American Heart Association

  www.heart.org
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American Heart Association Reviews

Updated Jul 17, 2014
American Heart Association – US – “Jump Rope for Heart Event”

All Employees Current Employees Only

2.7 207 reviews

57% Approve of the CEO

American Heart Association CEO Nancy A. Brown

Nancy A. Brown

(126 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • Work/life balance (if you take advantage of it)(in 12 reviews)

  • Salary and benefits are competitive for a non-profit sector job(in 20 reviews)


Cons
  • Work-life balance is non-existent unless you are upper management(in 25 reviews)

  • Management, absolutely no work-life balance, salary, lack of appropriate training and time to acclimate(in 8 reviews)

63 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Horrible place to work

    Anonymous Employee (Current Employee)

    ProsGood mission and creative fundraising events. Good benefits and large company .

    ConsI have no respect for this organization regarding the work environment. There is no room for creativity and management has too much control with no checks and balances.

    Advice to Senior ManagementTreat employees like you would want to be treated. Supervisors have too much control and no one watching their performances.

    • Culture & Values
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    • Disapproves of CEO

    2 people found this helpful  

    Quite miserable.

    Administrative Associate (Current Employee) Chicago, IL

    ProsLife-saving mission and great volunteers/survivors who are compelled to do great work.

    ConsThere is no upward mobility for staff in support positions. You will rarely be referred to by your name as "admin" is sufficient. If you have a manager who focuses on your professional development, you are in the minority. The mission is great but the Chicago office is a death trap. Turnover is a serious issue - in my 16 months at the organization, I saw over 20 staff members rotate in and out of the office. Don't expect any support or understanding from HR. Getting a week off at Christmas means that you do not get many other holidays off. Expect the rug to be pulled out from under you at any moment.

    Advice to Senior ManagementLearn how to manage and value your employees - even the ones that don't raise money. Understand that a diverse workplace is not optional, especially in a city like Chicago. Your entire corporate development team should not resemble a sorority house at a college or university.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Mission is Great but Employee Environment is Abusive

    Anonymous Employee (Former Employee) Southfield, MI

    ProsSalary and benefits are competitive for a non-profit sector job.
    Week off at Christmas
    Mission is exceptional
    Training is excellent and appropriate. For example, they have work buddies that help you get through the process by mentoring as well as guiding you through the process.

    ConsWork-life balance is non-existent unless you are upper management.
    Environment is typical of a middle school culture with favorites being promoted without regard to talent.
    Environment is abusive and morale is low.
    Upper management is not in touch with the real world. Expectations are consistently raised despite changes in the economy, expectations are high that fundraising will continue to grow at a rate which is not in keeping with the low economic environment.
    Fundraising comes across as being more important than the mission of the organization. Less resources are being allocated for public education than fundraising tools.
    Revolving door of employees. Turnover is constant.

    Advice to Senior ManagementLook around and find out why employees are leaving. Cost to the organization is great when you are having to constantly train new employees. Take note of the low morale as it affects the productivity of your employees. Follow your mission more closely and the money will follow.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Worst of the Worst.....You will kill your career

    Director (Former Employee)

    ProsThe volunteers are very sweet. The co-workers you can trust are magnificent. The mission is honorable. The benefits are average.

    ConsEverything is micro-managed! And when you follow your leader's advice 100% it blow up in your face. If the leadership actually allowed their employees to do their job, as a real corporation would, the results would be amazing. It seem as though the management would rather sabotage and set you up for failure so they have a ready scape-goat rather than help you succeed!! This is the only work environment I have ever been in that the staff cried almost daily due to the absurdity of the work and the demeaning way in which they were treated. If you do not mind ruining your reputation, sanity, and health, then by all means pursue a "career" with AHA. You will soon find the organization far to rigid yet unorganized and uncaring to make a career and the reason for the extremely high turn-over will be apparent.

    Advice to Senior ManagementTrain your upper management in basic people skills. If you wish to be ran like a business promote those with business degrees that actually know business models. This is by far the worst organization I have ever worked for. You need to revamp the entire system in the SWA at the very least.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    3 people found this helpful  

    Worst place I've ever worked.

    Anonymous Employee (Former Employee)

    ProsNone. Seriously, none. I have nothing positive to say.

    ConsThis was by far the most political place I ever worked. Ask the wrong person the wrong work-related question and you are basically written up, verbally reprimanded, or even fired. I have never seen such exquitsitely sensitive people with such fragile egos. The building itself is a leaking bug-infested shambles, boiling hot in some areas and freezing cold in others. The break area is a joke. Parking's a joke. People in IT don't even have cubes; they hot-desk. You can't reach out to anyone for help because of the unwritten rules and structure of the place so if you're the type who likes to get things done, work elsewhere. If you're a BA or a PM, forget about having a life. If you're in fundraising, you will be screamed at on a regular basis.

    Advice to Senior ManagementChange EVERYTHING.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    4 people found this helpful  

    Trust me ... RUN!!!

