American Cancer Society

www.cancer.org
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American Cancer Society Reviews

Updated February 1, 2015
Updated February 1, 2015
76 Reviews
1.0
76 Reviews
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American Cancer Society CEO John R. Seffrin
John R. Seffrin
76 Ratings

Review Highlights

Pros
  • ACS offers really good hours which gives you the ability to have true work/life balance (in 34 reviews)

  • Each day you feel like you are making a difference in the lives of others (in 32 reviews)


Cons
  • We work when the volunteers can help us, so work life balance can be difficult (in 54 reviews)

  • No work life balance and low pay for amount of work/hours required to work (in 19 reviews)

More Highlights

76 Employee Reviews Back to all Reviews

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  1. 3 people found this helpful  

    Selfish company, only care about their own pockets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lansing, MI
    Former Employee - Anonymous Employee in Lansing, MI

    I worked at American Cancer Society

    Pros

    I honestly cannot think of any. You might get lucky and meet some great fellow co-workers (I did), which makes the time go by faster. Other than that, no pros.

    Cons

    One of the worst most selfish companies I have ever worked for. In an entire 8 hour day, we were allowed only 30 minutes of break time. Period. That whole 30 minutes was supposed to include lunch, break, and even going to the restroom (yes, we had to punch out just to go to the restroom). At every other job I've worked at, we were given 30 minutes for lunch (unpaid), plus two 15 minute breaks (paid). This, to me, is very reasonable. And on top of that, we were still permitted to use the restroom whenever we needed to, without it counting against us. But at ACS, we were allowed only 30 minutes (unpaid, of course) for ALL of that! And because it also takes time to log out and back into your desk, a 30 minute break could easily be whittled down to 25 minutes or less. I felt like a slave, literally chained to my desk for 7.5 hours.

    Training was also laughable. We got two days of very minimal training, and were then thrown out on the floor and expected to know everything already. We would get pulled into team meetings and yelled at for "missing" things that were never taught to us in the first place! There is a HUGE miscommunication between management here. There was a very high turnover rate for this very reason.

    I would NOT recommend working for this company unless you have no other option.

    Advice to ManagementAdvice

    How do you expect employee productivity and morale to be high when you treat them like slaves? Thirty minutes of break time (that also includes going to the restroom) in an 8 hour day is just absurd, and no one should have to bring that to your attention for you to know that it's wrong. You wouldn't be okay with it if you were restricted in that way. Why would you think it is okay to treat employees that way?

    Furthermore, you cannot expect people to know things that haven't been taught to them. You wouldn't have to train and re-train new employees every week if you would just train them right the first time!! How about a full job training rather than 2 days?? If people are consistently screwing up on the same issues, common sense should tell you that it's a problem with your TRAINING and not with the employees themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 7 people found this helpful  

    Sinking Ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Georgia in Atlanta, GA
    Current Employee - Georgia in Atlanta, GA

    I have been working at American Cancer Society

    Pros

    Great location, good benefits. Flexible hours.

    Cons

    Horrible leadership at the top. President retiring, CEO leaving (but not before firing integral department leaders). Worked here for 3+ years without any pay increase whatsoever. Rarely saw or communicated with management. Most managers are technicians and not leaders.

    Advice to ManagementAdvice

    Talk to your people! Get some leadership training. Focus on ways to increase revenue rather than cutting jobs. You are losing valuable experience for chump change.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    They run this place like a cult. Worst place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at American Cancer Society full-time

    Pros

    I don't have any pros for this place.

    Cons

    Don't speak up and voice your opinion or they'll find a way to get rid of you. The powers that be only like yes men. If you have a brain or an opinion, this is not the place for you. Also the worst case of workplace bullying I've experienced in my professional career. So glad I'm gone from that cesspool. And talk about an enormous amount of wasteful spending. Somebody needs to go and check their books.

    Advice to ManagementAdvice

    Learn how to listen to your employees sometimes. Acknowledge when your people are doing a job instead of waiting on somebody to have a bad day and kick them when they're down.

    Doesn't Recommend
    Negative Outlook
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  5. 7 people found this helpful  

    Too much disconnect between those making the decisions and those making the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Relations
    Former Employee - Community Relations

    I worked at American Cancer Society full-time (more than a year)

    Pros

    Flexible with schedule
    Inspiring mission
    Meeting/working with great volunteers

    Cons

    Work-life balance
    Unrealistic fundraising expectations/quotas
    Clique-ish management
    Disconnect between upper leadership and those in the field

    Advice to ManagementAdvice

    Take some time to understand how your fundraisers and volunteers operate. Implementing policies solely based on saving money is not always a good move. Trust your employees and volunteers to make good decisions as well-not everything has to be a corporation-wide policy.

