American Eagle Outfitters
3.3 of 5 754 reviews
www.ae.com Pittsburgh, PA 5000+ Employees

American Eagle Outfitters Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.3 754 reviews

                             

84% Approve of the CEO

American Eagle Outfitters CEO Robert Hanson

Robert Hanson

(197 ratings)

62% of employees recommend this company to a friend
385 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Working at American Eagle

Sales Associate (Current Employee)
Wauwatosa, WI

I have been working at American Eagle Outfitters part-time for more than 3 years

ProsI LOVED my experience with the store. There were a set of rules and guidelines that each employee had to follow which I appreciated. But it wasn't anything too strict. Totally manageable! Also, the managers were always super cool and laid back. They genuinely wanted you to succeed and do well. I've never had drama at work or anyone rude I didn't want to work with. Overall great company and even corporate was awesome with keeping in touch with each store. I knew that my work was appreciated every time I came in. Really enjoyed my work and the people I came in contact with in my experiences.

ConsI can't really say that I had any huge problems here.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Overall, I have had a very positive experience while working at AEO.

Sales Associate (Current Employee)
Albany, NY

I have been working at American Eagle Outfitters part-time for more than a year

ProsOne of the best aspects of AEO is the employee discount. They really give back to their employees with great benefits (discount-wise). They are also very flexible when working with your schedule.

ConsA challenge is the week to week scheduling, but that is not really the company's fault. I would prefer having a set schedule but I know that is difficult to do in retail.

Advice to Senior ManagementI have worked in a store that has recently gone through a lot of management changes because managers left unhappy. I would just say to be more attentive to how management gets treated.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great company and brand

Production Coordinator (Current Employee)
New York, NY

I have been working at American Eagle Outfitters full-time for more than 3 years

ProsGreat place to learn the business. It's a great company as well as brand and values their employees. Flexible hours and company values the employees work/life balance.

ConsMany differnet cross functional teams to coordinate with, therefore too many clashing opinions which causes change and unecessary delays

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Career Opportunities
         

 

Good part time job without a lot of hours

Associate (Current Employee)
Albany, NY

I have been working at American Eagle Outfitters part-time for less than a year

ProsPretty flexible with schedules especially for classes. The people are friendly but the work environment and other workers are usually pretty good.

ConsThey want you to be extremely pushy with the customers for loyalty.

Advice to Senior ManagementMake sure all of the employees are on the same pages and are properly trained so some people don't have to go back and re-do everything again.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Disapproves of CEO

 

Laid back work place.

Anonymous Employee (Current Employee)

I have been working at American Eagle Outfitters

ProsNice work environment, clean, management is really cool & the customers are decent too.

ConsGetting people to sign up for credit cards is tough. People just aren't interested.

Advice to Senior ManagementKeep up the good work. Keep putting your employees first!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Great job

Sales Associate (Current Employee)
Glendale, WI

I have been working at American Eagle Outfitters part-time for more than 3 years

Pros-Discounts are fantastic.
-Push on credit cards built my sales ability well

Cons-"call-ins"
-poor relationship between store and district management

Advice to Senior ManagementListen to store managers, as unhappy employees make for poor sales.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Enjoyable with flexible scheduling.

Anonymous Employee (Current Employee)

I have been working at American Eagle Outfitters

ProsStore discount, fun atmosphere, opportunity for advancement

ConsBeing scheduled to arrive early or stay late depending on daily sales volume, pushy about customer engagement

Advice to Senior ManagementPay attention to associate concerns, they are the ones on the 'front line'.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good Place to Work in High School

Anonymous Employee (Current Employee)

I have been working at American Eagle Outfitters part-time for more than a year

ProsFlexible hours, good training, decent pay, time off is given when needed.

ConsSometimes you are unscheduled for months, a whole LOT of inventory.

Advice to Senior ManagementPay closer attention when making schedules! Sometimes, most of the time you schedule someone during their off time.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great Company, Great Benefits, Great Chances for Promotion

Jean-Expert/Stylist (Current Employee)
Greenwood, IN

I have been working at American Eagle Outfitters part-time for more than 3 years

ProsI love working at AE, the team atmosphere is great and really helps when trying to make the customer have the best experience possible.

ConsSometimes corporate fails to understand the needs of the stores and creates an unfortunate work environment for employees.

Advice to Senior ManagementListen to the stores and take the suggestions seriously.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good and friendly place to work.

Sales Associate (Current Employee)
Scottsdale, AZ

I have been working at American Eagle Outfitters part-time for more than a year

ProsI loved all of my co workers as well as my managers because they were all young and understanding when it came to things like calling out for whatever reasons as well as helping with schedule changes ect.

ConsManagers because they were so young would kind of go on power trips and do things that they probably shouldnt be doing like texting on their phones or just sitting in the office doing nothing. Most of the time they would just pass the bad jobs on to the other employees like running go backs and things like that. Not all of them, but some.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for American Eagle Outfitters? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at American Eagle Outfitters reviews and ratings — including employee satisfaction and approval rating for American Eagle Outfitters CEO Robert Hanson. All 385 reviews posted anonymously by American Eagle Outfitters employees.