American Heart Association Reviews

Updated July 26, 2015
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American Heart Association CEO Nancy A. Brown
Nancy A. Brown
12 Ratings

Pros
  • Work/life balance (if you take advantage of it) (in 13 reviews)

  • Serves as great experience if you have any interest in working for a Non-Profit Organization (in 23 reviews)

Cons
  • Work-life balance is non-existent unless you are upper management (in 27 reviews)

  • Definitely no work life balance (in 9 reviews)

More Pros and Cons

51 Employee Reviews

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  1. Helpful (2)

    Event Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heart Association full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Worthy cause and nationally recognized organization. The company has good benefits. Well funded scientific studies that impact everyone. Focused studies on women's heart issues.

    Cons

    "Work-life Balance" gets a lot of talk but no backing. High pressure fund raising tactics may cause questionable conduct among management. Little to no promotional opportunities. More money should go to cause instead of paying upper management's extreme salaries.

    Advice to Management

    Pay attention to all members of the team - not just the directors! Fund-raise with a strong moral compass so that you don't get a bad reputation in your local community


  2. Helpful (5)

    Youth Market Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Youth Market Director
    Current Employee - Youth Market Director

    I have been working at American Heart Association full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Flexibility in schedule Impactful mission Good benefits Excellent training

    Cons

    No work/life balance Heavy focus on fundraising which comes across as not focused on the mission. Limited opportunity for advancement/growth. Management lacks experience/qualifications.

    Advice to Management

    Talk to people. Get to know them and support their individual needs. Stop being a robot.


  3. Helpful (8)

    Great Mission, Poor Management at the local and national level

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Director
    Former Employee - Regional Director

    I worked at American Heart Association

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    AHA-ASA has a worthy mission to reduce cardiovascular diseases and strokes. Lots of funding for CVD and stroke research.

    Cons

    AHA is so intent on development and fund-raising that the mission falls far behind. Development rules -- and drives most every decision, effort and resource. What a shame.... the country needs messages to reduce health attacks and strokes.

    Advice to Management

    "Mission before development." Less emphasis on elite social events such as Balls and Galas. And please trust your professional staff -- they know how to do their jobs!


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  5. Helpful (10)

    Difficult corporate culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Director
    Former Employee - Regional Director

    I worked at American Heart Association full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great mission. They invest money wisely.

    Cons

    No career path No training Corporate culture is toxic Insane turnover I didn't realize until after I left how bad the corporate culture was. I had become accustomed to it and didn't realize the stress and worry that was being placed on me from management. You spend so much time analyzing what you are going to say and how it will be accepted, that it paralyzes you into micro analyzing your every word. As a manager, if anything you said was taken negatively by an employee you were punished for it. Try to imagine correcting a bunch of underperforming employees and you will start to realize how difficult this can be. In addition, the organization itself has a hard time admitting its own weaknesses, so when they are brought up and you attempt to deal with them, you are punished politically internally, and looked upon as someone who is weak. Moreover, there is a script to go by when dealing with management. Say the right things and you are rewarded. Go off script and try to deal with issues head on, you are punished. Management is obsessed with hiring personality types instead of people of substance. If you are not a smiling, fake laughing, hotwired personality, you are looked upon as having a bad attitude and negative. Results alone will not improve your standing. The job is super sales focused. though performance objectives are very aggressive, they are straight forward.

    Advice to Management

    Look at your declining amounts raised, then look at your culture. Change your hiring, change your results.


  6. Helpful (11)

    Too much sales for a non-profit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Special Event Director in Allentown, PA
    Former Employee - Special Event Director in Allentown, PA

    I worked at American Heart Association full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good pay for a non-profit position. The overall mission of the society is great and something to be proud of. The daily work with volunteers and survivors is something that can not be reproduced.

    Cons

    The company requires that their staff act like a very aggressive salespeople instead of behaving like a fundraising role. They do not respect their donors and/or the communities in which they have events. The level of drama and mid-level management nonsense is beyond ridiculous. Their priorities are very mixed up.

    Advice to Management

    Cut out mid level management and focus more on the staff in the field. They should be given support to grow relationships instead of pressured for sales. Good relationships will lead to more donations in the long run.


  7. Helpful (8)

    Want a high stress job?....work here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Heart Association full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Well known organization, good benefits and decent pay for a non-profit.

    Cons

    I have worked for several non profit organizations and this was by far my least favorite. Why? The unrealistic goals and stress put on you by management to hit them. Management schedules tons of meetings to see where you are getting to those goals giving you little time to get out in the field and make those connections and asks. The goals are completely unrealistic that even the most seasoned fundraiser couldn't achieve. Since there is so much pressure on you, it trickles down to the volunteers and companies to the point where we come off being pushy and have lost some key volunteers due to our unrelentess asks. Aha doesn't offer enough programs or services to the community, so I was always being asked what we were doing locally...and the answer was not much.

    Advice to Management

    It is too bad that they spend so much time putting pressure on good staff members who will eventually leave. Turnover is detrimental. Volunteers are not stupid and when they see staff after staff leaving , they can see the writing on the wall. Happy staff=productive staff. Try it!


  8. Helpful (7)

    Not for me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CMD in Houston, TX
    Former Employee - CMD in Houston, TX

    I worked at American Heart Association full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Driven, focused and determined staff. Excellent support resources

    Cons

    They are way too focused on the money and the numbers and money, even though they say its about the mission (its about the money)

    Advice to Management

    Help focus on cultivating relationships and allow the staff to do so as well. Stop with the "Cold Call Pop-ins" - Corporations hate that. Stop with the locust mentality of "NEXT".


  9. Helpful (6)

    This place is weird!

    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at American Heart Association full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Work independently. Seems somewhat flexible (depending on who you report to).

    Cons

    No proper training AT ALL!! I wasn't even given a tour of the office. I literally walked around and introduced myself to others. No one cracks a smile AT ALL!! From phone conversations I heard (yes lots of cubicles) the staff seems under pressure to raise/collect monies from schools, individuals etc.. If you want the warm fuzzies this place isn't it. Very competitive amongst each other to see who can raise money etc. Appears more like glorified telemarketers to me. I haven't been hear long (less than 3 months) and at least 2 people a week resign. Never seen anything like it.

    Advice to Management

    Please please offer some sort of proper training to new hires. Also teambuilding classes are in order for this place.


  10. Helpful (7)

    Community Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Heart Association full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun, community driven, exciting, pays well, great environment, and work for a cause.

    Cons

    Hard, long hours, a lot of pressure, on the road a lot, work with volunteers, and frustrating.


  11. Helpful (11)

    It's all about the Goals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at American Heart Association full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The overall mission and awareness.

    Cons

    The goals are egregious. Upper management is conniving. Nothing is confidential, they gossip about even those who donate.

    Advice to Management

    Restructure



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