturing jobs to many needy individuals in Southern California.

    Advice to ManagementAdvice

    Rebrand the company now that Dov is gone. Aim for a more wholesome all-American image.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    4 dang years here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager On Duty  in  New York, NY
    Current Employee - Manager On Duty in New York, NY

    I have been working at American Apparel full-time for more than 3 years

    Pros

    The discount is amazing, it's really easy to move up, and overall it's incredibly laid back. I've been an employee for four years, and have had few complaints until moving up to MOD.

    Cons

    Asset Protection is a joke, employees don't get disciplined, and I definitely don't get paid enough.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great people to work with, easy to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA

    I worked at American Apparel part-time for more than a year

    Pros

    I was able to move up to a Keyholder by doing by job well, not necessarily going way above and beyond. Usually a good crew to work with. Fun to style customers. Great discount.

    Cons

    Retail can be frustrating, can't make more than $14 an hour. You end up spending a lot of your money on the clothes because you're around them all the time.

    Advice to ManagementAdvice

    Help us be better sales associates by telling us when we did a good job, not just negative.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    good opportunity - for the steadfast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA

    I have been working at American Apparel full-time for more than a year

    Pros

    Retail rarely offers really good opportunities, but American Apparel does pretty well. Good pay after the sale associate stage ($9.00/hr, sales commission is very hard to earn, 7% of whatever you sell in excess of your sales goals, which maybe realistic or not). As a keyholder, you earn $10 and as an (new) assistant manager $11, but you can probably go higher. You can sign up for medical coverage depending on your situation and HQ tends to hire from the inside, for models, visual merchandisers, designers, ect. Its not easy and you have to be persistent, draw attention to your talent, and talk to the right people. Also protocol and policy is not written in stone or super detailed like in many corporate environments which is a blessing and a curse, you can make real decisions instead of reading from a cue card, but its extremely frustrating too, as there often is conflicting or vague information.
    Also its a great place to work on the production side of clothing, which I know less about. There are tours of the factory at HQ, where I also worked. There is a medical clinic, insurance, comped lunches at cafeteria and fair pay, somewhere like $14 - $16/hr, i think.

    Cons

    For one, almost the entire company is made up of people in their 20's and early 30's... think about it. If you're female, depending on where you work, you might be pressured to wear revealing clothing, and for whatever reason, often older men assume working there is akin to playboy or something (and will harass you). You may receive pressure to work overtime (instead of offering overtime), like "work 12 plus hours/beat your sales goals before you leave today or don't work here" kind of pressure. I had to work overtime EVERY single day at one location. Recently there has been intense pressure from above (HQ) to turn up the sales, so workers are taken advantage of and pushed much harder with no compensation , motivation, or appreciation.
    Also the rumors are true, if you take a job at HQ, watch out. Sexual harassment really is a problem and it gets absolutely crazy. Think carefully about it, it may not be worth it. There is an extremely high turnover rate at that level due to harassment, disorganization, and no work/live balance. You will live/breathe AA, work night and day, pull all-nighters a few times a week even... and no one will be impressed (many are doing the same). My advice: if you must, get the experience (it is easier to get in the door here than elsewhere) and stay one year. Then get that same job somewhere else, you paid your dues.

    Advice to ManagementAdvice

    I was an assistant manager and I didn't relish this part of the job: "Recently there has been intense pressure from above (HQ) to turn up the sales, so workers are taken advantage of and pushed much harder with no compensation, motivation, or appreciation." Must offer carrot as well as stick, there were many really great employees who will/did burn out and leave before being promoted oreven thanked.

    No opinion of CEO
  7.  

    learned a lot

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Apparel

    Pros

    able to travel to alot of places personal growth, benefits

    Cons

    during the holiday you will have to work long hours

    Recommends
    Disapproves of CEO
  8.  

    Lots of fun, occasionally hectic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser  in  New York, NY
    Current Employee - Visual Merchandiser in New York, NY

    I have been working at American Apparel part-time for more than a year

    Pros

    Free clothes, and seasonal clothing allowance.

    Cons

    Lack of organization. Poorly experienced workers.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    The turn around rate is high.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate  in  Chicago, IL
    Former Employee - Associate in Chicago, IL

    I worked at American Apparel part-time for more than a year

    Pros

    The company is based in America and the clothes are made on U.S.A. soil, sweatshop free.

    Cons

    The high up management is not the best.

    Advice to ManagementAdvice

    Trust the workers in the stores they would know best, because they are there everyday and the staff at a store should be like family, and then the sales will go up. Let people that work there fall in love with there positions and grow into high up positions. Hire older people that understand high end fashion, to sale this some what expensive merchandise to the public.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    You've seen the ads, you know the deal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back Stock Associate  in  New York, NY
    Former Employee - Back Stock Associate in New York, NY

    I worked at American Apparel part-time for more than a year

    Pros

    Freedom of expression is encouraged, as long as you're donning company garments lol. Company ethics are bold and fittingly match the brand. The employee discount adds additional value to joining the company as well.

    Cons

    This may be location specific, but some employees take the freedom of "expression" too far. There is a slight air of favoritism/nepotism that I experienced but again that may just be my individual observation.

    Advice to ManagementAdvice

    Consider team-building principles to span broader than just management, the framework is already there. The benefits package offered to part-time employees during my tenure lacked as well, so that could also be re-tooled, if it already hasn't been.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Hit or miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant  in  Los Angeles, CA
    Current Employee - Assistant in Los Angeles, CA

    I have been working at American Apparel full-time for more than a year

    Pros

    Company values are good. They support LGBT community and are anti sweat shop. American made clothing. great benefits. Good employee discount

    Cons

    Low wages. poor management. very unstable business

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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