American Greetings

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American Greetings Reviews

Updated May 28, 2015
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American Greetings CEO and Director Zev Weiss
Zev Weiss
17 Ratings

Pros
  • Job Flexibility, Work Life balance, Lunches and organized events within the company (in 10 reviews)

  • flexible schedule, truly just a part time job (in 11 reviews)

Cons
  • Lack of long-term strategy, weak senior management, lack of compelling career paths, and general inertia are problems (in 9 reviews)

  • Upper management was our challenge (in 9 reviews)

More Pros and Cons

30 Employee Reviews

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  1. Only the strong will survive!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbia, MD
    Current Employee - Anonymous Employee in Columbia, MD

    I have been working at American Greetings

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Flexible hrs., it's a paycheck! Work on your own time. Limited supervision, Great for self starters.

    Cons

    -lots of work, little pay, working before and after major holidays. A few hrs scheduled per week. This is more of a part, part time job. No advancement!

    Advice to Management

    Managers need to get out more. Work in the field a few times a month to have a thorough understanding of the struggles in the field.


  2. Helpful (3)

    Enjoyable work, unrealistic expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser
    Current Employee - Merchandiser

    I have been working at American Greetings part-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I loved the flexible hours-set your own, working by myself, greeting and helping customers

    Cons

    Strict time restraints are set and expected. The public is very disrespectful of displays, making messes. It is impossible to clean up, organize, stock, do inventory and orders in extremely small amounts of time.

    Advice to Management

    You spend more on training, just to see people quit because of ridiculous time constraints. Instead, give more hours to allow successful results, in order to gain employee retention. In the long run, you'll pay less for training. (I was putting in over 30 hours per week to train and clean up what was left when there was no one to do the job for the first 3-4 months, then cut to sometimes 5 hrs per week. My travel between stores equaled more than that. The average store demanded 2-3 hours per workday, sometimes more.)


  3. Helpful (2)

    No communication and bad attitudes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Merchandiser in Orlando, FL
    Current Employee - Part Time Merchandiser in Orlando, FL

    I have been working at American Greetings

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Chance to work independently. Its nice. to see all the cards,especially the funny ones.

    Cons

    They dont monitor their trainers. Mine has a bad attitude,and brings her problems to work. There also is no talk about what is really expected of you. They do not give you a chance to do things yourself at first. Everyone learns different. Store management,especially at Targets,have superiority complex,and even the regular service desk employees ( who have their target job as a first job) are rude and disrespectful. The hours are bad if your in training because you have to work around the hours that the trainer wants you to work. Not enough hours. The trainer i had told me that they didnt know what tthey would do with me( if they were going to keep me)...but she let it slip out that they " needed me"for seasonal.

    Advice to Management

    Monitor the people you have in charge. Communicate to your potential/ current employees on their progress so they can keep their jobs and improve. If you say you can answer questions , then be availible for that. Also, do not get upset, or make someone feel dumb for asking a question, especially if they are new.


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  5. Helpful (3)

    This is one of the most unorganized and wasteful companies around.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Merchandiser in Dallas, TX
    Current Employee - Part Time Merchandiser in Dallas, TX

    I have been working at American Greetings part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Weekly paychecks. Can select the days to work.

    Cons

    Horrible management team. They tell you one way to do the work and then later retract those instructions and add new ones that rarely make any sense. After working a year I still do not know what I am paid per hour. I was told one thing but have not been able to compute the hours at the salary I was quoted. They enforce direct deposit and we do not get a stub to see what we are being paid. All store revisions are very unorganized. We throw away perfectly good products on a regular basis because they don't want to store the seasonal products instead of donation to a needy organization.

    Advice to Management

    Employees rarely hear any words of encouragement or any type of praise. We are always told what we do wrong but not ever praised for what we do right. Very low morale due to no positive feedback.


  6. Helpful (1)

    Lack of long-term strategy and weak senior management will doom company's chances of surviving in a meaningful way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Greetings full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work/family/life balance is great. No one works all that hard. The benefits are expensive but decent.

    Cons

    Lack of long-term strategy, weak senior management, lack of compelling career paths, and general inertia are problems. Mediocrity in many areas with some exceptions.

    Advice to Management

    Need a more compelling and believable vision. Need more compelling career paths. Realize most people know senior folks only care about the $ at this point.


