American Apparel

  www.americanapparel.net
  www.americanapparel.net

American Apparel Reviews

Updated October 20, 2014
Updated October 20, 2014
309 Reviews
2.8
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Apparel Chairman, President, and CEO Dov Charney
Dov Charney
199 Ratings

Review Highlights

Pros
  • They offer a 50% discount, but the items are so expensive that I never buy anything (in 54 reviews)

  • Regularly bribed with free clothes to work unpaid overtime (in 37 reviews)


Cons
  • There is an extremely high turnover rate at that level due to harassment, disorganization, and no work/live balance (in 10 reviews)

  • Upper management undermines your position and staff tend to not listen to you (in 18 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company - "They may not be politically correct—but they have good ethics."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at American Apparel full-time

    Pros

    Discount, Great quality products, Cool people, great environment, fast pace

    Cons

    Depending on your store, its like pulling teeth to get a shift covered.

    Advice to ManagementAdvice

    Hire more people.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Friendly, caring customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Kansas City, MO
    Current Employee - Sales Associate in Kansas City, MO

    I have been working at American Apparel part-time (less than an year)

    Pros

    Structured, dedicated, passionate, organized employees

    Cons

    Maticulous, a lot of detail, stressful at times

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in Hollywood, CA
    Current Employee - Key Holder in Hollywood, CA

    I have been working at American Apparel full-time (more than 3 years)

    Pros

    -Discount (50%)
    -Working with your peers
    -Good opportunity to move up in the company

    Cons

    -Peoples ego's
    -Wearing AA from head to toe

    Advice to ManagementAdvice

    -Learn to train sales associates in all aspects including management,Stock & customer service.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Los Angeles, CA
    Former Employee - Business Analyst in Los Angeles, CA

    I worked at American Apparel full-time (less than an year)

    Pros

    1.Good co-workers
    2.Get lot of expi for freshers
    3. Good employee benefits
    4. Young culture

    Cons

    1. wish they had better system in place for knowledge transfer. employees leave the company so fast when someone new comes in its difficult to understand and do the job without proper background.

    Advice to ManagementAdvice

    Build better toilets....

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    My staff were like my family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in New York, NY
    Former Employee - Key Holder in New York, NY

    I worked at American Apparel part-time (more than an year)

    Pros

    Opportunity to grow within the company
    Free clothes/50% off (new hire outfit, allowance, random giveaways)
    Cool environment and staff

    Cons

    Ocasionally surprise corporate appearances that would lead to staying long after closing hours
    Explicit advertisements sometimes

    Advice to ManagementAdvice

    Don't just walk into the store and go straight into the back office like your Naomi Campbell on the runway
    Ask us if we want Starbucks too when you go

    Recommends
    Approves of CEO
  7.  

    Stable enough if you're a decent worker!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Boca Raton, FL
    Current Employee - Cashier in Boca Raton, FL

    I have been working at American Apparel full-time (more than an year)

    Pros

    Decent pay, Artistic atmosphere, Eclectic co-workers, Celebrity customers, If talented and good at schmoozing can work your way to corporate.

    Cons

    Not always recognized, Sometimes undervalued, Horrible Coworker(only one in my store but she's been working here for the longest and every workplace has one)

    Advice to ManagementAdvice

    Not much really it's honestly great corporate structure just lower level management isn't necessarily the best but that says nothing about the company.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    District Visual Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Visual Merchandiser
    Current Employee - District Visual Merchandiser

    I have been working at American Apparel full-time (more than 5 years)

    Pros

    -tons of experience
    -travel opportunity

    Cons

    -fair-poor pay rate in comparison to Job duty and Job tittle

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Awesome environment with great people!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Apparel

    Pros

    Employee discount, company has good business practices

    Cons

    Their ad campaigns are a little racy but that's the world we live in, right?

  10.  

    Fun co-workers, free clothes!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Backstock Associate in Seattle, WA
    Former Employee - Backstock Associate in Seattle, WA

    I worked at American Apparel part-time (less than an year)

    Pros

    Fantastic clothing allowance at hiring and twice a year after that.
    Quirky and fun co-workers.
    Quality merchandise.
    Reasonable scheduling flexibility.
    Positive environment/supportive management.

    Cons

    Hourly pay is not amazing, and the raises that come with promotions are minimal.
    Training can be inconsistent.

    Advice to ManagementAdvice

    Better pay with promotions would offer more incentive for staying with the company.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Backstock is the BEST!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Backstock Associate in Seattle, WA
    Current Employee - Backstock Associate in Seattle, WA

    I have been working at American Apparel part-time (less than an year)

    Pros

    Employee allowances, employee discount, work environment, staff, schedule flexibility.
    (I applied specifically as back stock. I had experience as a sales associate before, but wanted a more chill environment)
    All in all, I've really enjoyed working at AA. However, I have heard/read horror stories from other workers at separate locations. My specific location is very laid-back, and our manager really cares about her employees. The hours are extremely flexible, and I work almost full-time. I have fun working back stock! I know the sales associates/keyholders/managers don't love their job as much as people in the back. Back stock people don't have to worry about meeting goal, or pleasing customers, though. I'm very satisfied. The company has a bad reputation, but the majority of large companies do! (Just check out Urban Outfitters CEO)

    Again, I'm very pleased with my job. I think I lucked out, though. The store is only ten minutes from my house, and the staff is filled with really sincerely kind people. When there aren't many customers, I can just listen to music and play on my iphone! Such a laid-back job. Our staff is very small (only 10 people), so we're like a family.

    WARNING: the location and co-workers make a HUGE difference on your outlook of working at AA.

    Cons

    Dov :(
    Must wear head to toe American Apparel attire. (Which is okay, because the company gave all the workers in our store free shoes)

    Advice to ManagementAdvice

    Hire people who are QUALIFIED, rather than just hiring people with mediocre resumes but good-looks.

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at American Apparel? Share Your Experiences

American Apparel

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.