American Eagle Outfitters Reviews

Updated July 3, 2015
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5.0
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American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
39 Ratings

Pros
  • Fun people great discount nice people (in 168 reviews)

  • Great employee discount (30-60%) (in 87 reviews)

Cons
  • Getting people to sign up for credit cards is tough (in 95 reviews)

  • No regard for work life balance (in 28 reviews)

More Pros and Cons

185 Employee Reviews

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  1. Assisting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in New York, NY
    Current Employee - Sales Assistant in New York, NY

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    the people are very social with others, very nice and active, the people helps when others are in need of assisting

    Cons

    i don't think theirs any

    Advice to Management

    Keep up the good work


  2. Merchandise Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Processor in Ottawa, KS
    Former Employee - Merchandise Processor in Ottawa, KS

    I worked at American Eagle Outfitters full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Supervisors treat associates with respect. Company offers perks such as bonuses, POT, cookouts,escalate break time, daily meeting to keep you informed about how the day will be, Great benefits. They are by far the best company I have ever worked for.

    Cons

    Physically demanding, long hours during Holiday season, frustration dealing with associates that don't fallow packing standards and procedures.

    Advice to Management

    Monitor packing rows often to ensure cartons are packed properly. Hold associate accountable if they continue to ignore procedures Quality is number one in all areas of the campus. Teamwork is essential in order to reach production goals.


  3. Aerie - GREAT place to work

    Former Employee - Sales Associate - Bra Expert in San Antonio, TX
    Former Employee - Sales Associate - Bra Expert in San Antonio, TX

    I worked at American Eagle Outfitters part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They care about employees and their growth
    Incentive if you work there for 5 years
    rewards for hard working employees
    GREAT discount - 40% off full priced items and 25% off clearance and promos
    You get free stuff ALL the time

    Cons

    If you're looking for hours they don't give a lot unless you sell a lot of credit cards, or you've been there forever


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  5. Best Retail Job Out There

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at American Eagle Outfitters

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    For someone looking for a retail job, American Eagle employees the most down to Earth people. Everyone they employee are really nice and genuinely want to help you succeed.

    Cons

    I don't really have any cons.


  6. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Eagle Outfitters

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    AMAZING company culture. You can receive up to 80% if you become a stylist/jean expert. Very big on team building skills and maintains a collaborative, supportive environment.

    Cons

    Pay could have been better. The discount did balance it out though. Hours during the holidays were rough but that is with any retail job!


  7. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Garden City, NY
    Current Employee - Anonymous Employee in Garden City, NY

    I have been working at American Eagle Outfitters part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Discounts, energy, people, customers, great opportunities

    Cons

    stressfull, sometimes workers aren't so nice,


  8. fun environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Katy, TX
    Former Employee - Sales Associate in Katy, TX

    I worked at American Eagle Outfitters (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    the pay was ok, better than half clothing stores though. they have the best employee benefits. can go up to 80% off items if you become a jean expert or stylist. you get selected items for 60% off and the avg employee discount is 40% off, so you will always be making big saves if you love american eagle clothes. i might still be working there if my new store manager wasn't a total biotch. she drove me to quit which is really sad. i worked for this company for over a year and have nothing bad to say about them. they know how to train their employees to do customer service right and i always enjoyed helping someone out. it made me happy when i could find what they were looking for.
    this job is also very lenient with working with your schedule. if something comes up they will understand and help you out. my car had broke down at one point and i couldn't work for a while. instead of firing me i had a month off and could back to work when i had transportation again. Just do what you are told and be friendly and you will love the job and everyone
    you work with. best job i ever had as a teen.

    Cons

    had to move on to bigger paying job. i only had $8.00 an hr :[

    Advice to Management

    you guys were the best! everyone was fare and worked fast and efficiently.


  9. Fast paced and fun!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Stock/Stylist in Midland, TX
    Former Employee - Sales Associate/Stock/Stylist in Midland, TX

    I worked at American Eagle Outfitters part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Cool managers, cool customers, just a fun place to work

    Cons

    Irregular hours and low pay

    Advice to Management

    Make sure everyone is properly trained


  10. Best of Retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brentwood, CA
    Former Employee - Sales Associate in Brentwood, CA

    I worked at American Eagle Outfitters

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Awesome to work with peers in laid back environment

    Cons

    You tipically will only get hours during holiday season


  11. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in White Marsh, MD
    Former Employee - Sales Associate in White Marsh, MD

    I worked at American Eagle Outfitters part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work with, polite people and very open to helping you learn their way of sales and conducting business

    Cons

    It is an example of starting from the bottom, you must work your way up to the top.

    Advice to Management

    All stores should work like the White Marsh store does.



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