American Greetings
2.9 of 5 193 reviews
corporate.americangreetings.com Cleveland, OH 5000+ Employees

American Greetings Reviews

Updated Jul 3, 2014
American Greetings – US – “Outside view”

All Employees Current Employees Only

2.9 193 reviews

                             

41% Approve of the CEO

American Greetings CEO and Director Zev Weiss

Zev Weiss

(96 ratings)

40% of employees recommend this company to a friend
48 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Line Design Intern

    Line Design (Former Employee)
    Cleveland, OH

    ProsInterns are exposed to the wonderful world of greeting cards, including the process from creation to retail placement, and the joys of waiting some 1 to 2 years for it to show up in a store.

    ConsIt's a family owned/family run business. Unless your last name is Weiss, you can forget taking over one day. Your working days are filled with long, and often unnecessary meetings. They like to meet to meet. They're Hallmark's competitor, so there's also a bit of "we're number 2" attitude; they're content where they are in the eyes of the consumer but that may be because it's next to impossible to outshine Hallmark.

    Advice to Senior ManagementSpend time getting to know the interns.

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    Not as organized as It should be, considering size of company.

    Territory Lead (Former Employee)
    Sacramento, CA

    Pros-flexible schedule (mostly)
    -interesting work
    -nice merchandiser training vids

    Cons-wasteful with product
    -high turnover in management
    -not great pay and hard rushed work

    Advice to Senior Management-pay attention to who is working hard and realize that things can't always get done in the time given. Even by the best and fastest merchandisers. Improve on the training once someone is promoted. Don't just throw them into position and expect them to know everything.

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    show up and pick up a paycheck mentality

    Supervisor (Former Employee)
    Osceola, AR

    ProsThe only game in town in the immediate area. Plantation atmosphere.

    ConsNot one minority supervisor in a company of 1,200 employees. Good ole boys.

    Advice to Senior ManagementHire a warehouse professional, not a bs artist.

    No, I would not recommend this company to a friend

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    It's a paycheck.

    PT Merchandiser (Current Employee)
    Newport News, VA

    ProsIt's pretty easy to get into because they are basically always hiring for something. You make your own schedule based on the calls you need to make each week, The company's employee website is a great resource for just about anything you might need to know.

    ConsPart time, very erratic hours. If you make more than minimum wage, you are very lucky. You are assigned to stores that could be anywhere in a territory. Good supervisors will try to keep you in a specific area, but not always. No real ability to advance to anything more than a minor promotion.

    Advice to Senior ManagementIt's a strangely run company. I could write several pages on the odd decisions headquarters seems to make. I can sum it up as this: the people making decisions are very very out of touch with the field.

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    PRG - Where you're lucky to have a job!

    Anonymous Employee (Current Employee)
    Chicago, IL

    ProsThis review is for the Papyrus-Recycled office located in Chicago, IL.

    Located downtown and close to public transportation
    Wonderful and interesting coworkers for the most part
    Great resources and people at WHQ in Cleveland
    Fun product and talented freelance artist.
    A few very good middle managers

    ConsIn the past few years the culture of the company has completely changed. The schedule is not flexible at all, there is no regard for people's time, poor or no pay raises, and no diversity at all. The turn over rate is becoming higher and management seems only concerned with hiring people from Target or the trenches of Sears. This leaves little for innovation. The company is run by type A upper management lacking proper leadership skills and completely out of touch. Instead, they are more concerned with creating a sense of fear and then forcing the company into "fun" competitive games under their terms constantly. Also, those in charge do not know how to use or grow the talent they have and the talent they do have has one foot out the door always. For being in such a large city there is little to no diversity. It's shocking actually.

    Advice to Senior ManagementStop worrying about menial stuff and look around you for a moment. Stop being passive, start treating people like adults. Look at how successful modern companies run a business because the way you're running it is old fashioned, out-dated, and stuffy. We are selling greeting cards, smiles, and humor. It should be a fun place to work not fear based and competitive. Do you want talented and loyal people to want to work here, or would you rather just have a high turn over rate and keep paying people less and less? You can still be corporate while maintaining a unique voice. Both upper and middle management need to stop being so passive. Middle management, the leadership skills are there, stop being so fearful of upper management and stick up for your employees. Their happiness and growth is vital to your success as a manager.

    No, I would not recommend this company to a friend

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    Some managers better than others

    Analyst (Current Employee)
    Cleveland, OH

    ProsThe pay is good and there are some manages that are very good at what they do.
    The onsight resturant is amazing!

    ConsUpper management is not understanding working families.
    During their performance review process they have a policy that 10% of all employees are put on a performance improvement plan. It's pretty miserable working with that 10% who didn't get raises and don't understand why.
    Hours are long and often the expectations are not realistic
    Work in a silo, no communication or interaction between departments that should be working collaboratively.

    Advice to Senior ManagementYou offer tunition reimbursement to those seeking an MBA, however you are not creating an enviroment that is flexible to allow people to leave by 5 once a week if they are in class.

    No, I would not recommend this company to a friend

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    Worked with some great people, learned a lot, everyday is a new and different day. Working with merchandisers and mgrs.

    Area Supervisor (Former Employee)
    Jersey City, NJ

    ProsFlexible schedule
    In different account/locstion every day
    Great peers

    ConsLarge workload
    Very little support
    Not realitics
    Merchanidsers get few hours and in some case miss one week of service.

    Advice to Senior ManagementNone

    No, I would not recommend this company to a friend

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    Working a very physical job that provides only seasonal employment.

    Press Operator (Current Employee)
    Greeneville, TN

    ProsIt's one of the top paying factories in my county. We have a company paid union pension which makes retirement possible. Associates get along well and form strong bonds. In general the supervisors are good people and take up for their people.

    ConsVery skilled employees are laid off 3 to 4 months of the year, without insurance coverage when laid off. Almost no chance of promotion, regardless of skill or education. Entry level managers are usually friends and/or family of upper management.

    Advice to Senior ManagementTake a good look at the people available on the floor before choosing supervisors.

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    Start looking before your trapped like me.

    Area Supervisor (Former Employee)
    West Chicago, IL

    ProsThe people. That's it. The end

    ConsWeissville sucks. Company does extensive searches for the most qualified people named Weiss. Long hours low pay unless your a Weiss then it big pay. Lost as a company . Watch what Hallmark does and we will be doing it in 6 months. Treat PTMs like crap. Work people off the clock all the time.

    Advice to Senior ManagementSell the company, and retire

    No, I would not recommend this company to a friend

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    Frustrating

    Copywriter (Former Employee)
    Cleveland, OH

    ProsThe staff was made up of a wide variety of creative minds. The building itself was also conducive to endless creative brainstorming and opportunities.

    ConsThe senior management was very disorganized. They neglected to communicate efficiently and effectively with their staff, and it became a very frustrating and disappointing work environment.

    Advice to Senior ManagementKeep an open line of communication with your employees. Continually talk to them about what is happening in the company, and give them feedback on their performance.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at American Greetings reviews and ratings — including employee satisfaction and approval rating for American Greetings CEO Zev Weiss. All 48 reviews posted anonymously by American Greetings employees.