American Heart Association

  www.heart.org
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American Heart Association Reviews

Updated August 3, 2014
Updated August 3, 2014
324 Reviews

2.5
324 Reviews
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American Heart Association CEO Nancy A. Brown
Nancy A. Brown
205 Ratings

Review Highlights

Pros
  • Work/life balance (if you take advantage of it) (in 12 reviews)

  • Salary and benefits are competitive for a non-profit sector job (in 20 reviews)


Cons
  • Work-life balance is non-existent unless you are upper management (in 25 reviews)

  • Management, absolutely no work-life balance, salary, lack of appropriate training and time to acclimate (in 8 reviews)

More Highlights

129 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Poorly run organization; Lack of Leadership and Lack of Trust -- Don't Do It!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fundraising Director  in  Dallas, TX
    Current Employee - Fundraising Director in Dallas, TX

    Pros

    Organization closes during week of Christmas, good benefits.

    Cons

    Employees don't trust leadership and managers and from what I saw, it was for good reason. The organization has very few programs that it manages -- donations are primarily for education and their impact is impossible to measure. Donors would be better off supporting the hospitals in their communities. They can't point to lives they are directly impacting and their model is outdated. Organization does not understand fundraising and therefore fundraising staff "disappear" constantly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Quite miserable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Associate  in  Chicago, IL
    Current Employee - Administrative Associate in Chicago, IL

    Pros

    Life-saving mission and great volunteers/survivors who are compelled to do great work.

    Cons

    There is no upward mobility for staff in support positions. You will rarely be referred to by your name as "admin" is sufficient. If you have a manager who focuses on your professional development, you are in the minority. The mission is great but the Chicago office is a death trap. Turnover is a serious issue - in my 16 months at the organization, I saw over 20 staff members rotate in and out of the office. Don't expect any support or understanding from HR. Getting a week off at Christmas means that you do not get many other holidays off. Expect the rug to be pulled out from under you at any moment.

    Advice to ManagementAdvice

    Learn how to manage and value your employees - even the ones that don't raise money. Understand that a diverse workplace is not optional, especially in a city like Chicago. Your entire corporate development team should not resemble a sorority house at a college or university.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good mission and creative fundraising events. Good benefits and large company .

    Cons

    I have no respect for this organization regarding the work environment. There is no room for creativity and management has too much control with no checks and balances.

    Advice to ManagementAdvice

    Treat employees like you would want to be treated. Supervisors have too much control and no one watching their performances.

    No opinion of CEO
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  5. 3 people found this helpful  

    Mission is Great but Employee Environment is Abusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Southfield, MI
    Former Employee - Anonymous Employee in Southfield, MI

    Pros

    Salary and benefits are competitive for a non-profit sector job.
    Week off at Christmas
    Mission is exceptional
    Training is excellent and appropriate. For example, they have work buddies that help you get through the process by mentoring as well as guiding you through the process.

    Cons

    Work-life balance is non-existent unless you are upper management.
    Environment is typical of a middle school culture with favorites being promoted without regard to talent.
    Environment is abusive and morale is low.
    Upper management is not in touch with the real world. Expectations are consistently raised despite changes in the economy, expectations are high that fundraising will continue to grow at a rate which is not in keeping with the low economic environment.
    Fundraising comes across as being more important than the mission of the organization. Less resources are being allocated for public education than fundraising tools.
    Revolving door of employees. Turnover is constant.

    Advice to ManagementAdvice

    Look around and find out why employees are leaving. Cost to the organization is great when you are having to constantly train new employees. Take note of the low morale as it affects the productivity of your employees. Follow your mission more closely and the money will follow.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Worst of the Worst.....You will kill your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    Pros

    The volunteers are very sweet. The co-workers you can trust are magnificent. The mission is honorable. The benefits are average.

    Cons

    Everything is micro-managed! And when you follow your leader's advice 100% it blow up in your face. If the leadership actually allowed their employees to do their job, as a real corporation would, the results would be amazing. It seem as though the management would rather sabotage and set you up for failure so they have a ready scape-goat rather than help you succeed!! This is the only work environment I have ever been in that the staff cried almost daily due to the absurdity of the work and the demeaning way in which they were treated. If you do not mind ruining your reputation, sanity, and health, then by all means pursue a "career" with AHA. You will soon find the organization far to rigid yet unorganized and uncaring to make a career and the reason for the extremely high turn-over will be apparent.