    Anonymous Employee (Current Employee)

    ProsTime off for Christmas if you can make it that long. The time will be used for much needed metal and emotional stress.

    ConsYou name it!!! MANAGEMENT, Management and Did I say mention Management! These are individuals that would never make it in a real company or organization with a true sense of what not to do when you are a manager. If someone is promoted to a management position it's because they literally scratched and clawed their way up. Beating down their employees is given a "high-five" and honorable mention.

    Advice to Senior ManagementThere is no advice that management can have that can cure this illness. Management is the problem and they see no need to change themselves. My advice is to National Center and to donors. Please take a look at their management when it comes to their affiliates, this is disturbing. Donors I do believe this is a good cause but the money you are spending is supporting an organization that is creating heart disease. HELP!!!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

    10 people found this helpful  

    Such a disappointment...

    Director (Former Employee) Northeast, NY

    ProsGreat mission, great co-workers, holidays and PTO

    ConsManagement, absolutely no work-life balance, salary, lack of appropriate training and time to acclimate

    Advice to Senior ManagementFor the first 2 months or so, I literally thought it was too good to be true, but then things started to change. The job had a 90 degree learning curve, yet within a couple of months I was expected to be able to do all of it (and there was WAY too much) perfectly and without assistance. When I expressed my concerns, I was told I was the problem and that the workload would only increase. Management gave mixed and unclear guidance regarding the tasks/assignments, and I could apparently never do anything right because of this. If I asked for clarification, I was met with irritation and told I should just know, yet when I made assumptions I would get disciplined and asked why I didn't seek clarification. I started going in early and staying late, as well as working weekends and holidays (and even my PTO birthday) to try and get everything done, but it was never enough. I literally stopped eating and sleeping in my attempts to please them in both quantity and quality, and it still wasn't enough. It reached a point where I had become incredibly depressed, anxious and unhappy all the time, and had lost over 10 pounds due to not eating, and I just had to get out. Honestly, I felt like 2 people could've been doing my job full-time and they would both be stressed out and overwhelmed. Please PLEASE, if you're thinking about applying or accepting a job offer from the AHA, please don't make your decision lightly, and read these reviews carefully before making up your mind.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

    5 people found this helpful  

    Ridiculous- no leadership, no compassion

    Fundraising Director (Former Employee)

    ProsMeeting survivors and knowing they were grateful for support, the team was very supportive of peers

    Conslong hours, very sales driven environment, everything was a numbers game, real relationship building and fundraising did not exist, leadership was inefficient and only concerned with their bottom line

    Advice to Senior Managementpay attention to your mid-level managers and think more about who you hire in leadership

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    8 people found this helpful  

    Probably the worst mistake in my professional career-RUN don't walk away.

    Fundraising Director (Former Employee)

    ProsGreat volunteers, worthy mission, good pay for a non profit, great PTO and benefits

    ConsThey hours are unbelievable, no work life balance, "mean girl" mentality management style, micromanaging atmosphere. There is no growth potential. There is never enough and the company has become greed driven.

    Advice to Senior ManagementStop looking for more and more. Appreciate your people more, appreciate your volunteers more, stop booking lake side rooms for management meetings and start putting the money towards the mission. Listen to your staff, many have great ideas and concepts. Stop taking them for granted and see how low your attrition can go! When people reach out and want to do more, stay longer, and work with you, listen to them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    4 people found this helpful  

    At first working at American Heart Association is one of the best things that I have ever decided, but THE WORST.

    Anonymous Employee (Former Employee)

    ProsA few GENUINE employees that I have met and been introduced and I literally didn't work under them (wish had more opportunity to collaborate).

    ConsThe worst. They make you feel under appreciated to the maximum. In the end, once they are done with the event and money has been raised, they don't give a $%!#. To this day, I still didn't understand, the people that I worked VERY closely with...still didn't seem to say "THANK YOU" GENUINELY and APPRECIATE for what you do overall. Would you want to work for a company like that? Past Reviews say it all...

    Advice to Senior ManagementIt is really sad when I was personally PASSIONATE about working for this company and trying to GROW long term and the fact that I have been personally dealt with Heart Disease and come from a family of Cardiologists and still treat me UNJUST on a professional level makes me SICK and personally gives me "heart palpitations". I have worked for other non-profits before but AHA is the worst particularly in this division demographically. No punt intended but there are other non-profits that really are great around the world and how can you tell..."VOLUNTEER DRIVEN"...on a side note.

    Advice? Hmmm...

    1. What do you VALUE? You may have a mission statement, but what are your "values" in your company?
    2. It's not just Who you know...but also "what you know". THINK about it.
    3. MANAGE your employees overall. If you are a full time employee, part time employee, or a temporary employee or just a contract employee. Treat your employees as you would treat your best customers. Maybe working for a non-profit company would make life just a little easier, right?
    4. Culture - Whats good for the company and for the customers and your donors come TOGETHER and they all become the driving force behind your mission/vision/goals and aspirations of the company. Keep on talking, but ACTION speak louder than words.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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