American Apparel

  www.americanapparel.net
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American Apparel Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

2.9 244 reviews

30% Approve of the CEO

American Apparel Chairman, President, and CEO Dov Charney

Dov Charney

(152 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything(in 46 reviews)

  • Free clothes/50% off (new hire outfit, allowance, random giveaways)(in 27 reviews)


Cons
  • Extremely poor judgement on the part of upper management(in 15 reviews)

  • High turnover rate at all levels of company(in 7 reviews)

51 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Disapproves of CEO

     

    Tarnished reputation but positive work experience.

    Key Holder (Former Employee) Miami, FL

    ProsVery positive work environment for a young person out of college, the company values young people and give them opportunities for leadership and advancement. It was a good place to gain a confidence boost before transitioning into a more serious workplace.

    ConsSimply the reputation of the company caused individuals to make associations that its employees were also sexually driven, vain, and vulgar. It was unfortunate because the truth is that they do good work and give many manufacturing jobs to many needy individuals in Southern California.

    Advice to Senior ManagementRebrand the company now that Dov is gone. Aim for a more wholesome all-American image.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    4 dang years here!

    Manager On Duty (Current Employee) New York, NY

    ProsThe discount is amazing, it's really easy to move up, and overall it's incredibly laid back. I've been an employee for four years, and have had few complaints until moving up to MOD.

    ConsAsset Protection is a joke, employees don't get disciplined, and I definitely don't get paid enough.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Great people to work with, easy to move up

    Sales Associate (Former Employee) San Francisco, CA

    ProsI was able to move up to a Keyholder by doing by job well, not necessarily going way above and beyond. Usually a good crew to work with. Fun to style customers. Great discount.

    ConsRetail can be frustrating, can't make more than $14 an hour. You end up spending a lot of your money on the clothes because you're around them all the time.

    Advice to Senior ManagementHelp us be better sales associates by telling us when we did a good job, not just negative.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Disapproves of CEO

     

    learned a lot

    Anonymous Employee (Current Employee)

    Prosable to travel to alot of places personal growth, benefits

    Consduring the holiday you will have to work long hours

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Lots of fun, occasionally hectic.

    Visual Merchandiser (Current Employee) New York, NY

    ProsFree clothes, and seasonal clothing allowance.

    ConsLack of organization. Poorly experienced workers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    good opportunity - for the steadfast

    Assistant Manager (Current Employee) Los Angeles, CA

    ProsRetail rarely offers really good opportunities, but American Apparel does pretty well. Good pay after the sale associate stage ($9.00/hr, sales commission is very hard to earn, 7% of whatever you sell in excess of your sales goals, which maybe realistic or not). As a keyholder, you earn $10 and as an (new) assistant manager $11, but you can probably go higher. You can sign up for medical coverage depending on your situation and HQ tends to hire from the inside, for models, visual merchandisers, designers, ect. Its not easy and you have to be persistent, draw attention to your talent, and talk to the right people. Also protocol and policy is not written in stone or super detailed like in many corporate environments which is a blessing and a curse, you can make real decisions instead of reading from a cue card, but its extremely frustrating too, as there often is conflicting or vague information.
    Also its a great place to work on the production side of clothing, which I know less about. There are tours of the factory at HQ, where I also worked. There is a medical clinic, insurance, comped lunches at cafeteria and fair pay, somewhere like $14 - $16/hr, i think.

    ConsFor one, almost the entire company is made up of people in their 20's and early 30's... think about it. If you're female, depending on where you work, you might be pressured to wear revealing clothing, and for whatever reason, often older men assume working there is akin to playboy or something (and will harass you). You may receive pressure to work overtime (instead of offering overtime), like "work 12 plus hours/beat your sales goals before you leave today or don't work here" kind of pressure. I had to work overtime EVERY single day at one location. Recently there has been intense pressure from above (HQ) to turn up the sales, so workers are taken advantage of and pushed much harder with no compensation , motivation, or appreciation.
    Also the rumors are true, if you take a job at HQ, watch out. Sexual harassment really is a problem and it gets absolutely crazy. Think carefully about it, it may not be worth it. There is an extremely high turnover rate at that level due to harassment, disorganization, and no work/live balance. You will live/breathe AA, work night and day, pull all-nighters a few times a week even... and no one will be impressed (many are doing the same). My advice: if you must, get the experience (it is easier to get in the door here than elsewhere) and stay one year. Then get that same job somewhere else, you paid your dues.

    Advice to Senior ManagementI was an assistant manager and I didn't relish this part of the job: "Recently there has been intense pressure from above (HQ) to turn up the sales, so workers are taken advantage of and pushed much harder with no compensation, motivation, or appreciation." Must offer carrot as well as stick, there were many really great employees who will/did burn out and leave before being promoted oreven thanked.

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    The turn around rate is high.

    Associate (Former Employee) Chicago, IL

    ProsThe company is based in America and the clothes are made on U.S.A. soil, sweatshop free.

    ConsThe high up management is not the best.

    Advice to Senior ManagementTrust the workers in the stores they would know best, because they are there everyday and the staff at a store should be like family, and then the sales will go up. Let people that work there fall in love with there positions and grow into high up positions. Hire older people that understand high end fashion, to sale this some what expensive merchandise to the public.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    You've seen the ads, you know the deal.

    Back Stock Associate (Former Employee) New York, NY

    ProsFreedom of expression is encouraged, as long as you're donning company garments lol. Company ethics are bold and fittingly match the brand. The employee discount adds additional value to joining the company as well.

    ConsThis may be location specific, but some employees take the freedom of "expression" too far. There is a slight air of favoritism/nepotism that I experienced but again that may just be my individual observation.

    Advice to Senior ManagementConsider team-building principles to span broader than just management, the framework is already there. The benefits package offered to part-time employees during my tenure lacked as well, so that could also be re-tooled, if it already hasn't been.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Hit or miss

    Assistant (Current Employee) Los Angeles, CA

    ProsCompany values are good. They support LGBT community and are anti sweat shop. American made clothing. great benefits. Good employee discount

    ConsLow wages. poor management. very unstable business

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Current Sales Associate

    Sales Associate - American Apparel (Current Employee) Brooklyn, NY

    Pros-Discounts
    -Fun coworkers
    -Get to meet lots of people

    Cons-Catty management team
    -Dress code is toooo strict (nail polish, hairties, socks)

    Advice to Senior Managementstop being so catty

    Yes, I would recommend this company to a friend

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