American Greetings Reviews

Updated July 30, 2015
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62 Employee Reviews

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  1. Helpful (3)

    Worked for almost 3 yrs for AG, had 12 stores. Mom got sick & passed, tried to let half of stores go and was let go....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PT Merchandiser
    Former Employee - PT Merchandiser
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Greetings part-time (More than a year)

    Pros

    It is a good job, mostly no supervision.

    Cons

    Company has cut hours so much you have to work off the clock alot to keep up. :/

    Advice to Management

    Instead of watching the numbers, help your employees by giving them enough time to get the work done, like it was 2 yrs ago & you won't have as much turn over.


  2. Marginal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Marketing Specialist in Cleveland, OH
    Former Employee - Marketing Specialist in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at American Greetings full-time (More than a year)

    Pros

    Nice greeting cards and people!

    Cons

    Low pay, horrilbe weather- very litle promo opp!


  3. Helpful (3)

    No one knows who the HR department is exactly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Supervisor in Tulsa, OK
    Former Employee - Area Supervisor in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Greetings full-time (More than 3 years)

    Pros

    Company Car, Work Independently, Not Micro-managed

    Cons

    Headquarters is very unorganized. A feeling of being 'on call' 24/7.

    Advice to Management

    Get organized from the top down. When my DSM could not tell me EXACTLY who to contact for a very specific Human Resources question, I knew there were going to be problems.


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  5. Helpful (1)

    It was a family culture that rewarded hard work and looked to provide opportunities for all.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Cleveland, OH
    Former Employee - Account Manager in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at American Greetings full-time (More than 10 years)

    Pros

    Great people to work with, once the longevity was outstanding. They will be moving into a new corporate camous in the next couple of years that will provide a much better work location.

    Cons

    The workloads are heavy and there is little support. You will learn by doing, not by training. You will become a self started if you wish to succeed. The work force will continue to face downsizing.

    Advice to Management

    you are out of touch with the true feelings and needs of the employees. The direction and the needs of the employees do not meet. The number of current employees activly looking for work elsewhere will be a shock to you.


  6. Helpful (1)

    Line Design Intern

    • Career Opportunities
    Former Intern - Line Design in Cleveland, OH
    Former Intern - Line Design in Cleveland, OH

    I worked at American Greetings as an intern (Less than a year)

    Pros

    Interns are exposed to the wonderful world of greeting cards, including the process from creation to retail placement, and the joys of waiting some 1 to 2 years for it to show up in a store.

    Cons

    It's a family owned/family run business. Unless your last name is Weiss, you can forget taking over one day. Your working days are filled with long, and often unnecessary meetings. They like to meet to meet. They're Hallmark's competitor, so there's also a bit of "we're number 2" attitude; they're content where they are in the eyes of the consumer but that may be because it's next to impossible to outshine Hallmark.

    Advice to Management

    Spend time getting to know the interns.


  7. Not as organized as It should be, considering size of company.

    Former Employee - Territory Lead in Sacramento, CA
    Former Employee - Territory Lead in Sacramento, CA

    I worked at American Greetings part-time (More than a year)

    Pros

    -flexible schedule (mostly) -interesting work -nice merchandiser training vids

    Cons

    -wasteful with product -high turnover in management -not great pay and hard rushed work

    Advice to Management

    -pay attention to who is working hard and realize that things can't always get done in the time given. Even by the best and fastest merchandisers. Improve on the training once someone is promoted. Don't just throw them into position and expect them to know everything.


  8. Helpful (1)

    show up and pick up a paycheck mentality

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Osceola, AR
    Former Employee - Supervisor in Osceola, AR
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The only game in town in the immediate area. Plantation atmosphere.

    Cons

    Not one minority supervisor in a company of 1,200 employees. Good ole boys.

    Advice to Management

    Hire a warehouse professional, not a bs artist.


  9. Helpful (3)

    It's a paycheck.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PT Merchandiser in Newport News, VA
    Current Employee - PT Merchandiser in Newport News, VA
    No opinion of CEO

    Pros

    It's pretty easy to get into because they are basically always hiring for something. You make your own schedule based on the calls you need to make each week, The company's employee website is a great resource for just about anything you might need to know.

    Cons

    Part time, very erratic hours. If you make more than minimum wage, you are very lucky. You are assigned to stores that could be anywhere in a territory. Good supervisors will try to keep you in a specific area, but not always. No real ability to advance to anything more than a minor promotion.

    Advice to Management

    It's a strangely run company. I could write several pages on the odd decisions headquarters seems to make. I can sum it up as this: the people making decisions are very very out of touch with the field.


  10. Helpful (3)

    PRG - Where you're lucky to have a job!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    This review is for the Papyrus-Recycled office located in Chicago, IL. Located downtown and close to public transportation Wonderful and interesting coworkers for the most part Great resources and people at WHQ in Cleveland Fun product and talented freelance artist. A few very good middle managers

    Cons

    In the past few years the culture of the company has completely changed. The schedule is not flexible at all, there is no regard for people's time, poor or no pay raises, and no diversity at all. The turn over rate is becoming higher and management seems only concerned with hiring people from Target or the trenches of Sears. This leaves little for innovation. The company is run by type A upper management lacking proper leadership skills and completely out of touch. Instead, they are more concerned with creating a sense of fear and then forcing the company into "fun" competitive games under their terms constantly. Also, those in charge do not know how to use or grow the talent they have and the talent they do have has one foot out the door always. For being in such a large city there is little to no diversity. It's shocking actually.

    Advice to Management

    Stop worrying about menial stuff and look around you for a moment. Stop being passive, start treating people like adults. Look at how successful modern companies run a business because the way you're running it is old fashioned, out-dated, and stuffy. We are selling greeting cards, smiles, and humor. It should be a fun place to work not fear based and competitive. Do you want talented and loyal people to want to work here, or would you rather just have a high turn over rate and keep paying people less and less? You can still be corporate while maintaining a unique voice. Both upper and middle management need to stop being so passive. Middle management, the leadership skills are there, stop being so fearful of upper management and stick up for your employees. Their happiness and growth is vital to your success as a manager.


  11. Helpful (1)

    Some managers better than others

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Cleveland, OH
    Current Employee - Analyst in Cleveland, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    The pay is good and there are some manages that are very good at what they do. The onsight resturant is amazing!

    Cons

    Upper management is not understanding working families. During their performance review process they have a policy that 10% of all employees are put on a performance improvement plan. It's pretty miserable working with that 10% who didn't get raises and don't understand why. Hours are long and often the expectations are not realistic Work in a silo, no communication or interaction between departments that should be working collaboratively.

    Advice to Management

    You offer tunition reimbursement to those seeking an MBA, however you are not creating an enviroment that is flexible to allow people to leave by 5 once a week if they are in class.



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