    Advice to ManagementAdvice

    Train your upper management in basic people skills. If you wish to be ran like a business promote those with business degrees that actually know business models. This is by far the worst organization I have ever worked for. You need to revamp the entire system in the SWA at the very least.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    Worst place I've ever worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    None. Seriously, none. I have nothing positive to say.

    Cons

    This was by far the most political place I ever worked. Ask the wrong person the wrong work-related question and you are basically written up, verbally reprimanded, or even fired. I have never seen such exquitsitely sensitive people with such fragile egos. The building itself is a leaking bug-infested shambles, boiling hot in some areas and freezing cold in others. The break area is a joke. Parking's a joke. People in IT don't even have cubes; they hot-desk. You can't reach out to anyone for help because of the unwritten rules and structure of the place so if you're the type who likes to get things done, work elsewhere. If you're a BA or a PM, forget about having a life. If you're in fundraising, you will be screamed at on a regular basis.

    Advice to ManagementAdvice

    Change EVERYTHING.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 6 people found this helpful  

    Trust me ... RUN!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Time off for Christmas if you can make it that long. The time will be used for much needed metal and emotional stress.

    Cons

    You name it!!! MANAGEMENT, Management and Did I say mention Management! These are individuals that would never make it in a real company or organization with a true sense of what not to do when you are a manager. If someone is promoted to a management position it's because they literally scratched and clawed their way up. Beating down their employees is given a "high-five" and honorable mention.

    Advice to ManagementAdvice

    There is no advice that management can have that can cure this illness. Management is the problem and they see no need to change themselves. My advice is to National Center and to donors. Please take a look at their management when it comes to their affiliates, this is disturbing. Donors I do believe this is a good cause but the money you are spending is supporting an organization that is creating heart disease. HELP!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 12 people found this helpful  

    Such a disappointment...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Northeast, NY
    Former Employee - Director in Northeast, NY

    Pros

    Great mission, great co-workers, holidays and PTO

    Cons

    Management, absolutely no work-life balance, salary, lack of appropriate training and time to acclimate

    Advice to ManagementAdvice

    For the first 2 months or so, I literally thought it was too good to be true, but then things started to change. The job had a 90 degree learning curve, yet within a couple of months I was expected to be able to do all of it (and there was WAY too much) perfectly and without assistance. When I expressed my concerns, I was told I was the problem and that the workload would only increase. Management gave mixed and unclear guidance regarding the tasks/assignments, and I could apparently never do anything right because of this. If I asked for clarification, I was met with irritation and told I should just know, yet when I made assumptions I would get disciplined and asked why I didn't seek clarification. I started going in early and staying late, as well as working weekends and holidays (and even my PTO birthday) to try and get everything done, but it was never enough. I literally stopped eating and sleeping in my attempts to please them in both quantity and quality, and it still wasn't enough. It reached a point where I had become incredibly depressed, anxious and unhappy all the time, and had lost over 10 pounds due to not eating, and I just had to get out. Honestly, I felt like 2 people could've been doing my job full-time and they would both be stressed out and overwhelmed. Please PLEASE, if you're thinking about applying or accepting a job offer from the AHA, please don't make your decision lightly, and read these reviews carefully before making up your mind.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 6 people found this helpful  

    Ridiculous- no leadership, no compassion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fundraising Director
    Former Employee - Fundraising Director

    Pros

    Meeting survivors and knowing they were grateful for support, the team was very supportive of peers

    Cons

    long hours, very sales driven environment, everything was a numbers game, real relationship building and fundraising did not exist, leadership was inefficient and only concerned with their bottom line

    Advice to ManagementAdvice

    pay attention to your mid-level managers and think more about who you hire in leadership

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 10 people found this helpful  

    Probably the worst mistake in my professional career-RUN don't walk away.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fundraising Director
    Former Employee - Fundraising Director

    Pros

    Great volunteers, worthy mission, good pay for a non profit, great PTO and benefits

    Cons

    They hours are unbelievable, no work life balance, "mean girl" mentality management style, micromanaging atmosphere. There is no growth potential. There is never enough and the company has become greed driven.

    Advice to ManagementAdvice

    Stop looking for more and more. Appreciate your people more, appreciate your volunteers more, stop booking lake side rooms for management meetings and start putting the money towards the mission. Listen to your staff, many have great ideas and concepts. Stop taking them for granted and see how low your attrition can go! When people reach out and want to do more, stay longer, and work with you, listen to them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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