American Cancer Society

  www.cancer.org
  www.cancer.org

American Cancer Society Reviews

Updated October 12, 2014
Updated October 12, 2014
439 Reviews
3.1
439 Reviews
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American Cancer Society CEO John R. Seffrin
John R. Seffrin
240 Ratings

Review Highlights

Pros
  • Each day you feel like you are making a difference in the lives of others (in 32 reviews)

  • A few incredibly creative people; salary; benefits; work/life balance (in 31 reviews)


Cons
  • We work when the volunteers can help us, so work life balance can be difficult (in 50 reviews)

  • No work life balance and low pay for amount of work/hours required to work (in 19 reviews)

More Highlights

91 Employee Reviews Back to all reviews

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  1.  

    Not the best experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Donation Specialist in East Lansing, MI
    Former Employee - Donation Specialist in East Lansing, MI

    I worked at American Cancer Society part-time (less than an year)

    Pros

    Hourly wage & training were good

    Cons

    Lack of hours, micromanaging & solicitation

    Advice to ManagementAdvice

    Show employees where donations are actually going

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    MSABC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MSABC Telemarketer in Santa Ana, CA
    Current Employee - MSABC Telemarketer in Santa Ana, CA

    I have been working at American Cancer Society full-time

    Pros

    Great experience if you need practice on telemarketing.

    Cons

    Horrible management. Poor office culture. Company has gone through too many transformations and has led to poor office morale.

    Advice to ManagementAdvice

    Stop micromanaging.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Too internally focused. Lake of leadership locally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Representative in Dallas, TX
    Former Employee - Community Representative in Dallas, TX

    I worked at American Cancer Society full-time (more than an year)

    Pros

    Like being tied to worthy cause. Nice people just wish the were no so afraid to try new methods.

    Cons

    Focus is internal. Think twice particularly if you do not interview with fellow team members. Get a broad perspective before joining.

    Advice to ManagementAdvice

    While new structure has positives there is not a sense of teamwork. Local office mgmt role is administrator not leadership.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Old org. Old mission. Fundraising to Support Executive Salaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Service Specialist in Mendota Heights, MN
    Former Employee - Patient Service Specialist in Mendota Heights, MN

    I worked at American Cancer Society full-time (more than an year)

    Pros

    The amount of Vacation Days

    Cons

    The org is focused on financial sustainability. Top Heavy monster that does nothing for innovative and preventive cancer research.

    Advice to ManagementAdvice

    You need to socialize your salaries :)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Cancer Society

    Pros

    mission was obviously great perk

    Cons

    work/life balance was pretty much non-existent

  7. 2 people found this helpful  

    Might be an OK place to work in a few years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Special Events
    Former Employee - Director of Special Events

    I worked at American Cancer Society full-time (more than 5 years)

    Pros

    It was a great cause to work for, with lots of great, highly dedicated volunteers, but I'm happy to be out. Benefits are great!

    Cons

    I worked there for 6-7 years before the Nationwide Transformation started. I hope they will be able to get straightened out with all of the staff changes and hiring of new, inexperienced people in order to save money. Morale was never high, and people tended to feel unappreciated and overworked. I can only imagine how bad it is now with less staff. Those who stayed on in these newly developed positions don't even know what they're doing, or what they're supposed to do. ACS reorganized in an attempt to get rid of too much upper management, yet they are now siloed with just as many highly paid upper management.

    Advice to ManagementAdvice

    Appreciate the accomplishments of your employees instead of constantly asking for more. Have a clear plan before you start rolling things out on a big scale. Keep some people around who actually know what they're doing.

    Doesn't Recommend
    Negative Outlook
  8. 2 people found this helpful  

    Too Many Chiefs, Not Enough Indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at American Cancer Society full-time (more than an year)

    Pros

    Benefits: Health Insurance and PTO Rocks! In the right office flexible work hours. Abel to work through lunch for appointments etc.

