American Greetings
2.8 of 5 176 reviews
corporate.americangreetings.com Cleveland, OH 5000+ Employees

American Greetings Reviews

Updated Mar 24, 2014
American Greetings – US – “Outside view”

All Employees Current Employees Only

2.8 176 reviews

                             

40% Approve of the CEO

American Greetings CEO and Director Zev Weiss

Zev Weiss

(90 ratings)

38% of employees recommend this company to a friend
46 Employee Reviews Back to all reviews
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Not long term employee friendly.

Merchandisers (Current Employee)
Worcester, MA

I have been working at American Greetings part-time for more than 10 years

ProsGreat flexibility for mom with younger kids.

ConsAfter 20yrs service, pretty much run out of company. Within 2mos, both accounts taken away, leaving me as extra for resets. Set up when I returned from a vacation. Does not like people who know what doesn't work and has been tried. Supervisors set themselves up to look good at the expense of accounts, manipulate the numbers.

Advice to Senior ManagementYour focus should be on what works best for the account,not the percentage of orders to calls.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Only got this job to make it through the winter and am applying for other jobs daily to escape this place.

PT Installer - Special Projects (Current Employee)
Seattle, WA

I have been working at American Greetings part-time for less than a year

ProsCo-workers on my crew work well and get along together for the most part. Other than that, not many pros during my time here so far.

ConsUpper management has ZERO idea on how to schedule the revisions or build display racks. I think when they figure out scheduling, they just have a map and throw darts at it to decide the order and locations of our next store.

Most of the time, we have a job in our area but next day we have to drive hundreds of miles to get to the next revision then be hundreds of miles in the opposite direction from our home the next day. Some days we work 4 hrs, others it turns into a fiasco of 14 hrs or more and gets very stressful to meet time limits of our schedule and the store managers we deal with.

90% of the time we are missing parts (or they are severely damaged) and have to "McGyver" the card racks and displays with random or on-site custom built parts and a whole lot of ingenuity.

They need to pay installers and merchandisers a living wage so there's less turn-over. Nothing's more frustrating than having to constantly stop what you're working on to train someone new everyday or week while you are trying to get your job done quickly end efficiently.

We have about a 50/50 shot at having a dumpster delivered before we get to our next job site. Sometimes we have to remove the old displays, separate the metal from the plastic, stack them on pallets and wrap it all up. Then we're expected to come back to break those apart and throw it in the dumpster whenever it finally arrives days later all while trying to get to your scheduled store that night on time.

And last but not least, they have a very strange way to input your hours. It's a SharePoint application that is so screwed up, you are lucky if you can even log in at all.

Good luck to anyone wanting to work here because in the division of AG I work at, it's a disaster. To partially quote Forrest Gump... "It's like a box of chocolates, you never know what you're going to get."

Advice to Senior ManagementImplement the LEAN system during revisions... actually it should be implemented company wide to save time, money, jobs and headaches from our end. Make Area Supervisors be on-site when we do revisions to get a better understanding of the work, time and problems we encounter everyday. I'm sure they can make this happen because it seems like they have a massive amount of supervisors all either passing the buck to the next guy down or ignoring our concerns altogether.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Easy workload, yet too stressful for a greeting card company.

Key Holder (Current Employee)
Westminster, MD

I have been working at American Greetings part-time for more than 3 years

ProsEasy workload, friendly customers, 45% off discount

ConsDistrict managers are absolutely ridiculous. The company is struggling to keep afloat and is blaming the lowest form of employees for their inability to attract customers. District manager is a bully.

Advice to Senior ManagementCalm down.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Started off great! Just don't get injured on the job!

Part Time Merchandiser (Current Employee)

I have been working at American Greetings part-time for less than a year

ProsCan pretty much work your own hours and days.

ConsLow pay, not enough allotted hours for some stores especially ones that always need to be straightened out plus the work you are suppose to do for that week in the store.

Advice to Senior ManagementIf an employee is injured on the job American Greetings should make sure they are able to get proper medical treatment and paid wages until they can return to work without having to fight for them with your workers comp, insurance company. Having your employees suffer without medical treatment and not get paid while they are out of work because the claim was denied for bogus reasons and taking weeks to battle it out with your insurance company is inexcusable.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Not enough hours to do the work that is expected.

Territory Lead (Former Employee)

I worked at American Greetings part-time for more than 10 years

ProsIt was excellent to work at 11 years ago. Company went hard.

ConsNot enough hours assigned to do what is expected from you. The reports are behind at least a week so then management will always have a wrong percentile of how you work.

Advice to Senior ManagementAssigned more time so the merchandisers can get their work done they way you want it done.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Great co-workers -- company leaders lack focus for direction of company

Anonymous Employee (Former Employee)
Brooklyn, OH

I worked at American Greetings full-time for more than 5 years

ProsGreat co-workers. Environment and relationships with co-workers made it easy to go to work each day.

ConsNo consistency in direction from upper management/owners of company. From massive layoffs, then to turn around and do mass hiring....then massive layoffs again. Owners take company private in Aug. 2013, which caused more layoffs, and constant fear of being let go at any moment.

Advice to Senior ManagementCome up with a plan and stick to it. Allow your workers the ability to work towards a goal that won't be obliterated after months/years of work to get to said goal. Think about the employees you effect with your inconsistent nature.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Good for part time hours but hard physical work for little pay

Merchandiser (Current Employee)

I have been working at American Greetings part-time for more than 3 years

Prosflexible hours and flexible stores

ConsPhysical work, not enough hours allotted by company to get work done...outdated equipment..

Advice to Senior Managementlisten to employees when they tell you that there is not enough hours allotted to get the amount of work done...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Each year you get more work without any compensation.

Anonymous Employee (Current Employee)

I have been working at American Greetings full-time

Prosflexibility, company car, annual bonus

Conswork never ends, bigger territories without any compensation, upper management never looks out for field sales.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Merchandiser for over 10 years

Merchandiser (Current Employee)

I have been working at American Greetings part-time for more than 10 years

ProsFlexible hours, my supervisor is great

ConsDon't count on hours, start at minimum wage

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Lacked manageability skills.

Merchandiser (Former Employee)
Salyersville, KY

I worked at American Greetings part-time for more than a year

ProsWorked around your schedule to maintain working.

ConsNever provided answers to questions in a fashionable manner

Advice to Senior ManagementProvide ways to work within each community

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for American Greetings? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at American Greetings reviews and ratings — including employee satisfaction and approval rating for American Greetings CEO Zev Weiss. All 46 reviews posted anonymously by American Greetings employees.