  7. Helpful (3)

    Pay is too low for expectation level

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Merchandiser in Madison, WI
    Current Employee - Part Time Merchandiser in Madison, WI

    I have been working at American Greetings part-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Some flexibility within the the day, but days are dictated by holidays and orders. I had a great Area Supervisor

    Cons

    All of your holidays and the week preceding and week following are hard set deadlines. Resets make for long days. Large accounts require a lot of activities and a lot of wrangling with uncooperative big box store management, planograms for reset often need modification at the last minute making for longer resets. Still using old technology. Call Center has been outsourced. All PTM s are kept below 30 hours per week. Some have less than five hours per week.

    Advice to Management

    Your 7.50 start pay for PTMs with no benefits is not worth the effort it takes to maintain multiple and large accounts. The hours are not flexible enough to pair it with another job. Pay raises are meager. If you want to attract hard working, competent and self directed people you need to pay at least as well as fast food and big box store wages whose employees have way less responsibility.


  8. Helpful (3)

    Not long term employee friendly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandisers in Worcester, MA
    Current Employee - Merchandisers in Worcester, MA

    I have been working at American Greetings part-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great flexibility for mom with younger kids.

    Cons

    After 20yrs service, pretty much run out of company. Within 2mos, both accounts taken away, leaving me as extra for resets. Set up when I returned from a vacation. Does not like people who know what doesn't work and has been tried. Supervisors set themselves up to look good at the expense of accounts, manipulate the numbers.

    Advice to Management

    Your focus should be on what works best for the account,not the percentage of orders to calls.


  9. Only got this job to make it through the winter and am applying for other jobs daily to escape this place.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PT Installer - Special Projects in Seattle, WA
    Current Employee - PT Installer - Special Projects in Seattle, WA

    I have been working at American Greetings part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co-workers on my crew work well and get along together for the most part. Other than that, not many pros during my time here so far.

    Cons

    Upper management has ZERO idea on how to schedule the revisions or build display racks. I think when they figure out scheduling, they just have a map and throw darts at it to decide the order and locations of our next store.

    Most of the time, we have a job in our area but next day we have to drive hundreds of miles to get to the next revision then be hundreds of miles in the opposite direction from our home the next day. Some days we work 4 hrs, others it turns into a fiasco of 14 hrs or more and gets very stressful to meet time limits of our schedule and the store managers we deal with.

    90% of the time we are missing parts (or they are severely damaged) and have to "McGyver" the card racks and displays with random or on-site custom built parts and a whole lot of ingenuity.

    They need to pay installers and merchandisers a living wage so there's less turn-over. Nothing's more frustrating than having to constantly stop what you're working on to train someone new everyday or week while you are trying to get your job done quickly end efficiently.

    We have about a 50/50 shot at having a dumpster delivered before we get to our next job site. Sometimes we have to remove the old displays, separate the metal from the plastic, stack them on pallets and wrap it all up. Then we're expected to come back to break those apart and throw it in the dumpster whenever it finally arrives days later all while trying to get to your scheduled store that night on time.

    And last but not least, they have a very strange way to input your hours. It's a SharePoint application that is so screwed up, you are lucky if you can even log in at all.

    Good luck to anyone wanting to work here because in the division of AG I work at, it's a disaster. To partially quote Forrest Gump... "It's like a box of chocolates, you never know what you're going to get."

    Advice to Management

    Implement the LEAN system during revisions... actually it should be implemented company wide to save time, money, jobs and headaches from our end. Make Area Supervisors be on-site when we do revisions to get a better understanding of the work, time and problems we encounter everyday. I'm sure they can make this happen because it seems like they have a massive amount of supervisors all either passing the buck to the next guy down or ignoring our concerns altogether.


  10. Helpful (1)

    Easy workload, yet too stressful for a greeting card company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Westminster, MD
    Current Employee - Key Holder in Westminster, MD

    I have been working at American Greetings part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy workload, friendly customers, 45% off discount

    Cons

    District managers are absolutely ridiculous. The company is struggling to keep afloat and is blaming the lowest form of employees for their inability to attract customers. District manager is a bully.

    Advice to Management

    Calm down.


  11. Helpful (3)

    Started off great! Just don't get injured on the job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Merchandiser
    Current Employee - Part Time Merchandiser

    I have been working at American Greetings part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Can pretty much work your own hours and days.

    Cons

    Low pay, not enough allotted hours for some stores especially ones that always need to be straightened out plus the work you are suppose to do for that week in the store.

    Advice to Management

    If an employee is injured on the job American Greetings should make sure they are able to get proper medical treatment and paid wages until they can return to work without having to fight for them with your workers comp, insurance company. Having your employees suffer without medical treatment and not get paid while they are out of work because the claim was denied for bogus reasons and taking weeks to battle it out with your insurance company is inexcusable.



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