American Eagle Outfitters

  www.ae.com
  www.ae.com

American Eagle Outfitters Reviews

Updated December 13, 2014
Updated December 13, 2014
1,069 Reviews
3.5
1,069 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
104 Ratings

Review Highlights

Pros
  • There are lots of fun incentives for employees and a great discount on products (in 168 reviews)

  • Great employee discount that you are able to share with family and friends (in 87 reviews)


Cons
  • They even made one girl cry because she "wasn't getting enough credit cards" while she was on register (in 95 reviews)

  • Work life balance is terrible with no rules to regulate hours between shifts (in 28 reviews)

More Highlights

141 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great all America company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Los Angeles, CA
    Former Employee - Inside Sales Representative in Los Angeles, CA

    I worked at American Eagle Outfitters part-time (less than an year)

    Pros

    Incentives Discounts Ambience Values fun

    Cons

    Prepare to have a lot of coworkers

    Advice to ManagementAdvice

    don't over hire.

    Recommends
    Positive Outlook
  2.  

    Great employees with a fun and fast paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Tallahassee, FL
    Current Employee - Assistant Store Manager in Tallahassee, FL

    I have been working at American Eagle Outfitters full-time (more than an year)

    Pros

    Was able to manage over 40 employees and learn a lot in the process. The work load was always varied and was able to get appropriate time off with planning

    Cons

    Not much room for growth at the store level and not able to try new and different ideas to execute work

    Advice to ManagementAdvice

    Make sure to keep managers happy cause they directly affect the employees and how the store performs.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was really lovely. Good benefits. Fun young staff. Lots of cool things to buy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk in New York, NY
    Former Employee - Clerk in New York, NY

    I worked at American Eagle Outfitters part-time (less than an year)

    Pros

    Flexible hours.
    Fun staff.
    Discounts
    Managers are super friendly. Quotas don't reall matter.

    Cons

    Being on your feet.
    Customers don't like when you are overly helpful.
    Forced cheerfulness.
    Christmas hours are long and arduous.

    Recommends
    Positive Outlook
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  5.  

    American Eagle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Warrendale, PA
    Former Employee - Network Engineer in Warrendale, PA

    I worked at American Eagle Outfitters as a contractor (less than an year)

    Pros

    Friendly environment, great Team, good support

    Cons

    more training and education,

    Recommends
    No opinion of CEO
  6.  

    Love working at AE. My coworkers are the best and the atmosphere is light and laid back. Really great part-time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock and Floorset
    Current Employee - Stock and Floorset

    I have been working at American Eagle Outfitters part-time

    Pros

    My coworkers are fun to work with and friendly, and hours and shifts are always reasonable.

    Cons

    Sometimes I don't get as many hours as I would like, but I am happy with anything I get!

    Recommends
  7.  

    Great experience as a sales associate for AEO

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at American Eagle Outfitters part-time

    Pros

    Great managers
    Flexible schedule
    Nice discount- 40%
    Overall friendly environment, coworkers really support each other
    A customer focused culture

    Cons

    Sometimes call in shifts can be uncertain, since you are only aware if you are working or not the hour before.

  8.  

    Great company with excellent values and standards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at American Eagle Outfitters full-time (more than 8 years)

    Pros

    Work environment, corporate listens, excellent pay, awesome benefits, discount, solid company

    Cons

    Salaried managers do work over 40 hours and hard to have work life balance during peak.

    Advice to ManagementAdvice

    Keep up the great work! Loves working at AEO!

    No opinion of CEO
  9.  

    AE has helped me become a better person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Katy, TX
    Current Employee - Sales Associate in Katy, TX

    I have been working at American Eagle Outfitters part-time (less than an year)

    Pros

    •discount (40%)
    •THE PEOPLE. the people who work there make the job amazing ♥

    Cons

    There is a Lot of hours for only $8. people come and go all the time..

    Advice to ManagementAdvice

    Come visit stores so you can know how to better the company! also reward long time employees, I've seen so many quit because they feel unappreciated.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    I have worked with this company for 4 years and can't picture working anywhere else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at American Eagle Outfitters

    Pros

    Friendly and upbeat atmosphere among coworkers, fast pace, room for growth within the company, and above all, great clothes for a great price.

    Cons

    Unpredictable customers are always a challenge. This job does require flexibility in hours. Some days you'll get some home early and some days you'll get called in.

    Advice to ManagementAdvice

    Find multiple A players so specific associates don't become burned out.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I love it here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at American Eagle Outfitters part-time (less than an year)

    Pros

    Very generous employee discount, fun, up-beat atmosphere, flexible with school schedules.

    Cons

    Some management is better than others, pay should be more if a worker is more experienced/shows hard work.

    Advice to ManagementAdvice

    Pay more experienced workers better.

    Recommends
    Positive Outlook
    Approves of CEO

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