    Cons

    Management isn't involved at all. I see my manager maybe 1x a month and only receive emails for hand slaps and PTO.
    Transformation has finally completed and good Admins were cut due to it. One office didn't hire the only AA who was applying for her own position! Another office with over 20 RFLs and 3 Gala's cut their AA's from 2 to 1. I'm not sure how she will handle it all! Low pay for expected work. I was there for nearly 2 years and did not get a raise. I did receive lots of "Thank You" gifts from Managers and Co-workers so I know it wasn't based on my performance.

    The moral of the story is there are too many manageres and not enough actual staff to make the local field office run smoothly.

    Advice to ManagementAdvice

    Take value in your employees out in the trenches, the field offices they are the back bone of your organization. They are the ones bringing in donors, volunteers and working uncompensated hours to make your organization the success that it is.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    It started out great, but transformation takes a toll on people... approach with caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist, Relay for Life in Roanoke, VA
    Current Employee - Specialist, Relay for Life in Roanoke, VA

    I have been working at American Cancer Society full-time (more than 5 years)

    Pros

    You work a lot of nights and weekends but that is balanced out by a flexible work schedule. You don't have to worry about using PTO to get to the doctor, vet, grocery store, etc. Even if you did - there are lots of PTO days so no worries! The benefits package is also really strong - they put their money where their mouth is when it comes to insurance. And the volunteers you work with are amazing people. AMAZING people!

    Cons

    The organization just restructured. There are a LOT of kinks to work out. I would avoid this employer for the next couple years until they sort it out. Your supervisor will also make or break your experience. You work very independently and have lots of autonomy. You may only see your supervisor once or twice a week but they can have a huge impact on your experience. Try to get a vibe form the current staff before saying yes! Also - there are no real professional development opportunities and little upward mobility options. So keep that in mind.

    Advice to ManagementAdvice

    Options for upward mobility and professional development would help employees feel like you're invested in them as long term career people. Not short term employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Overworked and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Representative
    Former Employee - Community Representative

    I worked at American Cancer Society full-time (more than 5 years)

    Pros

    The organization has a great mission, and the volunteers in the communities are a joy to work with.

    Cons

    Company has no loyalty for their employees. Performance reviews are all numbers based and not on effort, regardless of economy or weather events. Promotions are given based on who you know in the company and not your hard work. No recognition or appreciation for staff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 7 people found this helpful  

    Glad to be gone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager of Income Development in Lubbock, TX
    Former Employee - Community Manager of Income Development in Lubbock, TX

    I worked at American Cancer Society full-time (more than 3 years)

    Pros

    Working in the communities was an incredibly rewarding experience. The passion of the people are always touching and working so hard to make Relay For Life and other events happen is a rewarding experience.

    Cons

    This organization doesn't give a damn about the people that work for it. From the day I started in 2011 "transformation" dominated the entire organization. We watched as botched rollouts and announcements killed confidence and as promises were broken over and over. Layers of management were added, not eliminated as promised. The organizational structure was broken into silos exponentially complicating the way business is done on the local level. Imagine seven people in an office, doing work that overlaps, all with different bosses who are all off-site.

    When the reorganization was going on we watched as bad hires were made and good people were left out in the cold. Entire departments were eliminated and then notified on conference calls explaining how to roll out the plan to subordinates. As it became "every man for himself" fantastic employees were denied opportunities and told verbally "If you were hired here ___________ wouldn't have a place to land, sorry." In addition, it was constantly trumpeted that performance based evaluation would be the new way of doing business. Unfortunately, this was a complete lie in that incredibly successful staff were passed over in favor of those who'd hung around long enough.

    I believed whole-heartedly in the mission of this organization, unfortunately, senior national management believed in lining their own pockets and wielding power. Their management abilities were woefully undeveloped and the organization is currently in free-fall in regards to events, revenue and volunteer commitment. I wish the best to this organization in their mission to eradicate cancer, but when upper management starts making excuses for low pay by telling people they need to "make sacrifices" while the number of those with 6 figure salaries almost triples, I can't abide that.

    Advice to ManagementAdvice

    Fire yourselves. The CEO's $800+k salary could fund a lot of things.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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