American Automobile Association (AAA)
2.8 of 5 266 reviews
www.aaa.com Heathrow, FL 500 to 999 Employees

American Automobile Association (AAA) Reviews

Updated Jun 29, 2014
All Employees Current Employees Only

2.8 266 reviews

                             

60% Approve of the CEO

American Automobile Association (AAA) President and CEO Robert L. Darbelnet

Robert L. Darbelnet

(73 ratings)

44% of employees recommend this company to a friend
27 Employee Reviews Back to all reviews
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    Insurance Sales Agent

    Insurance Sales Agent (Current Employee)
    Allentown, PA

    ProsGreat working environment. There is very little micromanagement, and you can work at your own pace. But, with any sale job, the harder you work the more business you will write.

    ConsBusiness can be slow at time where there can be days with no foot traffic meaning less opportunities to write new business. Pay and commission plan isn't as competitive with other insurance companies. Business operations are behind on modern technology, a lot of things are still done with a pen and paper.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Company

    Summer Temp-Member Representative (Current Employee)

    ProsGreat hours, and great pay, opportunities to move up in the company. Treated fairly every day.

    ConsI haven't found any cons at this time.

    Advice to Senior ManagementN/A

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    I worked as an intern and had a very positive experience.

    Anonymous Employee (Former Employee)

    ProsAs an intern, I got the opportunity to see all parts of the business. The experience left me with a well-rounded view of the company.

    ConsIf sales is not your area of expertise, there are other areas in the business in which you can still prosper. However, as an agent, selling insurance is your main source of revenue.

    Advice to Senior ManagementGive the agents more discretion in selecting who would be a good candidate to insure. Also, stop hiking up the rates so much, it makes it hard to remain competitive.

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    Great

    Desk Attendanant (Former Employee)
    Mount Healthy, OH

    Prosgood training, and policies and I loved the opportunities to better myself. great organization

    ConsThe only cons that I can think of is that there were no free meals for employees, my former job offered free lunches and dinners twice weekly

    Yes, I would recommend this company to a friend

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    attention licensed insurance agents interested in a solid company to work for

    Licensed Insurance Agent Property & Casualty (Current Employee)
    Saint Louis, MO

    Prosgreat team working relationships while helping consumers secure quality AAA insurance products

    ConsRequired weekend work for production

    Advice to Senior Managementrestore flexible work credit for weekend over time work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It was simply AWESOME working at AAA !! We had many in hose activities such as Halloween parties & Bar B Q's

    Emergency Roadside Representative (Former Employee)
    Dearborn, MI

    ProsI worked at the HQ in Dearborn , Mi & I liked the food bar in the building along with the credit union

    ConsThey employed so many people that parking was a disaster !! Other than that nothing to complain about

    Advice to Senior ManagementKeep doing a wonderful job of caring about your employees , because we sure care about you all !!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    very helpful workers

    Anonymous Employee (Former Employee)

    Prosair conditioned environment, seemingly simple once you understand computer systems

    Conscustomers complaining about company closing other locations and premiums

    Yes, I would recommend this company to a friend

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    Great place to work.

    Insurance Customer Service (Call Center) (Current Employee)
    Costa Mesa, CA

    ProsGreat staff, great benefits, room to promote.

    ConsSalary could be better. Other than that, no complaints.

    Advice to Senior ManagementManagement is wonderful. They are very team oriented and will help you succeed.

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    Great company to work for.

    Claims Representative (Current Employee)

    ProsAAA offers great opportunities for advancement. The company is reasonably staffed and the workload is not overwhelming. Benefits are on par with the industry.

    ConsNone that I can think of.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    AAA experience

    Anonymous Employee (Current Employee)

    Prosgood company, close by not far

    Consnot much freedom to do things

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Glassdoor is your free inside look at American Automobile Association (AAA) reviews and ratings — including employee satisfaction and approval rating for American Automobile Association (AAA) CEO Robert L. Darbelnet. All 27 reviews posted anonymously by American Automobile Association (AAA) employees.