    Transformation was very difficult to go through, without knowing what direction the company was going and trying to explain (or hide) that from volunteers. Having to reapply for your own job was a humiliating process.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 8 people found this helpful  

    Running straight into the ground

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relay Specialist
    Current Employee - Relay Specialist

    I have been working at American Cancer Society full-time (more than 5 years)

    Pros

    Important mission finding a cure for cancer
    Lots of truly dedicated people
    Decent benefits especially a very generous amount of PTO

    Cons

    Long hours and very poor work-life balance
    Low pay
    Frequent nonsensical reorganizations
    Bloated management especially at the upper levels
    Political correctness run amock in too many areas

    Advice to ManagementAdvice

    How about cutting some of your bloated executive salaries instead of laying off more people who do the actual work? This place is so management-heavy it makes the federal government seem well run.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Worst professional experience of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paralegal in Oklahoma City, OK
    Former Employee - Paralegal in Oklahoma City, OK

    I worked at American Cancer Society full-time (less than a year)

    Pros

    ACS helps so many people.

    Cons

    The management is out of state and the people who are in charge of the legal section are unfortunately not helpful on a good day and the rest of the time just flat out hateful. It is an unfortunate situation where bullies are in charge.

    Advice to ManagementAdvice

    If different employees have the same problem - the common denominator is the management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Overall, NOT good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fundraiser in New York, NY
    Former Employee - Fundraiser in New York, NY

    I worked at American Cancer Society full-time (less than a year)

    Pros

    VERY attractive and sexy girls!

    Cons

    Dealing with clique-ish co-workers with horrible work ethics.

    Advice to ManagementAdvice

    Keep QUALITY and INTELLIGENT workers and don't be fooled by clique-ish colleagues who form alliances to ostracize an employee because that person is smarter, works harder and IS much better than ALL of them combined!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Sinking ship....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Income Development Representative
    Current Employee - Income Development Representative

    I have been working at American Cancer Society full-time (more than a year)

    Pros

    Many employees are committed to the cause, you get to meet a lot of wonderful volunteers.

    Cons

    The organization is grossly mismanaged, it is truly astounding that an organization of this scope has no CRM system. Since each department is run so autonomously, there is little to no communication about what is going on in other areas of the organization. Employees are underpaid and overworked, and constantly asked to do and give more with no support or appreciation, morale seems to be at an all time low. Management seems to want to maintain the status quo, and does not foster honest and open dialogue, and in the end seems completely tone deaf to what is actually going on in the communities they serve. Goals come down from national who have no idea what the reality or needs are of the volunteers on the ground. It is also very hard to see where all the money raised goes, since services have been cut to virtually nothing, I guess it goes to salaries of upper management.

    Advice to ManagementAdvice

    Listen to the front line staff who are working in the communities. Appreciate your staff and volunteers, stop viewing them as simply cash cows. If you invest in developing your employees and treat them with respect, maybe people will stay longer than a year or a season.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Corporation First!! Non-Profit Second!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Event Manager in Napa, CA
    Former Employee - Senior Event Manager in Napa, CA

    I worked at American Cancer Society full-time (more than 3 years)

    Pros

    Great volunteers to work with.

    Cons

    Extremely long hours for very little pay. Employees are treated as though they are expendable! Horrible management. Pay is horrible while the CEO makes close to two million a year. Donor dollars are spent without any thought. They talk about eating healthy, but at all the all day meetings the only thing they provide to eat is candy and chips. A majority of the employees are grossly overweight. Overall a very unhealthy place to work, mentally and physically.

    Doesn't Recommend
    Disapproves of CEO
  11. 3 people found this helpful  

    Great Cause - Total Scam

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Cancer Society

    Pros

    Volunteers are very passionate. They
    make ACS look like what it really is on the inside.

    Cons

    Most of the money is used on salaries and everything else and not the actual cause. I felt horrible collecting money from volunteers who believe in ACS's cause. All the money is spent on advertising and information that people can easily look up for themselves. They are stingy spending money on cancer patients and volunteer appreciation, but, are wasteful when it comes to ordering food for meetings or other in-house events. I never witnessed so many managers abusing their cards on buying lunches whenever meeting with other managers. Not even in for-profit companies. They would smile in front of vounteer's faces, but, talk about them as soon as they turned their backs. They try to promote health, nutrition, and cancer awareness among the employees, but, have obese managers with bad attitudes, asking you to order them lunch all the time and you have to take your own vehicle. Management comes down hard on the office employees and are quick to point fingers and place blame whenever they make mistakes. I really feel the volunteers are the hardest workers and they do everything for free, while actual ACS employees and management's pockets are full and they get to enjoy very good benefits that most honest businesses can't provide. Event managers complained about petty things during every weekly meeting and it was always about money. So sickening. Never talked about cancer patients or anything of that nature -- it was all about MONEY, MONEY, MONEY. Just working there, I seen what a scam it is. It's all smoke and mirrors. They use cancer patients as their way to lure those in who have lost loved ones or who are battling with cancer themselves, as a way to generate money to fill their pockets. Sure, they teamed up with Kaiser. It makes everything look legit, right? Well, Kaiser, just like the big Pharmaceutical companies aren't interested in keeping you healthy - it doesn't generate money.

    Advice to ManagementAdvice

    Stop spending hard-earned money by generous donors on frivolous things. Stop lying to the public. Own up to your own mistakes and stop pointing fingers. In the end, I hope you'll have a good conscience about the evil you participated in.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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