American Eagle Outfitters Reviews

Updated April 24, 2015
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3.6
637 Reviews
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American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
89 Ratings

637 Employee Reviews

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  1. Merchandise Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Greenwood, IN
    Current Employee - Anonymous Employee in Greenwood, IN

    I have been working at American Eagle Outfitters (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good management
    Great co workers
    Fantastic Discount

    Cons

    Pay is minimal
    Do alot for a little bit of money

    Advice to Management

    Pay better

  2. Jean Expert/Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Riverhead, NY
    Current Employee - Sales Associate in Riverhead, NY

    I have been working at American Eagle Outfitters part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great management, great co-workers, laid back work zone, discount is amazing, easy to learn, work is not to hard. Tons of hours during the Holiday Season, Black Friday, and other major holidays.

    Cons

    Shifts are inconsistent and are based on how busy the store will be that week. Again, during the holiday season, hours are amazing, but once the holidays end, hours can vary from 8 to 20 hours and each week is usually slow or inconsistant on the off-season. Customers are also sometimes rude and mess up the clothe piles. You will probably fold the same shirt 100 times for one shift and you have to remember: The customer is always right and their happiness is what matters.

    Advice to Management

    Give employees that have been there more than a year more hours on the off-season.

  3. Administrative Services Clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Administrative Service Clerk/FedEx in Cranberry Twp, PA
    Current Employee - Administrative Service Clerk/FedEx in Cranberry Twp, PA

    I have been working at American Eagle Outfitters (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working on computers and FedEx machine daily.
    Working all the time it makes the time go by faster.
    Good company to work for.

    Cons

    I have no bad works to say about American Eagle Outfitters

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  5. Consistent and full of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Lead in Chandler, AZ
    Current Employee - Merchandise Lead in Chandler, AZ

    I have been working at American Eagle Outfitters part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They give tons of opportunities to move up in their company. There are positions to fit every one. They give wonderful employee discounts. The training that AE gives to new employees ensures that the new employee is comfortable and educated on how to work there.

    Cons

    It can sometimes feel like all employees are juggling many different projects at once, which can get overwhelming at times.

    Advice to Management

    My advise to management would be to continue doing awesome! Store 598 is lucky to have such an awesome and hard working management staff.

  6. Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with

    Cons

    Receiving less hours to work

  7. Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters part-time

    Pros

    Great atmosphere, discounts, co-workers, clothes

    Cons

    rude customers, standards, work, folding.

  8. Asst Store Mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Fort Wayne, IN
    Current Employee - Assistant Store Manager in Fort Wayne, IN

    I have been working at American Eagle Outfitters full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Merchandising, Visuals, Work Culture, Training, Development

    Cons

    Salary, Work/Life Balance ,Middle mgmt, Lack of time with upper mgmt, Loss Prevention

  9. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at American Eagle Outfitters part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun to work for and lots of of competitions within the store so win free items and prizes. The company itself does a good job in keeping the employees on track with what is new and how they want them to sell those new items.

    Cons

    Not many benefits as a sales associate. My store manager would always leave early during her shifts. Management in general are lazy and unappreciative and tend to point fingers at employees when numbers aren't great. Then when bonuses come they are the ones to reap the benefits.

  10. Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Merchandiser in Elizabethtown, KY
    Current Employee - Retail Merchandiser in Elizabethtown, KY

    I have been working at American Eagle Outfitters part-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexibility, Educational, Easy to catch on, learn skill in Merchandising

    Cons

    No benefits, Better pay, more hours, better mileage pay, no promotions opportunities

    Advice to Management

    Push for merchandiser benefits, be more involved with supporting manager and employee relationship, push for more raises and better hours as fulltime merchandiser.

  11. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Milford, CT
    Current Employee - Sales Associate in Milford, CT

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Employee discounts, lenient on days off for part-time workers, reasonable hours

    Cons

    Often working past scheduled hours, especially during holiday times

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